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Pavilion Nail Lounge Milton
13057 GA-9 suite 230, Alpharetta, GA 30004, United States
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Ch
Review №1

I really enjoyed my experience here. We made reservations over the phone and when we walked in they greeted us and had us sign a covid release form which is rare these days. Everything was very clean and there was even a lady on sight cleaning every station after each person left. Sammy did my nails and she was amazing. I got a full set of dip and she worked with me at every step to make sure I was happy. I showed her a picture of what I wanted and she let me know they didnt have the stickers I would need, but she helped me figure out alternatives. She took time and effort with my nails and I totally love them. I really liked this place and will definitely be back. The only thing I dont like is that theyre too far away from me to go often! 10/10 would recommend!

Ma
Review №2

Nga did amazing on my nails and was so kind and legitimately made my day! She was so sweet and helped me find the exact design I wanted! It was a great experience

He
Review №3

Very impressed By this salon. The manager greeted me & he was very nice. He seems to understand the value of customer service. I opted for pedi w massage & the lady that helped me was amazing. Best massage I’ve had in forever. The manager plays the piano too, which is a nice touch.

Am
Review №4

When I moved to GA, I spent many weekends trying nail salons, but once I found Pavilion Nail Lounge, I stopped looking. The moment you walk in Tom the manager makes you feel like family. He has the best customer service I have ever seen. Lily does my SNS dip (seen in picture) and does a beautiful job every time, on top of that she is a joy to talk to. Lily has become an amazing friend to me. Mi does my mothers SNS dip/pedicures and my mom always says this is the best quality job I have had. Sammy/Mia does my signature pedicures and their massages are so amazing they put me to sleep. Without a doubt I recommend this place to everyone, not to mention their booking scheduling online is extremely easy!

Va
Review №5

I am not one to write reviews but I was so disappointed in this place. Aside from the unpleasant interaction with the receptionist who also did my nails, the quality of my manicure was terrible. My nails are different lengths, my cuticles look like they haven’t been touched and my nail polish is not evenly on. My pedicure was done by David who actually did do a good job

Va
Review №6

Went there yesterday since my mom and I were eating close by. The service was very good and fast too. The gentleman that was attending at the front was very professional and answered all questions we had. He also plays piano and it was a great experience. Highly recommend this place to anyone that goes by there.

ir
Review №7

I always get my nails done by Irene and she’s so so great! She always makes my nails look fabulous💛 They’re also very long-lasting! All of my nails stayed on with no problem for a month. I would definitely recommend to get your nails done by Irene here.

Ka
Review №8

They charged me an outrageous amount of money for 2 acrylic sets. They charged me for every little thing. $175. I would be okay with it if my nails looked great but they’re horrible. They look dirty, are way too thick, and feel like they’re about to come off. DO NOT COME HERE.

Ro
Review №9

They are so friendly! They make sure you feel welcome. Everyone is so sweet. They do such a good job on my nails.

Ki
Review №10

Rachel did an amazing job! She pays attention to detail and gave me exactly what I wanted. I usually don’t put designs on my nails, but she recommended a design that suits my personality, and it came out great! She also did not take a long time and helped me pick the color I was looking good. Thanks Rachel!

Al
Review №11

The manager guy is really nice and welcoming, offer drinks when you walk in. They have lots of seats and good relaxing music.I keep coming back hoping my pedicures will get better, but they dont. and this last time, I got the worst paint job Ive ever had. Ive just made the decision to not come back and try other places.

Ma
Review №12

Our first time at this nail salon and it was amazing. Very good service, polite staff and the pedicures were perfect. They didnt rush through the service, the staff was so nice and accommodating.

Tr
Review №13

I have enjoyed coming here since it opened. It is very clean, customer service is always friendly and the nail techs are amazing. Rachel is so creative and talented, I trust her to create masterpieces of art on my nails.

Ta
Review №14

I got dip nails and they are horrible. I will try to attach pic. I should not have had to pay for this horrible job. Every one was nice but quality was below average.

Ke
Review №15

I had my nails done by Rachel and she did a GREAT job! Ill definitely be back.

An
Review №16

Excellent customer service, quality and predisposition from the owner to accommodate client requests. Including live music!!!

Ka
Review №17

This was my first time with my roommate and it was not a good time. I called to make a reservation, and when we got there, they asked multiple times about the services.I got SNS. The manicurist used the electric fine on my nails, weakening the bed from the beginning. The end result was roughly finished, with the top coat tacking. I also got the jelly pedicure. Hot stones were blue used, though they should have been. There was no mask as advertised, and the towel wrapping wasnt correct.My roommate got SNS. Her nails were inconsistent. She also got the jelly pedicure. The jelly wasnt used in the proper sequence, so the technician just opened the pack and let it spill out halfway through. The stones were too hot and burned hey feet.Needless to say, this is a never again.

Ki
Review №18

This place isn’t worth the money. I got a pedicure with callous removal and yet I still have callouses and my feet are actually drier than when I left home. Manicure is ok, but there’s polish on my skin. And don’t even get me started on that obnoxious piano at the front door. You can’t even relax or hear yourself think. I won’t be back.

Ma
Review №19

If I could give them more than 5 stars I would! This place literally gave me the best experience I’ve ever had getting my nails done. In addition to doing an excellent job the staff are also super friendly and very pleasant to be around. I will definitely be returning and will recommend this place to others.

Ze
Review №20

Lee did my nails and it’s so nice. I love this salon and Lee is so sweet girl. I will back!

Sc
Review №21

The service was great. They were really nice and did a great job for my wife and myself at the same time. The price was right for the work provided. We will go back to their place again. Also, you can eat just up the way so it was very convenient for an afternoon together.

Ka
Review №22

Love my nails!Lee did it today. She’s so sweet and funny!

Mi
Review №23

I live near are a lot of different salons and I’m SO GLAD I WENT HERE. I’ve been to a couple others and this place is hands down the best! Not only were the staff extremely friendly and warm welcoming but they did a great job on my nails and toes. In addition, The prices of their services were fair. I came home and told my family that this is “my new place.” I just moved here from California And I had tried a couple other salons and none met met my expectations until this salon! So thankful I tried this place!!!

He
Review №24

Service was prompt. No wait when we went. Also, Sammy was really sweet, and she did a great job on my daughters nails! My daughter loves them. 💅🏼

Do
Review №25

Beautiful Salon, professional and friendly staff. I had the best pedicure in a long time. The prices are reasonable too. David was awesome. Ill definitely be back

mo
Review №26

I just walked in THIS location on a TUESDAY evening. They were not near closing time nor busy. No ONE GREETED or offered to provide service. I waited for all of 10-20 minutes just to be ACKNOWLEDGED and still was not. Personnel walked to front of lounge where I sat and did not GREET or say anything to me. Simply ignored my presence as if I was not there. I’m a very understanding person a simple “hi ma’am we will be with you in a second” would of been acceptable. Or even if they felt they were not able to assist they could of STATED that. Not just IGNORE A CUSTOMER WHEN THEY ARE CLEARLY WAITING ON SERVICE.Will not be returning.

So
Review №27

Fun experience. Inexpensive. Great service. Lee y Kyle were phenomenal. Beautiful y clean salon. Friendly and welcoming staff. Will visit again next trip to the city.

Ti
Review №28

I have been to this nail shop 3 times now. Irene and Michelle are great technicians. The owners are super welcoming and accommodating. I truly appreciate them taking me so close to closing time. I highly recommend this shop! You won’t regret it!

Ha
Review №29

Kevin and his staff are extremely attentive. Top notch services here, and the ambiance is super classy. The live piano music by Ngoc Tan makes this place a relaxing retreat and unique too!

La
Review №30

Irene is meticulous and takes her time to do your nails exactly the way you ask her too. The Manager Sandra is so personable. I LOVE the fact she speaks to each and every customer. It was my first time but it certainly wont be my last!

Ma
Review №31

Miss Mia did my nails today and I’m very happy with my manicure. She is the best so far!

Mi
Review №32

We saw this salon while driving by and decided to give it a chance. What a GREAT find!! We love it here! We go on our lunch break and we are out in less than an hour. The owner is so personable! Highly recommend this salon!

Fa
Review №33

Loved coming here. They were prompt and kind. They attended to all of my needs. Michelle did an awesome job with the manicure. I’ve never gotten SNS done but I really enjoyed my experience here and the exchanges with all of the staff!!

Cy
Review №34

I booked this salon for my mommy makeover day. It was the first time getting my nails done in over 10 years and unfortunately I was very disappointed. I was there for over three hours and had my nails done three different times and still left with a mediocre product. The staff was very nice and the technician who did my nails was very apologetic but overall I was not happy with the quality of my nails.

Rh
Review №35

I had the very best experience at Pavilion Nails. Everyone here is so nice and extremely professional. They take excellent care of their customers! They are COVID cautious. I highly Recommend Leah for manicures and SNS nails. She does a very thorough job and is meticulous. I also highly recommend Tino for a pedicure. He gives the best massages and does a great job on the pedicure as well. I love this place!

Sh
Review №36

I went to this salon for the first time and met Lee. I often have acrylic on my nails but when she looks at my nails it is very thin so she recommend me through SNS. I was excited so I followed her words and I am very pleased with that. I love my nails so much! Thank you very much Lee. Ill be back to see her in 2 weeks.

Br
Review №37

So everyone there was SUPER kind. The presentation is amazing. My issue(s) were this:• overpriced by a LOT. I paid $286 for two pedicures (priced at $42 each - #2 on their menu), a full set of acrylics for my daughter, and sns for myself. They charged me an additional $20 each to have gel polish on our toes. Of course they didn’t tell me this until it was time to pay. We were also nickel and dimed with $5 for my daughter keeping the nails long. $5 for coffin shaped, etc.• they have a policy if something happens to the nails in the first 7 days, they will fix free of charge. Day two my daughters acrylic literally popped off. Another one broke in half. This was not from her being rough. We get our nails/toes done regularly and never had this problem. When we went back to fix, they were nice but did a horrible job repairing. We haven’t even hit our 2 week mark and all of her nails either popped off or broke.Again, everyone is/was super nice but the quality of product is terrible. Unfortunately, we will not be returning. It’s not even our 2 week mark and both of us look like our nails and toes have been neglected for at least a month.

Ch
Review №38

This is the best experience that Ive had at a nail salon in a very long time! Lily, Leah, and the woman who greeted me when I came in (Sorry I dont know her name!) were all amazing. They were attentive and professional. So glad I stopped in. I truly appreciate the additional safety measures that they are taking due to Covid as well.

Kr
Review №39

This salon is wonderful. Everyone is polite and professional, they are clean and they take Covid precautions very seriously. They also do a great job!

Da
Review №40

Brand new salon, very clean and spacious. All techs/employees and customers were wearing masks and the techs also wore gloves during service. Michelle was very sweet and she did a great job on my gel manicure. They also gave me a discount as a new customer. Will definitely be back!

Al
Review №41

Always a wonderful experience and love the coffee staff is always nice and friendly... Kudos to Leah and David.

La
Review №42

Very fancy and clean nail salon at affordable prices. Staff was very friendly and paid attention to detail and took their time which was a plus. Very relaxing experience!

Kh
Review №43

I have been here many times. Everything is good.The inside is very beautiful. I will be back.

An
Review №44

Everyone is super sweet. I had the best, warm experience. I also really enjoyed the live piano. Lee & Tony, thank you!!!

Al
Review №45

I went for the first time ever today and Kyle gave me a pedicure. It was the best pedicure I’ve ever had!!! He paid attention to detail and I felt spoiled! They also provided me with hot green tea which was perfect for this cold dreary day. I will DEFINITELY be back.

As
Review №46

Sammy is amazing and always a pleasure! She did my French tip beautifully.

Sy
Review №47

Very expensive and my nail broke with in 3 days of getting them would not recommend

Se
Review №48

Had a teenager doing my nails. She was amazing and sweet but I only got it polished and it was pricey.

Sa
Review №49

Super clean! Michelle my nail tech best I’ve had in the 5 years I’ve been living in Alpharetta. So glad to have found this shop. Please go visit. You won’t be disappointed promise.

Sh
Review №50

Loved it big and spacious.. michelle was very polite and did a awesome job. I Will be going back to her

He
Review №51

Leah and Irene are fantastic at what they do. I found my new nail lounge. Leah is easy to talk to, and Irene is so sweet

Ka
Review №52

Love love love this place, everyone is super friendly and I loved my nails and how they treated me

Dr
Review №53

New nail salon, with great customer service. Timmy was my nail tech, and he did a phenomenal job. He takes his time, and pays close attention to detail. Something that I love, my nails look amazing. I will definitely go back.

Hi
Review №54

Just moved to the area and needed to find a new salon and I absolutely love this place! They are so professional and SO kind. I appreciate that they actually care about their customer’s having great experiences every time they visit. Never had a better mani/pedi in my life and their foot/leg massages are stellar. On the weekends they have a live pianist and it really adds an extra 5 stars to the whole experience. Just beautiful and relaxing. I’m so glad I found y’all bc this is my new spot!!! Thank you Michelle & David!

Ni
Review №55

Their hot stone and bamboo pedicure was so good!!The staff is so professional!! They care about their customers !! Everything is clean!! Their chairs have the best massage so far and everything is new!! The owner is very talented too!! Good vibes here!!

Re
Review №56

Consistently great experience! My 5-year old granddaughter joined me today, and she was treated like a princess. Our nails look great, the pedicure was amazing! We have found our favorite place!

Rh
Review №57

It was incredible! The people are all so friendly. It is a very different vibe at this salon! Give great people your business:)

Sh
Review №58

Beautiful salon and the sweetest ladies! The manager and staff greeted me at the door and were very helpful throughout my visit. The salon is very big so it is easy to distance in there. I had a great experience!!

Je
Review №59

This was my first visit to the Pavilion Nail Lounge and from the time I walked in the door, their COVID protocols were on point. From temperature checks to hand sanitizer. They space all customers so far apart (there are 6 pedicure rooms with 6 chairs- one customer per room). They serve all beverages, my favorite is the Lemon Ginger Tea!! My technician Michelle, had wonderful customer service and sAfety at the forefront. Definitely returning again!!

sh
Review №60

It was a wonderful experience with the mani and pedicure. Tony, David, Lisa and Kyle are awesome. They mak sure that you leave happy. I highly recommend Pavillion Nail and spa

Be
Review №61

Tony did my manicure, SNS. He was very friendly and did a great job. Definitely going back!!

He
Review №62

I LOVE LEAH.... long as she is there I’m coming back!!! Great customer service. Hope she was happy with her tip! And Leah knows how to paint nails....

Sa
Review №63

Staff was super nice and helpful!! They did an excellent job on my SNS manicure and gel pedicure. They have a lot of colors to choose from!

Sa
Review №64

I had such a wonderful nail experience with Sammy and Timmy. My nails look amazing. I will definitely be coming back and asking for these two to do my toes and nails.

Te
Review №65

Sammy H. did my nails exactly like the picture down to the last design details! The ambience and customer service is impeccable. I will definitely be back.

Be
Review №66

This is the best nail shop that I have ever used in my 40 plus years. You will absolutely love it! USA made quality products!

Mi
Review №67

I’m very happy to say that I found my new nail salón, is beautiful, clean and relaxing atmosphere, Natalie did everything I ask for and with excellent results and great personality.

Ta
Review №68

I went about a week ago during opening week. Leah was wonderful!! I got dip powder and she did an amazing job. I definitely would go back bc the place was very clean & nicely decorated.

Tr
Review №69

The customer service was beyond exceptional. I was very happy leaving this establishment. I would recommend this place if you want good customer service and good quality.

La
Review №70

I had a great experience today at Pavilion Nail Lounge. The staff was super friendly and the location is very spacious and clean. Michelle did an excellent job on my manicure.

Ga
Review №71

Timmy was the person who did my nails and he was AMAZING!!! He was super sweet and kind, and he did a little extra at the end that I have never experienced before we I get my nails done

Cr
Review №72

I had a wonderful experience at newly opened Pavilion Nail Lounge. Timmy did my nails with the SNS powder. They looked beautiful afterwards. Sammy did my pedicure and it was amazing. The manager was very warm and welcoming. I highly recommend this place.

Ki
Review №73

Absolutely awesome and amazing! The Ritz-Carlton of nail salons but not the price. SANDRA ROCKS. LOVE IT

El
Review №74

It was so spacious and clean inside! The decor was beautiful and the service was phenomenal. Leah was exceptional—highly recommend!

Jo
Review №75

Never visited a salon more luxurious. My wife really enjoyed the service and work done.

Em
Review №76

Brand new salon, very clean and nice. I love the collagen gloves. Sammy did a great job.

Fe
Review №77

This is a great place. Clean, professional, and they do a really good job.

Na
Review №78

Very professional and helpful service. Loved the nails. Hope to be back soon!

Sa
Review №79

Awesome sns nails Michelle did a great job! Clean shop and great coffee

Ha
Review №80

Just had the best mani/ pedi experience at Pavillion Nail Lounge. Timmy and Leah did a beautiful job, they took great care of me and their attention to detail was above and beyond. I appreciate their efforts to keeping the salon clean and sanitized. Will definitely be back soon.

Be
Review №81

I’ve never had such a meticulous mani in my life, she was on every detail and did a great job!! Samy is the GOAT 💯

Ta
Review №82

Great customer service and wonderful talent!

Ju
Review №83

I been twice already.I got service from Irene and jina , omg!I give them 10/10!!

Ki
Review №84

Amazing and beautiful

Br
Review №85

Nice and clean. Timmy and Lynn are the best!

So
Review №86

Great staff and very friendly!

ke
Review №87

Wonderful place! Timmy and Lynn did a fantastic job!!

An
Review №88

Tina was very professional and did an awesome job.

As
Review №89

Timmy did a great job! Very attentive!

Gl
Review №90

Very clean very organize everyone was distant temp taking and papers filled out for covid

An
Review №91

Sammy & David are excellent!!!!!

Sh
Review №92

Perfection!

Pa
Review №93

The attention and customer service is very good, the place is spacious and neat, the prices are competitive, I was very satisfied with my manicure sns, I recommend My, She works very well, I was also super happy with my tinting eyebrows! Super recommend this place!The attention and customer service is very good, the place is spacious and neat, the prices are competitive, I was very satisfied with my manicure sns, I recommend My, it works very well, I was also super happy with my tinting eyebrows! Super recommend this place!

Information
100 Photos
93 Comments
5 Rating
  • Address:13057 GA-9 suite 230, Alpharetta, GA 30004, United States
  • Site:https://pavilionnailloungemilton.com/
  • Phone:+1 470-268-3862
Categories
  • Nail salon
Working hours
  • Monday:11:30am–6pm
  • Tuesday:9:30am–7:30pm
  • Wednesday:9:30am–7:30pm
  • Thursday:9:30am–7:30pm
  • Friday:9:30am–7:30pm
  • Saturday:9:30am–7:30pm
  • Sunday:9:30am–7pm
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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