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Public Storage
7233 155th St W, Apple Valley, MN 55124, United States
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Ja
Review №1

The property is so clean and well maintained! Lacey is the friendliest employee. She was extremely helpful with everything. I highly recommend this property!!

Rh
Review №2

I stopped in to see about a unit and Lacey was just awesome. She was very friendly and informative. She had no problem showing me multiple units to compare sizes. She answered all my questions and even gave me information I forgot to ask about. She made it a very pleasant experience.

JI
Review №3

What a wonderful easy way to keep personal storage. Lacey was so helpful at the desk, when checking in, and helped me install the app on my phone. She was very helpful to let me look at the different lockers to make sure I had the right space and everywhere I went the grounds and buildings were very clean and tidy. This is my second time with Public Storage, always an easy experience.

Je
Review №4

My family and I are moving back to MN and need a storage unit. I called to ask questions about this storage company and Lacey was very helpful, extremely friendly, and informational. She went above and beyond and provided important info that I forgot to ask about.

Se
Review №5

Yesterday, the site Manager Lacey provided me with Superior customer service that is rare to find these days. Lacey patiently answered all of my questions and was patient with me even when I came in close to closing time on a Friday. Thank you Lacey!

Tr
Review №6

My experience at Public Storage of Apple Valley was absolutely awesome. Janice was the best. She truly wants customers to be happy with the business they offer. She explained everything and went above and beyond what was expected of her... we even had a few laughs (which is nice and usually happens far to few these days!)Keep this gal... she is an asset to the company! I will definitely refer friends and family.

Hh
Review №7

I have been renting a unit from a distance for a couple years now. The onsite team has gone above and beyond to be able to accommodate me, when it isnt always easy for them. The property has always been clean and maintained when I am onsite. Special shout out to Lacey!

Sh
Review №8

Sheila has always been such a great help when I come in to pay my unit every month. She’s always so friendly and kind to me. Awesome customer service skills. She’s a rockstar!

Lu
Review №9

I had the pleasure of working with Sheila and she is an absolute delight, she provides the best customer service!! Public storage is very fortunate to have her as an employee!! I would give her 20 stars if I could!

An
Review №10

Good location, Good staff ! I just rented last month! Convenient location for what I wanted!

Xz
Review №11

Sheila provided the best customer service I only needed the space for a month and it was a pleasure working with her!!

Br
Review №12

Great customer service is very hard to find these days !!! However, Sue went far and beyond my expectations to serve me. I really appreciate the time she took in giving me the information i was asking for. ! Thank you Sue, youre awesome!

Je
Review №13

Sheila was so helpful. They didnt have the unit I wanted but she found one that I was just as happy with. Excellent customer service!

Ja
Review №14

Sheila is absolutely amazing she provides the best customer service and she helped me with my storage needs!!

An
Review №15

Sue and Sheila do an AMAZING job here!!! Great place to store your goods, good pricing, great staff. If I could give more than 5 stars I would!

Ke
Review №16

Sheila helps me with my storage every time I come pay my monthly bill. She is very patient and kind to me

Le
Review №17

Sheila was the most professional person I have ever encountered. She provided service that was over and beyond my expectations. I will make sure all of my friends come to public storage for all their shipping needs.

am
Review №18

Sheila is absolutely amazing and she gives the best customer service and public storage is lucky to have her as a property manager

Ki
Review №19

Sheila was very nice and helpful to me. Very good customer service 👍

Ra
Review №20

We are moving and needed more space. We have had one space for a few years and love it. Safe, clear, dry and near by. The new one Sheila helped me set up and was so very helpful and friendly. Great customer service, a keeper for the business. I also witness them cleaning the buildings. Again, great people and service. Thank you!

M
Review №21

Sheila provided great customer service easy process

Su
Review №22

Sheila is a wonderful person to work with. I would highly recommend this place to store your belongs.

ro
Review №23

Sheila is amazing every time I come to my storage she always makes my day!!! Best customer service ever!!

Ol
Review №24

Sue was very helpful with our moving service. Very friendly and eager to help us! I have a new friend at Public Storage!!(:

Je
Review №25

Sheila is absolutely awesome I highly recommend this location

Na
Review №26

Shield was always friendly. Great customer service

Ar
Review №27

Posting this on behalf of my mom... I had such a wonderful experience with this Publuc Storage location. Sheila is extremely knowlegable, helpful, and pleasant; We need more people like her in customer service! ~ Debbie Campbell

Ma
Review №28

Sheila is amazing and I am glad I meet her! It is good to know that there are still good people in this world!

De
Review №29

Sheila is absolutely an amazing person she goes over and beyond and I would give her 20 stars if I could!! A great asset to the company!! Public storage is lucky to have her working there!

Lo
Review №30

Sheila is absolutely amazing I have been storing with public storage for years! She provides the best customer service imaginable!

nd
Review №31

Sheila is the best. Very friendly, made my move very easy and special all while maintaining the proper distance, which is hard to find a lately. I recommend this place because of the kindness and good staff. Thanks Sheila.

Je
Review №32

Shelia is the best!! Great, flexible and fast customer service. I had two toddlers with me and Shelia was very accommodating and easy to work with. Highly recommend!!!

Na
Review №33

Since the first day I came to look at renting a storage locker sue was so great. Definitely recommend this place.

Pa
Review №34

I have never rented a storage unit before and stopped in to inquire and see what my options were. Shirley was so helpful and showed me what the storage units looked like, prices and locations of the nearest Public Storage. We have since rented two units from the Rosemount location. Shirley made my experience feel personal, she was helpful.

Me
Review №35

Sheila is nothing short of a a breath of fresh air and offers each customer a personable and rememberable experience. She promptly addressed any of my questions or concerns with the most contagious positive attitude. Be sure to work with Sheila if you stop in!

ty
Review №36

Sue did a really good job on helping us out! A really nice lady that does her job with passion

Gr
Review №37

I had to upgrade our storage unit to a bigger one. Nancy was absolutely fantastic. She explained the process clearly and thoroughly. It was easy! THANK YOU Nancy!

Je
Review №38

Sue was the best. She found us a unit that worked for our budget and our belongings.10 stars.

Me
Review №39

Shiela was awesome and gave me a call saying they accidentally charged me the day after move-out but I would be getting a refund. Very nice customer service over the phone each time Ive called.Note: this place does not pro-rate your move out, you pay for the full month.

CL
Review №40

Lacey is great!

Ta
Review №41

Sheila is the best! Shes friendly, knowledgeable and very helpful! Great customer service and location!

E
Review №42

Ive had a couple interactions with Sheila and found her to be knowledgeable and very enjoyable to work with!

Sh
Review №43

Sheila was very helpful, friendly, and knowledgeable. Great place to store your extra stuff!

D.
Review №44

Excellent experience. Upfront and Fair pricing. Sheela and the test of the staff are extremely friendly, helpful and very accommodating!

Sa
Review №45

Sheila is absolutely amazing! she is so incredibly friendly and helpful. i would definitely recommend this location to anyone!!

Pu
Review №46

Quick process of checking in. Justin was really friendly and efficient. The place was well kept.

Ma
Review №47

Sheila is the best, I really like this public storage. Thanks guys

Hi
Review №48

Sheila was easy to talk to, great customer service!

An
Review №49

Sheila is a delight! She is always smiling and happy every time I see her. She is always willing to help! Love having Sheila in the office

Sa
Review №50

Awesome service. Sheila was great to work with. Friendly and helpful staff.

St
Review №51

Sheila was Amazing! Super Fun Environment. Highly Recommended! A+++ Very Easy Set Up. Cannot say enough about this facility. Nice clean units!!! Sign up NOW!!!

Gl
Review №52

Sheila has the best customer service, kind and very helpful!

Be
Review №53

Shelia was super helpful & deserves a raise! Great customer service & very very helpful!

To
Review №54

Sheila is the best, outstanding customer service, great personality. I highly recommend this location just come see the fabulous Ms.Sheila

Yo
Review №55

Sheila is absolutely amazing she helped me with my storage needs, very good customer service. If you need storage space come she Sheila!!

Cy
Review №56

Everyone here is super helpful, Tasha helped us checkout and was very personable. The hours to access storage units works well with what was needed. Never had any issues getting through the gate or into my unit. Will be back anytime I need a short term storage solution.

Be
Review №57

Sue and Tasha were so helpful to me and my movers. We all worked together to fit my items neatly into my storage unit. They were both so friendly, customer service is a thing here!

Si
Review №58

Sheila was great. Excellent customer service. Friendly open and have a wonderful spirit. She represent public storage very well ! Made this experience so more joyful than stress! Great hire . Thanks shelia for the wonderful experience and smile 😊 6/4/19

Ma
Review №59

Sue was very nice fun spirited person..she was very patience and very helpful throughout my move today. Very professioal and pleasant.

Sl
Review №60

Sheila is absolutely amazing she goes over and beyond for my storage needs!! If are looking for storage look for Sheila.

pj
Review №61

We used this climate controlled storage unit to transition for down sizing and moving. It was a great experience using this storage and completely met our needs. The staff is very professional and dedicated to helping serve their customers.......especially Sheila who epitomizes the concept of customer service!

ti
Review №62

Sheila greeted me with a smile and warm greeting making me feel welcomed and my needs are important to her and to public storage. If you want to store your belongings where they are cared for and you are cared for...please see Sheila and youll be happy

C
Review №63

Great place to Store your seasonal clothes and Misilaneous things!!👍👍💐🙌They Ought to Show loyal CUSTOMERS SPECIAL ATTENTION & APPRECIATION with ONE FREE MONTH storage EVERY 11 months.💡💡💡👍👍🙌 Customers like to be treated RIGHT. 👍 GOOD! Think about it! Right? Have a GREAT YEAR!

Ch
Review №64

Tasha and Jessica assisted my family in obtaining a rental unit in a timely thorough manner.Oh my goodness the unit is so clean🥰 and the light even works, also they salted and shoveled all the snow away from the units😊 Most definitely am happy with Tasha and Jessica customer service and the quality of the unit and grounds I am amazed.

Ja
Review №65

Super fantastic customer service. Property manager Nicole and staff member Shirley excel at their job. Been a customer for a few months and was always treated like family. Circumstances for being there were below rock bottom and they always brightened my day. Units are fantastic, wide range of sizes and hi vaulted ceilings so you really get your moneys worth, even tho they are a bit pricey compared to other places - Worth it!

Ta
Review №66

Great place to rent fair an clean place with security entrance an video recording for your storage convenience.. great staff polite and caring

li
Review №67

When I stopped by this Apple Valley location Latasha showed me the unit that I was interested in. She had my paper work and instructions taken care of quickly and proficiently. She was really nice and friendly. Days later I received a call following up with me to make sure I was satisfied with the unit etc.Excellent service from everyone. Clean well lit storage facility and a great location right off of Cedar. Thanks!

Le
Review №68

Been using this location for various storage needs for over a year now. Recently needed additional storage in the process of moving a relative north and Sue & Sheila both helped to make it as easy as possible. Sue even went out of her way to help me arrange a pod delivery & let my movers have the best access possible.

A
Review №69

Great place to store your stuff! The staff is super friendly and helpful! Nickole helped me with questions over the phone and when I went in Alex was very informative. Ive rented a space here before this and never had any issues. Im excited this time around to be able to pull into the garage.

Jo
Review №70

Sheila is literally one of the nicest people Ive ever met. And extremely helpful!

Le
Review №71

Tasha was very helpful and informative! Very nice and pleasant to chat with.

Pa
Review №72

The lady out there was very nice. I highly recommend this place

Sa
Review №73

Sheila is always amazing, she makes my day better whenever I have to go there. She is SO helpful and sweet. Go see her, she makes the process super simple and stress free!!!

Co
Review №74

Very helpful, very nice and had everything we need to get to get everything in storage

Da
Review №75

Sheila has been wonderful to work with if she doesnt have the answer for me she always follows up and gets me the info i need. Thank you, Sheila.

ka
Review №76

Sheila is awesome if you need storage she is the person to come see!!

Da
Review №77

For the past seven years I have rented a 5x15 space to help me store the medical device machines and products I sell. The property has always been clean and the drive through access to the storage unit made it very convenient to pick up my machines and supplies in all weather conditions. The property is always plowed out immediately after a snowfall to make access easy to all of the storage units. I also found the gate hours convenient as I have to sometimes get emergency supplies in the early morning or evening from the unit. I would highly recommend this specific property for your storage needs.

La
Review №78

Sheila is a friendly employee and even behind the mask, you can see her smile as her eyes light up.

Te
Review №79

We have had a phenomenal experience with public storage. Sheila is an amazing person to work with. Definately will do business with them again and highly recommend

cr
Review №80

Tasha was very helpful in helping me get the right size storage unit i needed.

ma
Review №81

Sue was very friendly and helpful when I stopped in to ask questions, and I rented a unit right then and there. The whole place is very clean and well maintained, so I feel very good about leaving my property there. I really like that the rent is month - to - month with no contract too! I highly recommend this location.

Jo
Review №82

Sheila was awesome and a lot of help

Ca
Review №83

We had a wonderful experience with public storage. Sheila did a great job and was really positive!!

Co
Review №84

Sheila is a sweet heart.

La
Review №85

My experience started with the manager, she is friendly and helpful. I had a budget of what I could spend and a had pacific needs. A different manager did my rental, but it was Jill who followed up the next day to make sure everything went okay.This morning she arrived to work & I was in her parking lot. She came to my rescue because I couldnt find my gate numbers. Nice, friendly & willing to assist manager, Jill.Thanks, Laurel

Ja
Review №86

Sheila was a joy to work with. It made reserving a storage unit a piece of came with a lot of laughs. She has a way of making people feel at home.

TC
Review №87

Dave was very helpful and made my and was very pleasant at a time when my stress level was at a all time high... Thank you DAVE!!

Th
Review №88

Nickole was the young lady I visited first and made my reservation with. Joanne is the young lady I checked in with a week later.Both were very friendly, knowledgeable, and patient in answering all my questions. I just love doing business with genuinely friendly people. Both gals are an asset to Public Storage! Please appreciate their contributions to your reputation. Thanks.

Jo
Review №89

Nikole was extremely knowledgeable, professional and courteous. I was put on a wait list for a 10x20 climate controlled, drive in unit and she was proactive in providing me with a unit that opened up within 24 hours of me being put on the wait list. This location is extremely clean and is well run by management.

Lo
Review №90

Sheila was very helpful! Excellent customer service!

At
Review №91

Sheila was absolutely amazing she gave the best customer service she went over and beyond with helping me with my storage needs I highly recommended this location come see Sheila

Ki
Review №92

Great value and great customer service. Tom was great!

Ja
Review №93

Been a long term customer at Public Storage andI needed a new unit at the same property.Shirley was AWESOME and very helpful.The whole experience was smooth and easy.Tell you the truth, every time I saw Shirley,she always had customer-first in mind.I will always go the Shirley if I need anything.If she is not available, we go to Rich.Thanks Again,Jason Austin

Br
Review №94

Excellent customer service by Sheila! Highly recommend.

Za
Review №95

I had a wonderful experience with Sheila and Tom. They helped me more than I expected and had a great time

Li
Review №96

From the moment I called to reserve a unit for a few months everyone that I talked to was so nice and helpful. Shirley has been amazing with everything! I also loved the unit that I rented, so easy to get to, clean, and temperature controlled. While moving all my stuff in my family was super impressed as well and said that it was like the cadillac of storage units. I will definitely tell people to rent here!!

Cr
Review №97

I love this location especially since they have an amazing, down to earth, understanding employee working for them named Sheila. She has made my experience 100 times worth it.

Da
Review №98

I have stored collector cars for many years at the Apple Valley location. This location has always provided a very helpful staff who are familiar with a variety of storage needs and provide straightforward answers to questions. Nickole and Joann were able to get me into two new climate-controlled units yesterday. I prefer the climate-control units for cars as there is minimal, if any, moisture which enters the storage area during the seasonal changes. Great staff and service!

Ke
Review №99

To acknowledge thoughtfulness from Jill for taking my children to the public restroom on her golf cart giving them a huge thrill. It was helpful while I unloaded equipment into the locker. Thanks for coming to my rescue this morning. Your friendliness, willing assistance will serve you well.Kent, Sarah and Abbey Stevenson

Sh
Review №100

Stacy is great!! So easy to work with!!

Information
10 Photos
100 Comments
4.8 Rating
  • Address:7233 155th St W, Apple Valley, MN 55124, United States
  • Site:https://www.publicstorage.com/self-storage-mn-apple-valley/1916?pid=pslocalsearch
  • Phone:+1 952-232-0306
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–1pm
  • Tuesday:2–6pm
  • Wednesday:9:30am–6pm
  • Thursday:2–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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