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D&K Auto Repair
712 E 18th St, Antioch, CA 94509, United States
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Review №1

The whole experience was positive. Everyone was really friendly and Mary was super helpful, made sure my car was taken care of in a timely manner and even managed all the sorting out of getting me a rental car so I wouldn’t be stranded while they keep my car for the weekend waiting for the part to come in. I initially had an appointment at the actual dealer and they were extremely rude so I cancelled with them and made an appointment here due to warranty and I’m very glad I did. Will definitely be coming back here in the future.

Sc
Review №2

The employees and management went above and beyond helping me out when my cars alternator stranded me on the side of the road. They managed to work my car in and get me going on my way. I would definitely recommend them for reliable auto service.

Wi
Review №3

Mike was really great and very helpful. I would definitely recommend D & K to family and friends.

Jo
Review №4

I arrived in Antioch from San Diego in July with my A/C no longer cooling so I was desperate for a service. I was meeting family from local and from DC for a first group vacation in 16 months thanks to the pandemic and knew everyone would be miserable in Antioch summer temperatures!I saw good things about D&K on the web and decided to just drive over. Fortunately, although they normally require appointments, they make an exception for A/C. They serviced the car in one day including a very detailed full service inspection. Approvals were powered through text messages!Unlike a local Mazda dealer who wanted $225 to diagnose and provide an additional service estimate, D&K did the inspection for free and the A/C service for $200!It was a great experience!

As
Review №5

Justin is very professional and knowledgeable. He kept me up to date with all there finding with my car very responsive and did a great job service. I will be coming back. I highly recommend this place.

Es
Review №6

I highly recommend D&K… Mike was very attentive and courteous and even gave my car a free maintenance check up as a first time customer. Friendly atmosphere! I’m giving D&k a 10 for superior service.

Ra
Review №7

The Team @ D&K Automotive took a frustrating situation and made it as painless as possible, handling it as expediently and effortlessly (on my part) as possible. Mike in Service handled getting a tow truck to my location quickly while calming my frustrations with the situation almost effortlessly, while RJ arranged for transportation and Justin handled the repairs with a clear understanding of my needs. This is the place to go for GREAT service and people that truly care about the Customer Experience!

Ra
Review №8

This place was amazing they were family-orientated they were respectful knowledgeable of my vehicle they picked me up and they brought me home during my inspection of inspecting my vehicle I was dropping I had my car dropped off at 9:30 a.m. I was back in my vehicle by 12 noon very very pleased with their customer service

Sl
Review №9

They did a great job on my routine service very friendly really nice inside definitely recommend

Er
Review №10

I’ve used D & K in the past and always had a great experience!! They are professional and know all about whatever vehicle you bring them.This time I didn’t have them do work for me because it was an expense I did not want to incur, so I will trade it in for another vehicle. But I truly confident they would have done an awesome job!!

Ta
Review №11

It was great as always, they had accidentally scheduled my car for a bad time and immediately offered to take it first thing the next morning for the inconvenience. The prices are fair they are AWESOME and super informative.

Ma
Review №12

They lett me know if it was worth putting money into it or if I should just get a new car.... Right away they were very helpful...(fast response with quick estimate.)

Ma
Review №13

The nearest Mercedes dealership to fix my smart car is 70 miles away, so finding mechanic that knows this particular car is difficult. Thermostat failed, took it D&K, finally a technician that knows where the battery is located, Justin and Mike make you feel like comfortable, basically excellent customer serviceThank You

Ja
Review №14

We have had D&K repair and do maintenance on our vehicles for the past few years. We always have the same experience. Honest, kind, & friendly staff that are very knowledgeable in their field and have done great work. Never disappointed ☺️

Fe
Review №15

I recently purchased a Prius not knowing too much information about the vehicle. How gas prices are going I wanted a commuter. I brought the Prius to D&K to get it further inspected to make sure i made a good choice. Justino at the front desk helped me so much explained a lot about the vehicle I did not know and also mentioned a important fact that these cars are targets for their Catalytic Converter. So Justino recommended I get a Catalytic converter shield installed to help deter thieves. So glad I came to D&K they will be my number 1 shop I bring my vehicles too.

D
Review №16

I was greeted upon walking in the door. The staff are very professional and nice. Its a large shop, very organized and clean. The lobby/waiting area has a large screen TV, a very clean restroom, and most importantly for me was having wifi internet connection. While I waited for my vehicle to be serviced, i had my laptap with me and was easily able to connect. The internet speed was very good but I was just checking my emails, reading the news, and viewing a few YouTube videos. Not sure if the speed was fast enough to stream a movie. There is a long counter top with multiple high chairs in front of a large window where you can work on your computer and see into the service garage. They also have a courtesy shuttle if you need it. Initially, I wanted a cooling system flush, although I tested the coolant beforehand and knew it was still good. I explained my reasons and it was suggested that they do some test on the cooling system first. I decided to go with their recommendation and am glad I did. The fan clutch was found to be weak which made sense to me for the issues I was having with overheating. I will be doing the work myself to replace the fan clutch and I just paid for the tests they performed which was considerably less than the cooling system flush.

Mi
Review №17

Highly recommend this auto repair shop. Mike coordinates everything from front desk paperwork to handing back the keys after repairs are made. His mechanics are knowledgeable and were able to fix my vehicle. The facility is spotless inside and out. Pricing is reasonable for the excellent work done. This is definitely a local small business worth supporting whether for an oil change or major repairs. Appointments are advised and drop-off/pick-up service is available, if needed.

Jo
Review №18

These guys are uncharacteristically honest.I was going in for one of the more expensive checkups for my 2009 Corolla. Mike called me and said, “You’ve taken really good care of your car. It doesn’t need all of the work recommended for this maintenance. We’ll just do what you need and charge you for that.” Dude saved me somewhere around $700, I think. And I don’t know anything about working on cars, so he could’ve told me anything. In fact, I found out from D & K other shops had done just that to me.They did good work, and my car runs great. But it’s that honesty that’s gonna keep me coming back. Several months later and it STILL blows my mind.

Gl
Review №19

The staff was amazing and professional. Justin rocks!! We ended up having a lot of things that needed fixed and warranty did not cover. Quotes were reasonable. And with Covid restrictions they worked with us and did not charge extra for storage. The only place to have your car fixed.

Se
Review №20

Love their attitude and services they provide. Would absolutely take my car there all the time and would recommend everyone this place for car repairs.

Le
Review №21

They serviced my air conditioning and aligned my power tailgate on my 2006 Lincoln Navigator. The lift gate wouldnt open or close by remote or interior button. They serviced and fixed the tailgate not over charging me! They also serviced my air conditioning unit and now everything works GREAT....

Ch
Review №22

I took my 2007 Cadillac cts at 730am 5-3 2021 with a misfire at idle with AC on to D&K. I shared my thoughts about the problem that it was an ignition coil At the time I was not aware of the $175 assessment charge. All I wanted was to solve that problem The repair order promised the car would be returned by 1230pm I didnt hear anything at that hour and finally had to call at approximately 4PM to see if anything was going to happen that day.They informed me that it was a coil and that the part wouldnt be here until tomorrow. The following day I left two messages that were ignored. Finally on the third day they let me know that the car was ready. The charge was $325 to replace the coil bringing the total to $500. If you go to the shop dont be in a hurry bring lots of money

De
Review №23

Went there for a diagnostics. They said my balance shift gear had stripped.Not only did they tell me they couldnt fix it but also gave me a false diagnostics. They was still happy to take my money. Its like thats all they care about.

Pa
Review №24

I really recommend, excellent work ,excellent actitud, excellent service!!, I am really thankful and grateful for the help and support

To
Review №25

Mike was very professional and helpful in dealing with my insurance company. Even with some insurance issues, he kept me updated and the turn around on getting my car repaired was faster than I expected. Great job!

co
Review №26

Like how they check everything and let me know what should be done next

Re
Review №27

I have brought my car to D&K since I bought for all my service. They are professional Courteous and they have experienced mechanics! I wouldn’t trust any other auto repair service to take care of my car!

Ha
Review №28

Good reliable service at a reasonable price. Shuttle service to and from home was a great plus for this shop.One really positive experience was they do a really thorough inspection report complete with pictures. This report gives me confidence in their work.

Da
Review №29

We’ve been bringing our cars to Doug and his D&K Team since 2002. They have always been upfront with the pricing and what needed to be fixed. Doug and his team are very honest and have the utmost integrity which is very rare in this day. Thanks again for taking care of us D&K!

Gr
Review №30

Great service and quick! Will bring my other car there also.

Le
Review №31

We have been taking our cars to D & K for years. They always provide the best service! They were very quick getting my check engine light diagnosed. I highly recommend D & K!

No
Review №32

They took me in even without a schedule and near closing time, but because my car needed real bad oil change. I mentioned a knocking sound in my cars rear and Mike was kind enough to ride with me to hear what the knocking sounded so that they would know what to look for on my next visit. Thats what I call SERVICE.

Au
Review №33

Super clean, thorough inspection, honest, friendly staff, good service and warranty. I will be going back!

A.
Review №34

This place is professional and they do a detailed analysis of the job. Theyre efficient and very friendly. I will visit again and would love to recommend them to others.

Ni
Review №35

They charged me $175 for a diagnostic when I told them what was wrong...I already knew it was a bad sensor. Didnt need them to tell me what I already knew and charge me for it

cr
Review №36

They overlooked fixing the main issue. Left me hanging after paying them thousands. Good guys though. But I may try a new mechanic.

He
Review №37

D&K is more than just a car repair shop; they are good, decent, and caring people. They have serviced my Toyota, which just passed 257K miles, for 14 years. They accurately diagnosed problems over the phone, while I was on a cross-country trip; the Toyota dealership couldnt even figure out what was wrong! They work with me to keep repairs within my budget and I have never had a better experience. Doug, RJ, Mike, Justin... fabulous people and awesome mechanics!

An
Review №38

Very nice friendly staff. Work was done in a timely manner. I will definitely be returning here when my car catches a cold...lol

bi
Review №39

I have been going to D&K for several years and have been satisfied with their service. Stand behind all the work they perform.

Se
Review №40

These guys are great. super professional, super friendly, took the time to explain everything. i never once felt like i was being upsold to do more to my car just so they can increase their sales. glad u finally decided to give them a try. u definitely get what u pay. for a few extra bucks, i get excellent service that was hassle and worry free. my time is worth as much as gold to me. and they treated me as such. thanks guys!!

Sa
Review №41

They are more honestly and good repaired to my car completely and They are the bests of careful my car since 1 year 🏆🥇Thank you so much and appreciate you.

ba
Review №42

Had a check engine light come on, found out the error code and was helped immediately by the wonderful folks at D&K. They are very professional, explained everything in a way that made sense and didnt try and swindle me or rip me off. Wonderful experience, i would use this business again in a heartbeat.

Ad
Review №43

Very professional and kind. Glad to have found our new spot to get service done on our cars!

Le
Review №44

Thank you all so much, especially the mechanics who found the issues with my truck that the service department I had been going to for over two decades, never found. You have literally saved my truck and my life when driving. I could have perished at any moment.You now have a new client for the rest of my trucks life and mine!!Thank you to all for your expertise in auto service and maintenance. I appreciate all of you so much.Thank you again, and look forward to our next scheduled service appointment!!!Best wishes to all at D&K Auto Repair!!

Da
Review №45

Tried calling this location twice to get a free A/C inspection and nobody returned my call after I left them a message on 5/4/21, I receive their offers in the mail but this one time I needed help my A/C in my car they never even bothered to call me back. Bad customer service

ku
Review №46

My car has had squealing brakes for the last few months. When driving, if the windows were down then the squealing was deafening. I brought the car over to them and they checked it. All it needed was a good cleaning and lubrication. It hasnt squeaked for the last few days while driving. They also let me know of other minor run-ins concerning the cars maintainence during their inspection. And, they gave me a courtesy shuttle service (Uber). Thanks Justin. Keep that Trueno looking nice, dude 👍

Pe
Review №47

Very friendly. Knowledgeable. Friendly Staff. Shuttle service. Definitely will use them again

Jo
Review №48

I highly recommend D&K to anyone looking for a honest, trustworthy, reliable, and friendly automotive repair shop. They really went the extra mile working on my 2016 BMW 328i. It drives like a new car! Thank you guys at D&K auto repair for getting me back on the road again!😊

De
Review №49

Best auto repair and service. Staff is friendly and inviting and keep you informed. Thanks.

fr
Review №50

Very friendly employees and great service, highly recommended.

La
Review №51

I want to thank this company for a great experience they were polite, professional and knowledgeable. They explained everything to me until I understood what needed to be done and sure that wasnt easy. Again thank you very much.

Ms
Review №52

Very pleasant staff. Fixed my car the same day & Im extremely grateful.

Vi
Review №53

I went to D&K to get a second opinion on my air conditioner in my Tahoe. They saved me a couple thousand dollars on the repair because they diagnosed it properly. Very honest and professional shop. I will be taking my vehicle here from now on. Thanks D&K!

Lu
Review №54

Very Awesome Customer Service! I will be bringing all my vehicles here and referring to my Friends and Family. They are definitely a step above other repair shops that I have been to.

Me
Review №55

I come here often and bring all of my vehicles to D&K and it’s always a pleasure, they’re very friendly, fast and get the job done

li
Review №56

Very professional and honest about the work that needed to be done on the car.RJ was very helpful and transparent about the repairs and service.They’ve gained a new customer!

Je
Review №57

The staff at Dyrness goes out of their way to thoroughly explain any issues on your car. Youll always see some classic cars around the shop and the technicians are very thorough.Fabian, the owner, makes certain his clientele is treated well and delivers quality work at a fair price.A great place for service..keep up the great work!!

Ch
Review №58

Excellent customer service first of all. The cleanliness of the facility was great. Mike took care of me at the front counter. They are very thorough, give a warranty on all their work, fair pricing and HONEST. I feel comfortable with sending my wife down there with our car and I know and trust that she will be treated fairly and with respect.They just gained a new customer I will be bringing all of our vehicles here for repairs. My 2007 suburban runs and feels great on the road now! Thanks guys!

Mi
Review №59

I have brought 2 of my 3 vehicles to D and K. The Owner, Staff and its Mechanics are professional, courteous and know their industry in and out. Recommend them for any vehicle repair!

sh
Review №60

D&K Auto is the place to go to for quality repairs. The front desk is very friendly and knowledgeable. Justino helped me out and let me thoroughly know what was wrong with my car. He gave me estimates without the pressure to make an instant decision. Thank you, D&K for the great business.

Ed
Review №61

Replaced transmission. Work was done in a timely manner. Good group of guys. Trust me take your car here. Thats if you want it in good hands. Thanks guys

Ev
Review №62

Love these guys. Honest, friendly, and efficient. Cant ask for anything better. Got my oil changed and they even hooked it up with a tire rotation since I was a new customer. Ill definitely be back!

Li
Review №63

D & K Auto Repair was able to give me a timely appointment and had a friendly customer care driver to bring me home and pick me up. I received a very detailed inspection report of my car, including pictures through my email before I even got the call about the issue I brought the car in for. I loved the advanced technology that was used on my car including the photos taken with mini I-Pads upon arrival. The service writer, Justino was very friendly and gave detailed explanations of what was going on with my car and thoughts about what to do next. I will be returning and recommending this shop to my friends.

Sa
Review №64

They were very helpful and knowledgeable; my car was covered under power train warranty and they referred me back to the dealer. They did not charge me for the service they provided, because I could have it done at the dealership free of charge. Will definitely return in the future for all other automotive needs.

Sa
Review №65

Thought I had already written a review, but not!!!D&K Auto RepairFriendly, prompt, and professionally handled my car. Overall GREAT experience, no problems and definitely would recommend to anyone who has car troubles. Give them a ring.

Di
Review №66

Nick gave me a fast and great quote over IM. I came and dropped my car off to have the inner and outer tie rods replaced. They did it same day in about three hours. Nick also told me what else needed some repair on my car. But he didnt push me or oversell. Ill definitely be back.

St
Review №67

Great professional place 👌 Im overly sensitive about my car thank you Mike for putting up with me! I highly recommend this shop! Thanks so much! My car is happy again! Great work! Will be back!

Ta
Review №68

Thank you D&K Automotive for your professionalism, kindness and concern for me and my car. Its so hard to find a good automotive place that we can really trust these days. I appreciate you taking the time to make sure I understood the work that was being done to my car and getting me to the rental company in a timely manner. I will be back for all of my car needs! Thank you!!!

Jo
Review №69

Awesome experience. Each appointment is flawlessGot back from dealer losing 5 miles per gallon after recall work. Next service at D&K my mileage per gallon was back up to the awesome miles per gallon D&K’s services has gotten it too. Highly recommend and would not go anywhere else

Ro
Review №70

I had called a day prior to walking in for a prepurchase inspection and when i got in Justin greeted me warmly, got me directly in and honored a price quote.after the inspection-which was through beyond my expectations by far, he said straight forward to me, this is not a car you want to buy.then he went over in detail, with pictures and video the state of the car and what it would need to be restored, rather than repaired.Justin and Mike were great! i appreciated so much Justin’s candor and honesty in steering me away from a really bad purchase.They were fast for the thoroughness of the inspection and i very highly recommend them for service needs.Justin was great to work with, funny, thoughtful, honest and honorable. mike was great help on the phone and i will definitely return for service and inspection needs in the future.THANKS GUYS!

Ja
Review №71

Pleasant and honest mechanics from the moment I walk in the door. Couldnt ask for better service. Thank you to Mike, Justin and Joe. Justin was my initial contact, he answered all my questions. Mike schedule my appointment and explained in detail what was going to take place when I brought my car in. Mike also called and explained in detail what needed to be done for my repairs. Joe provided excellent shuttle service to and from the shop. Great team at D&K Auto Repair.

Le
Review №72

Great job! Fair and honest.

To
Review №73

My experience with this organization was incredible! Ive had many mechanical Shops look at my vehicles and Ive been taken for more than just a ride. These people were a front straight to the point and only prescribe what I need it did not try and take advantage of me at all. I would say that the person who gave me the service should be in their Hall of Fame. If they dont have a Hall of Fame, then they should build one and he should be the first inductee. Im sure based on what I observe there, the rest of the staff would soon be inducted also. Great service dependable and honest!

vi
Review №74

Very professional and thourough

Bi
Review №75

This was the second time I have used D&K. They keep you informed and with their new system, I could see the parts they were referring to in the report. I knew ahead of time, what needed to be done with my brakes. But thanks to their inspection, I was able to save some by not replacing parts, I thought needed replacing. Good thing, since they found another issue that a shop my truck had been in for a Wheel Alignment, eight months ago didnt mention. Which really should have shown up at that time.Thanks Justin and Jesus for taking great care of my Avalanche.

Na
Review №76

Great place! Highly recommended! They definitely will get the job done ! Clean environment and great staff services are great 👍

co
Review №77

Hands down I love these hard working people, they always take good care of me & no matter what, their motive is to always make sure I am happy with their service as a whole company & to always make sure I feel very confident leaving my car in their hands. I highly appreciate them so much.Its hard to find a company & people themselves to go above and beyond for their customers. I feel very strong about that because, I too go above & beyond for the customers & patients of the companies I work for & I know what it means & how it makes us feel when things are going this way for us.

An
Review №78

Very professional a little expensive but you get what u pay for. love how i got a text of inspection with all the details about my car good job guys keep it up. Justino was very helpful and kept me updated about every step thanks. My 08 Jeep Liberty is running perfect.

Ni
Review №79

If you need a good car mechanic in the Antioch area D&K Auto Repair is the place to go. Justin (Front desk) is very helpful and great customer service. I was very happy with the service provided.

Tr
Review №80

Very professional and honest

Ra
Review №81

My car broke down my warranty company referred me to D&K and they were a wonderful choice. Help me with all the paperwork and warranty policies. Basically took control of the whole situation and contacted me when the car was ready. One of the best experiences ever if you want good trustworthy and people working on your car. And the job done, right? This is the place for you to go.

Ti
Review №82

Always a great experience at D&K. Very professional, trustworthy and the best customer service. Will never take my vehicle to anyone else.

Do
Review №83

This was a warranty repair for a oil leak around the valve cover on a 1998 Toyota 4Runner. D&K found the problem and fixed it in a timely manner. Mike and Justin were very professional and kept me informed as to the progress and the necessary repairs were done in a timely manner.Thanks much to D&K

Me
Review №84

Excellent customer service, Mike was helpful and very courteous. The work was did to our satisfaction. A little expensive, but you get what you pay for. I would recommend D&K Auto Repair to family and friends.

Je
Review №85

Excellent customer service.

ad
Review №86

Loved the customer service, Im taking my car there from now on cant beat them.

De
Review №87

The staff is wonderful. Especially RJ. He can find the root to your car problems. The owner is wonderful too with helping out also. Everyone is awesome.

La
Review №88

D&k was a great find! It was like going to the dealership w/o the price $$$$$$$ The cleanliness and Professionalism is 5 stars! I strongly recommend this shop for all your needs .

Ro
Review №89

Did not perform the multipoint check as promised (and required by law), even though they had my vehicle for 7 hours. Even though I had an appointment, I was not given any priority.The recommended repair was grossly inflated and Mike was less than honest about how the estimate was compiled.I found a quality repair at another shop for a third of the cost and a better warranty.

An
Review №90

I called to get a quote on my car and he didnt want to help and give me an idea of the cost. He simply ended the conversation by telling me to look somewhere else.

rj
Review №91

Excellent work and very professional personnel, let me know everything that was being done, work was completed on time. Highly Recommend your shop to all of our friends. Thank You

Ma
Review №92

Very helpful shop. Diagnosed my problem quick. Sent me texts(with pictures) on each specific part that was either damaged or old that needed replacement. Didn’t pressure me into anything. Justin in particular was extremely friendly and explained everything. Took great care of my truck while it was there. Thanks d&k!-Matt with the white Tacoma

Fr
Review №93

My husband and I highly recommend this place. Very satisfied with their services and professionalism. Thanks D&K we will be seeing you soon.

Ri
Review №94

I have been taking my car here now for about 2 years and this shop is awesome! They always fix it correctly the first time and the price comes out about where they quoted me so I am always happy. I will be back. Thanks Rick

Gl
Review №95

Very professional business ....First time customer...the mechanic gave an accurate diagnosis of my vehicle problem ...which I already had suspected.The service manager also lowered my cost estimate which is Very rare.!!I have found a new future for my automotive needs....

An
Review №96

DJ is AMAZING! So proud of Doug and his wife for achieving such an amazing business that they are passionate about. Not only do they have a gorgeous, clean, welcoming shop, they are very good at hiring only the best employees and are 100% honest.

Ni
Review №97

They our good at what they do,and they get done fast. Very professional.

Be
Review №98

Everyone is helpful and very understanding. The Mechanics are very respect full of your automobile, they are very thorough. They will show you a pictures and an estimate with the total explanation.The ride to and from my home was a great ride, Jo is a funny guy to talk with.I will be back.

Tr
Review №99

Great experience

Mi
Review №100

From the phone call to make appointment to paying for my oil change, the guys were friendly and professional. I even got lost and had to call to ask which way on Lone Tree do I go. I was late and frustrated and they were helpful.I appreciated them being honest in telling me it could take an hour or more. It wasn’t as long as he told me but normally I’m told “ oh it’s less than an hour” and then I’m wondering what’s taking so long when my car isn’t ready.I like the way D&K showed me the things on my car that were good, needed looking at and needed repair now. They even email it to you.Very nice and clean inside. I recommend D&K for a good auto repair experience.

Information
27 Photos
100 Comments
4.7 Rating
  • Address:712 E 18th St, Antioch, CA 94509, United States
  • Site:http://www.dkautomotiverepair.com/
  • Phone:+1 925-779-9242
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Oil change service
  • Transmission shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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