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AutoPROVED
1081 E Congress St, Allentown, PA 18109, United States
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Er
Review №1

Always a good experience with these folks..this is our second vehicle purchase here and Jack and his team couldnt have been more customer service oriented...thanks guys and we will for sure be using you for our third car if there ever is one lol!

Ki
Review №2

I found them by complete accident!!!! Wayne was very helpful. Wayne & Keith made sure everything went smoothly! Im so excited 😊! Did not expect to drive away same day!

Li
Review №3

Definitely pleased with what I have to say about this dealership I walked in and it took tremendous care of me I left with a 2017 Toyota Corolla with only $1800 down. Wayne and Vince really did their thing and made sure that I was leaving with a newer car then what I had and I certainly did. By far the best customer service i have ever received. Thank you Wayne for being honest and providing me with excellent care!

Me
Review №4

After researching and not being able to settle on a car for months, my parents and I went to AutoPROVED to see if I could find anything there. Low and behold, I found exactly what I’d been looking for! Josh helped us work out all the details to make it possible for me to drive away in my new (used) car, and I couldn’t be happier with my choice. Josh and everyone at AutoPROVED were so welcoming and made me feel very at ease. 10/10 would recommend!

Of
Review №5

Wayne Howe helped me get into a wonderful used car! Their services are excellent! They are very helpful, kind, and professional! The process is so easy and stress free! I recommend going to Autoprove for getting your next vehicle. Plus they work with you, even if your credit is bad! They gave me a second chance. Now I get a nice vehicle and a chance to rebuild my credit all at the same time! So please some to Autoprove to get your next vehicle!

Re
Review №6

My car unexpectedly broke down on me. This place was the closest service shop I could get to. They were closed at the time…but I left my car there to see if they were able to look at it the next day. I called them first thing in the morning to tell them what happened. The guy on the phone was very friendly and easy to talk to. I felt comfortable and relieved. I arrived to drop off my key so they could look at my car. I gave the ok for them to work on it. These guys exceeded my expectations and gained a new customer. Not only did they fix my car they were honest and didn’t do anything unnecessary that would’ve cost me more money. If you need any repairs to your vehicle I highly recommend this place. These guys that work here are honest, nice, knowledgeable and understanding! Thank you!

An
Review №7

Came from Lancaster to check out a Crosstrek and expecting to own a Crosstrek but left with a Forester. Customer service was definitely up to par. Josh E helped me with the utmost patience. Ethan the finance guy also hooked me up with a rivaling finance offer that would probably be hard to find elsewhere. Absolutely worth the stop if you’re looking!

ri
Review №8

Was a Wonderful experience! Christopher helped me with purchasing my vehicle today, and it was a smooth and swift process, for buying my first vehicle I definitely would recommend Christopher! #EasyBuyWithChris

Er
Review №9

Really easy process and was in and out of the dealership within the hour. We spent our time with Josh Echard and he was really helpful and answered all of our questions. I definitely recommend going to this dealership.

Jo
Review №10

A week after I bought my car the check engine light came on and immediately feared the worst. The service department quickly diagnosed the problem, educated me about it, and fixed it that day. Couldnt ask for a better result, thanks service dept!

Ja
Review №11

We had an awesome experience. Our sales consultant Jack Rammel was very knowledgeable and made the transaction seem less. Jack made sure that we understood the process and addressed any issues or concerns that we had. We appreciated the courtesy and caring that was extended to us and are happy that we chose Autoproved.

Jo
Review №12

Found my dream vehicle! Wayne was great to deal with. Answered all of our questions. Was worth the drive.

Fe
Review №13

Excellent Customer Service! Never been more satisfied for my purchase! Would recommend to friends and family. 10/10 !!#EasyBuyWithChris

Do
Review №14

The Nasser brothers are changing the way to sell quality used cars and trucks. Realistic pricing. Honest conversations. Top notch support staff. These people know what they are doing. I picked up my “like new 2012 RAV4 today and I am thrilled with this car. Great car buying experience and will recommend them to all my senior friends.

Ma
Review №15

Josh Echard was wonderful to work with along with the whole team at autoproved. They made a typically stressful situation simple, quick and easy to go through. I cant believe how fast they made the process as well. Best car buying experience ever!

Ma
Review №16

The staff was very helpful and very informative on what was wrong with my car and were able to get everything fixed and timely and efficient way they are super kind and very good at what they do. very glad with the results of the car condition and they help me set up a time to bring it again just for a check up. highly recommend.

Tr
Review №17

My experience at auto approve was awesome and I spent less than three hours. Chris was awesome, very helpful, and knowledgeable. I highly recommend Autoproved if looking to buy a car and ask for Chris#Easybuywithchris

Ch
Review №18

Fastest and easiest experience of my life at a dealership. Walked out with 2 cars! Wayne and Keith were great! RECOMMEND EVERYTIME! #NOPAINWITHWAYNE

Jo
Review №19

I had an excellent experience at the Service Center today. I was worried as it was my first time leaving my car here, but I was greeted at the door, and the man who assisted me was very easy to talk to and made me feel comfortable to leave my vehicle with him. I was called the moment it was done and not only had excellent customer service, but I passed my inspection. Today is a WIN-WIN for me. Highly recommend!

Pa
Review №20

My experience here at auto approved was amazing. Everybody that works there is very nice and friendly. The person that helped me named Nab was do very nice and kind she helped me through everything and she was amazing helping me out with the purchase of my car! If you want your dream car go to Auto Approved they are amazing! Best customer service I have witnessed yet.

Ja
Review №21

Quick and easy along with a fair price. Josh was great to work with!

Ed
Review №22

He is very attendant and explained all the process the way we understood. We are very pleased the way he treated us. We will recommend him as a vendor. Thanks so much Wayne Howe for your help and treat.

DR
Review №23

Great experience. Chris was fantastic and everything was straight forward. Definitely will consider them for future purchases.Follow up.. Spent 30k on a vehicle and they wont even call me back. Car started having electrical issues 1 1/2 weeks into purchase. Changed my rating from 5 starfor sale to 1 star for customer service. Took it to their mechanic for a brake light that was out. They lied and told me it was working. When I replaced the bulb things started going crazy. All kinds of lights came on. Car started working erratically. Manager will not respond to any of my phone calls.Follow up on response. Vehicle was driven 60 miles to service where they checked my vehicle and lied about no problem. They had their chance to rectify but chose to lie to me. Then manager will not answer my call or return it. This is a managers responsibility. This is what happens when there is a problem. They dont want to work with you. They want me to spend 200.00 to take to a dealer and they wont reimburse us. This all could have been avoided if the Manager ( Vince) would have done his job for cu stomer satisfaction. A simple phone call back was too difficult. This could have been avoided by answering the phone but you guys chose to handle it this way in a public forum. Not very smart.

Ki
Review №24

Josh echard is the best vehicle advisor. Also AutoProved is a good dealership. All staff members are very nice to help client.

Su
Review №25

Great experience! Great salesman, Josh Echard! Would highly recommend to anyone buying a car!

Sa
Review №26

Came in today, knew exactly what I wanted and Jay did exactly that! Quick and easy. No hassle. #driveawaywithjay

Li
Review №27

Had a great experience working with AutoPROVED and Josh Echard. You’ll love coming here…details worked out up front and took less than an hour from start to finish. They took very good care of me and it was truly a pleasure!

Ma
Review №28

#easybuywithchris Chris Aquino made my year!! Two years ago I came in & got my 2016 Jeep a few weeks before my birthday, and today - here I am four days before my birthday getting out of my Jeep & into a 2018 Ford Escape. Happy Birthday to me AGAIN! ! Thank you Chris & Autoproved, I am sooo satisfied once again. Two thumbs up guys!!!

Ja
Review №29

We had such a great experience with Wayne our sales man. Also the finance manager was great. I will definitely come back here again. I took home my dream car with his help and professionalism.

Co
Review №30

Josh echard was absolutely amazing and made the process of buying a car so easy and quick. Thank you josh

Er
Review №31

I had an amazing experience first hand...my sales representative was Nab and she was great to deal with. She was very attentive and great attitude! Great with hitting all my customer needs! I am extremely satisfied with my new car! Nab if your reading this thank you so much for everything and God bless you!!!

Ci
Review №32

My first time there and it won’t be the last one. Fast service and really good price. Went for inspection and oil change. They don’t do inspections during the weekends but they have the flexibility for you to drop the vehicle off during the week and pick it up the following day. Definitely highly recommended it

Sa
Review №33

Got a bolt in my tire while in town on business. Found this shop. They were super helpful and fast! The price was very reasonable. I wish I lived close enough to use them all of the time.

Br
Review №34

Josh made a car buying experience a pleasure... thank you! #echofadeal

Na
Review №35

Amazing help and got me my car super easy and fast. #NOPAINWITHWAYNE

Ne
Review №36

This is the best place you could ever go to buy a car!! Get Approved with AutoProved!! #NoPainWithWayne

Ja
Review №37

Bought my first car through auto proved years back and I came back to get my second car. And Chris was such a great help in getting the car I want! Definitely will be back for my next car! #EasyBuyWithChris!

Hi
Review №38

Christopher was extremely helpful with the purchase of my new vehicle which I love! I am grateful for his help as he made the process go by smoothly. He was extremely thorough and descriptive within the entire time I was in his office. Don’t know how to thank him enough!

ja
Review №39

My wife & I were looking for a Traverse all over NE Pa and internet and on our way back home from Philly, we stopped in to check out a 2020 Traverse RS at AutoPROVED. Josh our salesman did a great job explaining everything and Vince(manager) also did an outstanding job and went over and beyond to make sure we were completely satisfied with our vehicle. Quick and easy purchase! I had questions about the car after we purchased and both of the guys always called back with answers! Highly recommend AutoPROVED! 5 stars!Thank you Josh & Vince!

Ma
Review №40

Thank you fr yourhelp josh this Thee best buying experience ever

An
Review №41

The people at auto proved helps you find the car that you want and that is in your budget. The people there are very nice. It doesn’t take you 3 hours to get information on the vehicle which is amazing. Everyone at AutoProved is very nice. Thank you Josh Echard for helping me find a car that is in my budget and being so nice.

Je
Review №42

Josh Echard was amazing , he was very patient with my whole process , and made it super easy. Would definitely recommend this dealer. Car looked amazing

Am
Review №43

Christopher was very good explaining all of the options we had! He was really Helpful with what we had to offered and got us to walk out with a Car that we are happy With! Thank you so Much Christopher we will definitely be back to you next Time!

Ke
Review №44

This is my first time buying a car and Josh made it a breeze! Despite my 1 year screaming at the top of his lungs and other issues I had he made it work for me to bring my new Nissan Sentra SV TODAY!! Today i’m going #DriveAwayWithJosh! Thank you SOOOOO much josh for being patient with me!! You are THE BEST! If anyone is looking to buy a car come to Autoproved and #DriveAwayWithJosh!!

Gl
Review №45

I spent a good deal of time searching for the right car and AutoPROVED happened to have it and helped me get into it! Big shout out and THANK YOU to Jack for being friendly, relatable and up front with everything! This has definitely been one of my best car buying experiences.

Da
Review №46

So I Just Would Love Start Of By Sharing How Great the Atmosphere was nice and comfortable. I was guided by Jack who has a great personality and really works with you and broke down all the information I needed especially considering that I was purchasing my first car, but just a special thanks to Jack for his recommendations and also finding me a match . Took me for a test drive , made sure I was comfortable with it there was zero pressure . He was so positive . And I can tell by him actually getting to know me a little he suggested a car that turned out to be perfect for me Like this car literally fits me And I already referred many friends to him because his service was by far A1 . Thank you Jack so much and Also Thank You Keith .

Ki
Review №47

Chris Aquino was our sales rep. Professional, courteous, extremely easy to work with. This was the least painful auto buying experience weve EVER had. Our appt was at 10 am and we were driving off the lot at 11:35am!!!Super happy with the service and our purchase. Definitely recommend!

FE
Review №48

Christopher Aquino is one great salesperson. He took the time to explain the process step by step. He helped me get into the car that my family needed. Thank you so much for all of your help

Al
Review №49

Christopher was absolutely amazing and I highly recommend going to him if you’re looking for a great deal! He’s compassionate, open minded, down to earth, and really listens to you.He will ask you exactly what you’re looking for and go above and beyond for you!!! The guy to come to whenever you need a helping hand.#EasyBuyWithChris

Kr
Review №50

So they claim to help people with bad credit, good credit, or no credit. I have good credit and make about $2600 a month. My fiancé just started a new job so he didn’t have “proof of income” even though together we make roughly $4000 a month. I was so excited to get this one car I had my eye on and when they guy came back he told me that I didn’t “make enough” and I would either need to put $4000 down when I had $1000 for the down payment or need a co-signer none of which I had so we left disappointed and carless. So unless you make $4000 a month by yourself or have a co-signer I wouldn’t go here to buy a car.

Pa
Review №51

Outstanding service! I am not from the area but they were lifesavers and went out of their way to explain and help fix the problem with my car that unfortunately broke down while I was on vacation. I really appreciated their work and definitely recommend them, excellent service and very friendly staff!

Jo
Review №52

Our experience with AutoPROVED was great! Everything went smoothly, we explained what we were looking for and what price range and Christopher Aquino gave us exactly what we wanted. He was helpful every step of the way and I couldn’t be happier, I would definitely go back again. Ask for Him!

Br
Review №53

Josh was extremely helpful in answering all questions with the car and taking care of us swiftly. Very polite and professional and would greatly recommend both auto purchases and service at this location

Ma
Review №54

I had a great experience here at AutoProved. They were very helpful, nice and easy to work with. They got me a great car with the best deal possible. Big thank you to my Car salesman Nab for being a great worker and doing her job to the fullest. Overall great experience.

pe
Review №55

Very nice friendly staff. Ive been a customer since 2014. I love those guys and they do excellent work with a fair price. They love to joke around with me. I cant say one bad thing about them or the service. Keep up the good work guys.

Sh
Review №56

Wayne from autoproved greatest car salesman great service! #nopainwithwayne

Ti
Review №57

Great experience and deal. Josh Echard was excellent. Honest, patient and not pushy. I felt no pressure and he worked with me all the way to my dream car. Highly recommend.

ul
Review №58

Friendly, courteous! Willing to work with your credit...

an
Review №59

The customer service here is amazing! And thanks Josh Juarez I will definitely recommend 👌🏻

Ho
Review №60

This was the fastest and easiest experience car shopping ive ever had! Josh made the process stress free and great positive vibes, even with my low credit! I highly recommend Autoprove and there awesome team! 😊

ji
Review №61

Great experience! Dan was of great help and assistance. Employees work with customers concerns and take the time to explain thoroughly through questions.

An
Review №62

My experience was amazing! I was in and out in like 30 minutes.I would definitely recommend them to anyone trying to get a car. And the best part of it all was that my monthly payments are super affordable for a 2018 Kia! Nab was super helpful and she did a lot to make the process super easy!

Je
Review №63

After having no luck elsewhere, AutoPROVED had my back. I cannot be more happy with how friendly EVERYONE there was and how fast they were able to get me into a car. Hands down the best choice I ever did. Thank you AutoPROVED and to the nice gentleman who helped me.

Am
Review №64

Nabegha is great at her job. She really made me feel at home when buying my car. She made the process a lot less stressful for me. She also helped me at the end of the process with getting my son’s stroller in the back of my car in the pouring rain.

Na
Review №65

AutoPROVED was a great place to purchase a used vehicle. After finding the vehicle I was interested in online, the appointment booking process went smoothly and Jack Remmel answered all my questions about the vehicle and buying process without pressuring me. The dealership is straightforward and I appreciated how clear they were about being a no-haggle dealership without any dealership fees. (A note to buyers that personal checks are not approved, youll need a cashiers check).

Jo
Review №66

My experience was quick, smooth, comfortable and anxiety free. I appreciate all the help they offered me. Ian was very spectacular and very very professional. I’m a hundred percent satisfied with my business with them and I would recommend them to anyone. Seriously. If your looking for REAL results I highly recommend them with no hesitation!

Al
Review №67

Everyone at Autoproved was so professional and absolutely amazing. Nab helped us out from the beginning and made sure all our wants were met, she was so kind and answered all our questions! If your looking for somewhere to get a car please go here. You won’t be disappointed, everyone works with you and asks important questions to get to the bottom of what car would be best for you!

Je
Review №68

Had a great experience at Autoproved. My Sales Associate Jack was great. He was nice, answered all of my questions and helped me get a car when i didnt think i would be approved because i have bad credit. I would recommend anyone looking for a car to come here

Ma
Review №69

Very smooth and precise process.Josh Echard was great.

Ed
Review №70

#driveawaywithjay. Was easiest and fastest way to get a car. Made appointment, test drive, and bought the car. Jay is great.

La
Review №71

This was the most pleasurable experience Ive had financing a car... and I owe it ALL to Tod... he needs to be part of sales IMMEDIATELY... and I want to give thanks to the closer Ray... they have a team over there thats impeccable. Theres also i guy there with i sense of humor that very comforting and familiar, he knows who he is, sorry I never got your name. Thanks for an awesome experience!!!

Jo
Review №72

AutoProved did a thorough job on my car. They made useful recommendations without running the cost up. They were clean and neat.

Sh
Review №73

Great experience! Always come right to him ! This is my second car from working with him . I will recommend him every time ! Thanks again your great !! Christopher ! :)

Na
Review №74

Everyone here is wonderful. Wayne made the car buying experience quick and easy. I would recommend this dealership to anyone I know.

Da
Review №75

I needed to buy a car last minute to help build my credit portfolio and they had me taken care of at an exceptional speed. By the time I got back from the test drive they had offers of approval waiting and all I had to do was pick which one fit my budget. Would recommend to anybody who needs a car but hates the buying process.

Na
Review №76

I came in today and drove away Jay! process wa so quick and easy I’m so happy with my 2015 Toyota Camry …. He was so nice n polite, if u need a car please go see Jay! #DriveAwayWithJay!

Ry
Review №77

Great team and friendly. Very helpful in and out with great customer service. Highly recommend.

Mi
Review №78

Great at diagnosing the issue and quality repairs. They explain what’s going on and what they will do to fix it, so you are able to understand. Definitely will continue going back!

Be
Review №79

The staff at AUTOPSIES was amazing. We delt with Josh and Chris. So easy to speak to. So easy to deal with. Honest. Highly recommend!!!#easybuywithchris

Al
Review №80

My experience with AutoProved was smooth and without issue. Jack was an amazing rep - he did not pressure me at all. I never felt like I was being pushed to buy a car. He asked what terms I was comfortable with and negotiated a great deal for me. I would recommend Jack and AutoProved any time!

Ch
Review №81

Great buying experience, simple in and out. Jack was a great help with the entire process. 10 out of 10 would buy my next vehicle from here

An
Review №82

We bought a car from this place on a Saturday last customer to leave then Sunday morning first thing we noticed leak of oil on the floor of our garage. Brought it to there service center and they say it’s a seep not a leak so they won’t do anything. If oil is coming your car it’s not a seep. And then when my husband talked to Vince he said they could give us our money back and he would talk to the owner and get back to us. Next day the owner said no. When we looked under the car before purchasing it appeared to be the AC. If we had know we would have never bought the car. I would never every recommend this place. They just don’t care about having a happy customer. They didn’t care when I said I was giving them bad reviews. All they care about is your money and selling a car.

Fa
Review №83

My experience with AutoProved was awesome they were very helpful and worked with me to get to the payments that I needed. Everything was fast and easy. And they will make sure they help you get the car you need. Very happy with their service.

El
Review №84

I needed an oil change and my tires rotated. I didnt know you needed to make an appointment and he stated I would have to wait 40 minutes. When I told him I didnt have that much time he fit me in and I was done in less than 20 minutes. He also told me I didnt need my tires rotated, so there was no charge for that. I had some other questions about future service and he was very knowledgeable and extremely helpful. Very clean and professional atmosphere. I would recommend this place to get your car serviced.

An
Review №85

Excellent experience every time I go to get my truck worked on. They never make you purchase something unless it is absolutely necessary. Owner is awesome as well as my mechanic Matt, hes great..

El
Review №86

Nabegha & Keith Helped me so much! Great hospitality! Quick and easy and helped me get an affordable car within my price range and of a good amount of year! Def going back :)

ma
Review №87

Excellent service from Joshua Echard.He went above and beyond to secure my desired car and ensure top quality.Joshua was easy to work with as he got me a great deal.I would highly recommend him.I love my car and thank you Joshua again!

Br
Review №88

Great customer service and price! Quick, smooth transaction! No nonsense or pressure. Very happy with my car.

Pa
Review №89

People here are nice. Ray helped us and he was great. Only negative I would say is since I live in Philly there’s an extra 1,000 dollars that would have to be paid on top of the price listed if you don’t live in Lehigh Valley. So if you don’t live here just keep in mind you’ll be paying more.

No
Review №90

Josh Echard was a great help in finding my first new car! Excited to get on the road with my new Subaru Crosstrek.

Ro
Review №91

Had a phenomenal experience, Jack made sure the vehicle was ready for my test drive appointment and once offers started being discussed he made sure we were able to come to an agreement that met both mine and the dealerships need. Most def would recommend checking the dealership out as the variety of cars is outstanding.

Si
Review №92

My experience with Jack was WONDERFUL! I came in with a certain vehicle in mind and he exceeded all my expectations! Thank you and I will definitely recommend you to anyone!

St
Review №93

....saw the car I wanted on-line late Thursday night.....sent a text that I was interested........got up early and headed to the dealership (2hrs. away). On the way they contacted me that the car was still there. I arrived, and within 2 hours I was on my way home with my dream car! Rab, my sales rep was very easy to deal with; price was right in line and negotiations were easy, professional and fast. I have purchased many cars over my lifetime.....this was among the most pleasant dealings of any. ABSOLUTELY would go there again and recommend them to anyone. THANKS again to Rab for the way she conducted everything!!!

Fi
Review №94

Amazing experience ! Great customer service as always ! With help from Josh Echard, I’m going home with my new car. Thanks for making this a quick and easy car shopping experience. I will definitely recommend autoproved to anyone looking to by a car. I know I will be coming back in the future !

An
Review №95

The worst experience with purchasing a vehicle. First, theyHiked up the price of the vehicle from the price advertised on THEIR website. Then added service agreements and warranties I never requested and now giving me the turn-around to correct their mistake. The sales rep is dishonest and the finance guy is a financial predator.

Na
Review №96

I appreciated the good communication with Autoproved. They found the car and Chris made the sale quick and easy. #EasyBuyWithChris EXT113

Ch
Review №97

He was very polite and very helpful I would recommend people to them I am very happy with my choice

ed
Review №98

Jack at auto proved did a great job today with helping us out to find the perfect vehicle for my family would recommend him

LG
Review №99

I LOVE WAYNE U GUYS ARE AWESOME ❤️ Got me lookin like a real celebrity 😎 haha

Ju
Review №100

This is not your average dealership, I just purchased a genesis coupe and had the best and the most seamless experience thanks to the help of Joshua Echard. (:

Information
23 Photos
100 Comments
4.3 Rating
  • Address:1081 E Congress St, Allentown, PA 18109, United States
  • Site:https://www.autoproved.com/
  • Phone:+1 610-435-2886
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Offerings
  • Buys used goods:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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