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Miracle-Ear Hearing Aid Center
478 E Altamonte Dr Ste 110, Altamonte Springs, FL 32701, United States
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Ma
Review №1

Love the ladies here. They’re so helpful to my husband. Thank you ladies for bringing peace back to our house :)

H
Review №2

This location is conveniently located here you will receive superior customer service.My dad & sister have been helped by Jessica and wow what a difference. Thank you for going above and beyond to helping my family hear again. Its been such a blessing. God bless you 🙏highly highly recommend. 5 star service

jo
Review №3

I am reviewing for my wife who is the patient. What a difference! We’ve been dealing with denial for a long time here in the house and sad to say lots of arguments because we were not able to communicate properly. I am so happy we choose to come here, the staff in this clinic is amazing. Jessica took her time and explained everything in so much detail. And I mean everything. She explained what is happening at the root, it was a thorough test, the most extensive that I have ever seen done. She explained the results, allowed her to try them and we walked outside, she walked down the sidewalk and she heard her about 50 feet away. (She would’ve NEVER heard her even 10 feet away)All I can say is wow! The day we picked them, the explanation, the step by step attention to detail. As a retired military veteran it’s wonderful to see pride in work and the details. I am beyond happy with this experience, this is customer service.If you are questioning where to go, I exhort you, COME HERE !! Jessica is the BEST!

La
Review №4

From the moment I walked in the door - both Elizabeth and Jessica were so kind and compassionate. Elizabeth was patient even though I had put her a bit behind due to arriving a few minutes later then I should have. She was very kind and handled everything professionally, efficiently and made me feel welcome from the moment I walked in the door. Jessica, who did my hearing test, took the time to explain everything to me in advance which I really appreciated. The whole process from testing to wearing my new hearing aid as I walked out their door today has been fantastic thanks to Jessica and Elizabeth taking to time to make me feel welcome and well cared for! You both are fantastic :-)

Yr
Review №5

I was anxious about getting my hearing evaluated and reluctantly went to Miracle Ear to meet Jessica. All I have to say is Wow!She asked some questions, did a quick exam on my ears, took me to the evaluation room and let me listen to various tones to see what my issues may be. Jessica is courteous and knowledgeable, friendly and kind.Not only was the experience positive, she was able to narrow down the precise frequency that I have difficulty hearing and recommended over the counter treatment to maintain my ears daily, recommended that I use headphones with deliberate noise while I work with loud machinery to limit further deterioration of my hearing as well as options for hearing aids to assist me going forward.Thank you Jessica for your kindness, care and expert attention. I will never forget my first visit with you. 😊

Je
Review №6

I love my hearing aids. Very informative, caring office staff. They are very flexible and deliver top notch customer service. They make you feel like family here. Thank you Jessica And Liz for making hearing again a wonderful experience

Es
Review №7

Jessica And Elizabeth are the best workers. They are both very friendly, helpful and most of all professional. Jessica took her time to explain to my mom and me about everything between the test and the experiences she may encounter along the way. She even took the time to explain the financial aspect of it. I do recommend this place for anyone to at least get the wonderful experience we did from this location.

Ge
Review №8

Very helpful, I like the service. Very proper, and whenever I need help or service I can always count on Jessica. I must really like it, Im on my second pair of hearing aids!

Li
Review №9

My husband needed a hearing evaluation and ultimately a hearing aid. I called Miracle- Ear in Altamonte Springs, Fl.We got an appointment and the receptionist was very professional and kind. At our appointment Jessica explained everything to us and we felt very comfortable purchasing his new hearing aid. THE CUSTOMER CARE is exceptional! We highly recommend 👌

Ka
Review №10

Jessica is super informative and works with you to do what’s best for you and your hearing. Elizabeth up front is super friendly and welcoming. Highly recommended!

Ut
Review №11

The service is great, staff super nice and knowledgeable. Every visit is well worth it. I’d definitely recommend Jessica to all my friends and family.

Vi
Review №12

Jessica and Elizabeth have the greatest service around town. They are very personable, professional and very helpful. I recommend this place.

xi
Review №13

I love this office.Jessica and Elizabeth are so attentive and great at their job.their willingness to help and the service is always on top.

Se
Review №14

This review is from my Grandma Sara. “I love my Miracle Ears. I love that I can sit in the living room with my husband while he is reading a book and I can watch TV with out bothering him. Nothing is more satisfying then being able to hold a conversation on the phone without even holding the phone. It is so nice to be able to put music on while cleaning up the house. All these device are stream straight to my ear piece and don’t bother anyone else in the house. My favorite thing though is going out to dinner with my grandchildren and being able to hear everything they tell me. I love hearing about their lives and miracle ear made that possible. The staff at the Altamonte Spring location are so pleasant and really made sure I understood everything. They are so great at answering questions when I have them. Thank you for everything and opening my up ears.”

Ka
Review №15

Hard working, friendly staff. Jessica and Liz are awesome!

Da
Review №16

Jessica, the hearing aid specialist is outstanding: professional, courteous, friendly, very knowledgeable and informative. She explained everything and did not try to sell me anything, only explained my options. The options are all excellent. I highly recommend this Miracle Ear office.

Ke
Review №17

Im so pleased with the services rendered at this facility. staff was friendly and very attentive to any questions and needs.

Ad
Review №18

I have been going to this location for 3 years. In those 3 years Jessica and the staff their have ALWAYS treated me like their only patient. Miracle ear and Jessica have changed my life. I can now enjoy watching tv and having conversations with people and actually hear what they are saying . I will always continue to go to miracle ear and this location for my hearing issues and needs.

Jo
Review №19

I knew I was having problems and was having general hearing loss. Everything seemed dull. Miracle-Ear had a free audio test at the time I decided on a hearing solution about five years ago so I went down and was tested. The customer service was excellent. They took care of everything. Since I got the hearing aids, it’s cleared everything up and when Im in crowds, I can hear whats going on. The product so far has been good as well as the service. The pricing is a little steeper than a lot of people want to deal with when you recommend them because they know they have friends that go to other places and get even half the price what I paid. You only see about pricing. You dont hear about the service that they may get or not get. I know what I get and you get what you pay for. People have to make their own decisions but I recommended Miracle-Ear. Jessica is awesome!!!! Best service in town !!!

Ch
Review №20

First and foremost I want to express how pleased and beyond satisfied I am with my experience here. I do not regret coming in fact I regret not coming in sooner. In the 60’s I bought from Miracle Ear and had a terrible experience in Miami and vowed never to go in to any Miracle Ear again. I frequently saw ads in the paper and decided to come in and just “ see” I had no true intention of purchasing. I arrive with my wife greeted by Elizabeth who was so kind and inviting. We went to the back with Jessica where she took her time with me, asked me questions on my current hearing aids (that I’ve had for 13 years) she explained how we hear, the graph, the test was so detailed, the results, everything was so thorough! The M5 hearing aid when she put them in my ears! Wow! I have NEVER in all my years of hearing aids had the care, experience or sound quality. I purchased them immediately. Thank you ladies for giving me the best service and care I could imagine. I LOVE MIRACLE EAR!!

Ri
Review №21

Jessica is great, she really takes the time to be very thorough and understanding. And the young girl at the counter is such a friendly face. Always great service.

NA
Review №22

This clinic is top notch. Dr. Jessica has helped both my grandparents for years. Great products, bilingual service and She makes you feel like family. I appreciate the extra care, love and attention she provides. Thank you. If you’re in the market this is definitely the place to go! Thank you for making their days better.

Je
Review №23

Jessica helped me out tremendously. I can hear so much better now and I wouldn’t trade coming to this office for the world. I would recommend this place to everyone! Elizabeth is the best too !!!

Al
Review №24

Im so thankful I found this place. staff is great and I was able to get the help I needed in a timely matter.

Ve
Review №25

Awesome Service- consistent through the years.

St
Review №26

Very helpful, genuine service. Dr Nieves is very knowledgeable and breaks everything down. She works with you and makes the service unique to you and your needs. This is no high pressure environment where once you buy, Thats it. We’ve been there, where you buy and it’s like you now stink, and they’re never there to help. She makes it known that you will be in often to be taken care of. I absolutely love her she has such a great attitude and she is so funny!! You leave smiling every time. The clinic is spotless, you see them sanitizing after everyone. Thank you for all you do !

Ja
Review №27

I highly recommend going here. My wife needed help and Dr. Jessica Nieves was very patient with her and made every visit smooth and professional as possible. So if you need your hearing checked or need hearing aids I HIGHLY RECOMMEND going to see Jessica and get the help that you need because you wont regret it.

Fo
Review №28

I just want to say that my experience here was excellent. From walking in the door being greeted by Jessicas assistant at the front desk to being well taken care of by Jessica herself. Jessica took her time with me and treated me well and with respect. She didnt rush me she made sure I was comfortable and was there to get exactly what I needed. I appreciate you Jessica and your Assistant. God bless you both.

El
Review №29

Jessica is the absolute best. Very informative and takes the time to really go above and beyond with her service. I highly recommend taking the time to get help from this office. Front desk assistant is great too, very friendly.

hi
Review №30

The staff at altamonte springs office are professional but also very friendly, recommend this particular office to any one.

vi
Review №31

The Doctor Jessica is amazing. She fixed my mom right up. Extremely Professional, clean office and very kind hearted. She knows her stuff, competitively priced. Service wins by a landslide.

Ni
Review №32

Came to the clinic with my mother who is a patient here. We started with Rick and he was great and they have always have given good service. Jessica is different, she is so amazing, she sat and personalized and made it so easy to understand. She is very ethical, motivating, and very funny. My mother received not great news recently and she brought back up our spirits. Ali is sweet as well. Very kind and helpful. Thank you ladies for taking care of my Mother always ! This place is recommended 100% if you’re thinking about hearing aids they will HANDS DOWN TAKE CARE OF YOU !

Ve
Review №33

We are on vacation from Staten Island, New York my husbands hearing aids stopped working. We were nervous they were not going to work and Jessica came out and she was so kind and welcoming. She Assisted us Quickly and made sure he left hearing again! Just a cleaning was needed, she spoke with my husband and took time out of her day to help us walking in. We are coming back to Florida and when we relocate we will make sure we will always come to Altamonte Springs. Thank you Jessica for your kind Genuine service, we wish more people were like you!

J
Review №34

I was recommended to get Miracle-Ear hearing aids by a close friend. Wow! I’ve worn different hearing aids from different places (Hear USA, Costco) and tried brands like Siemens and Resound. The moment I put them on I was overcome with emotion because I could hear the way I used to. I went outside, heard the birds and road noises. The doc Jessica is very kind, caring and knowledgeable. The young lady up front is also wonderful and kind. They are truly in this business to make a difference. They are very welcoming and make you feel right at home. I am so pleased. I can hear my family, my wife, my beautiful granddaughter. Thank you. From the bottom of my heart, thank you!!

Ka
Review №35

Very helpful and pleasant.

JJ
Review №36

Hands down the Best Service in town! Jessica is bilingual and goes above and beyond, Ali provides extra kind service with a smile. Great coffee. I love it here!

C
Review №37

The Miracle Ear Center in Altamonte Springs, Florida is terrific. I have dealt with a competitive company for over 5 years and I can tell you from experience that Ms. Nieves is a caring professional who doesnt rush you through your visit. Ms. Nieves is ready to answer any questions you may have and offers useful information every time we have spent time with her. I would recommend to anyone who is in the market to see if they can benefit with hearing aid assistance or looking to upgrade like I was to make in appointment. Allie is a great asset in the front office and always makes us feel welcomed and comfortable.

Co
Review №38

I can’t say enough to express the pleasure in dealing with Miracle Ear In Altamonte Springs. Both office and Audiology staff are personable and well trained. The producers offered are excellent and the service during the life of my hearing aids has been exceptional. My next set will be from there as well.

Al
Review №39

Jessica is extremely patient and knowledgeable. She makes you feel like family as soon as you enter her office. You won’t regret coming here, she makes sure you leave with all questions and concerns answered and addressed, and with a smile!

Ub
Review №40

My wife has been coming to Miracle Ear for a year now but the welcoming smile has never faded at this place. Both Jessica and Ally are the most courteous staff who always go a step beyond your expectations in customer service. They have a listening ear and take time and patience to explain things to you.They are very accommodating and customer oriented and ensure you are serviced to the fullest. Thank you Jessica and Ally and thank you Miracle Ear!

Pa
Review №41

Very friendly and professional. Cares about you and your need.

Ca
Review №42

I recently replaced my old Miracle-Ear hearing aid which I had for ten plus years. My hearing had deteriorated and in meeting and restaurant environments my old hearing aids were no longer satisfactory. Technology has advanced greatly and I updated and a whole new world has opened up for me! I am super satisfied. Jessica and Ali are like family and truly care about their patients.

Li
Review №43

Jessica took excellent care of me and another family member. She went above and beyond and was so caring. I highly recommend Miracle Ear and definitely appreciate Jessica’s care.

Sh
Review №44

I came for the free screening and ended up with bilateral aids. As a speech pathologist, I have a lot of background knowledge of how hearing loss and its remediation works, and Jessica was easily able to cater her explanations and question-answering to my level of understanding. I feel very comfortable with the aids I have chosen, and was able to quickly appreciate the quality and levels of hearing I hadnt really noticed I was missing. Thank you, Jessica, for the continuing care and respect you are giving me.

Om
Review №45

Best service in town! Jessica is amazing!

Be
Review №46

Im a 10 plus years of wearing hearing aids. Im 92 years young and have received the most attention from Jessica and the best hearing test in over 15 years she explained everything about it. With the hearing aids Im using Im enjoying hearing sounds Ive not heard in many years. Small birds, clocks and many sounds. Good music. Ill recommend Jessica to all family members and friends every where. Makes a difference in the world a more beautiful place. Bee Bolsec

Sh
Review №47

My mom has been going here for years. She LOVES the staff, especially Jessica, one of the hearing aid specialists I met yesterday when I took my mom there for a broken hearing aid. They are so sweet and kind to her and always professional. The office is very clean and my mom says the pricing is good for customers. Thank you Jessica, for your amazing care of my mom!

JK
Review №48

Another successful visit to another location in the Miracle-Ear network.As I travel for a living it is so convenient to have so many locations for cleaning or batteries or just a cup of fresh coffee!Thanks for the great service Ali and Jesica!!

An
Review №49

Awesome service, very accommodating. My mom Minnie was very happy with her appointment Dr. Jessica was so sweet, very caring and informative. She looks forward to every appointment with the Dr. Ali is wonderful and kind, great office atmosphere.

Ju
Review №50

Always there when you need them!

Bi
Review №51

I enjoy working with Jessica and Ali. They are very professional and so helpful. I appreciate them. I always feel in competent hands. The office is very pleasant and clean.

Ma
Review №52

Jessica Nieves and Allie are the best. They treat you like theyve known you all their lives.

Ca
Review №53

Very informative and professional, and the results were spectacular. I highly recommend getting your hearing checked.

Hm
Review №54

Wonderful experience. took time to explain everything. great staff. very professional. I highly recommend the office.

gi
Review №55

I currently wear hearing aids and went to get them adjusted because I felt that I was not hearing well. Jessica Nieves made sure that I was able to walk out of the office feeling confident with the way I was hearing sounds. I’m very thankful for that.

Ra
Review №56

This is now my regular place, all others were closed due to virus and altamonte is open and doing social distancing. They fixed my hearing aids in record time.

Er
Review №57

I highly recommend Jessica and her staff are awesome was treated very professional manner will truly recommend this location to others that need hearing aid service. Thanks again Jessica !!!

Br
Review №58

Started with rick who was great. jessica and ali rock. im glad i picked thatplace!

De
Review №59

Rick and Alli did a great job for us today! My Dad is visiting and I realsed he isn’t hearing as well as he should. They worked us into the schedule and Rick did an adjustment. What a difference! Thank you M-E! One of the things I love about them is that no mater where you are you can always receive the very best professional service.

Ly
Review №60

Nice spacious office, Pleasant Customer Assistant. Dr. Falconbury was excellent and very thorough in his detailed explanation of the examinations and referral to Ear Doctors. Will definitely continue my visits to Miracle Ear especially the Altamonte Springs Office.

Pa
Review №61

Great staff, I love my hearing aids !! Thank you Jessica & Ali

Ro
Review №62

I am very pleased with the service that was given to my grandfather. They were visiting from Colombia on vacation and his hearing aids stopped working, the specialist Jessica came out and immediately starting talking to my family in Spanish. She made us, especially them feel so welcomed. She mentioned he needed new tubes and molds, she fixed the tubes and we ordered new molds and wow, what a difference!! He said they fit so much better and he can hear so much better. He was really emotional and happy at the quality work and attention she gave him. He was so happy that she fit him into her schedule and made him feel important. Awesome ethics. Jessica, thank you!Eres la mejor Doctora! Gracias mil!!

Do
Review №63

Awesome ! Quick & Speedy service!

Je
Review №64

Great service ! Highly recommend.

Pa
Review №65

Rick and Ally at Miracle Eat are amazing, very professional, and extremely patientThank you

Fr
Review №66

Customer service is the best

Ch
Review №67

Awesome service

La
Review №68

Pleasant staff at front desk

Ad
Review №69

Customer service there is above and beyond

Wi
Review №70

Professional staff

An
Review №71

Jessica and Elizabeth are so good! Humble and professional. Thanks for your good service.

Mi
Review №72

Totally pleased with the service provided in said clinic. The specialist Jessica Nieves was a great help. Always very attentive and willing to answer all my questions and doubts. A high degree in professionalism and ethics and I would definitely recommend it.

me
Review №73

Great service. Thank you

Information
18 Photos
73 Comments
4.9 Rating
  • Address:478 E Altamonte Dr Ste 110, Altamonte Springs, FL 32701, United States
  • Site:https://www.miracle-ear.com/stores-near-me/hearing-aids-altamonte-springs-fl/miracle-ear-hearing-aid-center-altamonte-dr-s10395
  • Phone:+1 407-634-4356
Categories
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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