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AAMCO Transmissions & Total Car Care
18950 SW Shaw St, Aloha, OR 97007, United States
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Lu
Review №1

Super nice and polite, and came highly recommended. They inspected our brakes for free, and did not try to swindle us. Our car was too damaged to be worth the cost of repairs, and they were up front about that when other shops would have just tried to bleed us dry. Definitely going back.

Ch
Review №2

I have been going to this shop for over 10 years. Even though it’s a chain it has the feel of an independent shop in how they treat you. They are able to perform most any repair you need. They will work with you even if you are supplying your own parts from another source. They are professional, friendly, and will advise if you need anything else but have never tried to upsell.

Ja
Review №3

Joseph is a snake oil salesman. Stay away. Price gouging at its finest.

To
Review №4

Got a great deal. Great customer service. I felt like I got more than I paid for.

Je
Review №5

I had my intended purchase (car) brought here for inspection. They did an excellent, thorough job. Joseph in the office is professional and helpful, giving feedback and thoughtful perspectives on if the car would meet my needs effectively. Money well spent!! Honest mechanics, thank you!

ri
Review №6

I would like to give negative stars. Absolutely the worst. They did things that didnt need to be done. Things that made no difference. Now I have to go elsewhere.

Pe
Review №7

Joe has been great, and an absolute pleasure to work with. He cleared up a misunderstanding regarding the weekend reception service i had previously, and I greatly appreciate the professionalism and prompt response to any questions Ive had through the process. Joe singlehandedly retained my trust and business when I was content to go elsewhere. Thank you AAMCO team!

Ep
Review №8

$230 for a part that they got next door at Napa for $40. And they have 20 cars parked in the parking lot. I guess thats why its gonna take 4 days to do a 1 hour job. Hard pass.

ga
Review №9

Joseph was fantastic. Knowledgeable, professional, helpful, understanding. This business and location is a shining star in a world of continuing self dimmed businesses.

Ed
Review №10

This place is great. I was still having problems with my truck after taking it to another shop. I dropped it off and with in 2 hours they had called me back. They found the mistake the other shop made and corrected the problem. And since it didnt involve parts they covered it under there free inspection. I will be coming here from now on. Thanks for everything

eb
Review №11

Expensive for nooooooo reason. Save yourself the headache.

Ni
Review №12

Ill update this review when I get my car back and a phone call about the status. So far, no communication on whats happening weve had to call them. I dont trust car shops whatsoever and Im guessing theyll probably upcharge us for things we didnt even need fixed.

He
Review №13

Dont do it. These guys are the worst in town. Snake oil salesman who play a guessing game on whats wrong, price gouge on parts and take 10 days to do a 3 hour job.

Al
Review №14

I have a Ford Fusion, and I had to get my transmission fluid changed. A couple places in the area told me that I had to go to a Ford Dealership to do it because it was a different transmission that could only be serviced by the manufacturer. I didnt really think that made sense, so I called AAMCO and spoke to Mike. He assured me that that wasnt true and that they could do whatever I needed. I went in for my scheduled appointment and dealt with Nate. Both Mike and Nate were very friendly and professional, and got my car taken care of in less that 45 minutes. Nate even took the time to explain everything. These guys are top notch, and very deserving of a 5 star review.

Ca
Review №15

Took my vehicle to aamco because I had an exhaust leak that was keeping me from passing DEQ. A lot of shops quoted me on a new exhaust manifold, and I just couldnt afford it. So when I finally decided to try one more shop. I am pretty glad it was my local aamco here in Aloha. Joseph said the complimentary inspection would take about an hour and a half, before he could get back to me with an estimate. After only an hour, he called me to let me know that they had spotted the leak, and offered to repair it for only the cost of labor.That was about a month ago and I just passed DEQ today, I couldnt be happier! I just want to say thank you.

Da
Review №16

I was helped by Joseph and the mechanic Nate, both who were very friendly and knowledgable. I brought my car in for a free inspection and they were able to isolate an issue that had likely been ongoing and never been caught by another mechanic. They referred my to a full body shop to get a quote as it had to do with a fram alighnment under my bumper pushing oarta too close together.I had sime questions as well and they gave me good tips and spent time talking to me about specific nuances. Also I recieved help during ongoing Covid-pandemic, they wore masks and were safety minded with social distancing. Its all around, awesome straightforward, and honest mechanic shop, and Im lucky to have discovered them right near me.

Me
Review №17

They were very friendly, helpful, and professional. They did great work and now my driver power seat can move forward again. I would recommend to my friends and family. Thank you!

De
Review №18

The service has always been top notch at AAMCO, I am totally satisfied with the work we received there on our 2000 Isuzu.However, on Nov 5 I took the car in to have the annual check done and when I got the car back, whoever drove my car was a smoker and the car smelled like an old ash tray. I was very disappointed with this, they take care to cover the seat and floor so as not get it dirty and then they smell so bad that they leave a VERY strong odor in my car just destroyed the whole visit.The temperature outside was in the mid-thirties and I had to drive all the way home with the windows down just to air out the car.One person can certainly ruin the overall impression that a customer receives with this kind of action.

ja
Review №19

The absolute worst place in town.

Mc
Review №20

Mike was phenomenal to work with. He was always happy to talk to me even tho our situation was very difficult and we could be very difficult sometimes. He kept it professional and friendly the entire time! If I could give a 6 out of 5 star for customer service I would! 5 star for the work they did! Definitely recommend anyone have transmission issues to talk to mike and get there work done at AAMCO

Ta
Review №21

Joesph was very helpful. And when I called he was very polite as well. Thank you. I will be coming back. Also a have more work that needs to be done so I can keep it on the road. . I can only do so much at a time.

As
Review №22

Wonderful place. Very helpful, do a complimentary inspection before doing any work. Had to get an entirely new transmission and even though it cost a lot, it was done within two days of taking it in. Would definitely go again.

Je
Review №23

This request for a review is from 2 yrs ago and I do not remember this visit at all. However, my car went for service today and I must commend Jim. He went above and beyond his job responsibilities and took care of my needs. Jeff also deserves mention because he makes the customers feel more than just customers. He made me feel so welcome. Ive only interacted with him once before today but he made me feel like he has known me forever.

Mo
Review №24

I am beyond happy with my recent service. I choose this location based on reviews and long standing reputation. Car was serviced and my requests honored. Mike was patient and respectful as I worried about a potentially costly repair that turned out to be minor. Thank you for your honest business practices and super service. i will be back.

Ge
Review №25

Took my car to other places and they said I needed a new transmission. This AAMCO figured out it was just fault wiring. Saved me thousands

Al
Review №26

Jim the manager was outstanding super honest and very nice and fair. Gave me great advice and I promise to return with and automobile services. I highly recommend this place of business.I have returned to have my trailblazer transmission and torque converter rebuild.Mike the manager ( was on vacation ) was veryPlease to help me. My transmission was removed completely rebuilt like brand new.I drop off my blazer Monday afternoon and IStop Wednesday just to check out the StatusAnd was very pleased to see my transmission was already completely rebuilt it looked like brand new and was ready for installation the next day. They called me Thursday afternoon and my vehicle was completely fixed just like brand new it even shocked me how easily they were able to take care of everything so good so quick I was back on the road happy as a clam would recommend this place of business to anyone great people great price great workmanship

Ma
Review №27

What a great shop! To start, I received a quote from Daytona Transmission down the street for much cheaper than AAMCO quoted me, however when I shared the cheaper quote with AAMCO they decided to honor it as well as offering a 10 year warranty. They rebuilt the transmission in our Forester and solved the issues we were having. A couple months later, we noticed a strange noise coming from the transmission. We took it back to AAMCO and they provided around $2,000 worth of service under the warranty. They have excellent customer service, and communicate what they are doing with your vehicle at every step.

Ko
Review №28

Amazing service. Extremely happy with your work.ty

De
Review №29

This place is terrific! So friendly, kind & helpful!!Very clear in explaining what was wrong & provided an itemized quote that did not change when I went to pick up my car. These guys are my family mechanic!

Sa
Review №30

Customer service is outstanding and I am grateful they take pride in their work and services provided. Jeff and Mike know how to keep customers happy and returning.

Au
Review №31

I went to this Aamco yesterday with a check engine light & my D flashing every now & then. Mike was very genuinely friendly & very helpful. They diagnosed & fixed my car issues quickly & had me back on the road all within the same day without it costing me a arm, leg & my first born lol. I will definitely go back when I am in need of car work, be it minor or major. Thank you Mike & staff for doing a great job & caring about your customers. In this world these days that is truly hard to find.

Mi
Review №32

AAMCO TRANSMISSION & COMPLETE AUTO CARE IS AWESOME, Jim the new manager is great really nice & professional.they fixed my heater core hose & replaced my charcoal filter lines & my break light bulb. I have been going there for a few years & I will not take my car anywhere else, no charge for all that service.I give them a 6 star rating.also Trask & Zack the awesome mechanics very nice & professional, I would tell anyone needing car repair thats where you should go. Thank you so much 😆👍👌

Jo
Review №33

Mike is an honest, friendly guy who’s easy to talk to. I had thought my transmission was slipping but turned out I needed a tune up and a couple other things done. Everything was taken care of and my car is happy again! I would definitely go back. Highly recommended. Thanks!

Je
Review №34

These guys are great and trustworthy! I came in thinking I might need a new transmission or something major, but ended up only needing a clip for the shift linkage. They only charged me $30! They also do oil changes, tune ups and other repairs. Jim has great customer service skills. Id recommend them to anyone!

Ha
Review №35

Monday morning, go to start my car, nothing but little clicks. Battery is dead! Great! So after calling a few places and getting the same basic corporate response of We dont do that, I called Aamco and got Mike. Mike was amazing! He got a technician out to me, we got my car to the shop and he got me in right away. Mike kept me updated on the progress of my car, we went over pricing, and had a great general conversation! Even listening to him take phone calls, he was very patient, professional, and really tried to get to the root of the issues. The whole team at the Aloha Aamco was outstanding, a very well oiled machine, dedicated to service!!

Br
Review №36

I was stranded here when my car broke downThey charged 1.7 hours labor for a 1.2 hour job and $350 for a $220 part (per other auto shops)They agreed to give me 10% off when i argued about the price gouging over the phone3 stars because they were very fast, friendly, and Profesional.If money isnt an issue for you this is probably a good shop.

Li
Review №37

Many thanks to Mike and all of his crew for the great job they did on our RV. They cleaned it in and out, and took care of all of the many problems we were having, and after driving the vehicle off the lot and home it ran beautifully. Superb workmanship and exceptional customer service all the way. I would highly recommend this shop to all of my friends and acquaintances for all their auto needs.Barb and Lionel

Jo
Review №38

Mike and the crew did an incredible job with my car today! They were fast, friendly and even saved me some money! Highly recommend!

Ju
Review №39

Day 3, no diagnosis. I currently moved to the Beaverton area and I needed a mechanic (honest, trustworthy, and communicative), I based my decision on the reviews and great feedback. So far the communication is horrible, my truck has been with them for 3 full days and I have called them Tuesday & Wednesday to get an update because they have not called me. All I know is my transmission is out and not to bother the mechanics otherwise it will take them longer to get a diagnosis.

Ow
Review №40

Excellent repair service and making sure that everything was done right. This was my second visit and was very impressed with the work done.

Ch
Review №41

Jim was such a pleasure to work with from the very start! He was always so personable, had such a great sense of humor, and took time to answer any questions I had regarding the work that needed to be done on my vehicle. My sister referred me to AAMCO and I am so glad she did - they will be one of my trusted resources for any future engine/transmission needs!

Ja
Review №42

After being ripped off by other mechanics it is so nice to find a company that is honest and does great work.

An
Review №43

They are knowledgeable and I feel my car is always safe with them. Not only do they do what you ask, but they take the initiative to see if something needs to be addressed, but dont do any extra work without asking first. Nice to have a place you can trust.

sl
Review №44

I could not be happier with my experience with AAMCO. I had a transmission that needed to be remanufactured and Jeff and his crew were amazing. They had to deal with a less than responsive warranty company and I felt they always had my best interest in mind.I really appreciate their effort.Ryan

La
Review №45

These folks have always taken great care of my and my aging beast of a vehicle. Highly recommend!

Ry
Review №46

I have taken my car to Aloha AAMCO twice since the first of the year. Before January of this year all I knew about AAMCO was the commercial double A, MCO. Now I know that the Aloha AAMCO team is friendly, quick, reliable, and trustworthy. I wouldnt go any were else now.I have an old (1999) Cadillac Seville. For the most part it has been fairly hassle free since I got it three years ago. This year was the exception. I had a great experience with the Aloha AAMCO in January when I had to take my car in. They were friendly and quick to let me know what was going on with my car. They even helped me get financing to cover the unexpected expense.Just recently my car broke down on the way to home from work. When roadside assistance asked where I wanted to have my car towed to, I told them to Aloha AAMCO. Even though I didnt know what was wrong with my car, I knew I could trust them to get it fixed quickly and at a reasonable price. Of course I was right, thank you guys!

Sa
Review №47

I can say how I feel about this place in one word: honesty. Honesty can be hard to come by when it comes to your car but these guys have it. They are not out to scam you. I got so much out of my visit to Aamco. I will be a lifelong customer. So thankful to have found them.

Cl
Review №48

I am changing my initial review to 5 stars. I originally had not the best experience which they corrected and now I will definitely be returning!

Ma
Review №49

I broke down on my way to WA from the coast and was told to head to Aamco in Aloha, that itd be worth the 5 mile drive with hazards on, and it was. Mike took care of the issue promptly and calmly and was a lifesaver. I was able to get back on the road quickly and safely. Thank you Mike!!!!

Ma
Review №50

Rebuilt the transmission in my truck. Significantly less expensive, and invasive, than the dealer quote. Thorough, attentive to detail.

Ch
Review №51

Professional with a smile , Had a heater core replaced transmission serviced oil change and a couple control switches replaced , Finished sooner than i expected everything was done top notch . service completed and another happy customer . Chris G

Ju
Review №52

Great experience. Took care of me same day and solved my car issues. Jim was super helpful to me and the other customers I saw come in. Definitely recommend and will come back if I ever need to again.

Da
Review №53

I was told it would take 3 to 10 days. Got my vehicle back 18 days later.

Ra
Review №54

I took my van in to have the transmission diagnosed. I found out that my engine was the issue. They did the diagnostics for free. I was going to take it to another auto shop who had quoted me 2 hours at $85 per hour. Smack saved me $170. Thank you Mike.

Li
Review №55

The guys that work here are honest & upstanding. If youre a single woman I completely recommend this place. Its no B.S. but just simple, up front information about exactly what needs work on your automobile. They are also fast & efficient!

Al
Review №56

Quick and knowledgeable mechanic. The quote was accurate, just a little off because of a shop fee surcharge added to most services.

Mi
Review №57

Started off good, and they come across as nice. But ready the reviews, it looks like Jeff is gone and new ownership is in place over the last few years. My quote started off low and would go up each day I called in to check on the repairs. Yes, each day, as in they had it almost two full weeks.Then I go in for the 10 day re-check and they find some leak, which they will fix under warranty. But, they dont have the part and I need to leave it with them, and maybe they can get it done that day. Sure, Ive heard that before. But the real kicker, they also say there is bad wheel bearing. Interesting, that wasnt there a few weeks ago when I originally dropped it off, but there was an interesting squeak when turning my wheel after I first picked it. Im no car expert, but given they did a brake job, my hypothesis would be the bearing problem was created by them. Take your money, time, and hassles elsewhere.

He
Review №58

Great service! Just an oil change this time, but they also noticed some brake lights that were out. They checked with me to make sure I had an extra few minutes before they changed them because they knew I was in a hurry. Its nice to know that they respect my time! They were super quick and very polite. Ill never go anywhere else for any of my cars needs!

Ja
Review №59

Very unorganized and unprofessional. Couldn’t even provide me with a quote and recommended expensive services I didn’t end up even needing. Went elsewhere and very glad I did!

Je
Review №60

We received excellent service! Our repairs were done well and in a timely manner. We were visiting the area from out of state and were so thankful to find a repair center that proved to be so trustworthy. Also, Dan went above and beyond to help us get back some personal items we left in the waiting room!

Er
Review №61

Always receive great and friendly service from all the staff here in Aloha. They have years of experience to go with competitive prices!

Ta
Review №62

I took my suv in for an inspection because I thought something was wrong with my transmission. The guys did a great job with diagnosing what was actually going on, fixing it & doing it in a very timely manner! Thanks so much for fixing my car & getting her back on track!! :)

Ro
Review №63

Today I took in my 07 Toyota FJ to have the clutch checked. I know nothing about cars and wouldve done whatever was suggested. Following the inspection, after speaking with the mechanic, Michael informed me I was just feeling some wear but the clutch was fine. He stated it may go for many more yrs. No inspection fee, honest evaluation and tons of integrity. He even pulled out a new clutch assembly from the shelf and taught me how a clutch works, wears and breaks down. I will go back to this shop in the future. While no money was exchanged, they just earned a customer! I suggest to anyone, especially if you dont know cars,single Moms, etc - go see Michael at Aloha AAMCO! They do everything, not just transmissions.

Jo
Review №64

I like having a place I can trust to work on my cars. Mike took great care of me. There is nowhere else I would go!

TI
Review №65

Astounding integrity! I took my 2006 Hyundai Tuscon in for what I thought was an automatic transmission slip in first gear. I took it in for the free inspection to get an idea of what was wrong and got a call saying that it was a vacuum intake issue. They reconnected the loose airline and didnt charge me a dime! They knew I was from out of town and were still honest enough to help me for no profit. I highly recommend you check with them before anyone else.

s
Review №66

Some of the best, most reliable, mechanics EVER! These people (specifically owner, J. Szekely) saved us yesterday...on a SUNDAY! We know how hard it is to find a trustworthy mechanic and we will not have to search any more. wont waste our $ going back to the BMW dealership. These are our guys now!

Bi
Review №67

Great people they are hones and will explain to you everything about whats wrong with your car. Great customer service!!! Would definitely recommend

LN
Review №68

I have used these guys twice in last couple of months. Very satisfied with their work and the price. I have recommended them to others too.

De
Review №69

Paul got my Rodeo in the shop by 9am when I called him at 8am. My vehicle was returned to me by 4pm and everything was perfect. Great service and communication. I would recommend them to anyone.

U.
Review №70

Called to set up an appointment to drop off my vehicle to have some transmission issues assessed. The person I talked to on the phone was very rude, kept cutting me off mid-sentence, had trouble summarizing my transmission issue, put me on hold 4 times, and had a very snarky tone with me; and was obviously allowing himself to get distracted by something else. IMO, I am a very easy person to talk to and sure I made it pretty clear what I needed. I had to hang up on him. I will never do business here if they insist on treating their customers like this. Go somewhere else!

Mi
Review №71

I typically use the Tigard AAMCO, but they were full up, and the Aloha location had some availability, so I had my 98 Saturn SL2 towed there (non-start condition). Thought it was Crank Position Sensor going again, but they did some diagnostics, and it turned out the Starter finally took a dump. So, they ordered a new part, and had it installed within a couple hours of my bringing the car in. They also noted that my coolant was leaking and quoted a new Water Pump, which was pretty reasonably priced [installed]. So, fingers, crossed, it should all be taken care of on Monday. New starter seems to be functioning admirably so far (granted, only had it a couple days, so far; but, as long as it starts up, dont slow crank or die, Im happy!). Anyway, they seem to have gotten me taken care of and back on the road with as little fuss or down-time as possible. Thankfully, fairly easy fix(es), and reasonably priced, all around...

Mi
Review №72

Amazing service! Love this guy, very friendly and would 100% recommend to anyone! Thank you!

Sa
Review №73

My name is King and i had an awesome job done. Thanks to Paul, he worked with my budget. He gave me a payment plan that i could not turn down. I felt like family, because they treated me like so. Aamco in Aloha is the place you need to go when your vehicle wont go. Awesome service, and i recommend anyone to go see Paul and the guys when you need repairs.

Cr
Review №74

Just wanted to say that these guys are great. The work they did on my transmission was excellent. Havent had any problems with it since and when I had another problem creep up a few weeks later, Kurt and the guys were right on top of the situation. Kurt and his team are really good at what they do, and are really easy to work with. They are trustworthy and straight shooting about what they find wrong with your vehicle. They even made sure that I was able to see the old parts for myself. I would definitely recommend this shop if you need work done on your rig. Great job Kurt.

Mi
Review №75

It is a rare to find someone in the auto repair business that makes you feel as though you are shopping at Nordstrom. Paul at AAMCO is that person. Once again, Paul and his staff comes through. I was about to purchase a used car for my kids and had Paul look it over before we finalized the sale. The AAMCO staff were able to find issues with one vehicle which would have cost me sooner than later. We passed on that vehicle and instead found a car that passed their inspection. Throughout the purchasing process, Paul never seemed to be bothered by my silly questions. We then had our other car serviced by AAMCO, and Paul listed just the items I needed to take care of now and detailed the items that could wait thus saving me money. Paul has the demeanor, patience, a professionalism that makes me return to AAMCO.

Ti
Review №76

Paul and the team has been nursing a 200,000 mile Jeep for me for a couple of years. Recently they went above and beyond with troubleshooting an idling issue for over a day. All the testing and time spent was very appreciated because #1 they fully checked everything as part of their 50 point inspection service and #2 they did find the problem that was caused by me purchasing a coil rail that had a missing spring in the #3 boot. Idling issue resolved.I would highly recommend them. Thank you Paul and Team.

Be
Review №77

This place has always done excellent service on my cars and truck. We even had an issue with DEQ telling us our truck was missing the catalytic converter - I brought it here, the guys put it on the lift, showed me where the cats were and even called Ford and got a spec diagram to take with me back to DEQ, and they didnt charge me a thing for that. I will keep bringing my cars to this place for service. Thank you!

Mi
Review №78

They have done a great job on my truck, very quick ,mike at the front desk is very nice and l would not hesitate to go back picked up mine and droped the wifes off for a tuneup great job fellas . Thank you very much

Fe
Review №79

Go see Mike.Hes awesome

Za
Review №80

Very expensive

Ja
Review №81

Mikes a great guy and very understanding great customer service

Ja
Review №82

Appreciate the quick turn, arranged towing and everything! Dan was very helpful and kept good communications. Will certainly look to Aamco in Aloha for future car repairs. Thanks

Jo
Review №83

Aamco got me in and out in a few hours after coming in for a brake check, and realizing that there was damage to the rear calipers and rotors on my vehicle. Very happy with the value and speed of service they provided.Only reason its a 4/5 instead of 5/5, is because the charge was slightly higher than the agreed upon price, due to a un-retractable $11 supply fee that the computer places on the total. Which seemed a little dishonest to me, but at the end of the day, was only +$11..

Ch
Review №84

The manage, Kurt Enge, came and gave me a jump, and followed me back to the shop as I needed to have my battery connectors replaced. Most places would not go to this level of customer service. Also a few months back they rebuilt my transmisssion, and did so in a timely manner, at less than their quoted price. I would highly recommend them. Its nice to see a place that truly believes in old fashioned customer care instead of just the almighty dollar.A++

Wi
Review №85

Have always had great service from AAMCO Transmissions and they are very friendly and knowledgeable

Ma
Review №86

This was my first visit there, and the service was personable and quick (indeed: the customer service guy was absolutely exceptional - seriously). Very happy with the result (also note: I am possibly a picky customer because Ive been to other repair places in the area, and I tend to be unsatisfied with the results)

De
Review №87

Very thorough. Very knowledgeable. Free trans inspection!

Gr
Review №88

I made an appt for my sons car for a transmission fluid change and had my son show up with a coupon that wasnt theirs(I discovered later), they honered that after speaking with Michael on the phone. I realized I had a coupon from another transmission shop and showed up to pay the difference as it was my mistake and being honest is how I live my life and teaching my son honesty as well. They wouldnt take my money! I really appreciate their customer service even when I was wrong. I will continue to take all of my vehicles back to Aloha Ammco for all transmission work and will tell everyone I can they are honest and have the Best customer service! Thank you Ammco you have a customer for life!!!

St
Review №89

The manager Paul who also runs the front desk is Awesome. He makes car repairs feel less way less painful with his positive attitue and great sense of humor.I first took my 2005 Kia Sedona in early November for their free check because I thought it was reving to high. They checked it and it was fine but the computer brought up an error on a sensor I needed replaced. He assured me it could wait a little longer so I did.Today Im getting it fixed. Paul was even able to put me on a payment plan even though my credit is shot. Paul and his team are Awesome and I will never take my van somewhere else!

KI
Review №90

THEY LIED TO ME, AND ACTED LIKE USED CAR SALESMAN

Ro
Review №91

Summary: Paul and his team at AAMCO Aloha provided the best vehicle repair service I have ever received.Like most people, I have a long and painful history of vehicle repairs performed by a rotating roster of overpriced, underachieving mechanic shops. Across three different cars, I have sought service at no less than 12 shops over the years. My experience has never been above 3 stars and has more commonly been 0 stars and 2 middle fingers.Enter Paul and his team at AAMCO. My wife noticed our 2001 Acura MDX was bucking and stalling when shifting. She took it in to the Beaverton Acura dealership, and they charged us $200 to tell us that our transmission was toast and it would be $8,000 to fix. FYI - thats exactly how much I bought the car for. So I called around, got prices at 5 different transmission shops, and AAMCO quoted me the same range as the others, except Paul spent 10 minutes explaining the details of their transmission repair process, their warranty coverage, and how they can help us with a rental car while ours was in their shop.I scheduled an appointment for a few days out, but later that day my wife was running errands and the transmission gave out entirely. So I called Paul back, asked if we could bring it in today, and he said of course. While a tow truck took the car and my wife to the shop, I had to commute by bus from my office downtown, but Paul kept the shop open 30 mins past close just so he could be there to check me in.The repair was extensive - many of the major components were in good condition but all the smaller pieces needed replacing, so the final cost came in in the upper half of what he quoted me. But since he communicated with me throughout the repair and explained the details of the work being performed, he earned my cautious trust, They finished the job, along with fixing a couple other things I asked for (replacing engine mounts and fixing a broken rear view mirror), on time.Beyond the exceptional customer service, AAMCO offered us a 10-year warranty on their work. To me, that is the icing on the cake - as long as I bring the car in once a year for an annual diagnosis, they will guarantee the repair. That turned this experience from a huge unexpected expense to a reliable investment in the longevity of our vehicle.We had this unfamiliar feeling of satisfaction upon leaving the shop with our fixed MDX; I felt like for once, I actually got my moneys worth. Our car has been running great ever since, and Paul and his team are definitely at the top of our list of recommendations for mechanic shops. Thank you so much guys!!!

Ja
Review №92

Heck of a great experience. Michael is top notch.

li
Review №93

Amazing Dan is so nice and helpful he saved our family from a horrible experience and we could never be more appreciative go here if you want good fast and incredible service on your vehicle!!!! Thanks guys!!!!

Ja
Review №94

A good place to go for work well done.

je
Review №95

DONT GO HERE..they will mess up on your car and you will be back

Th
Review №96

Quick and helpful! Had my car back on the road within 24 hours!

Je
Review №97

HORRIBLE Customer Service. DO NOT RECOMMEND. SCAM ArtistsDont go there unless you want to be hustled out of your money, or get into a FIGHT for catching their scams.MY EXPERIENCE:I took my brothers car into the Aloha/Beaverton AAMCO branch, and was rudely and disrespectfully treated. The customer service representative (Daniel E. Pilcher) wanted us to pay for some ridiculous additional diagnosing, after we had taken in the vehicle to be fully diagnosed in the first place. When my brother and I went to pickup the car, my brother made it clear to the customer service representative (Daniel E. Pilcher) that he was upset because he suggested that we should incur additional diagnostics fees. Anyways, as we were sitting in our vehicles getting ready to leave, the customer service representative proceeded to follow us to our vehicles (in the parking lot) to further agitated the situation (while leaving other customers waiting and unattended). He then proceeded to call us “retards,” redneck hillbillies, and threatened to punch my brother. He even made a suggestive punching motion towards my brother (acted like he was going to punch him). He then proceeded to make remarks about our vehicles, intelligence, mother, and started shouting homophobic slurs. He further challenged us to fight him, claiming that he could take both of us in a fight. Fortunately, we had the good sense to just leave, but as we left he proceeded to tell us that our whole family was not welcomed back to that establishment. With customer service like that, who would want to go back, especially with Daniel E. Pilcher (Customer Service Manager) still working there. If thats their head customer service representative, Id hate to see their other customer service representatives.DO NOT GO THERE!!!!!!!!!

Ka
Review №98

I took my car to Aamco in Aloha, and am absolutly happy with the whole experience. I have used Aamco in the past, but the people at this shop really went over and bryond for me. I have never been treated this well at any repair shop I have ever been to. These people are honest, explain things very well, and are absolutly fair priced.

L.
Review №99

Excellent in all ways. Paul was awesome.

Ma
Review №100

I am very glad that I didnt go farther than the free check engine light. Front desk dude was very unprofessional, and hearing the f word with a cigarette hanging out of his mouth was a sure sign that they really didnt care.

Information
31 Photos
100 Comments
4.5 Rating
  • Address:18950 SW Shaw St, Aloha, OR 97007, United States
  • Site:http://www.aamcoaloha.com/?utm_source=G&utm_medium=local&utm_campaign=google-local
  • Phone:+1 503-912-9618
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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