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Life Storage - Alsip
5253 W 111th St, Alsip, IL 60803, United States
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Di
Review №1

Nice place. Affordable. The office staff Betsy and Gina were great! Very helpful. Thanks!

Ti
Review №2

I rented for 3 years. Full 3 bd townhome. All items were in a temperature controlled unit. Items remained safe and bug free. Easy payment options and helpful payment reminders. Professional friendly staff. Will definitely use them again.

Sh
Review №3

To the review before me. It would be really easy if you just paid your bills on time. It would avoid everything. This place is absolutely fantastic. The staff is so caring and an absolute pleasure to work with. I would highly recommend this storage unit to anyone looking for affordable storage. I had the absolute pleasure of working with a lady named Gina. She was able to answer all of my questions quickly and professionally. A true asset to the company.

Br
Review №4

It was overall a fantastic experience! The people in the office were super friendly and helpful! The facility itself is very organized and clean. I feel good about storing my stuff there.

Da
Review №5

Staff was friendly and helpful.Storage units were clean.I stored my car for over a year with no water or rodent damage.

Ce
Review №6

Oh my goodness this place is affordable and so nice and clean. They offer indoor heated units or outdoor if you prefer.There elevators are large plus they have carts you can use to transport your belongings.The employees are very competent and so helpful. I really appreciated the help.Thumbs up to life Storage

Ad
Review №7

I dont even want to give them one star!I will tell everyone I know NOT to useLife Storage because it is not geared for customers.This is not my 1st situation with this company that has shown me that they do not care about their customers, they just care about the $$$.My latest situation I was late with my payment for about a week and they had the nerve to put a lock on my unit, of course I didnt know this and I had made a payment before leaving work to come here for a wasted trip!Ive dealt with other storage companies and I could be almost a month late and they would not put a lock on and do not get me started on how horrible they treated their customers during this pandemic, not caring if people of out of work, they would never refund a late fee. Public storage really stepped up during the pandemic, carrying about customers needs, even refunding more than one months late fees.

Ch
Review №8

Great customer service. The place is always clean and presentable. Every time I come the reps are always nice and willing to help. They are GREAT

Al
Review №9

Great place!! Gina was such a great help. Very clean and secure. Highly recommended this storage place. Thanks for the awesome help & For being very patient with me definitely had great customer service skills.! 😁

Te
Review №10

Gina and Betsy are very nice and helpful with my storage transfer and i never have any problems with anything and it’s always clean and I think they both need a raise or a bonus. Every time I ask for something or talk to them they actually treat me with respect unlike most storage places and my experience with life storage has been excellent will continue to give them my business and refer my friends and family their as well.

le
Review №11

I highly recommend this storage facility! The ladies in the office are amazing and helped me with all the information I needed to complete a rental. Great customer service skills!

An
Review №12

Gina is in my opinion, the eighth wonder of the world in relation to customer service. She has set the bar very high and her presence, people skills, and knowledge are impeccable and impressive. Thank you Gina for your genuine kindness and professional courtesy.

Ma
Review №13

I went to inquire about prices, sizes, and policies when a young lady named Gina, asked me to wait a few minutes and she would show me the units. She gave me an good idea of what I would get. Very helpful and kind.

Ap
Review №14

Clean and well maintained storage property. Bonus: very professional, helpful and friendly staff!!

Ke
Review №15

Gina is great she helped me find the right storage space

Ju
Review №16

Wonderful storage units! Very clean!

Sh
Review №17

What a nice clean place! Best part was customer service.. believe her name was Gina.. great job!

Co
Review №18

Great place to store gina and betsy are awesome!

Ro
Review №19

Gina was very helpful, would recommend coming here.

Ke
Review №20

Absolutely the best experience I ever had with storage. The building is so clean, secure and well lit. The girls in the office are great!! Very helpful and easy to talk to. Much better than the previous companies I used.

Ed
Review №21

Great facility , very clean ! Very knowledgeable office staff.

ja
Review №22

Very friendly staff! Great place for all your storage needs.

Jo
Review №23

Very good excellence customer service

Ju
Review №24

Clean but terrible customer service. They overlocked my unit for no reason, probably a mistake. I needed to access my unit and after office hour. After 3 calls and wasted time, nobody helped.

Ma
Review №25

Great place!! Very clean,secure and well lit at night. Theresa is awesome and really made sure I understood everything I was signing. She took her time at explaining all rules and policies. Thank you for making my move a great one!!

Bi
Review №26

Love love love this place!!! Theresa was such a great help from my rental to helping me understand how to use a cylinder lock (couldnt get it right) she was so patient. Will definitely recommend to anyone looking for storage.

br
Review №27

Just moved into our first storage unit today. The manager was more than helpful and explained everything in detail for us to understand as first time renters. There Is a bit of a mix up with our access code working but even their corporate customer service has been an amazing help. From the first call inquiring about the storage units to even sitting on the phone with them late at night to fix our code they’re nothing but professional, kind, helpful and in great moods! Couldn’t ask for better customer service!

Mi
Review №28

Very clean and nice inside storage

Da
Review №29

Great place. Staff is very helpful and friendly. Facility is very clean and secure. They have everything you could need to make your move easier from packing supplies, boxes and locks. They also have a moving van to help move your items. Looking for storage? This is definitely the place!!

do
Review №30

Gina and Theresa are always very nice and professional. They also helped me with my bill - Thanx :)

Ne
Review №31

This place is great!! Very clean, secure and they have everything you need for moving and storing your items. Theresa was so helpful and really took her time explaining my contract to me and giving me advice on how to pack and store my items in my unit. They also have a free van rental to help move my stuff here. Couldnt of picked a better company. Thank you Theresa and Life Storage for making my move so much easier!!

Wi
Review №32

Great place for storage if your looking. They have everything you need from packing supplies to a rental van. No need to look anywhere else!!

Za
Review №33

Sam! You are the best man! Thanks for helping us out! I wish you the best luck in your future career! Life storage was a great experience because of you!

Lo
Review №34

Rent it out a 5 by 10 unit at a reasonable rate within 6 months it doubled? Also takes out $22 a month for insurance that I dont need. No I wouldnt go back.

Ma
Review №35

Need storage? Come check them out! Great place, great prices.

Ki
Review №36

Life Storage is the place to go if your looking for storage, long term or short. Prices are great and they even have a truck on sight with a free time slot with a move in rental. They have all the packing supplies you could need also. It saves you so much time and energy having everything you could possible need right here!!! Theresa was so helpful and so nice. She even helped me carry my boxes I bought out to my car. Great place!!

Ki
Review №37

Great place!! Theresa was such a great help. Very clean and secure. Highly recommended.

Ta
Review №38

I wanted to like this place. It is clean and seems safe enough however it seems their employees are not well informed. When initially signing up to rent a space at this particular location I was assured that the card provided for the initial payment would automatically be charged for the following months. Yet here we are with a late fee applied because I supposedly didnt sign up for auto pay. This is literally the only thing I confirmed with the associate when initially signing my contract. Dont let the reviews mislead you. Try somewhere else. Ill be moving my things to a more trustworthy source shortly.

Ro
Review №39

Great staff. Awesome facitlity.

Ed
Review №40

Great place. Facility is very clean and secure. Theresa in the office is great!! She is excellent in customer service!!

Lo
Review №41

Sam was amazing. He showed us 3 different units because we weren’t sure what size we needed and explained everything clearly! We would recommend our friends to use these storage units.

Bu
Review №42

Awesome place. Very clean and secure. Theresa was so helpful with providing me with all the information I needed to know regarding storage since I have never used storage before. Glad I chose Life Storage.

S
Review №43

Sam the assistant manager has great customer service. On my last day out he even allowed me to use his i phone charger to charge up our daughters phone. Thanks Sam and God bless.

Br
Review №44

This place is amazing. I have never used storage before and really had no clue how it all worked. I came into the office and Theresa was such a great help. She got me into the right size storage I need for my things and answered all my questions and concerns I had (which were a lot). She was very patient and made me feel very comfortable storing my things at this facility. Thanks for all the help!!!

Mi
Review №45

Very clean and secure place. Girl in the office is very nice and helpful too!

Da
Review №46

Good place if your looking for storage. Reasonable prices.

Ro
Review №47

The units are ok, they built a new building and expect us to pay for it. My unit and most others are the same as before not even a new door latch! Since they bought this place over a year ago they have raised my rent 4 times this is crazy!! Its still the same storage unit I rented back then starting at 160 now its over $216 to rent the same. All because they and other big box stores have bought up all small local owned storage facilities. I understand business and the need to make profits but really over a $50 increase per month for a storage locker?? Not recommend

Ra
Review №48

Sam was a great help honestly. Feeling sad I wont be seeing him here anymore! Wish you the best of the best!

Ne
Review №49

Came here because I needed a small storage unit to store some extra things from my salon. Theresa helped me find the perfect size unit. I feel very safe coming here by myself at night because the building is very secure and well lit. Great place!!

Ta
Review №50

Theresa and Marilyn were really helpful with answering all my questions regarding storage since I have never stored before. This facility is very nice and I am glad I stopped in. I will be coming back to rent as soon as I close on my house. No need to look anywhere else, this is the place!!!

Ja
Review №51

I initially did my rental online and ended up getting a horrible wet unit. Went in and spoke with manager Sam Smith and he was very helpful, patient, informative (and funny! lol) and was able to get me into a better unit without any type of hassle. He provided exceptional customer service and made the transition a great smooth process. Thank you so much Sam! Lifestorage is lucky to have you because I was seconds away from going to a different storage facility! Thank you so much for your help! We really appreciate it!

Ap
Review №52

Very nice and so clean. Girl in the office was so nice and extremely helpful.

Ja
Review №53

Theresa was so helpful and polite. The facility is so clean. Would recommend this storage place to all our friends!!

As
Review №54

The staff was respectful and very helpful, as soon as I walked through the door to the time I left the facility. Any and all questions were answered perfectly so that I understood well. Totally recommending this place, glad I found it.Staff: amazing (you know who you are)

De
Review №55

Theresa was great!! I was so pleased for the service that I received I would recommend this company to anyone who needs storage!

Me
Review №56

Oh my gosh, Sara may actually be the most knowledgeable storage manager ever! She really helped me find the best solutions for my needs, and I didnt feel like I was getting ripped off. The facility is clean and the office is very welcoming. I really appreciate all the time Sara and her team took to help me feel good about storing my items!

An
Review №57

Very reasonable prices, large spaces for low cost.

Ti
Review №58

The process for getting a storage unit was quick and easy. Sam, the Associate Director, was very helpful and efficient, which I greatly appreciate. I also appreciate the availability of the moving van and we have reserved it to move items instead of having to rent from UHaul or Penske separately. Life Storage is helping our move be less complicated and cheaper and that is greatly appreciated!

Fi
Review №59

Being a Handy Man I have been to a lot of places and met a lot of people. Life Storage is top of the list with customer service, Theresa was a amazing help. This place is great!!

Dr
Review №60

Nice place. Theresa was a great help getting me started with this whole process. Will be recommending this place to anyone I know that needs storage.

Ph
Review №61

The staff here is always so kind and helpful. I recommended it to a bunch of friends that needed space and they love it here! Sam has helped me so much with getting the perfect size unit that I needed.

To
Review №62

Very clean facility and nice girls in the office

Fi
Review №63

Really nice place. Rental was very easy and Teresa was great going over all the details.

He
Review №64

Great customer service, I forgot the ladys name that assisted me but she was quick and explained everything. Answered all my questions and was very sweet in showing me my storage and gave me her card to call if I had any additional concerns. The whole process took about 15 mins and was smooth! Will use again!

Do
Review №65

Great place. Facility is very clean and very secure. Theresa was very helpful snd great at explaining everything to me.

Ma
Review №66

I was at my storage unit today and had a few questions. Both Saras where very helpful. They were busy cleaning the lot and acknowledged that I had a few questions, and stopped to helped me out. The storage facility is clean and friendly, glad both the Saras are there keeping my valuable safe. Thanks Ladies.

Me
Review №67

Awesome is all I could say about this facility and staff!

Co
Review №68

Sam was very helpful in setting up my storage unit. Life Storage has affordable prices and you arent stuck in a contract. The space is nice and easily accessible.

Zo
Review №69

Storage units are really clean and the staff was very helpful both on the phone and in the office. They answered all questions and everything was very affordable and convienent. They even provided us with a moving truck for basically free.

Da
Review №70

Sara, Youre the BEST ! Why cant other businesss have this kind of service. I would hire her in a minute if I owned my own business. I was SO nice to have someone understand your questions and answer them completely without a big sales pitch. All the Best,Sara!

Je
Review №71

Both Sarah H and Sarah S were very helpful. They got me exactly the type of space I was looking for and were very friendly. Took the time to answer any questions I had and show me how to use the facilities. Very satisfied.

De
Review №72

Great place. Theresa was awesome helping me get into the right space.

Ke
Review №73

Really nice place and Teresa was very helpful with my rental. Will recommend to anyone needing storage.

DS
Review №74

Recently moved to Mt. Greenwood and Teresa was very accommodating while I moved in. I was pleasantly surprised that the unit was so clean and ready for me to move in. I may never leave!

Ti
Review №75

Theresa was a great help with getting me into the right size unit. This place is very clean and secure.

G
Review №76

Very nice storage company. Place is very clean and very secure. The girls in the office are extremely helpful and nice.

Ro
Review №77

I was looking for a semi-permeant self storage unit. So I visited a few of the other self storage facilities in the area. I found that the customer service and attention I received at Uncle Bobs was second to none. And although this location is a bit older, they are doing some nice renovations to update everything. Really happy I choose to go with Uncle Bobs.

Ch
Review №78

Fabulous place and Staff. Would highly recommend!! Give them a try, wont. be disappointed.

C
Review №79

Uncle Bobs is a good company, honest and generous. They found my sisters phone which had fallen out of her pocket when she was there and didnt realized it. They called her to tell her they found it and they are shipping it back to her free of charge. Not many people or places would do such a thing.

Ja
Review №80

Service was great. Sarah (with the red hair) does a good job in customer service and just having conversation. Didnt get a chance to speak/work with the other Sarah, but Ive heard great things.

Ma
Review №81

Great place if you need storage

Co
Review №82

Great place. Great staff. Very clean building and very secure.

Ed
Review №83

Great people and great service😉🙏

Ma
Review №84

Nice place. Very clean and secure. Helpful and friendly staff.

Be
Review №85

Although my stay was short, my stay at uncle bobs was great. I would highly recommend this location. Theresa and Sam were an amazing help!

Ru
Review №86

Very friendly and helpful staff. I was waiting for a large shipment. I waited inside and the staff was welcoming.

Mi
Review №87

This place is always so clean and smells so fresh. Girls in the front office are awesome.

Ch
Review №88

Great place. Very clean and very helpful staff.

B
Review №89

Awesome place!!! Theresa and Marilyn in the office are great. Highly recommend.

Al
Review №90

Amazing people to do business with! Highly recommend! Office staff are always nice and helpful.

Ma
Review №91

This facility is always clean and secure and Theresa has always been so helpful with me in the office!

Fr
Review №92

Great staff clean grounds a lot of merchandise to make my move quick and easy and the use of the van is very convenient and I will recommend this to anyone who needs a quick storage between moves

Wa
Review №93

Had a storage unit for several years and didnt ever feel like I was paying to much. Uncle Bobs is an awesome company, honest, and excellent service! Recommend them 100%!

Ra
Review №94

Great service and friendly staff.I will recommend this place to all my friends and family.

Da
Review №95

So far all costs have been provided up front. Nothing hidden. Both Sam & Theresa have been very helpful and informative. We will be moving in our stuff tomorrow! (With the FREE truck they provide.)

Ma
Review №96

Very nice and clean place to store your stuffThe team are polite and very friendly definately will recommend to a friend many thanks to the team

Er
Review №97

Great place friendly staff Therese was very helpful in showing me the facility and with her recommendations on how to store my belongings i will recommend to all my friends

RI
Review №98

I had a great experience at this location, Theresa made everything simple and easy for me!

Ni
Review №99

The facility is very well maintained :) The customer service is great as well, they answered all of my questions and recommended the perfect size unit for my needs.

Na
Review №100

Great store manager! Super helpful, great expertise and excellent recommendations. Space for storage is considerably dry and the high ceilings make even the awkwardest of items fit.

Information
17 Photos
100 Comments
4.8 Rating
  • Address:5253 W 111th St, Alsip, IL 60803, United States
  • Site:https://www.lifestorage.com/storage-units/illinois/chicago/60803/480-in-alsip/?utm_source=google&utm_medium=maps&utm_campaign=GMB-IL-480&utm_content=website-link&howheard=IGB
  • Phone:+1 708-425-4466
Categories
  • Self-storage facility
  • Storage facility
  • Moving supply store
  • Moving and storage service
  • Automobile storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:8:30am–5pm
  • Sunday:12–4pm
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