Very disappointed in this car wash. Visited Goo Goo in other parts of Ga and was very pleased. The one in Americus is poorly maintained. Brushes are wobbly and bang up against the car violently. Car does not come out fully clean.
My Tundra was extremely dirty from the previous nights drive through rain and then lots of bugs. Although there were 5 cars ahead of me, the line moved quickly and my truck was throughly pre-washed before being run through the wash. Upon exiting the wash and driving to the free vacuum I was impressed of how clean my truck was! A quick wipe down with the (provided) soft paper cloths got the few drops of water off and I was able to vacuum as long as I wanted. Very satisfied and highly recommend!
Cleans your car like its new love the free vacuuming
I had such a great experience with their drive thru service. I drove in from NC and hit an armadillo in the middle of the night. To say the least, I needed a cleaning asap. James specifically handled down there offers and specials in a friendly and courtesy way, so much so I thought he was the manager. The other employees were just as considerate with directions for me as a first timer. Americus has real jewel in town, I would subscribe to their monthly special if I was local. Thanks again James!
Excellent customer service. Best car wash money can buy. Kyle Reeves the manager personally detailed my F-150 platinum for me & thanked me for my business. You know it’s a good business when even the manager does hands on work. Highly recommended if you need an affordable car wash.
My wife went in to get her car washed on 06/10 at 6:50. The attendant, a young man in a tye died t shirt was not very welcoming. Four times while waiting in line my wife heard him huff and complain about “these folks slipping in here at the last minute really peeve me” of course there was the “I’m not talking about you ma’am” this was multiple times. We are always sure to respect closing times. I won’t go in a visit the last 30 mins to and hour even if it means I have to make another trip. I respect folks are wanting to get home. This was 6:50 and the sign out front said the business is open until 8.Tried calling customer care the next day to let them know without doing it here. Waited on hold for 10-15 mins twice (once around 11 and again around 3pm) and never spoke to anyone.$8 is cheap for a car wash. Really didn’t have high expectations but was surprised that it did a pretty good job for a mechanical wash.
As we pulled up to.pay for our car wash with our debit card, a young man comes out of the building shouting No NoNo you cant use your debit card you must pay cash , the man was VERY rude ! My husband and I wanted to pull off but we couldnt others had lined up behind us. The new assistant manager came.over and explained that the internet was down and our card wouldnt work ! If it wasnt for this young man to come over and explain why we couldnt used the machine we would have found a way to leave !!!!! Weill we go back? Definitely not! I dont deal with rude stupid people!!!
Keats a great experience. Everyone is friendly and they do a good job in the orewash.
Ive gone a few times and my SUV never comes out clean . I think they need to up date their stuff.
Friendly staff, ready with your air freshener cleaning rag, everything stocked at the vacuums spray cleaner etc. Overall great experience!!
Very very good car wash one of the best in this town good service very fast and nice
Goo Goo Express do not clean my truck or cars good. I try to go other places before I go to Goo Goo
Great friendly professional service!
The cost is going too high for the prep service they are giving any more
They never clean the front grill good
Well, it was bound to happen, no more of the staff pre scrubbing your car at the prewash. They will only do that now for 15 dollar and 21 dollar wash. Really dissapointing. On the up side, the establishment seems to have much better staff and is cleaner than visits past.
It was very good they do good work i will be going back!!
I am extremely frustrated, I was passing through and wanted to get the bugs off my truck. I was told it was cheaper to pay for the month then to pay for one visit. I do not live anywhere near a goo-goo and I requested they remove my card and close my account last month. They charged me again!!!! The way they are doing business is very shady !!!!!!!! DO NOT give them your credit card info
Love very much it is so funny to me like it very much
Staff was very professional and helpful.
I buy the monthly car wash from them and it saves me a lot of money 🤑
I was paying for the 39.99 Unlimited car washes for a month . I told them I didn’t want to do the 39 month Unlimited car washes because I wasn’t using it enough . They said they would take car of it and not charge my debit card again well the next month the did take it out so I went back up there they said I see where it got taking off I don’t know what happen and I would receive a check in the mail . NEVER CAME . And to top that off they Charged AGAIN the next month. Went back up there same thing check in the mail. I paid for Two months and didn’t get the first car wash or my money back. Don’t do it
The service was great. After I left, I noticed that 1 side did not seem to be cleaned. I went back and they prewashed and detailed it. EXCELLENT CUSTOMER SERVICE!💥💥💯💥💥
I paid $7.00 for a half washed vehicle. Who do I blame... faulty equipment, attendants, Or myself. Should , Do I wash my car before I take it to car wash? I wish there was a way to give Goo Goo Express half of a star since I got a half of my vehicle washed! I guess that is way Express is on the end.. Quick pay and fast lousy services
When they clean your car with brushes, they do not do a good job.
System ripped my rear wiper off.
Quite disappointed, the outside crew before you go into wash, did not remove and scrub bug debris off nor the dirt and grimes in ceases of my vehicles body
Fast and easy
The machine its self does a great job where it touches I drive a bigger truck and it dont quite get the center of the truck. Leaves a 3 to 4 inch dirt strip right up the center. Employees are top of the line.
You get what you pay for, got the premium, it wasnt, went home and did it myself! Should have done that in the first place and saved the 21.00.
Good job but process keep going up
The only carwash service in town. so good or bad theres no other option. overall great service
Always spotless
If you see a lot of dirt, wash/spray it off, before you send cars into the auto wash. Common sense people....
Usually quick. Free vacuuming after the wash and they all come with an air freshener. Cant go wrong
NOT GOOD!!!! ONE OF MY MATS ARE MISSING AND CAR STILL NAST ON OUT SIDE!!!!!!!!!!
Dont allow them to use the brush on your vehicle. They will ding it up. I regretfully came here in a rush, I usually use Jasons place but when stopping here i chose the wash I would like and the young man gets his brush with the hard side down ( I guess not paying attention) slams it on the windshield and roof of my vehicle. I then ask for that young mans name 3 times and all three times I got told I dont know. I then stated I will not allow you to damage my vehicle and then refuse to give me a name. I ask for the managers name and again was refused any assistance. Then I was told all you had to do was say dont damage my car. I mean maybe I took for granted that this should be an understanding bf entering any facility. Then while trying to speak to yet another employee, this same young man is cussing and telling me how I got one more time to tell him I am not speaking to you. And he is going to lay hands on me. So needless to say the worst place I have ever encountered for a simple wash
Pretty good. The crew are very nice
A good place for a quick car wash, or full service.
Nice car wash have what you need for as getting your car clean from top to bottom it place to stop by if you want clean car not expense just right for your money enjoy yourself come on out when finish washing your car pull on around put finish touch on for yourself great place
I always get full,service and id recommend this service to everyone. The detailers are good at what they do! =)
Service was crazy and my car was still dirty.$35 was a waste of money. Wont go back!
My car was SO dirty and it came out BEAUTIFUL!
Staff were friendly
Very rude assistant manager! Would not honor sign saying 19.95 for first month of service! For monthlywash services. Cut car wash off in the middle of wash. Very unprofessional!
Their smell good dont last long enough lol
A fantastic place to wash your car
I got the full service wash. They cleaned the inside and actually cleaned the trunk area of my SUV. Very thorough...I definitely got my moneys worth!
Quick and easy. Car was green within a day lol
An okay place to get a car wash. Good full service
Friendly and good service
Staff was friendly but wash wasnt great. Streaked bad. Didnt noticed until got home, but believe they would have run vehicle back thru if I had alerted them at the time.
Very short was compared to other GooGoo carwashes in the area. Soap isnt completely rinsed. Not worth the money!
They do a fabulous job .... you cant go wrong
Love this car wash. They have endless vacuum time stay there all you want no cut off time.
Always get my car washed here. Free vacuum!
Quick wash in rainy weather
Good to wash my car.
The machines in this car wash, the drive thru part, work very well on the exterior of the vehicle. I think the price is fair compared to the other car washes in the area.
Good cleaning inside and out. quick and reasonable priced.
Great service , fast but attentive staff that are friendly and neat.
My car came off the belt and scared the living daylights out of me. I had to wave down help. They also dont have floor mat cleaners like other GooGoo locations. I also had to switch vacuums because of lack of suction. Maybe other people like it, but because of my rough experience I wont be back to this location.
Friendly service. Convenient at a nice price
They do a good job
They do a really good job and are very courtious
Great place to clean your car😍
Friendly and quick. Free vacuum
Great customer service
Car still pretty dirty after going thru car wash
I was at the paint store
Friendly attendants did the payment at the machine for me. No free vacuum or mat cleaner.
The service is worth the money, but the guy who was in charge while I was there at least was exceptionally short and rude ona repeated basis.
Staff member was great, but car wash was horrible. I will never go back.
They do a great job!
No complaints.
Great for a quick car wash!
OK place your car dont get the beat wash need friendly workers.
Great wash and free vacuums.
Fast and cheap and great service
Quick and friendly staff
They do a good job
Good price and cleaned well
Good job...
Was there for 1 1/2 hours!!!! Ridiculous!!!Will not be back!!!
Decent job
Fast and clean
Great Service
Awesome 👍
Quick Service
Nice carwash
Great place
Quick Service
Very good
Very convenient
Car still was not clean
Great work
Quick and easy