I so appreciate the quick response when I have any pest issues. Our first consult took almost a week but once we signed papers for regular service, any time I call with any problems these guys are all over it. They are usually able to come within the next day or two. We had a new guy this time. He recommended spraying outside of the house instead of focusing on the inside. I was a bit skeptical but it cut down considerably the amount of pests inside our home. Thanks guys!