I am so impressed with the quality of service I received at Convenience Auto! They were attentive and transparent with their service and even tried to save me money on the extensive work my car required. Their team was readily available to pick me up and drop me off while my car was being serviced, and all of my interactions with their team members were very pleasant. I had taken my car to two other repair shops before going to Convenience Auto and can honestly say that I highly recommend taking your car here for maintenance and/or repair over any other shop in Ann Arbor. Shout out to Joe and Anthony! You guys are the best!

Very helpful staff! They didnt have the DEF fluid that I needed, but they arent me to a place that did. Highly recommend!

Chose this place based on the good reviews, they were absolutely right, the guys here are GREAT!Can’t remember his name, but the manager was awesome and so helpful! I’ll be back for all my future needs!

The team here is very friendly & does great work. I had a minor transmission issue and they had my car driving smooth in under an hour. Make sure to call ahead so they can get your car looked at as soon as they can.

They promised to call me on the day of my appointment to get my address and pick the car up, and promised to bring it back when the work was done.On the day of the appointment, they didnt call. I finally did. They had to search for my appointment and call back. When they did, they said they could schedule the work for a week later.I told them to forget it. I wont approach them again.

Joe and the guys at convenience are absolutely great to deal with and very knowledgeable. I will definitely be returning in the future and I will be highly recommending them to anyone looking for auto repair services. They perform a plus work in a timely manner. Great job guys!

I had a wheel bearing and a transmission shifter cable done, and my car rides and shifts great now. The mechanics there are excellent, and the cost of repairs are very reasonable. Give them a try, youll be glad you did.

Joe and the dudes at conveniences are awesome. Helped me take care of some tires that were low on air when I couldn’t find anywhere else to take it. Great service and the waiting room is comfy and very very clean. 10-10 would recommend to a friend. Best service in Ann Arbor

The one thing that is truly top-tier about this location is its staff. Incredibly friendly, informative, and helpful.

Super helpful staff and quickly fixed our issue. Highly recommend!

I have heard excellent things about convenience auto, and now I see for myself why! I have taken my Pontiac vibe 2007 there for things large and small, and have appreciated there honesty, competence, and turn around time. Prices are fair, glad to have these folks nearby!!

We have had to take both of our cars in for service in the past month. With easy online scheduling and friendly service, it was a breeze. Convenience was polite, efficient and easy to work with. In our most recent experience a part was supposed to arrive in 3-5 days at which time they could fix our car. The following afternoon I received a call saying the car was ready to pick up. Price seemed competitive/appropriate too.

I inherited a repair history after buying my car from a private owner; it was *ALL* Convenience Auto. Haven’t taken the car anywhere else since and I’ve never been disappointed. Great and knowledgeable customer service, and speedy to boot. My car runs impeccably and...it’s a 25-yr old Subaru! Thanks, Joe et al! Highly recommended.

I just want to say that these guys are truly amazing! Professional, friendly, and no bs. Ive been looking for a mechanic that i can trust and look to for all automotive needs for years now and I feel confident in saying that i have finally found one! Strongly recommend them to anyone!

By far the best auto shop in Ann Arbor. Professional, and a great attitude. If Joes working, youll walk out of there with a smile due to his customer service. Treats you as a friend rather than just a customer. Referring all of my friends and family to this place!

Joe and his team are the nicest dudes you can ask for. He helped me out in a pinch during a snow storm—the only place I would recommend taking your vehicle for service.

It’s a crazy time to be out and about with everything going on. I was nervous I wouldn’t be able to get my car done in a timely manner. My car needed an oil change and apparently my wheel bearing replaced (don’t know much about cars!)So with this, I am so very grateful how helpful/ informative Joe (the manager I believe) and how fast the other workers were able to get my car ready to go.Thank you! You guys seriously are the best in the area!

Convenience Auto is the place to go for timely repairs, trustworthy diagnostics, quality mechanical work, and excellent customer service. Whether it be a pre-purchase inspection or pesky check engine light, I can always count on the service advisors to give me the bottom line and a fair estimate. When I came in for suspension work, a mechanic rode in the car with me to listen for noises. They brought me back to look under my car as it was lifted and pointed out the repair. When my check engine light came on, they worked with me to figure out I had the wrong kind of sparkplugs installed in my used vehicle. I also appreciate how the staff will talk with me about what’s going on with my car and help me understand - not every place will do this. If you come in, ask for Joe - he has helped me with a myriad of issues and goes above and beyond to find the problem and offer advice. Highly recommend.

I had my oil change at Convenience, and just like the name says it was very convenient. Chris on the staff was friendly and professional.The waiting room clean and comfortable.I have recommended them to everyone I know in Ann Arbor.

Chris and Joe are TOP NOTCH! They made me comfortable and at ease while explaining the work my car needed. Would recommend Convenience Auto everytime for service!

My Mazda was making a noise that was kind of hard for me to diagnose. They had a mechanic ride around with me in my car (to hear the noise). Then they looked at the engine. They called an hour later, gave me a quote, and worked with me some on the price of the repair (which I really appreciated). After the repairs, they even showed me the part that had gone bad and the belts that needed replaced. It is very clear why they have such a good reputation around town. My car is back in tip top shape and I can confidently recommend this place of business.

This is the third time I have my Subaru 3.6R here, I want an entire maintenance today, including general oil change with filter, air & air conditioning filter all replacement. Further, cooler cleaning and change, tie rotation, and a complicated and thorough engine deep cleaning. Taking almost 2.5 hours, John get everything done always in a professional way, also give me very constructive suggestion upon daily driving and care. Hey, price is very transparent and fare. I will definitely come back and more!!!

These guys are awesome! I had a fast leak in my tire, and I took it to two other more local (to me) places to diagnose the problem. Both had four plus hour wait times. Convenience Auto was able to both diagnose and patch the tire within 10 MINUTES! Ill be taking my car there from now on. I couldnt ask for better service and convenience! A+

Had much work done here with my car and my sisters car. Nice, fast, fair priced.

Great service. Competitive prices. Shuttle service. Several locations. On bus line.

Super friendly, Best fast service and prices are affordable. Will definitely recommend convenience auto.

The most friendly staff! Can’t complain about their prices either. I’ll definitely be going back for anything my car needs to get done. Thank you guys!!

Agent was Friendly & Understanding when I made a mistake in relating to him in a business transaction!Thanks Mike for being understanding!

I LOVE convenience auto. They always get our cars in quickly, give a fair estimate and do wonderful work. I so appreciate how friendly and accommodating the staff is. I went in for an oil change the other day and needed more work then I had originally thought. I was on a tight schedule and Joe made it work! They made a special trip to get the parts needed and John repaired the car quickly. Thanks guys, you are the best!

This place is clearly the best in town! I appreciate how the staff makes me feel included and not in the dark with my car issues. In addition, they provided such excellent care with getting me to and from work. They have a lifelong customer out of me! I recommend Convenience Auto at Liberty 1000%! Thank you guys!

Joe Sine! You helped me during these crazy times thanks to you, I dont have worry about getting to work on time thank you, I will pray for your family.

Extremely friendly service, very quick, very convenient. Ive tried a couple other car services since Ive been in Ann Arbor (including places with very high reviews on Yelp and Google Reviews), but there was always something that left me feeling slightly dissatisfied. That was not the case with Convenience Auto Service! They did great work! I will be returning!

My cousin recommended Convenience to me. I came in for an oil change and the service was great. Front desk is very friendly and the price is good. Would definitely recommend.

The staff here is just fantastic. They make you feel like a priority, take care of you right away, don’t gouge you on prices, and keep you up to date the whole way through the process. I appreciate their honesty and timeliness. Joe is my favorite.

Trustworthy, capable, competent, honest, and customer based. They really listen.I have complete confidence in their ability to diagnose issues and resolve them in the most favorable way.I would not hesitate entrusting my vehicles to them. They have earned my trust.For someone like me, who knows little to nothing about engines and vehicles, it is assuring to know that you can relax and rely on Convenience Auto.They are the best!!!

Great people and great prices! Extremely friendly and knowledgeable! I highly suggest the services they provide!

Our extended family have been customers of Convenience Auto for years. They always do great work. More importantly, perhaps most importantly, is their honesty and level of professional integrity. I never felt like theyre taking advantage of me knowing next to nothing about how a car works. Ive been so conditioned to getting hosed by mechanics I almost feel guilty like I should be paying Convenience more as it seems like the service receipts are too simple.

I have received nothing but the best possible service from the Liberty Road Convenience Auto! From check-in to check-out the experience has been A+.The staff is friendly, courteous, and prompt. They thoroughly explain the diagnostic issues in laymans terms and have saved me quite a bit of money by fixing only the parts that truly need to be fixed.A big plus is that they have a courtesy shuttle driver that takes me to work and gets me there on time!This is where all my car maintenance and car repairs are performed and I recommend them to friends and colleagues.

I have been to Convenience Auto twice. it is one of the best auto repair shops I have ever been too. My car got fixed quickly. Also, staff patiently explained to me what was going on with my car. Plus, the service is fairly price. Overall an A+

Staff was super friendly, got the work done fast, and charged less than the dealer. Even drove me back from the shop to my house, then back to the shop later so I wouldnt have to wait in the lobby. Wish I went here a long time ago

Great staff! Super friendly, and they offer a shuttle to take you home until your repairs are complete. I had to get a new water pump, drive shaft belt, brakes, and rotors. They called me with a quote of at least $1,200 (so based on past experience I’m guessing it will be closer to $1,500) which is about what I expected with parts and labor etc. When I get there, the total bill came in just a shade over a grand. I did not expect this, nor did I expect them to finish in under 6 hrs. They did a phenomenal job and I will be coming back. Highly recommended.

We need more automobile repair shops like this. Nuff said.

I wont take my vehicle anywhere else. I am always greeted warmly by the friendly staff. They explain everything to me in laymans terms with absolutely no condescension. This is very important to me as I have been treated like an idiot at other auto shops and they have lost my business because of it. Any lady reading this can probably relate! Pricing is fair, repairs are done in the time frame promised. 5 stars+

Love Convenience Auto. We have been taking our vehicles to them for years and are never disappointed. They are professional, personable, and always provide an estimate of any repairs to be done. We feel fortunate to have found them, and will continue to use their services whenever needed. You can trust your vehicle in their hands.

This was my first visit to Convenience Auto with my Subaru after a friend who also owns one recommended it. I was greeted by Joe when I arrived. He kept me informed and explained the issue my car was having and what repairs would be needed. I really appreciated his help and how fast the service was.

Ive been taking my cars to Convenience Auto for several years. They always get an appointment for me quickly. The front office staff are nice and helpful. The repairs are done quickly, with quality work.

Extremely nice !! Made me very comfortable going there with my car. They explained everything to me untill I understood the issue. They also have fair prices compared to other places !!

Hard to trust any place to get your car fixed but these guys you can rely on.Also didn’t cost nearly as much as I thought and they were honest with what was going on and what needs to be urgently fixed which I dig.

Convenience Auto is a great auto repair shop—they are knowledgeable, friendly and reasonably priced.

I went in to have my warning lights checked out and get an oil change. Corky and Steve helped me out at the front desk. As always, they were polite and warm. The guys worked on my car quickly enough that it was done in the same day. In short, Convenience Auto is the only place Ill ever take my car. Everyone is professional, and I trust that theyll always give me a fair deal. On top of that everyone, is nice and the shop is clean and comfortable.Thanks so much guys!

These guys are the best. I love how joe and roger are so upbeat

Wow these people could not be any nicer! The service is excellent and the pricing is fair. I was taking my Subaru to the dealer and paying and arm and a leg and the service wasnt close to these guys. They did a great job. They have a new customer for life.

Great people! Fair prices. Always a great car repair experience!

If youre looking for an auto repair shop that truly cares about its customers and takes the time to explain what repairs need to be done and not just assume you know, than Convenience Auto is for you. I know Lou and his team will take very good care of you! Thanks for all you do!

I have taken all my cars here. They are always honest and fair. They have helped me out so much. They get the work done quickly.I will always take my car there and i highly recommend them.

Great Service! I brought my Volkswagen to Convenience Auto for a timing belt issue and they couldnt have been more helpful. It was going to be a major repair and Steve helped breakdown exactly what needed to be done and was very patient with all of my questions. Steve was very knowledgeable and gave incredible customer service. I will definitely bring my car to them in the future!

My husband and I usually get our cars repaired at the dealership, but decided to try and save a little money so we went to Convenience Auto. When he came home with a bill of $1500 I was really surprised. Just to make sure we had accomplished what we had set out to do I called for a quote from the dealership for the same work. Their quote was $1100.

Thanks for quick turnaround. 20-yr-old Honda Civic happy again. Great staff. The ride to work is a great perk. Thanks

These guys were flexible and super nice! They diagnosed my problem and gave me a courteous heads up about some other things on the horizon. I appreciated that they took the time to explain what part they replaced and what it did on my car. Ill return for future car needs with no apprehension.

You wont find a nicer and more experienced crew in the area. The people here define great customer service. I highly recommend them to my friends and family.Thanks everyone!

I dont usually review, but my experience here was fantastic. After less than stellar service at the Honda dealership, I decided to give this place a try. The customer service was great & the pricing (I had to get a new alternator in my 2005 Accord) was fair. I loved that they didnt try to take advantage of me or discount my description of the problem, due to the fact that Im a woman (I recently had this issue at the Chrysler dealership here in AA). They were also super flexible/accommodating to my schedule (Im a poor & busy grad student at UMich). All in all, I highly recommend this place & will go back for ANY issues with my cars.

I came in to get my check engine light checked out, and when they called me later that day, they told me my car needed $3,000 in repairs. I bought my car for less than this amount. They also made it sound like my car would fall apart if I didnt pay for their exorbitant repairs within a month. I went to a mechanic in Detroit who only billed me $300 for a very minor repair that had nothing to do with what Convenience Auto told me about. Beware if youre a college student: this place will try to swindle you out of your money. The $3,000 car repair bill would have set me back significantly, and it was disappointing to feel like Convenience Auto was trying to take advantage of me. Wish I could give them 0 stars.

As a follow up to the below review: The owner called me directly - I appreciate that they watch their reviews that closely - and offered to take a look at the related needed repair without fee, as is normally their policy. Clearly some gap in communication occurred the first time around, and the owners response is more in line with the high level of customer service others have experienced here.Original review: Sorry to say that despite all the positive reviews, people should know that this place does commit the classic car repair shop crime of denying possible responsibility for a new problem that arose during a car repair for a different problem. I went in for suspension repair, and they also discovered the need for engine belt replacement - all this was done and paid for. Upon picking up the car, however, I noticed an electrical problem previously not present. I called them as soon as I was able to report the problem, and the guy on the phone appropriately asked, when would you like to bring it back in? We scheduled an appointment. When I arrived they had no record of my appointment, and wanted to charge me the $110 diagnostic fee for a new repair. They denied ANY connection to the repair work just done, refused to engage in any conversation about how they might be related, AND even questioned that it really was a problem (from the moment I pulled out of the lot I could no longer toggle off the recirc on the heater - this WAS a problem - caused my windows to steam up - did NOT exist before, and was likely a simple electrical issue related to disconnecting the battery that they had done and could reset). Customer service and professionalism means you are willing to see what is going on and make amends, not making inappropriate charges and refusing to engage in understanding the situation with your customer.

Convenience Auto was my choice when I got my Ford Focus in August, since which I have been there at least three times for maintenance. I trusted their service and professionalism. Now I would say I should have not sent my car there.1. I did my pre-purchase check for my car and got a nearly clean maintenance check report. It only shows there are small issues, and recommended a tire alignment.2. Last week, I did the tire alignment as they suggested, costed $100.3. Right after the alignment, when I drove my car home, I found my tire pressure sensor light was on, indicating its failure. I called Convenience Auto - they insisted that the tire alignment had nothing to do with the sensor failure, which I seriously doubt, especially concerning the timing, but they offered me a free check on this. So I went to Convenience Auto again. They did a quick check and asked me to change the tire pressure sensor, charging another $160.(1) I seriously doubt that the sensor failure resulted from the tire alignment, but they insisted they are irrelevant at all. Yet they didn’t provide a plausible basis for the irrelevance.(2) If not related, why the pressure sensor issue was not flaged in the maintenance check report issued just two weeks ago?(3) In the end, I replaced the tire pressure sensor at Costco for $50 - I will leave it to you guys to compare the fee quote.I feel I’m a fool to believe these issues are not related at all given they just happen one by one within such a short time.

Ive had my Outback and my Impreza serviced at Convenience for five years, and Ive found them to be ethical, not suggesting unneeded repairs, fair-priced, and efficient. I think this place outscores dealership service for price, quality, courteousness of the staff, and work being completed when promised. They are also very honest about what work I need to get done right away and what I can hold off on. A few times when it turned out to be a super minor fix, they didnt even charge me!No nonsense and no scams, just a great experience. Would definitely recommend.

Hands down the only place I go for any auto repair. Great service and very accommodating. Their shuttle service is amazing and their staff is genuine and warm. Thank you, Convenience Auto.

Convenience Auto is a great, locally owned and operated auto shop. The people here are honest and trustworthy. Ive been here several times in the past and always had a good experience. They dont just charge you for unnecessary repairs and look out for the customers best interest. In my most recent trip to the shop, Corky, especially, went above and beyond to help me with the wheel problems on my car, even though that meant going to my past repairman and seeking a warranty claim instead of giving Convenience Auto new business.I would definitely recommend Convenience Auto as your local mechanic.

Love this place. I used to get my car maintained at Firestone but here is waaaayyy better. They found the problem with my strut mount that Firestone failed to identify for two years. Also huge thumbs up for the free shuttle service and 10% discount for students studying at U of M.

Thanks for years of excellent service! Repairs are always done properly and have kept my 2006 Outback on the road--166,000 miles--with no hiccups! Corky, Steve, John and the other great technicians there are always patient with any questions I might have and are always ready to accommodate any urgent requests for service. I cannot imagine having my car serviced anywhere other than Convenience. I feel confident that my car has received the best service possible and the rates are reasonable and fair. I highly recommend Convenience!

Hi my name is Shelby and I drive a 2007 Prius. I have gone to Convenience Auto multiple times. Every time I go its the best experience I have yet had. Once my Prius is fixed with out any issues there is no having to go back and getting the same problem fixed again. The employees at Convenience Auto are great too. They diagnose the car right the first time, and they are also very respectful to their customers.

The folks at Convenience Auto are the best, hands down. The vehicle that I previously owned was literally on its last legs, and my mechanic, John, helped me keep it running until I could afford to purchase a new car. Every time something new went wrong (and for a few months towards the end, there were a lot!) John gave an honest assessment of what repairs were necessary to keep my car going (and still safe to drive) and what I could forgo. He actually discouraged me from proceeding with one particularly expensive repair and said that I should save the money for my down payment! Who turns down a $600 job? Someone who truly cares about what is best for their customers. For this reason I recommend Convenience Auto to all my friends and colleagues.

Very professional, knowledgeable, and trustworthy. I would highly recommend them and plan on returning there in the future if I have any other car issues. Well worth it!

I have had a lot of problems with my van. I took it to a place a few miles from me and they kept telling me there was nothing wrong with it. Thankfully I took it out to the guys at Convenience Auto and they fixed the clunking noise I kept hearing and thanks to their thorough inspection discovered and fixed a coolant problem before it cause damage. I cant say enough good things about everyone at Convenience Auto! I will definitely go back for all my vehicle needs. Thank you!

Fantastic customer service. My car got stranded close to Convenience Auto Service, and all I had to do was walk into the shop to- get the car towed in for a repair- get a ride to work- get an estimate for the work- get a thorough check-up and be alerted to additional problems that should/needed to be fixed- have a detailed explanation of what needed to be fixed and why, broken down into laymans terms but without the condescending attitude women sometimes get in those situation- get the car repaired the same dayWhen my car broke down, I thought it was going to be having a bad day but instead it was one pleasant surprise after the next. I will definitely be back for any future checkups and repairs.

Great service. They take time to explain the work to be done and provide a fair price.

Convenience auto has fair pricing and honest service. They did not attempt to sell me services that I did not need.

I used Convenience Auto to check out a car I was looking to buy used and they saved me from a lemon. Ive gone back for service (on a different car) and theyve been great

Love how everybody cared about the customer and how professional everyone was.

The staff here is super friendly and knowledgeable and the prices for repairs are reasonably priced

Second time to this shop. Great service and quality work. Highly recommended for auto maintenance!

Update: They actually seem pretty shady. See detailed updates below.The front desk operation is friendly. They give an impression of being experienced and competent. They are said to be Subaru specialists, and there were many Subarus in the lot.I dont have experience with any major repair. I can say that their diagnostic procedures are somewhat formulaic, and as a result can be pricey.I wanted a sort of general checkup for my older Outback, and brought a written list of questions and concerns that I thought a mechanic could go over. But they dont work that way.They have a standard service package they call Courtesy Inspection-Complimentary (which costs $55) so I signed up for that. It turned out to consist primarily of checking that my turn signals work, telling me I need new windshield wipers for $35, etc. Probably worthwhile, but it didnt really address my main concerns.I knew that I had a P0420 error code, and that my catalytic converter was probably bad, so I wrote in my notes that if they had the car up on a lift maybe they could look at the catalytic converter and see if there were any obvious signs of damage.They did that. But--that is not included in the Courtesy Inspection package. It triggered the Diagnose Check Engine Light package, which is another $110.So I paid $165 for more or less what I could get free from Midas and an oil change place.Update 4/10/17:When I wrote this review I assumed there was just some misunderstanding, and they did the “Check engine light diagnosis” in good faith. But now Ive looked at the work order again, and I see that “Check engine light” was written there and then crossed out—which confirms what I thought I remembered, that they told me the charge was $110, up front, and I said in that case I dont want that. So they took that off—but then later they added the charge back on. Why? This looks a lot like they concluded I wasnt a likely or desirable long-term customer (asks questions, reluctant to spend) so they figured, might as well rip him off for $110 while we have the chance.And, Im increasingly dubious about their diagnosis. The check engine light has only come back on when I refill the gas tank, which isnt really consistent with the diagnosis of catalytic converter failure. On the bill it says the diagnosis is based on “visual inspection” but they werent able to tell me what they saw. When I asked they changed the story and said it was really based on “monitoring.” I never really grasped what that meant, except that it was something much better than just checking the code. Probably they hooked a voltmeter or diagnostic tool to the oxygen sensors. Maybe that is all you need for a definitive diagnosis. I dont think they did any emissions test, and they didnt swap out the rear oxygen sensor (which is the one thing that would have been of some use to me.)Quite likely I do in fact have a bad cat...but their approach seems very typical of the lazy mechanic: Check the code; replace an expensive component; repeat until problem goes away and/or maximum possible funds have been extracted from customer. This is common, especially with mechanics who are used to doing work for a dealer, under warranty.Another update, 4/25/17: Convenience people said I needed new tires, and a brake job. Well, Ive just been to Belle Tire, and they said, I dont need new tires...and I dont need a brake job.I feel like a chump to have paid Convenience $55 just to get a bunch of recommendations for expensive work that doesnt need to be done. I regret having them replace a belt, and wish I had asked to see the old belt. I suspect that repair also wasnt necessary. It didnt stop the noise that I was originally worried about, at any rate.Another update, 8/22/17: The owner sent me a refund of $55. Thats nice, thank you. But the $55 charge was not really a problem. What I object to is the $110 charge for a diagnosis that I specifically asked not to get. By the way, I have no record of him calling me. I sent a letter several weeks ago, but have had no reply.

Needed to switch out my license plate for a new one, but the screws were rusted on and I could not do it. Convenience Auto removed the old plate (including drilling to remove the screw that had broken off inside the car) and put the new one on, all at no charge. The guys in there were fantastic and I highly recommend Convenience Auto.

Moving to Ann Arbor has meant finding all of those good guys and reliable spots to get things done. Lou at Convenience is one of those guys! My Toyota Corolla had slowly developed an engine vibration over a few months, and when I took it to the local Toyota dealer on Jackson Road, they charged me $100 to tell me that it needed over $1,000 worth of work. Lou diagnosed the problem (a failed motor mount) in minutes and estimated the repair for much less than the dealer. The work and and charges were as promised, and he even adjusted the drivers door latch (which made the door hard to close, but I hadnt bothered to mention to him), for no extra charge. Convenience will be my regular maintenance shop now!

I first met Corky more than a decade ago when I bought into the Volvo culture. Now that hes at Convenience Auto Service, I am too. The staff there and facilities are top notch. You really dont need to take your vehicle anywhere else.

Corky, Steve and Doug were incredibly friendly and genuinely kind people. A review I read before going stated that the staff defines grrat customer service which was exactly accurate. They offer a complimentary shuttle anywhere in the Ann Arbor Area and went above and beyond by taking pictures to help me fully understand the repairs needed. Thank you for treating me and my car with amazing care!

I was told that this is the shop to use if youre a woman and dont know anything about cars. Im always nervous that they will overcharge me and fix things that dont need any work. This shop has made me feel very confident. They have fixed small things for free, the prices are always reasonable, and they do a good job of explaining to me what they fixed.

Called them on Monday morning, and I was hoping to get the job done by Tuesday evening. When I called they said they were booked until Wednesday afternoon. I thanked them and then called Steve Steeb who was also booked for the next few days. Shortly after Convenience Auto called back to say they could squeeze me in on Monday.Brought the car in around 10am, it was ready by 2:00pm. The person at the front desk was cordial and patient.I stopped by the next day after having already picked the car up to ask about time periods for replacing brake pads. I told them about our summer road trip plans, he said not to worry. Asking further about when to replace, he said it depends a lot on driving style / terrain, etc., and noted that there should be a rather uncomfortable noise generated when the brake pads are getting low.Some service places will give you a document that reflects various points of inspection, ie: what the current brake pad thickness is. I did not ask if something like this was available, which I regret not asking about!All in all, I felt comfortable and satisfied with the experience. They seemed happy to take the time to answer my questions even while the parking lot and service bays were full.

Roger was great! He helped me with everything that I needed for my truck!

Great Staff! Recommend to all

I have been a customer of Convenience Auto for many years. They have always only done the necessary work, done it well at a fair price, stood behind their work and been very responsive and helpful.Barry Lonik

I have known Corky, who is one of the service managers at Convenience Auto , for over 15 years. I followed him to Convenience Auto after he started working there. While I am a relatively new customer to Convenience Auto, my experiences have been excellent. A great value for the money. The service I have received from Corky over the years has led me to trust his advice. Coupled with the good advice from the mechanics at Convenience, I will remain a loyal customer for years to come.

Ive been taking my car to the Liberty location for years with great satisfaction. Today I needed a new headlight and since I was driving by, I thought Id give the new location on Jewett a try. The people there were equally friendly and efficient - they found and ordered a headlight for me and had it installed in less than a half hour, and only charged for the light, not the labor! They even replaced a taillight at no charge. They seem to know their customers by name -- overall a great experience, equal to those super guys at Liberty who keep my 1997 Accord rolling along.I recommend giving the folks at Convenience South on Jewett a try.

Good experience. Second time at convenience auto, but first time at this location. They fit me in on a busy day when 3 other area shops couldnt (could be good or bad!) and completed the work very quickly. Well trusted for subaru work, and there were 3 other subaru in the parking lot when I arrived. Also had them recommended by the most trusted Subaru dealership in the area, Hodges Subaru. I think they are at the high end price wise, but they do provide good service. Def worth giving them a call for a quote!

The BEST service around! I drive over 40 miles to make sure my car remains in tip top shape, and each and every employee has been amazing to work with.

The service here is excellent! Every time Ive brought in my 2002 subaru impreza outback sport, they have done a fantastic job and offered top notch customer service! Will do business exclusively with Convenience Auto on Liberty St.

We have really liked the people, service and work they have done. Our car is doing great!

On February 2nd I went in with my 2010 Flex and found them to be extremely honest and efficiently. This was my first visit and I will definitely be back to get more work done.

I had my brakes replaced, the service was quick and the people were very friendly. They offered advise on car maintenance and the quote I received for the work was very accurate. I would recommend them to anyone.Dan

Found me a replacement transmission for my car after the old one kicked the bucket. Really nice people here.

When I visit my friends in Ann Arbor I always recommend Convenience Auto Service for any car troubles they have. Thank you Convenience Auto for having amazing customer service!