user
North Point Auto Repair
11505 N Fulton Industrial Blvd ste a, Alpharetta, GA 30009, United States
Appearance

Comments
An
Review №1

Steve is the best! He got me right in and fixed my Jeep the same day for an incredibly good price. I had brought my Jeep to another shop and they had said there was nothing wrong. So here on out I won’t be going anywhere else. Always grateful for the kindness, flexibility and prices they offer here. Highly recommend!!

Ka
Review №2

From having a 10 minute conversation with Steve on the phone, I instantly knew he was going to my go-to guy for car services. The customer service he and his team provided was outstanding. He diagnosed my car, and instead of trying to push patch work services on me, he advised me to start car shopping. As unfortunate as the situation was, I really appreciated his honesty and his genuine desire to help me, rather than sell me services that may not work, or that would not help to prevent the inevitable. I told him that I would take my new car back if I ever had any issues, as well as just for basic maintenance and preventable care. I highly recommend him and I am looking forward to continue working with him.

Ma
Review №3

This business is absolutely the best! Not only was my service done in a super timely manner, but the price could not have been better. I have another issue; I am heading right back! Anyone would be remiss if he/she did not have his/her auto serviced here.

Vi
Review №4

I am going for my car service from last 2 years here, Steve and His team is very excellent in the work. They diagnose my car issues and fixed it in timely and cost effective.

Qu
Review №5

My new go-to auto repair shop! I have been to many chain auto repair shops but there is nothing like THIS ONE! No more cringe, guarded feelings getting my car serviced. Steve is AWESOME and the shop has a personality of its own. The staff are amazing and it is just an AUTHENTIC love of cars VIBE walking through the door! Steve IS patient, friendly, helpful, and THOROUGH! Im so happy they fixed that ball joint- which no auto repair shop would assist me with. I knew the whole time what it was- just not the terminology. I explained to Steve my issue with my car and he immediately knew what to do- I LOVE THAT! No more hassle- North Point is on POINT! THANKS GUYS!!!!

Il
Review №6

I would never trust anyone besides Steve. I guarantee that youll feel comfortable knowing that your car is in his hands. Ive come to him for years and have never been disappointed. The staff is JUST as caring. And theyre extremely nice people. Say hi when you see them!

Ma
Review №7

We have a new family auto repair facility. Everyone was super friendly and professional but most of all, they were honest and fair. They diagnosed the issue without charging me and gave great advice. We will back with our other car for some major work...and feel great about their doing it right.

Mi
Review №8

I purchased some EBC rotors and brakes for my 2010 Miata GT and paid Steve and crew to install them for me. The price was reasonable and Steves vast knowledge of cars made the brake job go without a hitch. He also drove the car after the install to make sure there were no issues. I plan on giving them more of my business if they will have me as a returning customer.

Ha
Review №9

Just like your older brother or your dad, Steve and his crew are here for you. They explain everything and pricing is practically 1/4 what youd pay with other brakes places. They cover everything except your body and frame work and are even open til 6! Good humored and truthful to the bone, you wont be disappointed!

Mi
Review №10

Great experience. The mechanic was friendly and trustworthy. I will definitely use them again!

Ma
Review №11

I looked around for prices and read reviews searching for an auto repair company with fair pricing, good customer service, and honest practices. I found NPAR and had been in contact with Steve for about a week and a half. Steve researched the part I needed (catalytic converter), gave me an upfront price and put my mind at ease. No extra fees, no surprises. My car is doing great! They had the best prices around, the best customer service, and they were honest. There is a reason this company has all 5 stars and I will add to it!

Va
Review №12

Steve is knowledgeable, honest and upfront - a rare combination. Him and his team are awesome. I have been taking my cars to Steve for quite some time (years) now and never have been disappointed.

Pa
Review №13

I have come here twice now. One was oil change and an alternator replacement dor my odyssey. Both the times I had great experience with Steve. Reasonable price and Excellent Service. I am definitely coming back with all my car repairs here.

My
Review №14

Steve (the store owner) took care of my issue where my window was not rolling down on my driver side. He also gave me a great price to get it fixed and it works well.He also pointed out any thing my car did or didn’t need maintenance and showed me in person what those were. He even noticed my tire had a small nail in it when I first arrived and he patched it for free. I would definitely come back here again.

As
Review №15

Steve is a life saver !!!! I plan to use him for all my car repairs.When he saw me he remembered my name even though we never met.I am truly satisfied and the prices were reasonable. Steve was patient held a great conversation and took excellent care of my baby odyssey. I am grateful to have come across his business. He is a great businessman !!!So all the way from Decatur We really appreciate you Steve and the north point auto repair shop .

ני
Review №16

Great place, very honest service.And not expensive at all!!!

Ch
Review №17

I was in last week to have my Catalytic converter changed out. I already had the part , but most other places wouldnt install something they did not sell to me. That was not the case here. I called and spoke with Steve, and he was very kind. He gave me a reasonable quote for the installation process and welcomed me to call back if I had any questions. When I got there a few days after my phone call, Steve remembered our conversation and took my car into the shop right away. I had to rush to work and called them back to add on another service, Steve answered promptly and took care of everything within a few hours. They finished with my car earlier than planned and charged me less than expected. I also got to meet the mechanic (Jim) who worked on my car. He was very knowledgeable and explained the next services I needed soon. They did not pressure me into anything, and treated me like family. I will be going to them from now on. Steve and Jim are like family to me now, and I will only trust them to work on my vehicle. I love you guys!!!Chelsey

Sa
Review №18

They accommodated an emergency tire-plugging request in minutes!

Br
Review №19

If you are looking for a knowledgeable, thorough, and honest source to diagnose and repair automotive issues, look no further. I was amazed by the thorough, hands on diagnostics Steve performed to get to the heart of a hard to find issue with my 2012 F150 Ecoboost. Contrast this with the results from a dealership I had taken it to that simply looked up a diagnostic code and recommended that I replace everything their manual noted the problem could be. Steve saved me $2,000 in unnecessary reapirs, and my vehicle is running great.I cant recommend North Point Auto Repair strongly enough.

Je
Review №20

From the first time I called Steve he was honest and up front. He broke down costs and explained the differences in the types of brakes he could use for my Audi A4. A few weeks before calling Steve I went to Pep Boys - Johns Creek, they told me (after 3 + hours) that I needed rear brakes the most and explained that the front were pretty bad too. They, fortunately, didnt have the sensors needed and would have to call around on Monday to get it and told me they would call me once they found it. They never called. I decided to call Audi directly, of course they were overpriced but only by $100 more than Pep Boys was going to charge. I called a few other local mechanics and was shocked when they quoted me a higher prices than Audi! So, based on the amazing reviews, Steve was on my list to call too, I called. I told him that I needed front and rear brakes and rotors and to bleed the brakes and replace fluid (what I was told was needed by Pep Boys). About 30 minutes to an hour after dropping my car off at Steves he called to tell me that the front was really the issue (and that makes sense cause Id assume front usually goes first). Anyway long story short, he did my front brakes, replaced the fluid, an oil change, and replaced a, nearly impossible to install for the average person (thanks Audi), parking light so that I can pass the emissions test. He was fair priced and honest.... a rare combination that equates to an amazing mechanic who I will go to time and time again for both my cars!

Le
Review №21

Steve. it took several days, but it was the solution to my problem. thank you so much for your service. now I know I dont have to go to the Mazda dealership.they went above and beyond, our dead brake light was replaced, interior dome light, too.More importantly, after the repairs were done, our car went for a ride to get the emissions done. Top Notch service.thanks again. you are my new mechanic.

Br
Review №22

The work was done professionally, quick and with very reasonable pricing.

Mi
Review №23

Stopped by with an emergency on the day after Thanksgiving. Steve was able to diagnose and fix the problem quickly, but more than that he treated us like we had been going there for years. We very much appreciate the help, and highly recommend for future service!

C
Review №24

I am a new customer, but I will definitely be a repeat customer. Steve provides tailor made customer service, sending text/phone-call updates and pictures on whats going on with your car. He also goes the extra mile to find car-parts as cheaply (but reliable) as possible. He even had my car cleaned inside and out! Quality, affordable care from a sincerely nice guy.

Ro
Review №25

Great Experience! Steve has tremendous knowledge on all makes and models. He focuses and completes priority work and charges a fair price.

Ma
Review №26

I just moved to the area and North Point Auto Repair was recommended by my previous repair shop in Athens. From the moment I called, Steve was courteous, kind, knowledgeable and professional. After service, Steve called and informed me of everything that was done. He was reasonably priced and got the job done efficiently. I highly recommend this repair facility for any of your automotive needs. Thanks Steve!

Bo
Review №27

A friend referred me to North Point Auto and Im so grateful that she did! The check engine light had been on in for 2-3 months. I had a couple mechanics scan the codes and did the repairs they suggested. Only for the light to come back on after a day or two. I took it to North Point Auto. Steve greeted me very warmly and stopped what he was doing and came out to run the scan codes. He went above and beyond to get to the root of the problem. My car runs fantastic now, no rattles in the engine, no misfires, better gas mileage. I had a couple other repairs done, and my car is running smoothly and I am thrilled. While waiting on my car I saw that Steve and his mechanics are committed to excellence. I wont take my car anywhere else!

Pe
Review №28

Steve and his team are outstanding. It is very difficult to find a mechanic/shop you can trust and I totally trust Steve. He goes above and beyond to find the least expensive solution and the customer service is excellent. I highly recommend NorthPoint Auto Repair

Vi
Review №29

I came in for a stripped locking lug nut that was near impossible to remove. Multiple shops did not want to get near it because they were afraid of scratching my wheels. I was referred to Steve and so I swung by for my first time and Steve immediately came out and went straight into inspecting the problem, and assured me they could take care of it. He and his team were very kind & genuine, they also took the time to explain to me everything they had to do. They did a fantastic job and were able to remove the lug nut without causing any additional damage to the rim. All of this for a very good price.This was my first time here, but will definitely not be the last. Highly recommend. Thanks again Steve!

Ru
Review №30

The absolute best auto shop experience that I can recall. I have never felt more comfortable leaving my truck to be repaired as I have with Steve Miller. The honest, efficient, and straightforward nature of the experience was just straight up awesome. I live in Atlanta, so North Point Auto Repair is nearly an hour drive from me, but that wont stop me from taking all of my auto repair needs there.

da
Review №31

I chose this place based only on yelp reviews. The repair shop I had used for many years was bought out and had changed quite a bit so it was time for a fresh start.One call to Steve and it was obvious why his reviews are excellent. I explained my car issues and from there, I trusted him to do what he does best.Great experience! Great find! Great choice! I will be back!Thanks again!Laura

Bl
Review №32

North Point Auto Repair always does a great job on my car. I feel like I can always depend on them to give me an honest opinion. I would definitely recommend NPAR to my friends and family!

So
Review №33

Im long overdue on writing this review. North Point Auto is the ONLY shop I will bring my car to....Ive been going here for years. Steve is honest, knowledgeable, and just an overall great guy. I always leave with exactly what my car needs and my expectations are frequently exceeded. Seriously, dont even bother going anywhere else. I live all the way in Austell and would rather make the trek to this shop then go to another closer to me. Steve really does go above and beyond for his clients.

Ty
Review №34

We were in a tough spot: a pancake flat tire in a parking lot in Alpharetta. We called the best reviewed place near us, and were so glad we did! Steve met us in the 100 degree heat, brought the required tools, took the tire off, patched it, and then put it back on, all in about ten minutes! He then insisted on helping my wife and I get our spare and jack back in the trunk correctly, and he pointed us to his preferred tire shop for a replacement. We would absolutely recommend North Point Auto Repair to anyone looking for auto service and will be coming back to see Steve again the next time we need anything.

St
Review №35

I took my wife’s car to a dealer thinking they would be able to replace the timing belt. After keeping it for a day, they told me they couldn’t get the parts needed. I did some research and found North Point Auto Repair. What a find. They found all the parts needed and did the repair. I am truly glad to have found a repair shop that will work on an older car.

Ga
Review №36

My family has been using Steve and his shop for about 5 years now. The are the only mechanic I will ever let look at our cars. They will fix everything from our High-Mileage Xterra to our BMW and Porsche. Most honest mechanics I have ever worked with. Thanks guys!

St
Review №37

Wonderful group of technicians and service writers. Steve has worked on multiple vehicles of mine over a number of years and I am never let down. North Point Auto has an upstanding staff that takes care of you with a level of transparency and integrity seldom found in the auto repair industry these days. The job always gets done right in a timely manner at reasonable prices. You can eat of the shop floor. Clean shop, professional technicians. Thanks again guys!SJ

Ch
Review №38

I recently moved to Georgia and of course in the middle of the summer ATL heat, my AC went out. The only auto repair shop I had ever been to previously was owned by my relative, and I know it is usually quite difficult to find a good and honest mechanic. I was so lucky to find North Point Auto Repair and ended up having a phenomenal experience! Steve, the owner, is such a friendly and helpful guy who actually cares about the auto problems you are facing and is willing to do whatever it takes to fix your car. All staff was extremely friendly and helpful, their service goes above and beyond (even dropped me off & picked me up at work while fixing my car), and they give you an extremely fair price for their services. I had such great conversations with all employees every time I was there and truly felt like I had been coming here for years. I know while Im living in GA this is where I will be taking my car for all issues from here on out and I plan to recommend it to my friends as well!

Jo
Review №39

Excellent service. Excellent experience. Steve has serviced our vehicles for a few years now. We always get quality dependable service at a fair price. He has a shop I can trust.

Ed
Review №40

From the day I bought my 2006 Jetta two years ago, no service mechanic had been able to cure the nagging check engine light about the problematic cooling system. Finally I took it in to Steve and he found the problem rather quickly: The plastic radiator cooling fan blade was completely missing! Well thank you Steve for finally solving the problem no one else was able to!Also, Steve was very personable and honest (almost to a fault!). If youre interested and hes not too busy, hell tell you how to trade stock options using a straddle.

Da
Review №41

My car was overheating on my way to work. It is an older vehicle that has not given me problems and I figured it was due to start breaking down. I called North Point Auto, spoke to Steve Miller and let him know I was in a pinch and needed to diagnose my car and get back to work within an hour. He said bring it in. it turned out to be a loose radiator cap form when I checked the fluids the day before. Steve refilled the radiator, checked the fan and sent me on my way in half an hour and billed me at a great price. This was a great opportunity to take advantage of someone who does not know about cars but Steve really made me feel comfortable and showed me that there are honest shops. I have found my family auto shop and would recommend North Point Auto to anyone needing a good solid shop with integrity.

Mu
Review №42

Steves awesome with his analysis of whats really necessary in a repair service. His honest feedback helped save my friend a ton of money in repairs.Great experience when he walks you through all aspects of your car and its needs over time.Also very honest with his pricing and service deliverables.

Di
Review №43

So thankful for the referral from a friend. Steve is a man of integrity and a man of his word. Very rare in his industry and in the world on general. He repaired my Honda CRV both in a timely manner and for a very reasonable price. We have claimed him as our family mechanic .

An
Review №44

North Point Auto was able to provide me same day service for my trailblazers broken transmission cable, and give me a free ride to work while they performed the service.Very polite, professional, and competitively priced. Would absolutely recommend!

Jo
Review №45

Bar none the best in the land. Great customer service still exists.

Da
Review №46

Steve is a man of integrity! Quality work, great customer service, reasonable rates and always on time. Big thumbs up.

Ja
Review №47

Amazing and fast job replacing wheel bearing!

Co
Review №48

Great service A+++ they will do anything to make a customer happy!!

Ca
Review №49

Steve and his team always provides my family with the highest level of trust and value! I recommend North Point Auto Repair everyday of the week!

To
Review №50

Steve and his team are very service oriented. Ive been there several times and each time left feeling I was treated honestly and professionally. Even the trickiest problems have been resolved. Customer for life.

Ky
Review №51

Honest and dependable. Have the best quote with no fluff. Will come here again and again. Thanks Steve!

Ra
Review №52

Took a job nobody else wanted for my son who lives in the area / VERY reasonable, would recommend and would definitely return. Thanks Steve Miller @ North Point

Ka
Review №53

After running over road debris, I had my car towed to North Point Auto repair based on a recommendation from the Geico app! What I thought was just a blown tire turned into much more. I was so thankful that Steve walked me through the damage, the options, and the process for submitting a claim to my insurance. He handled the process entirely and was available day or night to respond to my questions and concerns. I couldnt be happier with my experience with this shop and Steve! Even though its 20+ miles from my house, I will only be using them from now on! I would thoroughly recommend to family and friends!

Ce
Review №54

They. Were. Fantastic! I walked in out of the blue and got serviced that day! Steve walked me through his inspection and would and would not need replacing; then, he explained how much he charged for each service and cut me some slack on some parts. But it wasnt just about the money, it was also about how nice everyone was and how well they did their jobs. Perfect customer service, friendly environment, and the work was superb. I had to get my e brake tightened up, and now that thingll hold me on a 90 degree angle, I swear. Cant sing their praises enough! Look no further for an honest mechanic!

Vi
Review №55

Steve is very friendly and genuine. I took my 2003 Toyota Avalon for general checkup and he inspected car about 20 to 30 minutes, explained condition and didnt charge anything. He didnt suggest any unnecessary or expensive things. I recommended to my friends as well.. Thanks Steve!

mi
Review №56

Great service. Steve is a good man

G
Review №57

Steve saved the day..Stayed late to repair my starter..Honest. Quick. Personable.

We
Review №58

I have trusted Steve with all of my vehicles for years. He is a great communicator and you can tell that he cares more than most. No reason to go anywhere else.

to
Review №59

Jeep broke down so I brought it to these guys. They had me on the road the next day and didn’t gouge me on parts and even gave me a free oil change. Thanks Steve!

Ma
Review №60

Been going to North Point Auto for years, the only mechanic around that I trust with my car! Honest work and run by good people.

br
Review №61

Great service number 10 auto garage better than the dealership and his staff was very friendly

Su
Review №62

Excellent service. Steve is very friendly.

Mo
Review №63

Honest and upfront! Like their professionalism.

Ku
Review №64

Steve is honest, fare and reasonable. I wont take my car any where else.

Ry
Review №65

Loved my experience.

Ed
Review №66

Best in TOWN!

St
Review №67

Great service as usual!!

La
Review №68

Thank you Steve!

Information
12 Photos
68 Comments
5 Rating
  • Address:11505 N Fulton Industrial Blvd ste a, Alpharetta, GA 30009, United States
  • Site:http://www.northpointautorepair.com/
  • Phone:+1 770-475-9316
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Diagnostic center
  • Engine rebuilding service
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations