Very responsive and timely. Quickly diagnosed problem with outside AC unit. Explained thoroughly the repairs and performed those repairs quickly and with a reasonable price. Will definitely use them for any future needs.

Home backup generator service and maintenance. Very knowledgeable and thorough!

Do not know what they are doing and will ripe you off! Beware! Very dishonest, not nice people at all, techs lack skills will miss diagnose and high charges.

We received several quotes and Alden was the most thorough and best price. Glenn was thorough in his explanation of the work. The home is cooler. I couldn’t be happier.

Alden Air is the best AC company in the metroplex. The staff is professional and courteous. They replaced my ducts, maintain my AC and are always there to help. Dont hesitate. Call them . You will not be disappointed.

We have been using Alden Air for many years and have always been well satisfied. Quality work. Nice people.

They responded immediately to my request. Quickly restored service and were gone. I had a question about the invoice and spoke with them. They looked at the invoice and promptly corrected a code input error. I recommend Alden.

Roger is professional, understanding and prompt! They actually did our conversion for us in 2016; we’re now selling our home & Roger was able to help us with the inspection list within 72 hours! Him and his techs then went above & beyond, we feel very lucky! If you’re looking for residential HVAC service or installation do not hesitate to call Alden! They’re amazing, thank you so much Roger!

It was a late Saturday afternoon in July and the tech, Chase, was at our house within 2 hours on what had been a very busy day. The issue was identified and fixed immediately. The cost was more than fair and the service was exceptional. Highly recommend them!

I have had Alden Air for 30 years now and have gone through two Heat Pump replacements (one just this week). Roger and Glen have been very professional, knowledgable, and honest in recommending and explaining the systems to me. Roger came out once himself last summer when I was out of town and he and his techs fixed the problem. Thats when he indicated I may be needing a new unit before long! The staff is very helpful and the technicians have always been there to maintain my unit and make honest repair recommendations.

I have been using this company since I bought my home last year. They have been able to come out quickly when the AC stopped working in the past and now they do a service check twice a year. They are so nice and eager to help.

I have used Aldin Air for 10 years. I have been very pleased with the professional and complete work that they do. Always arrive when they say they will. They always do thorough job on my unit. Thanks Aldin Air.

ALDEN Air has been servicing my office and residential ACs for a while now. I find their technicians to be very professional, respectful and honest. They wear real masks without being reminded against COVID-19 at job site. When I called the office for an AC problem recently, they immediately arranged and dispatched a capable technician who checked, identified the leaks and took care of the problem at a reasonable rate. I am satisfied with their service and highly recommend this company for your AC service needs.

I have had to call on this company twice now and both times they have immediately gotten somebody out to me (even at nearly midnight the first time I called them). They have explained exactly what the problem was each time and repaired it quickly. Repair techs have always been professional. There is no other company I would call at this point and would gladly recommend them to friends and family.

Chase and his associate did a great job on relaying the info I needed to make an informed decision. He even came by later to fix a drip in the water line and did it with a great attitude.

I have used Alden Air for a couple of years and they have Always come through for me. Very courteous, great service and reliable. This is the place to go if you need fast, reliable service.

Honest! Dont fix things that arent malfunctiong. Clean. Reliable. Best in Arlington

Great customer service. Theyll explain all the details of the work so you understand completely what needs and will be done. Very professional!

Alden Air has taken care of our residential and commercial properties for many years. They are always professionals, with integrity and caring for their customers as they would their family. We will always choose Alden!

A/C stopped working and I called Alden and within 2 hours they had showed up and completed repairs. Im very pleased.

Best service, amazing people, and we LOVE our new system! It was replaced JUST in time for the summer heat! Thank you Alden Air and Glenn for your hard work and incredible service!

Very professional work by an excellent team! I appreciate their prompt response by getting our A/C repaired and also upgraded! Thanks Alden Air

Prompt and professional service. Friendly and thorough repair representative.

Great company! My ac went out and they were on top of it in a timely manner and so polite. Had no problems and my new system works amazing. Not to mention the good pricing. Would call for any type of services again!

Great service. Chase is a great service tech and the wait was a really short time for showing up. Ive used them for several years.So if you need their service be sure to give them a call.

Im a DYI kind of guy. And the good folks at Alden have been very helpful at finding AC parts that would have been impossible to EXACTLY match shopping online.Returning calls timely, and making follow-up contact is something I wish the company I work for would do.And supporting a local family business is very satisfying.

Alden Air Conditioning was outstanding. Mother-in-law’s air conditioner quit coolingI. Ian Putnam was the technician that came out. Very knowledgeable. Air conditioner repaired. Thankful as 106 degrees today. Outstanding service!

They are a very kind company and have great service technician

Great company to call when it’s 103 degrees on a weekend and the worst happens!!

We called after ours and we had technician Chase come out. He was a very friendly guy that knew what he was doing and helped solve our problem! They are a great company, that will fit in your schedule they are extremely friendly and professional, don’t hesitate to call them when needed!

We have dealt with Alden for the past 10 years. Their service has always been timely and professional. We trust them and the work they do.

They are the best in town. Very please with their work!

The technician appeared rushed but took time to answer all questions

Always willing to help and will sell you ac parts big or small. Also whole units. Great place.

The technician’s for Alden Air Conditioning were timely and polite. We purchased a service agreement from them and that is when things went south.We were told that we would be contacted to setup our first service and filter change in the spring time; well, that never happened. My first call to inquire about the agreement fail on deaf ears. The lady answering the phone took my information and I never received a call back. I then followed up a couple of weeks later and felt like I was being forced to PROVE that they weren’t providing service. I was told the office manager would call me back and that didn’t happen in a time frame I felt was adequate. Finally, I called back and talked to the office manager and she confirmed that my service agreement had been overlooked. I felt like she sounded annoyed that she was having to deal with their error. Needless to say, I am done with Alden Air Conditioning.

Alden Air did an outstanding job! Would highly recommend.

My A/C unit is about 16 years old and has given me trouble the last 3 years. Ive had several companies out and have found Alden Air Conditioning to be my preference. Carlos has been out several times and has always done a great job of telling me straight up the lowest cost way to get it running again and what else may be going wrong next. Ralph came out this last time and quickly discovered my air handlers electrical board was shot. He got a new one put in and weve got A/C again. He politely explained to me that my whole system is wearing out and that sooner or later Ill need to replace the whole thing or get nickle and dimed on a regular basis. He had Glenn call me with some pricing on different options and Im sure Ill use them when that day comes. Roger is the owner and Ive spoken to him several times. These guys are good, timely and always shoot me straight. Call them.

Last 2 reviews were from employees.... so theres that ...... just like a little family ... 5 stars ... never used this company... but the only 1 I would let work on my AC is Will

Had a great experience with Ian, he can and looked at our AC unit and gave us some tips on saving electricity. He did not try to up sell us on anything we didn’t need.

Alden air is a very good customer friendly company. I have used them for several years and would recomment them to anyone needing an air conditioning service. They were just out to inspect my unit and as always, they did a wonderful job. I highly recommend them.

Glenn and his boys did a great job on my ductwork for a fair price. Much happier with them than another nearby HVAC contractor that shall remain nameless. I’d use them again.

Alden Air Conditioning came out the same day; within 1 hour to inspect my air conditioner. I was happy with how thorough the inspection was and patient the tech was with explaining my situation.

Today was 108 outside and this evening my AC started blowing room temperature air out. I went into panic mode and was worried that no one would be able to come out tonight as it was already 730pm. I called Aldean and within an hour Ian arrived. It turns out my outside unit needed cleaning (probably debris from the lawncare). I work in customer service for a major airline. I cant say enough great things about Ian. He addressed all my questions and was great to talk to. Hes a super nice guy and very professional! I immediately signed up for the yearly maintenance service. If I could rate Aldean higher than five stars I would! Highly recommend!

Excellent service. Had 3 service calls in the past month. First call was to let unit Un-freeze and tech diagnosed cause as a faulty wiring panel on the inside unit. I enrolled in their annual service agreement at this time. 2nd visit was to replace the wiring panel and add 1 lb of Freon. 3rd call was 4 days later. A/C not working again. Roger the owner himself came out on a Saturday at 5pm and investigated the outside unit which apparently had a short that was preventing the unit from operating. This short was has caused by a GEKKO that had crawled inside and crossed the contact points, now charred. Once Roger got rid of his tiny crisp carcass, he reattached freshly stripped contact wires, house is cool again.Will be a loyal customer from now on. Alden ROCKS

Ian came out for my service call and was very knowledgeable about my unit and got it up and running quickly. Will use the company again.

A technician charged $800 to “repair” our AC a few weeks ago. It’s not working, we’re sitting in a house with no air conditioning and we’ve received no responses to messages left regarding this situation.

Great job by Tech, Chase.

Very prompt and personable.

Great company ! Honest Work.

Good services