Milena Bu is our home insurance agent and we have had an amazing experience dealing with her and her agency. She’s passionate, personable and cares deeply for her clients. She’s gone out of her way to help answer questions, clarify our policy and support us during the process as we bought our new home and obtained our home owners policy. She’s also very knowledgeable and responsive with automobile insurance issues as I sometimes have reach out to her with related questions. Overall an outstanding agent all around!

I have been with Chris at St Farm for for over 6 years and she is amazing. She will take time to make sure you understand everything. When you have questions she is always there to answer them, she is so helpful. I could not ask for a better person to deal with, when I need answers.

I have used Chris Galletta for over a dozen years or more and recommend her highly to family and friends. I trust absolutely no one else to take care of insuring my vehicles, belongings, and home. :) She always goes above and beyond to tailor services to exactly what you are looking for, what you need, and for the best price she is able to arrange - simply can not say enough good things about what she provides

Chris Galletta is hands down the best insurance agent I have ever worked with. I have made sure for the past 10 years since moving to the NOVA area that I get to continue to work with her. You got a question, she’s super responsive and will get you an answer. You want to see if you can get your insurance lowered, she always finds a way! 10/10 recommended! You all are the best!

Alicia has been very helpful with my insurance needs and advised me to get the best insurance I could possibly choose . Thank you so much!

They were absolutely wonderful during out BIG move to the north and provided us with an unbeatable rate for both home and auto insurance. Milena and her staff were professional, efficient, and receptive to our needs and wants. Hands down, they are the best insurance company that actually cares about their clients and responds in a timely manner.

Chris Galleta is so easy to work with and willing to provide as much detail about polices as possible. She helped me transition from my auto insurance and walked me through my new home owners insurance. She went the extra mile to ensure that I was taken care of when a minor mishap happened. Super friendly and helpful.

Milena has been my go to insurance agent for years! I am a real estate professional and I often have clients who are switching with her because of how she responsive she is and how competitive her quotes are. Milena is my one stop shop for all insurance needs, me and my family have entrusted her with our home, auto and life insurances. Her dedication, professionalism and knowledge in the field is nearly unmatched!If you are looking for an insurance agent that can get you covered...look no further!

Milena Bu and her team will save you time and money! Very knowledgeable about their services.When I needed a car loan my check was delivered to my house the same day. She takes care of my home, cars and umbrella policy insurances they extremely friendly and helpful when I needed any help or service. Thanks Milena

I have been with this agent for Decades! Never had a complaint. Always fast service. All of Ms Bus staff over the years have been very helpful. Recently I have dealt with Christina Galletta. She responds to all my questions or concerns quickly. Their rates are great. Even for my grandchildren when they got their first cars, State Farm beat out all the other companies. Christina was right there, helping them along the way.Great company. Great agent. Great staff.

I am very pleased with Milena’s service. She came to my home personally to give me details about different types of insurances. Milena gave us her best options which satisfied the needs of my & my husband .Moreover, she has that special touch that makes the purchase personal and it doesn’t look only like a business transaction. When you need her with any follow-up questions, she is always prompt and accurate in her professional assistance. She is great and I highly recommend her for your home, car and life insurance. the purchase personal and it doesn’t look only like a business transaction. When you need her with any follow-up questions, she is always prompt and accurate in her professional assistance. She is great and I highly recommend her for your home, car and life insurance.Good luck in coming years.Look forward to continue with your team.

Really greatful for Alicia villars and her team of professionals.I was underinsured and paying more for my renters and auto insurance until I set up an appointment with Alicia and she walked me and explained the whole process making me feel sure and confident about the decision.I would recommend her and her team any day!Thank you Alicia!

I can recommend Milena and her team as very professional and knowledgeable folks that can help you out and give you the best rate!It’s very easy and quick to resolve any needs you have. Thank you so much Milena Bu

We have worked with Milena and her team for several years now, and have recommended them to our friends and colleagues. They are very responsive and are always available to provide honest advice. A few years ago, we had an extensive water leak that damaged the floors and walls of our basement, caused by a company installing floors in our place. Milena oriented us on how to successfully pursue our claim against the responsible party’s insurance company, and she followed up frequently until we had settled the issue. While we could have used our insurance to fix the damages, her continued customer support made our process simpler, helping us to avoid incurring out-of-pocket expenses and potentially increased premiums.All the staff is very friendly and have a strong sense of urgency, to deal timely with clients’ requests.J.T.

Milena and her team are amazing! I personally work with Christina Galletta who always provides exceptional service! I strongly recommend Christina for all your insurance needs.

Always ready to help with insurance needs at anytime.

Ms. Chris Galletta is the best State Farm Representative that has ever assisted me. She is not only professional and knowledgeable, but she goes out of her way to help me find savings. She is always very patient with me and always willing to help. I dont know what I would do without her, I hope does not leave State Farm, I appreciate her so much!

Thank you Chris for an excellent and outstanding costumer service!!!

I’m really pleased with Jonathan Mejia’s service. He is very friendly, kind, and helpful. I was trying to switch my insurance for a long time, however, every time I would look for a quote, the insurance companies wouldn’t give a good deal instead the price was higher than what I used to pay for my car insurance. Jonathan help me find and show me great deals. I’m so happy with my rate coverage that I didn’t even think twice on switching with State Farm. Now, thanks to a great service that Jonathan provided me and the great deal he helps me find for my car coverage, I’m a happy customer that I will talk to my friends and family members about this office and of course about the amazing service Jonathan provided me. I highly recommend it.

I am very pleased with Milena’s service. She came to my home personally to give me details about different types of insurances. Milena gave me her best options which satisfied the needs of my family. Moreover, she has that special touch that makes the purchase personal and it doesn’t look only like a business transaction. When you need her with any follow-up questions, she is always prompt and accurate in her professional assistance. She is great and I highly recommend her for your home, car and life insurance.

Account Specialist Chris Galletta has provided me with outstanding customer service in managing my State Farm Insurance policies over the years. Her in depth knowledge with insurance products and services has helped to keep me and my family covered with top notch coverage at affordable rates. She has always made a point to follow up (even after hours) to find the answers to questions I may have regarding my policies. If you’re looking for insurance in Northern VA I highly recommend her and the Milena Bu State Farm agency.

Honest, professional, knowledgeable, analytical, with attention-to-detail, punctual and someone you can trust and rely on! Highly recommended!

These guys are great. I recently moved here and got all my insurance needs taken care of right away. Very professional, courteous and friendly. Im glad I went there today, you never know what to expect when moving to a new area. Thanks for letting me feel welcome in Virginia.

I was doubtful about switching insurance companies, but Im so glad Chris helped me walk through my options and rates. She was patient, answered detailed questions with expertise, and helped me get better coverage for a more competitive rate. Best of all, she was attentive and kind. Highly recommend!

We have been with Milena Bu,her team and State Farm for many years.Our experience has always in every matter been absolutely wonderful.They are very professional,correct and caring.Always looking after our best interest and providing the best customer service.They truly care about you.We are looking forward to many more years of working together.Thank you for your great work .

Chris Galletta at Milena Bu is an exceptionally knowledgeable insurance agent who provides outstanding quality service. She is friendly, professional, and was very considerate of my concerns and requirements for a comprehensive insurance policy. She is well-versed in various types of insurance policies and was able to walk me through the different coverage options to identify a suitable, affordable policy that meets my needs. If you’re in need of a good insurance agent, I highly recommend Chris.

I usually speak with Jessica, always helpful and polite. I had questions in the past regarding Life insurance, and she took the time to explain and answer my questions. I received text regarding my payments, which is helpful. I have been with State Farm for over 5 years, and wouldn’t change a thing about this insurance company. I only have rental insurance with them, switch to them after having every bad experience with another company.

We have all of our life insurance accounts with Milena’s office and we couldn’t be more pleased with the guidance and professionalism that her life specialist Juber Ibazeta has shown us from the beginning. He explained every detail and benefits of each type of policy and follows up with us constantly to make sure our accounts are up to date. We strongly recommend her and her team to anyone who is looking for a great insurance agent. Thank you for all you do Milena!

Milena Bu and her team have been great ever since! Always explaining and giving options to Solve our problems or concerns. Also helped us through our claims, totally recommend her ! Thank you

Chris galleta is probably one of the most knowledgable people I have ever worked with when it comes to my insurance. She always goes above and beyond to make sure I am getting the best coverages for my family and myself. Her vast knowledge and her abundance of compassion makes working with her easy and enjoyable.

I have been with State Farm Insurance, and Agent Milena Bu office for over a decade. Other agents and insurance companies have made many offers to switch to their service; however, because of the outstanding services that Ive received from this office, Ive continued to keep all my policies here. Ms Jessica Penton is my office agent rep, and have been since I started my first policy around 2007/2008; she is such a kind and caring person, and whenever I contacts her for any insurance needs she makes me feel as though she is happy to hear from and help me. Also, whenever I request anything about one of my policies, she responds immediately. And even though Ms Penton is my office rep, anytime I call or stop by, all the office reps are ready and eager to help me...thank you Agent Milena Bu and your office for years of great service, J Byrd.

Milena is very knowledgeable and an amazing person to work with. We were underinsured and we didn’t know it, while paying high monthly price. We not only saved, but also got a much better insurance package. Milena’s team is very helpful and explain everything thoroughly. Definitely recommend!

Usually, l dont write reviews, but l want to type a few words about Milena. She is excellent with her customer service before, during and after the insurance transaction with my family. Even her husband Angel helped us with great advice. Milena is the right professional person to choose in this business. Congratulations, and thank you for everything.

Ive recently changed my policies over to Milena Bu State Farm office. Our account Rep Chris Galletta has been amazing in making sure we have a clear understanding of what our policies cover as well as making sure that we are adequately covered. I would highly recommend Chris Galletta and the Milena Bu Agency.

Great customer service. The whole team is very responsive and will go far and beyond to fulfill customers need. I had a great experience!!I would recommend them for any type of insurance services.

Oh my gosh, my experience today with Chris was amazing! She helped me every step of the way and was always kind. She didn’t say she can’t do something. She Always knew what do to and was accomodating! 10/10

Love working with Milena! She’s very knowledgeable and responsive! And I feel very confident with my coverage!

Mayra is great! She always responds fast to my emails and always has great customer service. Id recommend this agency to any friend and or family! Keep up the great work.

My previous agent had left State Farm so my file had been transferred to Milena Bus Agency. With my previous agent, every time I called or emailed them, I would receive a response from someone different. Sometimes it would take days or weeks for a response after being passed to different agents or assistants within the office. From my initial call with Jessica at Milena Bus Agency, along with a string of emails to follow, Jessica was always courteous, prompt, and efficient. Whether I needed help making updates to my policy, or getting a copy of my COI with certain specifications written on it, she gets the job done same day. I am so impressed and thankful! Shoutout to Jessica!

The staff are knowledgable, responsive, informed, and fully engaged when you speak with any one of them. Yesterday I called at 9:05 to request an temporary insurance card and clarify the policy for a new vehicle I bought the day before. By 9:15, I had my questions answered and took the temporary insurance documentation off my printer! Many thanks!

My agent Jessica Penton in StateFarm is awesome ( professional, helpful, patient, kind,etc.) You can trust her. I have auto insurances and home insurance for years. I am satisfied with her service.

Milena Bu and crew are a top notch team that help the customer and provide pertinent information for the consumer to make educated decisions about auto and home coverage. I recently paid off my home and felt the need to overhaul the policies to fit my needs as a homeowner and not protect the banks interest. Robel Yohannes was more than willing to help me comprehend the meaning of the coverage on my policies.Robel was vigilant, informative and patient. He helped me revise both my homeowners and car insurance policies to adhere to my budget and give me the best coverage to protect me from any future accident or calamity. I am a demanding customer and Robel was always professional and made the revisions that I asked from him.I would heartily recommend Milena Bus adept insurance team if you are looking for an insurance agent.

Very professional, quick service, always pleasant to talk to them.

The Very Best Customer service! I recommend them 100%

Best customer service ever

I have a life policy with State Farm. I am impressed by Milena Bus high degree of professionalism and service. She provided me with all the information and insurance options according to the needs of my family. Extremely satisfied!