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Clean Home Carpet Cleaning
568 Village Loop Dr, Apex, NC 27502, United States
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Ji
Review №1

I called Clean Home for an emergency cleaning due to my German Shepherd. There was no way it could wait. Michael came out within the hour and he did a wonderful job. He is professional and his prices reasonable. I highly recommend him.

Ta
Review №2

I cant explain any other reviewers experience but I can say Mike was the best carpet cleaning service I have ever used! He was helpful and explained everything he was doing. He took time with my carpets to get them as clean as possible and trust me my carpets were terrible. I truly thought I was going to have to replace my carpet but he brought new life into them. I cant thank him enough!Yes, he doesnt drive a big commercial van, hes a one man outfit. That doesnt bother me because I want clean carpet and thats what Mike gave me for a very reason price! Again, thanks Mike!

Ju
Review №3

My boyfriend took time off work to and moved furniture to get the place ready for Mike clean our carpets. The problems started as soon as he arrived. First Mike showed up in a minivan (not a professional carpet cleaning van) and said he needed to hook up to our water faucet. Then he walked through the house mumbling about how the carpets were really dirty and how it was going to take him a long time to do it. (Does he only get called to clean non-dirty carpets?) Since we had booked him at a discounted rate, we offered him an extra $50. To make a long story short, Mike refused to do the job without so much as an apology. He just kept saying it would take him too long and he didnt want to. He seemed completely uninterested in doing the job that he supposedly gets paid to do. We’ve since had our “really dirty” carpets cleaned by a legitimate carpet cleaning company with no issues. I urge you to save yourself the hassle and look elsewhere.

Pe
Review №4

Came right on time, honored a special price deal with no hassle & were able to clean on very short notice (I called late Friday and the squeezed us in for the following Monday). We have a small dog thats made quite a mess of the upstairs carpet and they were able to remove most of the stains (they even cleaned the carpet on the stairs which wasnt par of the special price deal- this was a pleasant surprise)! Michael was professional, punctual & got the job done. Would recommend Clean Home to anyone.

Je
Review №5

Mike was very personable and explained what he was doing; however, he did not follow through with what we paid for. We paid $225 for a deep steam cleaning, hot water extraction.(1) Our house was larger than what he expected and he charged more for that, which I agree with. However, later he mentioned that he was only supposed to be there for 3 hours, so he was not able to go much beyond that, even if it was what was required to adequately clean the carpets.(2) After Mikes initial inspection, he did not indicate that he would not be able to remove some stains along the baseboards from the previous owners of the home. Afterwards he basically told us tough-luck, try using Resolve and scrubbing hard.(3) The carpet barely looked cleaner than before he cleaned them. We borrow a Bisell steam cleaner from a friend and that $150 cleaner pulled out so much more dirt from the floors.(4) Mike says he stands by his work but did not make any concessions for us being dissatisfied with his work. After talking to him on the phone, he actually got very ugly with me and was not willing to discuss how we could resolve this issue. Coming out to inspect the carpets would have been a good first step.I would not recommend Clean Homes NC for home carpet cleaning services. I would, however, recommend paying $50 for a Rug doctor and come cleaner or even purchasing a new carpet cleaner (one that you can keep after you have spent $225).

Ch
Review №6

I have used Michael and his team for a few years to clean our medical office; he has always provided excellent work. In addition, Michael is a great guy, professional and reliable - highly recommended.

St
Review №7

Michael did a great job. he was prompt, professional and a very nice guy.

Wi
Review №8

Not reliable!!! They were 3 hrs late for the scheduled cleaning service. Upon arrival they realized they brought the wrong cleaning supplies and had to reschedule for the next day. They did a partial job and have not returned any calls in explanation. I would not recommend this company to anyone. I purchased a local deal through Amazon and was lucky enough to get my money back. Buyer Beware!!!

Li
Review №9

Michael is very professional, personable, efficient & does wonderful work. I highly recommend Clean Home NC

Sy
Review №10

Michael was prompt in scheduling my carpet cleaning and he did a great job removing the stains. He was also courteous and professional. Would use his services again.

Je
Review №11

Make sure you ask 50 questions before you deal with them. Bought a deal from them for 3 rooms and a hallway up to 500 square feet. Turns out all 3 and the hall would be well over that, so we figure no big deal we can do the 2 rooms and a hall and one area, one square foot in the 3rd bedroom and well still be getting a deal. But no, their policy is no spot treatments what so ever. So either we get only the 2 bedrooms and the hallway cleaned or add the 3rd one for another 50 bucks. This was not in the fine print nor was it explained to me when I scheduled the service. Shady.

Information
4 Photos
11 Comments
3.7 Rating
  • Address:568 Village Loop Dr, Apex, NC 27502, United States
  • Site:https://cleanhomenc.com/
  • Phone:+1 919-744-7441
Categories
  • Carpet cleaning service
  • Pressure washing service
  • Upholstery cleaning service
Working hours
  • Monday:8am–3pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–6pm
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