We attempted to order flooring in September and the wrong amount was ordered and the salesman had quoted us the wrong price. We started over, and the order was sent in for the wrong amount of product. After that, the product we ordered was discontinued. Now we have ordered a new product and it was to be installed today. The installers didnt show up and no one called to let us know. After calling the store, we were advise that the installer had been delayed and we needed to reschedule, which we have done. We have been repeatedly inconvenienced and are still without a laundry room floor in late December. I would never use this company again.

We paid for carpet in full on March 15th, a few weeks goes by we get a call saying they are it of stock to go by and pick another one we do then a month goes by no word from them. We finally get a call to set up a date for the installation which was April 25th they show up but its raining so we reschedule for the following Friday they call and cancelled and said they will do it Saturday well we get no call and no show on Saturday.. so we figured they will do it Monday May 1st today no rain its a nice day! I call and leave a message for someone to call me back Im still waiting. All of our stuff is pilled up in the kitchen laundry room and bathrooms since Monday the 24th we have 4 kids we wanted the new carpets put in before our baby starts to crawl shes crawling all over now. The carpet we have is old and messed up from the last owners. we finally were able to afford to get new carpets but it feels like we wont be getting the carpet we paid almost 4 grand for anytime soon! its just not right!