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Gillman Insurance Problem Solvers
11175 Cicero Dr Suite 575, Alpharetta, GA 30022, United States
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Ev
Review №1

Great attentive service. Gave us several options and explained them clearly. Saved about $2,000 with no reduction in coverage! They even reached out to our former insurance company to notify them that we were discontinuing service. Could not have been easier

Ma
Review №2

I am a new customer to Gillman insurance. I worked with Cindy, who made the process super easy. She found a great price and put it together quickly. Communication was excellent! I even received a warm and welcoming Thank you card! Great experience. I would highly recommend.

Th
Review №3

The team at Gillman Insurance was prompt & competitive with quotes, very professional and the service was superb! Highly recommend!

Fr
Review №4

Gillman Insurance has helped us protect our business for 7 years. When we have questions answers are never far away with Ed and his team providing exceptional customer service. With so many choices available it makes sense to choose a group that will actually get to know you, your business and your goals.

Ro
Review №5

My connection to Gilmore was due to a reference from my realtor.They have been fantastic. I have car, homeowners, and liability insurance through them.They are more responsive than any other firm I have had -period.I give the my highest recommendation without reservations !

Ca
Review №6

Cindy was very responsive and was able to beat my current rates. The application process was quick and simple and I was able to electronically sign everything in just a few minutes. Would recommend!

At
Review №7

I have been extremely pleased with Gillman Insurance. I could not have asked for better customer service than I am getting. Heather Brogdon is my personal insurance advisor. She is fantastic! Heather has continuously gone out of her way to pride my family with exceptional service. Honestly, she helps with so much we consider her to be part of our family! Heather, we certainly appreciate what you do for us! Above and beyond in all insurance related aspects. THANK YOU!

Ea
Review №8

Gillman Insurance Problem Solvers have been a great company to work with for my small business insurance needs. They have clarified policy quotes and coverage details to help me make good policy decisions. I was very impressed when I was contacted unsolicited to discuss my current policy, confirm what I needed to adjust, and solidify how I would like to move forward. I was pleased with the outcome and have a new policy that covers everything that I needed.

Mi
Review №9

Condy and her team at Gillman Insurance are truly problem solvers. Thank you for always being accessible, responsive and for taking care of my family insurance needs.

Ro
Review №10

Ed, Cindy and Heather are all great people to work with. They saved me a bunch with my home and auto insurance.

Ja
Review №11

Gillman has been handling one home owner insurance policy for me for several years. In the past month, I reached out all 10 agents at Gillman office and left several phone messages asking he/she to call me back, but no one ever did! I dont understand why they have an average of 4.9 stars out of 150 or so reviews.[follow-up] I just realized my agent had a personal issue in the past several months. My agent has contacted me and promised me to resolve my problem with the insurance company. I am temporarily giving them a 4-star if my problem is actually resolved.

Ge
Review №12

Mark was very good in taking care of all my concerns

Li
Review №13

Heather is awesome! Answered all my question and very quick to respond.

An
Review №14

I have been a customer of Gilman insurance for several years and the rates are competitive and the staff are very professional.The challenge is that on a couple of occasions I have had two call back for follow up information.I highly recommend this insurance company

Ed
Review №15

Great insurance company to do business with. Have been using Gillman Insurance for over 10 years; Always reliable and professional. Highly recommend for small-mid size businesses.

Ma
Review №16

Elizabeth was excellent! She was proactive regarding an issue in my workers comp policy. Further, she took ownership of the problem and got it quickly resolved with the insurance company. A very refreshing level of personal attention and Customer Service!

St
Review №17

I’m a 36 year business owner creating medium sized productions on location. Our jobs are always moving targets-organically alive!Karen and her team somehow are always able to meet our varied needs. Her work is prompt, accurate and a terrific value. She makes us look GOOD to clients and vendors alike. Thank you Karen!!!

Pa
Review №18

Our business has been using Gillman Insurance for 8 years. They are professional and very responsive. They have saved us money but they bring great advice and also recommend appropriate insurance coverage that we may not be aware of to minimize our risk.

Ha
Review №19

Gillman Insurance is easily one of the best agencies I have gotten to work with. All of the agents are incredibly nice, responsive, and do what they can to help you with your insurance needs! Ed treats the team and clients like a family and it shows.

Br
Review №20

Eric Whitt is truly the best and most professional insurance broker I have dealt with in my 11 years in business. I have already recommended him to several friends and family. Thank you for your great help, Eric!

Bl
Review №21

We called several insurance companies in the area when we first started our business, and Gillman was by far the most helpful. They answered all our questions and helped set up the best plan for us. Elizabeth has been helping us ever since. She has been very responsive, attentive, and informative as our company and our insurance needs have grown.

To
Review №22

Karen was so helpful and quick to respond which was crucial because I needed to get insurance ASAP to secure a client. She was very transparent about fees and coverage costs, which also saved me some money. Im very happy with my new business insurance and agent!

Li
Review №23

Karen has been taking care of my insurance needs for over ten years.Her timeliness and attention to detail allow my focus to remain on the job at hand and on my clients and crew. Not only is Karen excellent at what she does, she always carries out her duties with good spirit and friendliness. Simply put, working with Karen is an absolute pleasure!

Ra
Review №24

The quality work and individual you have to work for you was professional and on time and very respectful and responsive and knew his job to the t thank you all

Br
Review №25

Using Gillman Insurance was probably the best thing I’ve done as of 2020. My agent Shirley is so easy to get ahold of and responds promptly to all my concerns. I’m now saving over &100 a month on my car insurance. It used to be almost as high as my car payment itself, and now it’s practically cut in half. Very happy.

su
Review №26

Shirley is so trustworthy and always selected the most suitable policy for me. The price is reasonable! She is very kind and helpful!

Mi
Review №27

Shirley thank you very much for helping us. She was so kind and patient with us. She help us a lot in many ways. She had a great attitude and had great customer service and listen to our problems. Thank you very much. Have a nice day. 😊

Dw
Review №28

Karen Stetz is the most responsible insurance partner you can find. She always responds to her email and does it promptly (less than a few minutes). Always delivers on any insurance requests and makes it happen super fast. Business has been good because of her. Thank you, Karen!

Br
Review №29

I absolutely will refer all my friends and family to heather! She made the quoting process so easy and understandable. She’s so great with people! Highly professional but still able to be down to earth. It’s so hard to find someone like that in the insurance industry! 5 stars for Gilman and 5 stars for heather!!!

ar
Review №30

Perfect advice and transactions every time.

St
Review №31

Ed from Gillman Insurance did a great job of understanding our business and insurance needs. His team was able to pull together what we needed quickly and clearly explain our options. It was a painless process. Gillman is hghly recommended!

Da
Review №32

Karen is amazing to work with and has always been there for myself and my Video Production business. The entertainment business moves fast and Karen has been there for me in a pinch. She has helped with any questions, adding new equipment and requesting insurance certificates for video productions. Karen and the wonderful service of Gilman Insurance Problem Solvers is like having a partner in your corner when you are in need of knowledge and coverage. My video production business has been supported by their service and my business is growing for that reason. The service is top notch and I highly recommend it. Do yourself a favor and reach out to Karen. You will be happy you did it.

Pe
Review №33

Shirley was very friendly to work with. She helped me process the paperwork fast and the rate was very good. And I even received a thank you card written by her during the thansgiving! She was such a kind lady! Highly recommend!

Zo
Review №34

Ed and his entire Gilman Insurance Team are true professionals. We have been a happy client since 2006-2007. Thank you team!

Ka
Review №35

Couldnt be happier with Gillman Insurance. Every question is answered quickly and any issue is resolved promptly. Its great to do business with a local, supportive company. Thanks to Cindy and Heather for the hands-on help any time its needed.

Be
Review №36

Karen was very helpful in assisting me to find the policy that best suited my needs. She is very knowledgeable and incredibly responsive. Any questions or changes to my policy were addressed immediately.

Mi
Review №37

I have used Gillman Insurance for several years for all my business needs. We have complex requests due to the large construction projects we contract with; yet all of the Gillman personnel we deal with have been true problem solvers with a high degree of knowledge, quick responsiveness and friendly attitudes. Eric and Leah, the two assigned to us, are exceptional. I highly recommend.

St
Review №38

We have worked with Karen Stetz for over 10 years and I just wanted to say how awesome she is! Recently we had a special circumstance that required quick action and Karen went above and beyond to help us. We are so grateful for her amazing service!

We
Review №39

I was sent to Gilman Insurance by a friend. Ed and his team were up to taking on the task of finding my company insurance as we have relocated from another state. They made the transition very easy. Every phone call and email and meeting was professional and made me feel at ease with the process.

Ja
Review №40

Gilman is an extension of our business! They have handled all of our insurance needs for Almost 20 years! Our production company produces media and events and constantly needs COI’s for locations where we are filming or producing an event. It is the media shoots where we might need help in a short period of time. In most cases we are in another time zone. We have never reached out to Gilman and not gotten help when we need it. I want to emphasize “when we need it!” We were in San Francisco a while ago and had a video shoot location relocated at the last minute- when they demanded a COI and our Gilman rep was not available: another agent jumped in AFTER HOURS and got it done! Gilman gets it done!Jason W HaleyPresidentFishEye Media Productions, Inc.

Mi
Review №41

Karen is simply amazing!!!First rate service!She is always there to help with every need that comes up. She is fast, friendly and knowledgeable!It is simply a joy to work with her!

Jo
Review №42

Staff is super kind, sweet, and very professional...they work hard to for fill your needs and most importantly they always communicate with you within a timely manner.

Sh
Review №43

This is a great group of people that is a joy to work with and have always helped When needed...Carla Schwinne is my favorite

fd
Review №44

Great team of professionals that are responsive, and saved me money. Not too many services these days offer cost reduction with improved client servicing. Thank you Cindy & Ed!

Li
Review №45

Have been served by Gillman for more than 3 years now. Very satisfied. My agent, Shirley, is very knowledgeable and professional .She responded quick with my every inquires, she is very reliable .Thank you Shirley.

Ja
Review №46

I am very grateful for all the work that Shirley has done for me over the year. Shirley has been very patient, and helpful with every question that I had for her. So I highly recommend Shirley!!!

Ka
Review №47

Karen was extremely helpful! She made the process so much easier and patiently talked me through the choices. Literally couldn’t have figured it out without her guidance.

Ro
Review №48

The services and insurance for my photo needs that I got through Karen Stetz was excellent. She is always very responsive and has great advice. I would definitely recommend for production insurance.

Ka
Review №49

I’ve been a Gillman Customer for about 15 years and have always received exceptional service. ALL of the staff at Gillman really are problem solvers and are always ready to help with any insurance problems or needs. My special thanks to Cindy Koegel who is my contact person at Gillman.

Ni
Review №50

Gillman Insurance really did go above and beyond other companies Ive dealt with in the past. Heather really helped me identify areas of coverage that I never even thought about with my investment property. I highly recommend Gillman!

Jo
Review №51

Karen is the best, she understands my business and gives the best service that I get anywhere. Prompt, professional and thorough. Easiest 5 star review Ive ever given!

Ha
Review №52

What top notch customer service! Heather was so helpful in answering all of my questions! Definitely recommending Gillman to friends and family!

Je
Review №53

They are always a phone call away and very responsive. If I email or call them I can always expect a response immediately. Thank you!

Ga
Review №54

Exceptional customer service at a fair price, with a personal touch. Changing home and car coverage was so much easier than the online process, or phone process with nationally advertised companies, as Cindy and her colleagues can give advice tailored to your local needs, based on practical experience and knowledge of the marketplace. I found the latter two lacking when pricing coverage by phone or online directly with the carriers.

Ni
Review №55

I have been working with Gilman for years! They always go above and beyond to help me. They are also experienced pros. So when I am on a time crunch for a production; I can count on them to get the task completed. I highly recommend!

Pa
Review №56

Perfect options for cost and coverage. Great team, responsive. I will highly recommend. Give a try once, I’m sure you will love it. Thank you! Gillman Insurance team.

Se
Review №57

Never received any information or even a call back from Mark Silliman regarding business insurance needs for two of my companies. Three weeks of sending him email requests and calling him without any feedback except for one brief call last week when he finally answered my call, and stated that he has been really busy for the past few weeks and he would get back to me the following day.How do you grow your business if you dont reply to your potential customers?? I was shocked to get this service from an agency that was rated so highly on Google.

An
Review №58

For almost 20 years we used Gillman Insurance to cover our small business needs. We found that their service is impeccable. There is always someone available to answer questions and provide information. And they do not just stop at issuing a policy. They truly examine needs and offer options as to which product best addresses those needs. Then they follow up, at least annually, to ensure that all needs are still being met. I strongly recommend Gillman Insurance for your small business coverage.

Ma
Review №59

Karen is the absolute best! She always comes through for me with any last minute insurance requests I have! By far the best service I have ever had with an insurance agent!

Ha
Review №60

Highly recommend these guys! I called hoping I could get a new quote on auto insurance for my husband and I since Progressive was raising our rates. Cindy was not only able to find us a better rate, but it ended up being better coverage too! She was quick and personable and a joy to work with, the only thing I regret is not calling them sooner! :)

Ba
Review №61

I can call with a question or concern and my representative Shaun Clark is there to assist me. She gives me a complete answer and takes the time to explain in detail.

Ly
Review №62

Karen is the best! So incredibly helpful, always willing to facilitate our often last minute requests and always has out back. So appreciate her!!!

St
Review №63

Worked hard on getting me the best deal!!

Sh
Review №64

I feel like Gilman is always looking out for my best interest...

Wi
Review №65

They have provided great service for our business insurance.

Ad
Review №66

Karen rocks! Always so quick to get back to me! I also had to submit a claim for my busted computer and she and the whole team helped me get back to editing as quick as possible! If you are photographer or videographer check her out 🙌🏼🙏🏼 #covered #peaceofmind

Sa
Review №67

The best in customer service I have received ever! Karen is the best! I highly recommend Karen!

Ch
Review №68

I have been with Karen and APA Insurance Services for many years now, And for good reason, she and her team was attentive, helpful and supportive day 1....but more importantly just as attentive, helpful and supportive on day 2964 and counting ;) Unwavering friendly and prompt service - thank you Karen

Jo
Review №69

You made the process of obtaining a quote easy and simple. No forms to fill out, just sending our current info and you took it from there. Of course, being able to beat the current companys price is a major plus too. I also appreciated the friendly but not pushy approach when we communicated by phone and email.

Ly
Review №70

Im a client since 2005: cars, homeowners, umbrella. Always been very pleased and well cared for by my hometown insurance peeps! Good communicators, they save us $ and run their biz efficiently. Cant ask for more!

Ca
Review №71

Gillman provides a very personal experience. Carla and Cindy have been wonderful to work with. Theyre very responsive, and I always feel that they have our best interests in mind. And Im saving money on both our auto and home insurance!

Ze
Review №72

Love this insurance company. Shirley is very nice, and she can always help solve my problems on time. Highly recommend.

Ty
Review №73

Karen has always been absolutely fantastic to work with, coming through with anything I need in such a timely manner. I can’t reccomend her enough-if she can provide the type of insurance you need, then go with her.

Ru
Review №74

You offered and found a better insurance premium without my asking. Also you keep in touch giving good wishes and safety tips for holiday enjoyment. I like your personal and immediate feedback.My agent Cindy is professional , friendly and understanding. I highly recommend Gillman .

Je
Review №75

This office has been amazing! They have gone above & beyond to help us resolve an issue! Thank you Heather!

ci
Review №76

I’ve been a member of Gillman insurance with shirley Chen 6years ago,she is great great agent, personable, careful , patience ,excellent service, and great with keeping you updated on your account. I really appreciate her help!!!!

Da
Review №77

The whole process from the start has been a smooth process with no issues. I would highly recommend them.

Mi
Review №78

Cindy Koegel is a fantastic agent who does whatever it takes to serve her clients. I know that’s hard because I’m also a commercial Insurance broker!!!! I learn customer service from her!!

Te
Review №79

Karen is great to work with, super fast response and very efficient. Highly recommended!

Na
Review №80

I wish I would have found Di earlier in our insurance search. I no longer worry about the research and the right decisions to make. She has everything we need to review and make the best decision which meets our needs. I couldnt be more happy with the service and care we have received.

Ja
Review №81

Karen has made all of my business insurance needs easy, understandable and affordable. I can’t say enough good things about the service that I’ve received.

Mi
Review №82

Great experience. Made shopping for insurance quick and easy.

Ja
Review №83

Karen is great. the best. super prompt and professional.

Bo
Review №84

Cindy is amazing! She always finds me great options and the best prices in the market.I appreciate it very much!

Jo
Review №85

Great team of people ready to help

Ki
Review №86

We are so happy that we made the switch to Gillman Insurance last year. Di has been so helpful in designing the perfect insurance plan to meet our needs, for both home and auto.. The best part is she has saved us hundreds of dollars a year.. She is friendly, caring and always there in a split second to answer any of our questions....

Ke
Review №87

Heather is extremely helpful! She guided me in the right direction!

un
Review №88

Great team!! Got me the insurance I needed

Ti
Review №89

Working with Deborah Stancel at Gillman Insurance Group was a great experience. This was my first time purchasing insurance for my new photography business...so I had lots and lots of questions. Deborah was patient and answered all my questions in a professional and timely manner. Also, I needed a Certificate of Insurance for a shoot in California ASAP...Deborah was able to get it to me within 24 hours.Thank you Gillman Insurance Group for your excellent customer service!

Ar
Review №90

Great customer serviceexceptional personal care from Cindy and the Team.highly recommended Agency if you dont want to talk with robotic Voicemail systems :) thats the place for you !

Sa
Review №91

Shirley is very professional and responsive. I trust her like a friend.

Fr
Review №92

Thank you Elizabeth for the close communication and prompt handling of all our business insurance needs.

Wi
Review №93

Gillman Insurance are true problem solvers. They showed my gaps in my coverage and their proactive approach to my insurance makes me feel comfortable that I am protected against anything that may come up. I highly recommend Gillman Insurance to anyone out there.

St
Review №94

Its so refreshing to have a trusted resource who really does Solve Problems rather than bring them to you for you to solve, or worse yet, creating new ones. Professional, courteous, and done with integrity. Dang Chicks is excited to partner with Gillman Insurance.

Hi
Review №95

Ever since we had our insurance with Gillman insurance we have the best deal. I much thank Cindy for smooth and willingness to help every time I need one.

Pa
Review №96

Gillman Insurance provides excellent customer service and a pleasure to work with.

Ne
Review №97

Cindy has been great to deal with. Very helpful and professional. Appreciate her efforts.

At
Review №98

Gilman Insurance compared pricing for comparable coverage while decreasing my premiums and increasing my coverage. Hands down one of the best and most personable insurance agency I’ve ever dealt with.

Pe
Review №99

Ed, Eric, Leah, Elizabeth and Shaun are super fantastic when it come to customer service and policy questions. They always keep you in the loop and they care about serving your business needs.

La
Review №100

Cindy LeVos Koegel is the Best! I was dreading changing insurance companies and policies, but Cindy made it easy, fast, and pleasant! She answered all my questions, was extremely knowledgeable, friendly, patient, and understanding. Im really looking forward to working with Cindy and the Gillman Insurance Team. Fantastic customer service. A big Thank You to Cindy!

Information
27 Photos
100 Comments
4.9 Rating
  • Address:11175 Cicero Dr Suite 575, Alpharetta, GA 30022, United States
  • Site:https://www.gillmanins.com/
  • Phone:+1 678-297-7977
Categories
  • Auto insurance agency
  • Insurance agency
  • Health insurance agency
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
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