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Lone Peak - American Fork
380 E 620 S St, American Fork, UT 84003, United States
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Ma
Review №1

They had exactly what we were looking for and were very helpful in considering if our vehicle was up to the task of towing it. The experience and service while purchasing our trailer was excellent. 10/10 would recommend.

Ch
Review №2

These guys are the best. We have worked with them for years with multiple trailer purchases. They have always been the best price around. Customer service is exceptional, Chad and Randy are so great to work with. We will definitely keep buying our trailers from them.

He
Review №3

First things first, Randy and Caleb are a top notch team. Randy set me up with a 6x12 utility trailer quote via phone call/email and the out-the-door price was exactly as quoted. Caleb hooked it all up for me and gave me a very educated run down of my new trailer. I mean that in good way. Caleb went over everything down to the best way to care for the trailer deck-boards. Thanks Lone Peak trailers! One of the better sales experiences I have had in a while.

Am
Review №4

Randy was amazing to work with! He gave us straightforward pricing and details before we came in which made the whole process quick and easy! Caleb was super helpful in helping us hook up and pointing out all the features of our trailer. I would highly recommend purchasing here.

Jo
Review №5

Very helpful staff. Trailer and accessories were just what we were looking for at a reasonable price. Love the BigTex trailer!

Co
Review №6

Randy and his team took great care of me! Had the best price locally and a huge inventory. I called ahead with what I needed and the process was streamlined. I was in and out in less than 15 minutes! I love how they hook you up to the trailer and give you a rundown on everything. They check lights and all the other essentials before you even leave the lot. You can tell they care about quality. Such a great place. Definitely changing where I buy trailers!

Da
Review №7

Mike was very helpful and the guys got my new trailer all set up and hitched to the truck.Great place, great people, great service.

De
Review №8

These guys are top notch! We were on the way the Girls Camp and our trailer brakes were not working. Two other places wouldnt even try to help us. When we arrived here Jonathan was kind and helped us immediately. Seriously the best customer service ever! TOTAL 5 STARS!!

Je
Review №9

Randy @lonepeaktrailers was great to work with. We had a certain list info wants and nailed everyone with this everlite trailer. Best trailer I’ve owned. Pulls like a dream. Thanks Randy! We will be back next time we are in need.

St
Review №10

Six months ago, we stopped by Loan Peak Trailers to find the best trailer for our needs. Randy spent a lot of time showing us the different kinds of trailers, explaining the pros and cons of each and answered all of our questions. Randy was very professional and friendly.We decided on a 14 trailer that was on back order (approx 6 mos. wait) Randy stayed in touch with us. I was finally able to pick up the trailer today. We love it! Thank you Randy!!

Ja
Review №11

Huge shout out to Mike, Eddy, Kayla, and J.T. for the excellent service at Lone Peak - American Fork. The process to acquire my Big Tex was simple and professional. Thank you for being straight up and genuine. Id recommend anybody looking for a Big Tex trailer to go through them!

Mi
Review №12

I recently purchased a 7x12 enclosed tandem axle trailer from Lone Peak Trailers.Randy was extremely helpful and was very patient as I worked through an issue with my bank. I could not have asked for, or expected, any better service!Caleb was likewise extremely helpful and great to work with when hooking up the trailer.Very satisfied with the experience of buying this trailer from Lone Peak Trailers.Only complaint I have is with Pace and an issue with the man door on the trailer. When I mentioned the issue to Lone Peak they immediately offered to fix it if I brought the trailer in.It was simply more convenient and expedient to fix it myself than drag the trailer back to American Fork. After a bit of filing on the strike side of the door frame the door closes nicely and the dead bolt will engage as expected.My issue with Pace is that there is no way whomever assembled the door and installed the latch and strike could not have noticed it did not close properly at all no matter how hard it was slammed or pushed on!To allow a trailer with such a silly and obvious problem to leave the assembly facility is pathetic and there can only one of two possible reasons -1 - Pace management is unwilling to allow assembly workers to take time to fix issues they clearly must have been aware of because they have a quota to meet.Or -2 - The assembly workers have absolutely no sense of pride in their workmanship and/or there is no QA process at PaceI give Lone Star Trailer, Randy and Caleb 5 stars.Pace assembly/quality control needs some rework.Fred

Mo
Review №13

We were helped right away when we arrived. Randy went out of his way to assisting us with financing and I will definitely recommend Lone Peak to anyone looking for a trailer.

Sh
Review №14

Thank you Randy and JT! We had a great experience buying our Big Tex 60pi utility trailer at Lone Peak Trailers. They were even able to accommodate a last minute request for an electric tongue jack, and have it installed same day. We live in Cheyenne, Wy, but because of trailer shortages had to come all the way here to pick one up. We were so happy with Randy and JT (compared to other trailer buying experiences closer to home) that when we need another trailer, we will buy from here again!

Sl
Review №15

Trailer purchase was mostly straightforward, they do not accept personal checks, even when your address is tied to your license plate registration. I would have expected more conversation on what options they offered for the trailer, they just wanted to get me out the door at the end of the day.

Ja
Review №16

I showed up to pick up a rental trailer and found out that their computer system was down and was told I’d have to wait for it to come back on line. Might be 30 minutes or several hours they said. Bad timing as I was headed out of town to a wedding and couldn’t wait long at all. They got things running quickly and Randy gave me a nice discount for my trouble. He also allowed me to drop the trailer off a day early which was a huge help! They went above and beyond to help me out. I won’t hesitate to use them in the future!

Ma
Review №17

Been looking all over for a trailer and with today’s situation they are hard to come by.Made a phone call to Lone Peak and spoke with Randy. He had what I was looking for and was able to hold it for a few days until I was able to get into town to purchase it. Awesome trailer and a great experience. I will buy from them again.

BR
Review №18

I found exactly what I was looking for. I purchased lights for my trailer & went out to install them & a gentleman approached me & asked to assist me. I found out I had troubles with the wiring harness, but TJ got things all taken care of. When I tried to pay, he denied me. So kind & was a great reminder that there is kindness in the world & there are happy people & companies that give service with a smile. He had no idea how my day had gone, he just wanted to assist. I will be back!!! Thank you!

Do
Review №19

This place has the best and widest selection of utility/landscape trailers. Randy and Caleb were super helpful, top notch. They got us outfitted, trained and ensured everything was ready to go for the road. We appreciated their kind service!

Mi
Review №20

Randy followed up and followed through on what he had promised. The service and experience was very good and very efficient.

La
Review №21

Caleb the lot tech helped us get everything situated with our trailer and was super helpful with tips and tricks on the road. Randy, was our salesman and was quick and easygoing. Thanks guys for all your help and efficiency!

Br
Review №22

These guys are the bomb! Just purchased my second trailer from Lone Peak and have nothing but good things to say about them. They aren’t pushy, they’ll help ya get what you need and get you in and out FAST. Have loved our experience working with Lone Peak. Recommend, 100%.

Pa
Review №23

Randy was great to work with. It was super easy purchase and the guys out in the shop who walked me around the trailer and assured that it was in perfect working order before I left, I appreciate very much.

Co
Review №24

JT was a huge help in getting my trailer up and going. He noticed I was having a hard time doing a little fix by myself and he stepped in and got it done incredibly fast.Update: JT and Kayla were a huge help. Had a trailer Jack that needed fixing and they got me right in and taken care of. Great team and will always come back.

Ni
Review №25

Great experience buying utility trailer. They were really fast and thorough getting my correct hitch set up too. Tested all components with me to make sure connections were working.

Su
Review №26

I brought my Dumper in for service. I had a long list of what I wanted fixed. Jonathan and Austin checked off every item on the list. and also found that my brakes and bearings were worn out. The service was good. Nicki came out to the yard and carefully wrote up everything we needed. Communication was good. Jonathan and Austin were very pleasant to work with and are smart fast workers. The price was good to o. Getting repairs done in the slow season is the way to go. Thank you Lone Peak!

Da
Review №27

I was in the midst of moving and tired of multiple trips using just our truck bed. We went over to Lone Peak hoping to find a good trailer to help us with larger items. A sweet young gal named Makayla took great care of us. We had a trailer hooked up within 30 min and the process was painless. It made our move 10x faster and easier. Thanks Lone Peak and Makayla for fast and easy trailer rental. We highly recommend and will use again!

Ja
Review №28

Great experience. They had the currently difficult to find trailer I needed. Randy made the deal easy in and out in 30 minutes

Sc
Review №29

Randy did a great job helping us with everything from start to finish. New loyal customer!

Ca
Review №30

I recently purchased a new trailer from Randy add American Fork trailer sales. Randy made the process incredibly simple, and I was able to complete the entire transaction over the phone and with little effort. I appreciated Randy’s communication and ability to keep the process simple and quick. Thank you American Fork trailers.

Ch
Review №31

I just bought a 7x16 pace from randy. Great place very friendly. Super helpful. Would buy there again ty

Da
Review №32

Worked with Randy on getting a new flatbed installed, lone peak is awesome got everything set up to have the flatbed installed less than a week later and it turned out absolutely amazing! These guys are the best worked with them before and will continue to work with them in the future!

Tr
Review №33

Mike was awesome and incredibly helpful. Stellar crew helping me get out the door with a quality enclosed trailer. I highly recommend buying your next trailer at Lone Peak. Thank you Mike!

lu
Review №34

These guys are the BEST! Randy was sensational and hooked me up with by far is the best trailer that I have owned.

Ti
Review №35

Everyone I dealt with was extremely helpful and professional. I had a specialty situation and Chad and Mindy went above and beyond to make sure my experience was amazing! Would highly recommend.

Re
Review №36

Randy was great!! Waited for us as we were running late and had all the paperwork and everything ready for us! Thank you Randy!!!

Ni
Review №37

Randy and Caleb were amazing! I was in and out with a new trailer in less than 45 minutes!Randy got the paperwork done in a jiffy and Caleb got me all hooked up and made sure everything worked ! Would definitely use again !

Do
Review №38

Salesman was great to work with he was very polite and knowledgeable. After I chose my trailer they waisted no time prepping and getting it ready, they were great to work with. Definitely recommend

An
Review №39

Had a GREAT experience with Lone Peak Trailers - regardless of what bad reviews are posted about this place. Randy Mickiewicz was super easy to work with, he was very friendly and cared. I wouldnt be deterred by the bad reviews you see posted -- those are dated detractors. Everyone was friendly and they had exactly what I needed. Id highly recommend this place.

Cl
Review №40

I dealt with Randy in Sales. Highly Recommend you go see him, if you are in the Market for a new Trailer. He gets how to do business, and treats you like a person, not a number. Actually was super refreshing to be treated with respect and was able to answer all of my question. Hes knowledgable, and cared about what I was using the trailer for, and what was going to make most sense for my business. This is my 2nd Trailer with Lone Peak in AF, and have been very pleased.

ma
Review №41

Great and friendly service, Randy was fantastic and made my purchase experience a breeze. I highly recommend this place.

Ka
Review №42

We worked with JT and Niki! They were both great to work with! They gave us a great deal and had everything we needed done within a day! And JT we feel went above and beyond with doing more for us than we asked!

Sc
Review №43

I recently bought a new enclosed trailer from Lone Peak and it was a very easy and hassle free experience. Thanks to Randy and crew for a very easy and stress free experience.

Br
Review №44

Purchased a 7X12 Pro utility trailer from Lone Peak. Great service with no pressure to buy, just how I like it. Worked with Randy, very helpful. Great experience.

Br
Review №45

I bought a trailer from Mike. He was helpful & had it staged & ready to go for me. I got a Pace OUTBACK. Quality was decent. Price was decent as well. They let me load my street bike before buying it.

Da
Review №46

Kayla was awesome and was super helpful. She helped me get some gaskets for my trailer and the whole process was very easy. Thanks!

Mi
Review №47

Paid $800 more than the quote from last year. I get that things have gone up given the pandemic inflation but pretty poor customer service and wouldnt even throw in a lock. Told that I didnt need to register the trailer, then received a mailed form that said it did need to be registered. Go somewhere else if you can.

Sc
Review №48

I really appreciate working with randy at lone peek trailers he was very quick to answer my questions and call me back with answers. Im excited for my flat bed!

br
Review №49

Randy, JT, and Cal did a wonderful job, they really went the extra mile to make sure that we got the best trailer for our needs and took great care of us! highly recommend them!!!

ja
Review №50

Got a new trailers having a few issues. Called and schedule appointment to get them fixed under warranty. I came JT and Austin taught me so much about my trailer, they fixed the problems and showed me a few more cool things, this is a great place to get a trailer if they have them, I guess they sell them as fast as they come in, sure glad I bought mine right at the start of COVID.

Bi
Review №51

Had a great experience with Randy. In and out, start to Finnish...less than 1 hour. Helpful, got exactly what we wanted!

Li
Review №52

A big thanks to Caleb for getting my husband back on the road. While snow blowing over the weekend he had ripped his wiring that had to do with trailer brakes. Caleb got him taken care of and back on the road. We appreciate Caleb. Thanks Lone Peak Trailers

Za
Review №53

We had a situation with a Trailer Jack and I was in an emergency situation and stopped in to see if they could help me out since I needed it right away. They were great and jumped right on it for me.Nickie, Kayla, JT, and Cal were great to work with and made sure I was taken care of!

Da
Review №54

Lone peak trailers were awesome to work with in and out with a new trailer in about 1/2 hour with a great dealChad was my salesman, very friendly and helpfulAnyone looking for a trailer see Chad you won’t be sorry

TE
Review №55

Worked with Nickie to get my trailer springs adjusted on my ramp door. So impressed with her competence and professionalism. Great experience!!

Th
Review №56

I bought a 16’ flatbed 6 years ago from Lone Peak and its been the best trailer ive ever had. Being a general contractor I use it 5x a week. I stopped in today around lunchtime unannounced to see about replacing the jack as I had just broke mine and these guys treated me like family! Nicki and JT were both super friendly and went above and beyond in helping me locate a jack that would not just work for my setup but was an upgrade from the original. The day got even better when JT offered to squeeze this into his already busy schedule and 90 min from the time I walked in I was back on the road. Nicki and JT are the best! I hope that if you ever need help and in a tough spot that you are lucky enough to run into these two.

Ri
Review №57

Good service, made renting easy

Su
Review №58

Thanks Randy and Eddy! Very professional and made sure my trailer was ready for pickup! This is my second trailer from Lone Peak....excellent service!

Mi
Review №59

Service was sweet. Austin and JT did service job great.

to
Review №60

This was a fast and excellent experience for me, had been looking for a trailer for some time, wanted to get the right one and did. thanks to Randy he was a grate help Tim With T.C&Sons LLC

Ri
Review №61

I spent 1 1/2 months calling on trailers, sending emails, asking for simple checks on trailers so I can purchase one.After over a month of dealing with the green and yellow alligator, and not getting a reply over cut and paste of specs. (All I wanted was length from neck to taillights)I called Lone Peak, all of the salesmen were busy. I about gave up, a couple hrs later Randy called me back. I explained to him my needs, he informed me one was in stock, actually walked out to the trailer and checked to see if it has sliding wenches and a side tool box. Took all of 20 minutes to have it checked and sent me an invoice.In about 24 hrs from start to finish I own a trailer. Mind you, I drive a truck, Randy did this with me in Tennessee and him in Utah. Never seen the trailer or met Randy.Bravo Randy!Best Regards, Rick B

Og
Review №62

My wife and I had a great experience!! The staff was awesome and after explaining a bad experience we had with another trailer dealer they helped us make sure the trailer we bought was in perfect working order. Mike was the salesman that helped and he was great. Were definitely going to be recommending Lone Peak.

Vi
Review №63

Went in to look at 6x12 trailers, Mike helped me find the perfect one with all the features that I needed! Im very happy and I highly recommend! Thanks!

Ju
Review №64

Austin and Nickie are great and helped me very much

Gl
Review №65

Eddy was very professional did a great job explaining everything all staffing was very helpful and quick

Sh
Review №66

We were gifted a used hobby trailer That needed a new wiring. My husband and I diligently followed the DIY instructions on the package and in our minds it was perfect— until we plugged it into our pickup and None of the lights worked! Disappointed in our lack of success, we did our best effort to troubleshoot the problem from home using all our resources (computers, IPhones, YouTube videos, even a number of our “trailer savvy neighbors, but to no avail. So we decided to drive it over to Lone Peak Trailers for some expert advice. When my husband drive into your AF location he was immediately met by two personable, very kind and patient young men (Austin and Spencer). They listened carefully, asked a few questions and started understanding the problems we had encountered. The next thing I knew was that they were inspecting the wiring, etc. and began to pull our some small tools. They spliced a couple wire and we were on our way! Problem solved! Before we left my husband asked what we owed the for such excellent service and their replies were ‘Not a problem, glad we could help, and Have a great day!’ If we’re ever in the market to purchase another trailer, Lone Peak Trailer will certainly get our business and we will pass this experience onto others as a fabulous example of how to really treat customers well! Thank you Austin and Spencer! 👍🤗👌

In
Review №67

Just went and got a big tex 5x8 and had a great experience

Ja
Review №68

Wrong place but great directions 🤔🗣️💁🏢👌😆

fu
Review №69

No communication WHATSOEVER from Nikki and their service department. I was told a wiring a harness would not take very long a week ago maybe a day, now they are telling 2-3 days to get it dont and thats a pretty quick turn around. Originally I asked them to inspect the wheel bearings on the Trailer, they didnt write it down in their notes a week ago when I talked to them on the phone. When I ask about it today theyre going to tack on another hour of Labor just to to inspect the freaking wheel bearings. These guys will nickle and dime you to death. Terrible customer service in the service department terrible communication. I expected better.

Jo
Review №70

All I wanted was help finding fenders, got helped with as little effort as possible. Was told they could go measure but that they simply didnt. Honestly blown away by how little the tried/cared

Ma
Review №71

What great service! I had to pick up a ramp for our trailer since our ramp was stolen.I was initially told the ramp could be ordered in and would be here next week. I was going to have to drive back from up north to pick up a ramp.Randy then can along and said and asked a few more questions and was able to get me the ramp before I left the store.I was like, “YES!” Often times people forget there are side stories to each customer which are not heard. Randy was just concerned about me having to return again the following week and accommodated my purchase that day.What he didn’t know was that, we were going to need to go get my daughter’s car and that wait time would have put us a week behind. What he didn’t know was that I was already frustrated because my GPS led me to some place in Saratoga Springs and I would have been here 30 minutes sooner. What he didn’t know was that me walking out of that store with the ramp that day determined a course of event over the next few days.So thank you, Randy and team. Of all things that went right, the trek to Lone Peak Trailers was a good choice.

Da
Review №72

I bought a wood-bed trailer here more than 25 years ago and it has been fantastic. The wood bed finally started to deteriorate so I took it in to Lone Peak to have them replace it. They quoted me $825 and said it would take 2-3 weeks. Instead, they were done the next day and charged me $650. The new bed looks great! I think this is one of the top ten best customer experiences I have ever had (and Ive been around awhile)!

Je
Review №73

The trailer we bought from them is 5 star but the attention to the transaction by the staff at this dealer is 1 star. Through a series of clerical errors on their part (nothing at all related to COVID delays), the registration and plates for our trailer has taken over two months to get processed. And theyd still be unprocessed if I hadnt called a few days after our temporary tag expired a few weeks ago to see where they were so they could find their second mistake. Heres the kicker - after all these mistakes *on their part*, I didnt get even an inkling of an apology. The person responsible for registrations even threw her manager under the bus today on the latest mistake after throwing the sales rep under the bus on the first mistake. Now were heading out of town with the trailer for two weeks and yet again with no plates, and no time to stop by to pick them up. Reading other reviews, this organization needs a serious overhaul when it comes to customer service and attention to detail. I wont recommend this business to anyone, particularly when there are so many other trailer dealers along the Wasatch Front.

Br
Review №74

Mike helped me get a trailer. Wasnt pushy, was knowledgeable and friendly. I was in and out in under an hour.

Ti
Review №75

Bought a Big Tex utility trailer from Lone Peak a couple of weeks ago and had a great experience. Mike was great at answering all my questions and was in constant communication with me regarding the status of my trailer order as the one I decided on wasnt in stock. They gave me a realistic date of when the trailer would be available and were quick to get me set up and on my way when I came into the business on a busy Friday afternoon.

Al
Review №76

We rented a trailer for moving. It turned out to be a good option since we were able to get something big enough to handle the move in a couple trips.Make certain to inspect the trailer and the wiring before you leave. While they are willing to perform any repairs, sometimes things get put away without checking, and the safety brake battery was missing. I you know what youre looking at, things will be great. The trailer was clean and in good condition considering that its been used and abused by previous renters.

He
Review №77

We are so happy with our new Pace Outback trailer. Thanks Randy!

J
Review №78

Ive been in here multiple times, and have spent thousands of dollars here, so my review is based off of multiple visits. All of which, Im ignored, or treated poorly by those at the front desk. Im all for supporting local, and Lone Peak Trailer is close to where I work, but Ill find somewhere else to shop from now on.

Ar
Review №79

They held my deposit for over 8 months after I told them the trailer was built wrong. The general manager was rude and insistent he was right instead of solving the problem. There is thinking you are right and then there is finding a way to serve the customer! He decided that his version of the story was fact and thus felt that was more important than listening to his customer and finding solutions instead of excuses. We took our business elsewhere and since have bought 3 trailers for the business there.

Va
Review №80

Didnt keep there word said they would throw in a spare in and charged me for it.

Co
Review №81

Staff was super friendly and helpful!!

Di
Review №82

Service is awful they struggle to show any hustle , service is slow and no one seems to know much of anything it’s constant guess work if you do it yourself and honestly there’s better trailers their customer ratings say it all don’t waste time or money.

Br
Review №83

Lone Peak Trailers has always been very helpful not only when buying trailers but also helping repair and supplying parts when maintenance and repairs are required. I recently bought a new Big Tex trailer and the Breakaway switch was installed in a spot where the hand crank damaged it twice. Lone Peak recognized the issue and supplied the parts free of charge so I could get it mounted in an area where it won’t get damaged in the future. Thanks Lone Peak Trailers! See you on the next purchase or when parts are needed!!

sh
Review №84

They had the receiver plug I was looking for, and the receptionist up front was gorgeous! Small older guiding but theyll have what you need 👍

Ni
Review №85

Overall satisfaction with transaction: High. I was looking for a utility trailer and after looking at a few of the main competitors in the area: Big Tex, PJ, Big Bubba I felt the value with Big Tex was better overall. The trailer I bought is a 35ES 12 foot for reference. I had originally called the dealer in Ogden because they had a better google rating(yes it does play a part in my decision making). During my conversation I found out that these are basically the same dealer, different locations and that hell have Chad at Lone Peak call me back within the hour. Chad called me back and we discussed the options for a 12 trailer and landed on the 35ES. This was Friday and I couldnt get to the store before closing. Monday morning I called back, Chad queued the trailer to be ready at noon. I showed up at noon and they got the trailer ready, I paid for it, hooked it up and drove off happy.A few things to note when visiting: This is also a trailer rental store. Its busy with people coming in and out. Be patient with the employees as they are trying their best to get everyone on their way with what they need. I visited the weekend after the soft-opening of Utah during the covid-19 pandemic. I wore a mask. I was literally the only one with a mask on and thats employees/customers. If youre reading this during this time, you will need to do your part to maintain social distancing. This is a busy place and it will be up to you to shuffle around and maintain distance. This is where one star is lost. Yes there are blue Xs on the floor to designate 6 feet distance but I felt I was the only one who attempted to maintain that distance.Again overall happy with my experience here and Im glad to finally have my own trailer instead of borrowing from friends. Thanks Chad and team!

Br
Review №86

Our trailer lost a wheel and these folks got us a trailer and got us back on the road with a rental. Thank you Kayla

Kr
Review №87

I purchased my Pace American 33’ box trailer from them a few years ago. I just had a few goodies added and had the wheel bearings repacked. Spencer was great to deal with and had great follow through. He delivered on time and I had great overall experience.I had a recent experience where I needed a replacement part for my Pace Trailer and Chad stayed on Pace until they delivered. Great customer service.

Ma
Review №88

Ive been going here for 8 years for everything trailer related. Easily the best trailer store in the state.

Ro
Review №89

We stopped in on the 6th of December to look at different options for hauling our pickup from Utah to Arkansas. Randy (our salesman) was more than helpful explaining what would be required. We decided on the 70CH 20 foot model. The yard crew was quick to install the fenders and get it hooked up to my new F350. We loaded our F150 with stuff and then loaded it onto our new trailer. It handled the load beautifully. We didnt have any issues on the 1650 mile trip. Looking forward to using it for other hauling needs! Great experience.

Na
Review №90

I have rented multiple trailers from Lone Peak for various situations. They always have what I need and the staff is very helpful and fast at getting us what we need even on short notice. The trailers and equipment are always in excellent condition. Never had a problem with one of their trailers on the road. I would recommend their services to anyone needing to buy or rent.

De
Review №91

Great products and service! They answered my questions and resolved my concerns, and I got the trailer just right for me. Much better than the cheaper models. Excellent customer service.

Ma
Review №92

It’s unfortunate that this place has such great inventory, but painfully horrible service / sales team. I like your trailers, but will never step foot in your doors again.. Please spare me your useless automated response for negative customer review and actually work on improving.

Mo
Review №93

Loved these guys! Set me up so I had no worries!

Ch
Review №94

We have purchased two trailers through Lone Peak trailers and taken trailers there for repairs when necessary and have always been pleased with their service. Recently we had a not quite stellar experience while renting a trailer. Chad bent over backwards to correct the problem and turn the experience into a good one and keep us happy customers. Thank you Lone Peak!

Ep
Review №95

I’ve bought two trailers from these guys in the last month and they have been awesome each time. Both times I just called told them I new what I wanted and to have the trailer ready for me when I got there. They did, and from the time I got there to me leaving was 15 minutes. Paid signed all docs and left. I would definitely recommend these guys if you ever need a trailer

Se
Review №96

If youre looking for trailer shops and mechanics youve found it! Dont look any further than this place, these guys are serious professionals who know what theyre doing. Friendly and give great deals. Randy is your salesman and Alex is your go to guy mechanic! Thanks for great the great experience guys!

Ch
Review №97

(American Fork Location) Took my trailer in for service and had a great experience. Timmy was very professional and knowledgeable about how to get the lights fixed and other maintenance taken care of. Service was fast and the price fair! Chad, the sales guy, was also very courteous, knowledgeable, and low pressure about showing me a possible new trailer. I plan to order a new one in the near future.

Aa
Review №98

I bought a fender and a few more things from Spencer for my landscaping company. Great outcome as far as a timely manner and quality of parts! I will recommend these guys for times to come.

Dr
Review №99

Took in a trailer to have side and front panels installed, all of which were purchased from them. I also wanted tie down loops installed, having been told when I bought the trailer how easy it would be for them to do so. But when I took the trailer in for the service, instead of being easy, I was told they were way too busy to do the installation and set up an appointment for two weeks later. When I went in two weeks later on the appointed day, they acted strangely, didnt want to do the tie down loops and said that I never had an appointment to install the side panels. Also that they were still really busy and couldnt do it anytime soon.

St
Review №100

You want the best prices and service for construction trailers. Go here. Ask for Chad. He is incredible to work with

Information
50 Photos
100 Comments
3.7 Rating
  • Address:380 E 620 S St, American Fork, UT 84003, United States
  • Site:http://www.bigtextrailerworld.com/americanfork/?utm_source=Google&utm_medium=lpm&utm_campaign=local_presence_management
  • Phone:+1 801-704-7875
Categories
  • Trailer rental service
  • Trailer dealer
  • Trailer repair shop
  • Trailer supply store
  • Utility trailer dealer
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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