Highly recommend Jill Gibson State Farm Insurance Company. Use for all of our insurance needs. Refreshingly friendly and helpful and very prompt and thorough with their responses. Primarily work with Melissa who is a true joy when it comes to customer service. Jill is always available if needed. I think you’ll be well satisfied if you trust them with your insurance needs.

Highly, highly recommend them. My parents did business with this location before Ms. Gibson took over after the other agent retired. They continue to do business with Ms. Gibson. It was natural for me to continue to work with them when I needed my own auto and home insurance. Ive only been a customer with my own policies since 2016, but they have been wonderful to work with. They are professional, responsive, and I appreciate the holiday cards they send out. I feel they have my best interests at heart and value my business. I have shopped rates at other companies multiple times and State Farm has always come out on top.

Jill Gibson has employed exemplary personnel. I was having difficulty with a bill that had been generated at a previous State Farm agency in another state. Melissa made one phone call and was able to get me a refund and transfer all the various policies I held to their office. Great job, Melissa!

My insurance company is great. Low prices and they care about their customers. Jill Gibson is the sweetest person I have ever me over the phone and she is always helpful and nice. Thanks State Farm

Simply the most fantastic ladies I have had the pleasure in dealing with.I have been with Statefarm for a while and trust in them with a range of insurances from homeowner, auto through to life insurances.They are very professional, polite, responsive and really put the customer fair.From my experience with insurance Statefarm are very well priced in the industry and we will continue to use their services in the future.I highly recommend this branch in particular due to there outstanding customer service and commitment. 5*

I have been with Jill Gibson State Farm for over three years. The staff at this agency are knowledgeable, attentive and a pleasure to work with. I recently had a phone meeting with Lisa to discuss adding a homeowners policy. She took the time to thoroughly review the policy with me so that I understood what I was purchasing.

This is really the best insurance company I’ve dealt with. They are so wonderful over the phone and will always help you with any issue you might have. They’re constantly helping people and providing great service. Keep it up you guys, y’all are a 100/10 recommendation from me

I had a really good customer service experience with Melissa Higgins. Shes a keeper !

I am so happy to have Jill Gibson as my insurance agent! She clearly reviewed my policies, updating as needed and patiently answered all my questions. I value her excellent communication and it’s obvious she cares about her clients. The entire office staff is friendly, helpful and the environment as a whole is very welcoming. Thank you!

The people that work there are very knowledgeable, professional and friendly. Highly recommend for all your insurance needs

Jill and team are great to work with. Very helpful during the recent hail storm in Fuquay and surrounding areas. I didnt have to jump through hoops like neighbors did with other insurance companies. Helped me to ensure I have enough coverage on my home and autos while keeping a reasonable deductible and premium. The umbrella policy was comforting to learn about. Had a lot of other helpful information regarding life insurance, identity restoration...etc.

I found Jill Gibson and her team, particularly Barbara B. Groce knowledgeable, very professional and customer focused in providing insurance services. I am thankful for the quality service they have provided so far.

Jill and her staff are all so friendly and inviting! Its like going to visit your mom! They always explain exactly what Im getting, and let me know when I can save money!

All the ladies at Jill Gibsons office are friendly and helpful. Barbara recently helped us ensure we have the right amount of life insurance coverage. She made it quick and easy!

Barbara helped me accomplish a very complicated task, with patience and expertise. Thank you so much Barbara! I truly appreciate your knowledge and assistance. Susan in Apex

The Jill Gibson State Farm team are some of the most genuine and caring insurance professionals I have ever met. The personal touch they offer is exactly why I continue to be State Farm customer. Highly recommend!!

Very competitive rates and awesome service from the staff! Its nice to be able to talk to someone and not a machine. Thank you for the great support!

I have been with a few different Insurance agencies over the years but in all situations either you are signing up or filing a claim Annette , Jill and the Ladies up front just treat you like family every time you go in or call there. They have really taken customer service to the next level, not because they have to but because they care about you as a person and look out for your best interest. So no matter if you need life, auto, or home Insurance Jill Gibson State Farm of Apex Is and should be the place you call or go into to get your insurance no matter what it is..

Jill and her staff are incredibly kind, knowledgeable and generous with their time and talents. Im really thankful to have an agent I can trust and with whom I can easily communicate.

Very satisfied with Jill and her team so far. She was very helpful in reviewing all our policies recently and would definitely recommend her.

A wonderful place to do business! I am a very happy customer.

Jill and her team were very knowledgeable and helpful. Great to work with!