user
Dunns Heating, Cooling & Plumbing
1535 Deltacom Dr, Anniston, AL 36207, United States
Appearance

Comments
Gl
Review №1

Trevor is very honest, dependable and trustworthy. He explained everything that we needed to fix the problem and even crawled into some right spaces to show me things. He is professional and caring and wants to do the job right. Hank is also presides duo all and honest and a very hard worker. I would recommend Dunn’s and Trevor and Hank

La
Review №2

Randy was out very quickly to help when we discovered our new hardwood flooring was “cupping.” Considering it was a brand new floor and we needed urgent attention the Dunn’s Team took action and installed de humidifiers under our crawl space and basement right away. Grateful they were able to find the units and install them in just a few days of our discovering the issue! I want to add the guys worked extremely hard in very warm conditions and offered superior customer service! Thank you !

Ch
Review №3

This company is very reliable, knowledgeable, professional, and friendly. We have used them twice now and both were positive experiences. Once on our hot water heater and now on our air unit. Trevor was our technician this time and he is very knowledgeable at what he does. They have always explained what was wrong and how they would fix it and also answered all of our questions. Definitely would recommend this company to anyone!

Ch
Review №4

Super easy to work with! Scheduled an appt the night before from my phone, they called in the morning to say they were coming. Gentleman called when he was on his way. He was super nice! He figured out the issue, had the part of the truck and fixed it quickly! Would highly recommend!

St
Review №5

The Folks at Dunn always called me back, and were quick to respond and always showed up when they said. They replaced my old heat pump. Installation was excellent. Blaine, Mike and Nick were easy to work with. I would highly recommend.

G
Review №6

Quickly diagnose the problem. Had the parts. Replaced defective capacitor. Technician confirmed unit is working correctly before he left. Check the Freon. Was able to pay on the spot. And provided copy of receipt by email. Overall a well-managed repair process with a competent technician

My
Review №7

This man tried to ROB me. I told those guys when I called that I had a leak. This is reason for the service. I explained that it was charged 5 months ago and worked fine. It has only 4 connections its a mini split. Head unit upstairs. Anyway he said $253.00 to find leak and total will be $900.00. Really is it because where I live. Or I will save the other? For later

ti
Review №8

Very professional excellent with keeping me updated. He is just a very friendly person he seems very honest trustworthy I felt very comfortable with him. I would love to find employees like him at my place.

Jo
Review №9

Logan was 5 star technician. Even working in this Alabama heat he didnt even take a water break before he finished fixing our ac. When he got here our home was 82 degrees and by the time he left it had already dropped to 79. Can’t say enough about the quality and professionalism. Would definitely use Dunn’s again. Thank you all very much.

Ro
Review №10

Altogether I spent over $8,000 the first time I spent 3200 for a coil to be put in but before it was all said and done a month later my compressor went out on the outside so that was five grand also had to have a electrician to come out because my power will not stay on every time the unit would kick on they are fast and prompt but just for my experience so far it has not been good and it has cost me a lot of money that I feel was a result of what they done

Be
Review №11

Very efficient. On time, every time. Always get text and phone call when they are on their way. Friendly and respectful. A little high price but you get what you pay for Work is guaranteed !

Aw
Review №12

We had a water leak that needed to be repaired promptly. Dunn’s was helpful, responsive, on time, and very professional. Brad C. was the technician and he did a great job. We highly recommend Dunn’s!

Ch
Review №13

Technicians are very knowledgeable and professional. Theyre hard working. Justin had been working in an attic all day and still came to repair my AC.

Ge
Review №14

No takeaways from the experience. Taylor was my technician, hes very professional, on time, and very knowledgeable. He represents the company very well. The company in general gives good feedback from start to finish. Overall great experience so far.

Bu
Review №15

Just recently I was having issues with my unit not heating and called Dunns. They sent out a tech. to find and fix the problem but it couldnt be fixed because of a hole in the gas chamber. So I had to get another one installed. Not a lot of people can afford to spend a couple thousand dollars on replacing a unit, but they offered third party financing, which is great. They installed the unit the same day, and the install techs stayed till they were finished around 8:30pm. The next day when the sun was out I inspected the work on the outside unit and found a couple things that concerned me. So I called them and stated my concern, and the guy said he would have a tech out to fix the issues ASAP. They arrived within about 30 minutes to fix my issues. That said a lot to me about these guys. Going above and beyond to make my life a little better. This is a top notch business and I will make sure to do business with these guys again. THANKS DUNNS

Li
Review №16

Weve used Dunns services several times over the years: full hvac system replacement, adding secondary ac system for built on addition, and finally for installing multiple ductless units in our 180 year old home.Dunns stands by their work. There was/is an issue with one of the mini split / ductless units and they are working diligently to resolve the issue.

Tr
Review №17

Brad was excellent. He got there quickly, diagnosed and fixed the problem, and cleaned up after he was done. Id definitely recommend Dunns for their promptness, courtesy, and professionalism.

Jo
Review №18

An appointment was made to fit my schedule within one day. We met fir estimates, received a great price and in the same day all work was completed, both a new AC System and a water heater! The install was quick and efficient! The employees are friendly, knowledgeable, courteous, polite, and work hard and quickly. Working with Dunn was a great experience and outcome. I highly recommend them for any plumbing, heating, or ac needs!

Ke
Review №19

Our air conditioner went out on one of the hottest days this summer. These guys were here the very next day and fixed it! Thank you so much!

Ga
Review №20

Very responsive, had the technician at our house within an hour. Technician was very courteous and helpful. Definitely reccomend.

De
Review №21

Service tech was great. Air Conditioner still isnt blowing efficiently.*UPDATE*Got a call back from Dunns several days after my service call to look at my unit. Mr Dunn wanted to make sure I was satisfied with their service and sent another Tech to recheck my unit at no charge and make sure it was working properly as promised. I am please with service and the attention to detail. My unit is not fine but I am comfortable its working at its max performance. Thank you so much for giving me piece of mind and caring for customers needs.

ne
Review №22

Logan was excellent. He was on time, worked very quickly. Went above/ beyond to make our experience with Dunn excellent!! Thanks logan

Mi
Review №23

Excellent service. Logan was very professional... diagnosed the problem; fixed it. You are fortunate to have him on your team. Dunns is at the top of my service providers rollodex.

ca
Review №24

Hank with Dunn’s heating, cooling and plumbing was very helpful. He was quick and efficient. He was also friendly and very helpful with any questions I had.

An
Review №25

Dunn’s was so quick to respond on a Sunday when my a/c unit quit cooling.Trevor took care of everything quickly to make sure our home cooled off as soon as possible. Very professional and proficient service. Will use again!

Gi
Review №26

Great experience from the beginning to the end. Will definitely be a customer from now own and will recommend to everyone.

Ke
Review №27

Thanks to the Dunn team for answering the phone on the weekend, letting us know who was coming and when. Gunnar was very professional and helpful. We were worried about the situation but we appreciate the way everyone at Dunn helped us get it taken care of quickly.

Br
Review №28

Taylor is a wonderful technician. He was very professional, on time, and it did not take him long at all to fix my issue! I highly recommend Dunn’s Heating, Cooling, and Plumbing! I’ve never been disappointed with their service!!

We
Review №29

Well pleased with the service. Always use Dunns hes my nephew. So very proud of him and his service to the community

Li
Review №30

Dunn’s provides excellent customer service! We will call for any plumbing or AC needs. Very highly recommend this company.

Ke
Review №31

Our service tech was very professional and courteous. He was able to quickly determine the problem and went over all our options. I would highly recommend using Dunn!

Ca
Review №32

Hank was my tech, he was professional. He repaired my unit quickly. The price to clean my air valve was a pricey, but it works great.

ha
Review №33

Called in the morning after AC stopped. Logan arrived as scheduled and quickly identified our problem and gave me my options. Very upbeat and professional, had us rolling again in no time. He also fixed my mothers AC in the same manner.

Me
Review №34

Trevor fixed my condensate pump and Aubrey and Allston repaired my toilet all in the same day with no problem at all. They were all very sweet and knowledgeable and fast and gave me several options for my repairs and broke it all down for me so I could completely understand what was wrong and what they would be doing to fix it. I highly recommend Dunns for any of your heating, cooling, and plumbing needs!!!!

Mi
Review №35

Aubrey installed my shower and was great! He was on time and efficient. I would definitely ask for him again!

Ca
Review №36

Hank was very professional and very kind to our son with special needs. He explained repairs plainly and was efficient in completing them. I would highly recommend this complaint and especially this technician.

Ch
Review №37

Logan was great. Ive used him twice good work and it wasnt too expensive.

Da
Review №38

Brad did an excellent job with our repairs and with communicating with us. He does very thorough work and is very professional.

W.
Review №39

This was by far the best experience I’ve had with a local company. Very professional and explained all aspects of the job. I would very much recommend Dunn’s Heating and Cooling to anyone.

Pa
Review №40

Gunnar replaced the kitchen faucets, and removed the broken garbage disposal. He did a great job, was friendly ,respectful, cleaned up after the repair. I would recommend him for your plumbing issues.

al
Review №41

I was really impressed with Mr.Logan G. He arrive before the time he gave us. He was really knowledgeable and professional. I will use Dunn in the future for my home repairs.

Ro
Review №42

I called dunn‘s because my upstairs air conditioner was not cooling. They were very efficient and sent somebody out the same day. The technician was very competent and friendly. However, their price for R 410 refrigerant was excessively expensive. Be aware that you will pay about double what the average cost is to recharge your refrigerant in your air conditioning if you use this company. I called another company and they charge 1/5 of the price per pound for the refrigerant and have the same charge for their service fee.

gi
Review №43

Brad arrived on time and quickly diagnosed our issue. He was courteous, thorough, and professional.

Ti
Review №44

Great work and very professional. Explained what was going on and gave us good repair options. I did not once fell taken advantage of.

va
Review №45

The best. You have a new customer and i will recommend you. Thank you!

da
Review №46

Tech was very helpful and knowledgeable with what he was doing very polite and courteous.

Br
Review №47

Logan was our tech. He was very profession and was able to diagnose our problem and solve it quickly. Based on this experience, I would definitely recommend this AC repair company.

Sa
Review №48

Brad and Blake were both great to work with! Both were friendly and professional. I had 100% trust in them to find my leak and repair without ripping me off. Would use again. Thanks guys! 😊

Be
Review №49

I am very pleased with the service I received. John was very knowledgeable, efficient, and friendly. He had the problem diagnosed and fixed in a timely manner.

Re
Review №50

Very quick response getting my AC working again. Very professional.

Ka
Review №51

Josh was very professional and had the job done quick. He was able to give us options on how the problem needed to be fixed and then even helped us with by recommending different items to use to try and help try and prevent the problem from occurring again.

We
Review №52

Hank called and set up arrival time. He was right on time, very polite, personable, and professional. He was very knowledgeable, completed the requested work and kept me informed about everything.

Jo
Review №53

Trevor is always kind, courteous and professional. Dunn’s employees always are and it’s very appreciated.

Ja
Review №54

Blane is an awesome guy even though we couldn’t afford the unit currently he helped out the best he could will definitely do business with you guys again thanks

Jo
Review №55

Brad was very friendly and professional. He helped me understand what happened and what he was going to do to fix it. I couldnt be happier with the service Brad provided. Yet another amazing experience!

Do
Review №56

Brad and Blake were top notch professionals did all my work very quickly very professional were prompt on time and very kind to me. I would not hesitate to call them nor use them for any services. Best Ive ever used and will definitely call on them for any future needs .

Ph
Review №57

Great company. Great service technician Trevor. Recommend to anyone

Tu
Review №58

Trevor was super professional easy going and provided me with cause abs resolution to my issue!

Jo
Review №59

Our water heater internally exploded causing a major leak and sparks on Saturday. Dunns was the first company I came across that offered weekend services. Josh arrived within an hour of us calling. We knew the water heater was not going to be repairable. Josh gave us a few options. We chose to get the new installation completed as soon as possible. Josh took care of everything quickly and efficiently on Saturday. We did have a little water dripping Sunday but it was not a true leak from the pipes it was residual water from a drainage pipe but Josh knew my wife was concerned and came to check everything out on Sunday. He gave her peace of mind. We will use Dunns in the future but hopefully for only maintenance and no more emergency repairs.

Ca
Review №60

They did a great job and had excellent customer service. I am glad I chose this company and appreciate the work they all did.

Da
Review №61

Logan does excellent work very professional and courteous take the time to explain what and why he’s doing what he’s doing he’s definitely our go to guy hands-down the best tech we’ve ever worked with

Pa
Review №62

Taylor was respectable, professional, on- time. He went look at AC unit outside in minutes he told me what problems I had, and the price. He was finished in 25-30 minutes. Dunnes Heating,Cooling, Pumbing is the place, for air repair.

Cl
Review №63

Hank and Trevor quickly found the issue and even repaired it on the spot. They were kind respectful and explained everything. Great job all the way around.

Ch
Review №64

Today I’m came home and it was hot in my home and I call Dunn’s Heating and Cooling and with in 5 minutes he was there came up to me very nice and friendly and took care of the issue and was done within minutes seriously I’m for real I truly thank the lord for allowing me to be able to reach out to people that have a caring heart. Thanks again Dunn’s heating and air for servicing my home today.

Ed
Review №65

Brad and Blake installed a pressure reducing valve on my water line. They were professional and courteous. It was a pleasure meeting them and I am well pleased with their work.

Co
Review №66

Brad was very nice and informative. I told him what happened and he knew exactly what to do. Now everythings working properly.

Ha
Review №67

Taylor was knowledgeable and professional and we were pleased with the cost of service!

De
Review №68

He took the time to come by and hook up the heating strips that were unhooked, after we done paid another company for doing nothing. They are a honest company and very helpful in helping us understand our ac unit. I would definitely recommend them to any of my family and friends. He was extremely professional and understanding of our situation. Thank you Dunn’s and anything I may need in the future youll be my first call.

Da
Review №69

Very polite on time and accurate! I have used this company before!

We
Review №70

Trevor did an outstanding job! Dunn’s was also able to provide same day service at a reasonable cost.

ca
Review №71

Great communication, on time, helpful and knowledgeable! Appreciate the great service Taylor!

Do
Review №72

Quick & efficient. 100% will use again

Ch
Review №73

Very customer focused. Friendly and knowledgable.

Ka
Review №74

Called Dunn at 10am, set an appointment for after lunch, he showed up early and our air conditioner was fixed by 1PM! Thank you so much for such a fast and reliable service!! HIGHLY RECOMMENDED!

Do
Review №75

Logan was prompt, extremely knowledgeable, patient and thorough. He explained what he was doing and exactly what needed to be done and gave us options.

Th
Review №76

Gunnar was prompt, courteous, and made sure the job was done right. Great service.

An
Review №77

Taylor was great. I called first thing about AC not cooling. Was told someone would be out that afternoon but Taylor called about an hour later and said he was on the way. He was very knowledgeable and polite. Offered 3 solutions to the problem. I chose the one with the annual maintenance and received a 10% discount. He had all of the needed parts and finished in less than an hour. Now my AC is cold again! Definitely recommend Dunn’s as well as Taylor. Update: 11/16/2020-called for smart thermostat installation. Taylor showed up in less than an hour and installed 2 for us at a reasonable price. This company is definitely going in my list to keep.5/20/21 Logan came out and quickly got our upstairs unit cooling again. Knowledgeable, on time and honest when it came to what needed to be done at this time. Highly recommend this company.

Je
Review №78

I was very happy with how quick they got me on the schedule to get my furnace fixed. They had be up and running in no time. Was very happy with the work and speed. Will recommend.

Ja
Review №79

Very nice professional and very thorough still waiting for approval of financing for new ac unit

Ms
Review №80

They explained things well and fixed my leak quickly. I would definitely recommend.

St
Review №81

No!!! When you try to rip people off….you will never get my business. $1100 to hook up a water heater??? Ridiculous and just a form of robbery! This company has gotten too big for their britches!

An
Review №82

Taylor was very respectful & thorough with our HVAC maintenance appointment & actively responded to our questions. Called to let us know he was 20 minutes away before service which is good.

Ja
Review №83

Excellent Service. Price was reasonable and they came right out and fixed the problem

Br
Review №84

Technicians were very respectful and professional, talked with me and offered several options to cut my cost and let me decide which was best for my financial concerns. Forgot to mention my technician by name Aubrey B and Allston M great guys!

ox
Review №85

I have used this company for years and I have never been disappointed

Sa
Review №86

Excellent work and both were very professional.

De
Review №87

Aubrey was very personable and knowledgeable. He arrived on time and fixed 1 spigot. He gave us quotes for several repairs as requested. We wouldnt hesitate to recommend him at all.The companys pricing is a bit on the high side.$168. To replace an out door spigot. ( water faucet )

Pa
Review №88

Very professional. Arrived on time. Have used in the past. Would reccomend.

J
Review №89

Logan came out and checked our entire house to find the problem. He did a great job and fixed our problem.

Di
Review №90

I gave Dunns a call and they came right out. My water heater started leaking after 21 years. Dunns gave me estimate for a replacement. If your a veteran ask for the discount they do offer one. Will diffently use again in the future.

Fr
Review №91

They both are great technician.. Job well done..

Da
Review №92

Aubrey and JJ were awesome! Extremely informative and hardworking. They definitely exceeded expectations. Will use for all future plumbing needs.

Ad
Review №93

The technician was very courteous and very supportive and fixed my unit with no problem. I will always call on them if I have future problems.

De
Review №94

Purpose of visit was to obtain estimate on proposed HVAC and generator for new home under construction.

Cl
Review №95

Excellent customer service and quality work!

El
Review №96

Too bad I cant give 10 stars out of 5. They have gone over and beyond to help us. Their techs were very knowledgeable, polite, and helpful.

Je
Review №97

The receptionist is fantastic and Trevor provided excellent service! Thanks so much!

An
Review №98

J.J. was outstanding,professional and Knowledgeable.He took care of the issue and was done in no time.I really appreciate the service that I received today its great to find a company that values their customers and their time.

Mi
Review №99

Thank you Mike, Jason and Nick for an exceptional job. These guys are very knowledgeable and professional in their job. They answered every question I had and did not hesitate . Dunn’s heating and Air has a customer for life. Very well mannered guys and that’s hard to find in this day and time. Thank you !!

An
Review №100

I haven’t decided on what I’m gonna do yet . But if I decide to get a new system I will use Dunn’s . The service guy they sent (Taylor) was very nice and helpful.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1535 Deltacom Dr, Anniston, AL 36207, United States
  • Site:https://calldunns.com/
  • Phone:+1 256-639-4822
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
  • Plumber
  • Septic system service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
  • Online estimates:No
Similar organizations