user
Aardvark Services, Inc.
5825 Canyon Dr, Amarillo, TX 79110, United States
Appearance

Comments
Mi
Review №1

Brandon and the crew did an outstanding job repairing my Mini Cooper. They are very professional and work hard to exceed your expectations. My car was in the shop 4 plus days for 3 different items and Brandon communicated with me each day to keep me posted on the progress. The technicians are very knowledgeable and do a great job on the repairs. Donna, who works in the office, is very positive, professional and does a great job. I appreciate them and their desire to exceed my expectations. I highly recommend them for any of your automotive repair needs.

Ba
Review №2

I was a customer at Aardvark years ago, I had a BMW then and I was so pleased with the service. I said if I ever get a BMW again, I would definitely go back to your business. I am so pleased with the friendly staff and the great service on my car. I liked how you let me know what was going on. Thank you!!!

St
Review №3

I called a few places before and was quoted pretty much the same prices. Aardvark quoted about $50 cheaper but more importantly gave me a couple options that might get the repairs paid for. It didnt work out and I had to pay out of pocket, but no one else tried to save me money. The work performed was timely and I got my car back CLEAN. Like they actually washed it inside and out. Its been two weeks and my brake booster is working perfect. Im now a loyal aardvark customer!

M.
Review №4

One of the best, if not the best, auto shop in town. They have have such great customer service and are very good on keeping you updated on your vehicles progress. Will definitely be using them for my auto repairs from now on. Its hard to find a shop like this that had all these great qualities.

Je
Review №5

This company services my Mercedes Sprinter motorhome. I’m impressed with their fast service, their depth of knowledge of the vehicle, and their professionalism. They make suggestions without trying to upsell or “talking over our heads”. They explain how things in the vehicle work so that we can do the right things to extend the life of the vehicle. I get an honest sincere vibe when I’m working with anyone at this business. They have been in business a long time and they are 5 star in my book.

Ke
Review №6

I was on a long road trip in my Jaguar and wanted to get an oil change from a reputable shop. I found Aardvark Automotive and had a great experience. Very knowledgeable, friendly and professional. If I lived in Amarillo area I would use them regularly! Thanks again! -Ken from Idaho

Ke
Review №7

Friendliest mechanic I’ve ever been to! Knowledgeable, courteous, eager to explain the process. Squeezed me into their busy schedule as I was passing through town with my T1N (2006) Sprinter. Spent time test driving my van with diagnostic equipment to find the problem (needed a new fuel rail). Replaced the part lighting quick! Friendly staff, nice atmosphere, even sent us off with goodie bags. Brandon is my new favorite Sprinter expert!

Gr
Review №8

Took my Toyota in for what could have been a massive repair bill. These guys took the time to evaluate and diagnose my vehicle and verify that I DID NOT need to spend a ton on it! They could have really made some cash off of me, but they did the right thing. I will be a forever customer!

Je
Review №9

I had my heater core replaced, which was quiet extensive. They had to remove my dash to replace the heater core. Brandon kept me updated the entire time and was very professional. When I got my car back, it was clean and the heater worked perfectly. I would definitely recommend getting your car repaired at Aardvark.

Gr
Review №10

They were very friendly and very helpful they take pride in what they do. Thank you Aardvark Automotive

re
Review №11

Aardvark is a great asset to have in the Panhandle for those “old” euro cars that just don’t quit.

An
Review №12

Very satisfied with their work. I would highly recommend them.

Ky
Review №13

Kind staff members.. We had a lot of work performed and they stayed in touch during entire process. They kept me informed of prices and time needed to complete work. We stayed in budget and I am very pleased with results. The car is running better than ever.

Mi
Review №14

I cant say enough good things about Brandon and Aardvark Automotive. Im out of town and needed fast help to repair my sons truck. Brandon was so helpful and kept me updated throughout the process. If you need Automotive repairs in the amarillo area then go to Aardvark.

jo
Review №15

Professionals who can fix any car on the road! For years Ive taken Porsches, Mini Coopers and now a Lex hybrid to Aardvark! Even If I ever switch to a 1964 Russian Lada sedan I bet theyll be able to work on that !! Theyre the best shop Ive found! -JP

Da
Review №16

Incredible service- email notifications a plus, approval by on line verifications- 5 star.

St
Review №17

Friendly professional service where your business is appreciated.

Al
Review №18

I needed a rearview mirror replaced and inspection to take my car on a trip. From the start, Brandon and his team worked with me and my insurance company to make all needed repairs in a timely manner

R.
Review №19

Felt that they welcomed my business. They solved the problem and charged a reasonable price. Overall Good experience.

Da
Review №20

We were on a cross country trip in our Sprinter RV and developed problems with our electrical warning system. We called ahead and Aardvark worked us in as soon as we arrived, did the diagnostic tests and got us back on the road promptly. They were also Covid compliant.

ma
Review №21

AMAZING customer service, and GREAT work!! Best place in amarillo for all your car needs!!!

My
Review №22

Very good!! Excelkent!! More than I expected!!s! Would highly recommend!!!

pa
Review №23

Good and fast service. Will be back!

An
Review №24

Im a traveler and had engine trouble passing through Texas. I was worried about how long a repair would take. Since my engine is a Mercedes, she usually needs special ordered parts in order to get work done on her. Since I live in my vehicle, getting in and out of the shop asap is even more crucial.I cannot commend and thank Aardvark Automotive enough for the top-of-the-line, above-and-beyond hospitality and service. I called the day I thought we were gonna hit Amarillo to make sure there was a mechanic who was able to work on my vehicle and blew a tire on the way. Due to delay, we ended up making it the next day, a Thursday. Every person at that shop did the most to get us on the road. Kim called several parts places to make sure they got the resonator I needed overnighted and they had me fixed up and ready to go by the end of the next business day, Friday. They kindly accommodated us in our Sprinter RV so we wouldnt have to figure out where to put ourselves and our pups while we were stuck.A million thanks!!! :)

Ca
Review №25

I am thoroughly impressed with the service provided by this Automotive business. I cant say enough how welcome I felt walking in. Most impressive to me was dropping off my car to get an oil change, then picking it up with the pleasant surprise of a Vacuumed, dusted and washed vehicle. And to keep you free of needing to keep track of your next service they put a small sticker on your windshield as a personalized friendly reminder.

An
Review №26

Excellent customer care and service

Sc
Review №27

I have a Mercedes Benz sprinter V6 turbo diesel check engine light came on indicating DEF problem . My wife was in hospital here after being flown in from Tummancari NM I explained the situation this was day before thanksgiving. The MB sprinter was in count down mode ready to go into limp mode and only 20 mph . Desperate situation !They jumped rightOn it and did the long countdown and and cleared it I had pumped out the bad DEF added new stuff they topped it up. And took a long test ride and cleared it . Very professional and very reasonable price a lot cheaper than Mercedes . All people within 500 miles use aardvark I can sea why couldn’t be better and fastest service. Scott Beck

st
Review №28

They are very professional, honest and nice! Aardvark has gained my trust and will be the only mechanic shop my wife and I will use ever again.

Bl
Review №29

They take the time to explain things and are very professional. I had an excellent experience with Aardvark Auto!

Ba
Review №30

Had my Mercedes services here today! Took TLC on it! Thank you Will be returning back soon!

Ci
Review №31

Had to have a head gasket put own put it turn out it was the motor I am very proud that Aardvak done the job own my car

Ri
Review №32

Its the one place that I would trust above all. They treat everyone like family.

Da
Review №33

Travelling across multiple states. Got a yellow check engine light coming through eastern New Mexico, arriving after dark. Checked into Aardvark on line before going to bed. Woke up with a message that they would diagnose in the morning. They read the codes, allayed my concerns about continuing my trip and offered to take care of the issue on my return. Very efficient.

Bl
Review №34

Very complex brakes on a z06 c6 corvette which was repaired promptly and professionally.They quickly provided a written estimate. Brandon and staff keep me apprised as to the progress. When completed the car was cleaned and ready to go. When I left aardvark I was comfortable in knowing that the job was done correctly.

An
Review №35

Sent my car in to fix the air conditioner, in one hour they were finished. I paid and had to take it immediately back because it still wasnt blowing remotely cold. They fixed it a second time. This time it was working. 2 days later I had to take my car in and spend another $600 on top of the $1000 I spent here because there was ANOTHER issue with the AC. They charge very high and are not even a little bit thorough. Had I known that it was going to be this much of a headache, I never would have went here to begin with. Most places make sure theyve fully completed the job they are being paid to do. Especially when it costs that much.

Pa
Review №36

Great people, great service

Da
Review №37

I came in to see Brandon after electrical issues on my BMW. It caused misfires and the turbos not to work leaving me to drive home in limp home mode. The initial visit, Brandon was very thoughtful and listened to everything I told him regarding what had happened and built the diagnoses from that. After two visits, do to me needing the vehicle to go out of town the following weekend, he has diagnosed and corrected all issues. All was done at a fair and reasonable price in a total of 4 days. Would recommend Aardvark and Brandon to anyone in need of a excellent European vehicle repair shop. A++ experience all the way around.

Mi
Review №38

Brandon and his team did an excellent job of diagnosing the repairs needed, giving me a accurate qoute, worked with my schedule and completed the job on time and well done.I dont have a lot of repairs done, but when I do, its Aardvark Automotive that does them.Thank you guys.

Da
Review №39

Incredible, highly recommend. Honest and competent. They went out of their way to help us

Ch
Review №40

ABSOLUTELY AWESOME. So you have a Mercedes and you want it fixed properly? then youll want to go here. IF you choose a shop unfamiliar with the brand youre playing with straight fire. This is the only place in town I will take my Mercedes from now on. I use to use them when I drove Mercedes years ago and for some reason didnt when I got another one, resulting in spent a ton unnecessarily replacing parts with another shop. There is not a better shop than Aardvark when it comes to Mercedes and probably other brands. They might as well be the dealer, thats how good the quality and service is here. I cant say enough about how happy I am. They are fast, friendly, and the best trained techs I have encountered in the area.

Ja
Review №41

If I lived in Amarillo, I’d never go anywhere else for my automotive needs. I was traveling cross country for work when I began to have car trouble. The staff was empathetic to my needs. They did everything in their power to get me back on the road as soon and as safely as possible. They even beat their projected time for both diagnosing the problem and getting it fixed. I would highly recommend their services to anyone in the area!

Ch
Review №42

Whether you have a classic car or a high end vehicle, Aardvark is the only place you should consider having your vehicle serviced. The quality of service is amazing and the customer service is like no other. You will not find a better company that delivers the kind of customer service that they deliver. Very highly recommended.

Ma
Review №43

On a road trip from Houston to Colorado, our 2003 Saab transmission decided to start slipping forty miles south of Amarillo on a Sunday night. With the help of Google, we found Aardvark, called, left a message with the hopes of getting in the next morning. Our call was returned Monday morning and we were there at opening. We knew it wasnt going to be an easy assessment or fix but by noon we had a rental car and were on our way to resume our trip while leaving our Saab with Aardvark to do a transmission rebuild. Aardvark kept us informed of the status of parts ordered and received and of the transmission rebuild throughout our vacation. We never had to wonder what was going on and always felt 100% comfortable with the situation. The only negative was that, after putting the car back together, we had a traction control light that couldnt be coded to clear. We drove home to Houston. Brandon insisted we follow up with him on that issue. Our Saab shop was able to locate a cable that didnt get connected, and Brandon reimbursed us for that charge. I highly recommend Aardvark. Everyone there was pleasant, communicative, honest, and treated us with the utmost respect. Aardvark has put Amarillo on the map for us!

Ch
Review №44

I had my Audi fixed here years ago and they did an awesome job. I brought my Jeep in last week and they were still just as awesome. They stand behind there work.

MY
Review №45

JANUARY 2021 - After my last minute cancellation at a forfeiture of $50, AARDVARK SERVICE staff drove my car to my house, appreciated. Reviewer age 65, veteran, Christian.

Ri
Review №46

Good communication about inspection projects

St
Review №47

Out of town breakdown after collision, they were incredibly helpful dealing with my calls and my insurance. I wish they were local to me. They were amazing!!!!!!!

Ro
Review №48

Wonderful people to deal with because they have the customers best interest at heart!

Ja
Review №49

Great guys, great service. Thanks Aardvark!!!

Ti
Review №50

Excellent staff and service. Highly recommend.

Ja
Review №51

Great people...Brandon and the girls (and guys) go out of their way to answer any and all questions you may have... If you have an Import and want exceptional and experienced work done, then Aardvark is your best bet... Hands down...

Co
Review №52

I was super impressed with the fact they were able to get my car wednesday, have it diagnosed and worked on and done by thursday. I didnt have the youre a girl so you dont know what you are talking about experience with them. Very clear communication. I enjoyed also have the diagnostic link that they send so you can see everything.

Ro
Review №53

Knowledgeable, good honest advice.

Jo
Review №54

Diagnosed my ecodiesel dodge completely wrong and almost got my warranty voided because they told my warranty holder that it had a tunner installed when it didnt have one. Told me was gonna be around $8k to fix my truck when taken to another shop it was a simple fix. $150 jus to hook up to a computer and read codes is ridiculous autozone does that for free. Using the aardvark made me out of a truck for a week and $330 for a misdiagnose and almost getting my warranty voided.

Ba
Review №55

Repair was done correctly and service was fast. I’ve used Aardvark several times and never had an issue with the quality of their work

We
Review №56

Kim and the rest of the staff were fantastic! Had my Mini Cooper in and out the same day with excellent service!

Lo
Review №57

These people were so helpful. We are on the road traveling and had a check engine light come on. They got us in right away to check things out, and although they weren’t able to perform the service we’d need (due to our schedule constraints) they made a call and found us a shop that could help us at our next stop. Excellent customer service, went above and beyond. Refreshing to meet some people who really cared!

Ma
Review №58

Aardvark Automotive has the most professional and trustworthy staff and protocols of any mechanic I have ever worked with. I truly feel as if they want to help me figure out what solution is best for me rather than feeling like they’re trying to get as much money out of me as possible (which is how I feel with most mechanics). They are exceptionally skilled and knowledgeable about their work and even go out of their way to show and explain to me what is wrong with my vehicle and the different solutions that there are for those problems. We will only be using Aardvark from now on!

Pa
Review №59

Both Brandons were extremely competent, professional, and thoughtful. They far exceeded my expectations. Would recommend without hesitation.

As
Review №60

These guys are in this business to help and not take advantage of anyone. My GMC Yukon has been difficult with wiring problems. They have been absolutely wonderful! Thanks Aardvark!

An
Review №61

The overall service I received here, was outstanding. I am always very weary about what repair shops I take my car too, but I had no choice since I’m out of town. I am so fortunate to have made the right decision to trust this place. Everyone here genuinely cares about not only ensuring that your car is fixed correctly the first time, but also offering the best customer service.

Al
Review №62

On a road trip from Austin to Aspen, I experienced power steering trouble while driving through Amarillo at 5:00pm. I did a Google search and found Aardvark as a Land Rover specialist. I phoned and explained my predicament and asked if they could help me. The kind woman on the phone, without any hesitation, said of course, bring it by.At the shop Brandon was amazing. It was 5:30. He dropped everything and diagnosed a leaky hose. He explained the problem and the solution and was able to order the part that evening for next day delivery. He personally drove me to a new Holiday Inn. The next morning they called me to tell me the part was in and the repair was underway. They picked me up at 12:30 and I got back on the road. Amazing! I love the team at Aardvark. They are truly special.

Du
Review №63

Awesome mechanic shop. Very knowledgeable and detailed in what they do. I would highly recommend them to anyone needing their vehicle repaired.

St
Review №64

I was traveling from Oregon to Texas, when my power window just dropped down, of course it was raining. I called and set up an appointment for the next day. In the morning as i left for the appointment, the window decided to work. I called the office and told them that the window is working, and asked if I should still bring it to the shop. They said that unless is was non-operational, they would not be certain of what the problem part was, thus they recommended that I go on my way and not bring it in. How is that for putting the customer FIRST.

Ch
Review №65

They have incredible customer service and gave me a ride to my destination once I turned my car over to them. They have been extremely helpful and have sent me pictures about what was wrong with my car. This helped me know I was not getting ripped off. They also helped me communicate with third parties. If you need to get your car worked on and dont mind spending a little bit more, visit their shop.

Je
Review №66

The staff were real helpful and friendly. My car ate it and they completely laid it out for me how much the repairs would cost but said its probably best to cut my losses on the car. A dishonest place probably would have pushed for the extensive amount of repairs she needed. I would bring my cars here every time. The owner is a real genuine guy too.

Ju
Review №67

Aardvark went above and beyond to take care of me!! I would recommend them to anyone I know!!!

Al
Review №68

My only regret is not doing my review sooner! I had by far one of the best experiences ever at aardvark automotive. They really know how to take care of their customers. I took my car to them to get my window regulator and motor fixed. The thing that stood out the most was their customer service. While my car needed to be left at the shop they offered me a ride back to work and back to the shop once it was ready for pick up. They really made it easy for me to get to work while my car was being worked on which was amazing. They kept me updated with any issues and got the job done when they said they would! I also liked how they followed up with me to see how things where going and then they even sent me a holiday card a few days later which really showed how much they value their customers. I will continue to refer friends and family and I am happy to have a place where I feel comfortable to leave my Nismo 350z to be worked at.

Jo
Review №69

They got in and out quickly and kept me informed of the details.

Ni
Review №70

Incredible service. Understanding and nice people work here. Ended up not getting service with them because my insurance came and picked up the water damaged car. They still were very kind and offered me a ride and everything. Highly recommend.

Ja
Review №71

Courteous beyond belief. Knowledgeable and honest. Ofc staff is helpful and efficient, techs are top notch!

le
Review №72

Very good service

Je
Review №73

Excellent mechanic, they go the extra mile. My husband and I are now loyal customers.

Ni
Review №74

VERY NICE, FRIENDLY STAFFFAST PROFESSIONAL SERVICE

R
Review №75

Excellent Service. I was passing through Texas on a massive roadtrip and my alternator had failed on my Jaguar X type. After a search I found This place. I found the service good- Brandon and his technicians communicate very well and make things clear. Im an engineer and was infact involved in the design of the X type and they dont patronise or tell me stuff I already know. Im all too used to this with bigger franchise operations and I much prefer the personal family feel of an independent. They are not forced to always go by the book (believe me- OEMS get it wrong- ask me how I know!). Anyway, very glad I went here, they presented all options and Brandon and his technicians really seemed to care. They didnt give me company line lines like I have gotten used to from bigger franchise operations who often have no passion for the work, for the customer service or cars. Thank you!

Au
Review №76

Great people, focus 100% on customer satisfaction!

Ga
Review №77

The most knowledgeable, professional and well taken care of automotive shop I’ve every used.

Lb
Review №78

So polite, courteous and great customer service! They took care of me and my car!

ma
Review №79

I have dealt with Aardvark automotive before and this time/experience was no different, they are very honest about what needs to be fixed and what can wait. I work hectic hours at work and I was able to pay over the phone so i didnt have to make another trip down there and miss time from work. My vehicle was ready and waiting for me when I got there. And inside the vehicle is always a personal touch, the vehicle has been washed and vacuumed and there is a gift bag and a thank you note in the passenger seat. I will continue to use their services and will always recommend them to friends and family.

Mi
Review №80

These guys have apparently fixed some serious issues that another shop has been trying to fix for over a year. I am very happy with them!

Je
Review №81

Excellent customer service and work! Donna and Brandon worked us in as we had car trouble on our way to WA. Thank you so much!!

Ti
Review №82

Prompt, thorough attention to resolving our problem.Can recommend without hesitation.

Ry
Review №83

Absolutely amazing experience from the time I called to schedule an appointment to the time I pulled out of their driveway with a fixed vehicle. Everyone was a pleasure to work with and very knowledgeable about what it took to get me back on the road again. Thanks for being there for me!!

Re
Review №84

Always willing to help us in anyway

Ma
Review №85

Simply the BEST and most trustworthy place to take your automobile in Amarillo, period.

Jo
Review №86

My wife and I were on a road trip from Los Angeles to Detroit and were forced to stop in Amarillo due to a lack of power in our 1985 Jaguar XJ Vanden Plas. We were recommended to check out the mechanics at Aardvark Automotive. I cant believe how lucky we were! First of all, I have never met a more helpful and courteous bunch of mechanics and staff. Not only did they diagnose the problem quickly, but they also provided me with rides to my hotel and back during the process of fixing my car. Their prices were very reasonable as well. I would recommend this place without hesitation!

Ga
Review №87

Had a great experience with Aardvark Automotive. They were very patient with me dropping off my vehicle. Diagnosed in a timely manner, called me, and we spoke about the next course of action without just changing parts and hoping for the best. So I helped save them time and they helped save me money..

Ka
Review №88

Nice people! Work hard for your business. Highly recommend!

Bo
Review №89

Better off going to a Meineke or a firestone

Ni
Review №90

Great service charged less for than estimate and fixed our cars computer errors for free, great people

In
Review №91

Aardvark Automotive was great when I was having car starting problems! They made sure to check everything and didnt cost me a fortune by replacing everything they could, rather they fixed what needed to be fixed in one day. Would definitely recommend them!

Na
Review №92

Stopped in on my way thru town without an appointment and they took my car for test drive and gave me honest feedback. Would definitely recommend to everyone. Honest and trustworthy.

De
Review №93

We were traveling through Amarillo when we had an issue with our car, Googled for a European car specialist shop. In the am we took the car .to Aardvark Automotive, the service manager got us right in, the Technicion performed a full scan of the computers, performed a road test,and cleared the codes. Although the scan didnt reveal the issue the technician suggested the issue was just a hickup between the performance throttle body and the computer. He then assured us the car was performing as it should, and we could finish our trip without any issues. He was correct. The staff was polite, kind, and very knowledgeable. Money well spent for the peace of mind. Many thanks to Aardvark Automotive.

Ja
Review №94

Amazing customer service and warranty

Ga
Review №95

Honest. And great work as usual

Je
Review №96

Rude, unproffesional, you are better off going to walmart

Je
Review №97

Friendly staff, great service. Always works hard and gets the job done right!!

Ni
Review №98

Excellent customer service. The nicest people Ive ever met that fix cars.

Xa
Review №99

Had the pleasure of working with Lynda and Robert. Theyre the nicest people ever and I would certainly recommend giving them a chance to service your vehicle next time youre in need!

Vr
Review №100

I have a 2001 VW beetle that had a cooling leak. I called them up and they had me bring it in. They found the leak, flushed the system and fixed a few other problems while they were at it. It works great now.

Information
31 Photos
100 Comments
4.6 Rating
  • Address:5825 Canyon Dr, Amarillo, TX 79110, United States
  • Site:http://www.aardvarkautorepair.com/
  • Phone:+1 806-356-0020
Categories
  • Car service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–5:30pm
  • Sunday:Closed
Similar organizations