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Bear Carpet Inc.
3205 Claremont Ave NE, Albuquerque, NM 87107, United States
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Ba
Review №1

I have worked with Bear Carpet for many years, and they have always been excellent, on all levels. As I get prepared to move, I have had Brandon here a number of times, most recently to clean my upholstery. And they will do my carpets again as my house goes on the market. Brandon did an incredible job on my chairs, both newer dining chairs and older overstuffed chairs. I believe it will make a big difference as these items will be up for sale soon. He is both very professional as well as personable, a great combination, and goes well and beyond do a primo job. Jeff, the boss, is also wonderful to work with. You cant go wrong with Bear Carpet!

Jo
Review №2

Brandon showed up nearly on time (despite road construction). He was very friendly, examined what we wanted done and got to work promptly. The large area of carpet we had was thoroughly and quickly cleaned. Several heavy stain areas (from pet and sport shoe marks) were cleaned perfectly even when he had to go over shoe stain repeatedly. He finished after checking with us that everything was exactly as wanted.Definitely will use this firm again. He also mentioned they are equipped to clean tile should we decide on that.

Tr
Review №3

Brandon was amazing he really made sure my house was really clean! Really good experience and will definitely use them again. My house is smelling pet free 😋

Ma
Review №4

We live near open space and a skunk obvious sprayed near our home. Our whole house had bad skunk smell. We called Bear at 2:30pm on Thursday afternoon and they were here by 5:30pm! They set up the Chlorine Dioxide system and it ran through the night. On Friday at 9AM we were back in our house and as promised, the odor was totally gone. It wasnt cheap, but worth every penny! Glad we found this company, will definitely use their services in the future. Awesome service!

De
Review №5

Brandon was very professional, on-time, and able to make appropriate recommendations for what I needed to have done. I have never had my carpet look so clean and all the pet stains are gone! I will definitely use Bear Carpet again, and ask for Brandon as well.

B
Review №6

Jeff ,Anthony and Brandon are so professional and friendly and really knew what they were doing . Outstanding job I would recommend Bear Carpet to everyone!!

Ma
Review №7

We had an appointment scheduled with another carpet cleaning company who didnt show up. Since we had already removed the furniture from the room, it was imperative that we found someone who could come today. I called Bear Carpet and Anthony immediately answered the phone, was extremely courteous and understood my problem and worked it out in his busy schedule to come today. I cant say enough about this company and our experience. Anthony and Brandon were extremely courteous, knowledgeable and helpful. They were a delight to have in our home. I would highly recommend this company to anyone looking to have any of their many services performed in your home. They will be our carpet cleaning company from now on. Thank you so very much!! You made our day!

Ka
Review №8

Super customer service!Anthony is the best!

Ka
Review №9

Anthony, Nate and team did a fantastic job coordinating and adjusting to support unforeseen schedule changes for my family. Great job! Highly recommended!

An
Review №10

They are only getting 5 stars because I cant give 10!! One word... AMAZING!! I called for a last minute job and they made time for me. I am so impressed with their work ethic. They did a beautiful job and I will recommend them to everyone. The techs were also very nice and professional.

Je
Review №11

In spite of running a Skelton crew, Bear managed to get the job done! A good job as well.

Mi
Review №12

The service technician Anthony did a great job! He was fast and efficient and it was refreshing to see someone take pride in their work. Thanks again for the top-notch service.

No
Review №13

Jose is the best! He always does the best job. He always gives 110% to ensure that everything is exactly the way I ask.

Th
Review №14

Anthony cleaned my carpet and did a very good job. He was very polite and friendly and a pleasure to work with. This company was recommended to me by a friend in the carpet sales business and before I ever had my carpet cleaned I recommended them to a friend who had an emergency situation come up and they did an excellent job there too. I will call them next time my carpet needs cleaning!

Ju
Review №15

Anthony was an experienced and efficient carpet cleaner. He arrived on time and completed the job to my requirements. He was courteous and friendly. I will definitely use Bear Carpet again and also recommend them to other residents in our complex.

Na
Review №16

Anthony ran late but was in constant communications and very apologetic. It was worth the wait because he was very fast and efficient. My carpets look great. Thanks Bear Carpet!

WC
Review №17

Very good, highly recommend.They called with time updates and showed up ON TIME!The cleaning was very good, time spent about right. Heavy soiled areas got extra attention, but were a bit damp.Truck is noisy.Recommend.

Da
Review №18

I had 5 large area rugs of considerable value cleaned by Jeff. All I can say is WOW. What a remarkable job they did. Stains that previous companies could not remove are gone. The color are vibrant again.I highly recommend Jeff and his company.

El
Review №19

Second time having our carpets cleaned by Bear Carpet cleaning. Our carpet looks spectacular! They do an amazing job. It’s worth the money!

Ja
Review №20

We have been using Bear Carpet for a few years. They provide excellent carpet cleaning service. We recently had both carpet cleaning and tile grout cleaning, and we very pleased with how our floors look. Brand new again! They provide great customer service as well. I would definitely recommend Bear Carpet for both carpet and tile cleaning!

Mo
Review №21

I use Bear Carpet to clean the carpets in our home twice annually and also ship off our oriental & throw rugs as needed (we have dogs). They are super professional and provide a high quality cleaning . There arent any strong chemical odors when they finish and the carpets arent soaking wet. I also appreciate that the technicians are friendly, knowledgeable, and polite. Highly recommend

Ju
Review №22

This is my third time using Bear Carpet to clean our carpets, couch, and rugs. Every time they do excellent work. I especially appreciate the hard work of Nate and Anthony. Well done again all!

Ch
Review №23

I first called Bear Carpet after having a tremendously expensive and not user friendly rug cleaning experience elsewhere. To my surprise Bear Carpet was able to squeeze me in the next day. They came to the house and together we assessed what each rug needed and they offered me more expensive and less expensive options. They cleaned a couple on the spot inexpensively.One of the rugs was a thick wool rug and it had a stain that was so bad I thought it was a goner. They took it in to their shop and were willing to not charge me if the stain was not going to lift. To my surprise they delivered it back to me after having cleaned it several times, no sign of stain, and with no extra cost.I just used their service for the third time and they actually cleaned a really nice large area rug and cleaned a tile floor for just over $100. They took a couple other rugs into their shop and the return time was just a couple days which was unexpected.Each interaction with Bear Carpet staff has been awesome. They have been professional and friendly and really positive, doing their best to meet my needs as affordably as possible.I highly recommend them.

Jo
Review №24

Dropped off rug, Jeff and his staff cleaned the rug and called to let us know it was ready for pick-up. Picked up the rug and it looked like new. Will use them again and recommend them to everybody that ask me where to get rugs cleaned.

An
Review №25

Definitely will call them again my carpets look amazing and brand new!! I wish I could give way more stars 5 does no justice they brought life back to my carpets

Su
Review №26

This was the first time I had used Bear Carpet (at the recommendation of a family friend) and I was not disappointed. The technician was very professional, easy to work with, explained what he was going to do and why. I had several large and small area rugs as well as installed carpet in bedrooms to be cleaned and all of them looked great after their cleaning! They also cleaned a swan couch we had reupholstered several years ago that had gotten soiled on one end; it looked immaculate! I am very pleased and will definitely be calling on Bear again for my carpet cleaning needs! Thanks!!

Co
Review №27

Have an old wool rug that desperately needed cleaning thanks to 2 cute dogs.. Bear picked it up, and had it back on time. Laid it down in my living room lined up better than I did when I moved in. It looks great! It looks like it did when I first got it. Its great to know a company that you can trust with old family memories.

El
Review №28

Have used Jeff and Bear Carpet multiple times over the last number of years and am always happy and eager to tell people about the amazing job that Jeff and his team do. They get out pet stains and odors, and its not clean until I say its clean. They protect the corners with corner protectors so no paint gets scraped off by their hoses, use commercial grade fans to dry the carpet after so I dont have wet carpet for days and even clean the baseboards....Thanks Jeff!!

Sa
Review №29

The two men who cleaned our carpet stayed overtime, working to get out a stain that we thought was there for good. They helped move furniture back in. They were good natured and polite and took pride in their work. You cant ask for more.

Su
Review №30

Great job cleaning large oriental rug. Professional in all respects. Arrived promptly at the time agreed to, returned cleaned rug about 10 days later precisely in accordance with our mutually agreed to telephonic arrangements, assisted in moving furniture to roll out and position cleaned rug. Reasonably priced.

Mi
Review №31

I can confidently recommend Bear Carpet to my clients since I have had many positive personal experiences with them from rug cleaning to upholstery cleaning. They go above and beyond to make certain the customer is satisfied. My clients have also been very pleased with their quality service and professionalism. Kudos for a consistent job well done. Mindy Abramson, Distinguishing Style.

An
Review №32

I have used Bear Carpet for several years now and have been very pleased with how my area rugs are cleaned. This last time, two of my rugs had several stains. When I picked them up, the rugs looked almost like new. (One of them is almost 30 years old and is one of my favorites.) The staff is friendly and helpful.

Am
Review №33

Great service and quality of work! Nate came and did our entire house and made sure to go over every issue completely and thoroughly, with an end result we were extremely happy with. We even had a follow up issue that was taken care of within 24 hours. I absolutely recommend these guys for any carpet cleaning projects!

Je
Review №34

Cole did a great job cleaning our carpets. He was very thorough and didnt rush the job, which we really appreciated. Hes friendly, professional and obviously cares about his service. We are very pleased with Bears products and performance and will utilize them again in the future.

Ch
Review №35

Great service! They took the time to explain all my options and helped me select the service that was most appropriate for my needs/budget. They were very responsive and the quality of cleaning was excellent. I highly recommend Bear Carpet.

Ma
Review №36

Bear does an excellent job. Personnel are professional and easy to work with at any time of year.

ni
Review №37

Excellent work! Price was very fair and they were very personable. They did the job in a timely manner. My carpets look brand new!

Ap
Review №38

Most amazing cleaners ever. I was in the apartment business for years and I know carpet cleaners and Jeff and the Bear carpet crew are simply incredible. I cant believe how complete their services were!!! They will be a regular fixture in my house...made the carpet look brand new. Thanks Jeff! (April Marker)

sa
Review №39

Jeff came out and cleaned the carpet in my apartment. The carpet wreaked of an animal odor from the previous tenants. Jeff was able to do the job very quickly and efficiently. I went to class for a few hours and by the time I was home, my carpet was mostly dry. Jeff did an awesome job and was able to recommend a product from another business if the odor did not come out, however I did not need it because he was able to remove the odor.

Ma
Review №40

Eli just finished and the carpets look fantastic. Bear was able to fit me in with relatively short notice, which I really appreciate, and worked with our schedule. Highly recommended!

Ri
Review №41

I read all the reviews and was expecting an awesome carpet cleaning experience. I was told by Jeff that the furniture would be moved (the guy that came out, Daniel, didnt want to move the furniture. He kept trying to say he was only going to do the carpet that was accessible. Only 1 guy came out and I wanted him to move the sofa, tables, etc. but with only 1 guy, I had to move those items with him. He didnt want to move the sofa, sofa table, TV stand). Jeff told me baseboards would be cleaned (Daniel didnt clean the baseboards). Jeff said the carpet would be gone over with a clear water rinse to get out all the sticky detergent. (I cant tell if Daniel did this or not, but after walking on the carpet and then on my tile and laminate floor with my shoes, my shoes were sticking to the tile and laminate.) The carpet looked good (the parts Daniel did) when Daniel was finished, but like all the other steam cleaners Ive tried, after a couple of days, the carpet looked dingy and soiled again. I have an area rug over most of the carpet in the living room Under the area rug, the carpet is clean and you can definitely see where the dirty carpet starts when the area rug is lifted. You can easily see the outline of where the area rug was once it was removed. After Daniel cleaned my carpet, the outline of where the area rug was is still easily seen. I was not impressed. And this place is EXPENSIVE.. They charged $115 for 1 living room. I dont have the figures in front of me, but Jeff said they charge .35 a square foot with a 325 sq. ft. minimum. (my living room isnt 325 sq. feet). He said if my living room isnt that big, he would add extra services like a spot treatment or other services to get me up to the $115 minimum cost. Daniel didnt measure, or offer any other services. Daniel didnt seem to want to be here and do what he was suppose to. He cleaned way less than 325 sq. ft and didnt offer or do anything to make up the difference in the sq. footage I had an the minimum I had to pay. Im very disappointed. I could have got the same cleaning from a few other national chains for A LOT less and the same quality of work. And they would have moved the furniture and cleaned ALL the carpet.

Al
Review №42

They were able to come out as soon as possible on a Saturday morning which was awesome. We had red stains, pet stains and odors and they did an amazing job at getting them out and removing the odors. Super friendly, and informative, and again he went out of his way to fit our appointment in this morning which is more than you could say for other companies that I called. Youre making a mistake if you choose anyone else to clean your carpet!

Ge
Review №43

Bear did a good job on the rugs that needed washing. Care was taken on wool rugs to insure not damage in washing.Pick up was efficient and on time. Minor problem with delivery because of time schedules both Bear and at home. Overall a good experience and will use again for rug washing.

Mo
Review №44

We have been using Bear Carpet for years. I trust Jeff and have always been 100% satisfied. he is honest and does a great job. prices are very reasonable too!

Mi
Review №45

This company was recommended by the company I used to purchase our carpeting. I was very happy with their services. They arrived on time--explained the process and did excellent work. I look forward to using them in the future.

Jo
Review №46

Anthony was extremely nice and accommodating! A gem! Exceptional!.

Lo
Review №47

I had two oriental rugs cleaned as well as 4 carpets in my home, including one that had pet stains. The odor has been eliminated and the carpets were cleaned quickly and efficiently. I highly recommend this company.

Br
Review №48

They managed to get a really old stain out of my carpet that has been there for ever. Anthony was very hard working and professional! Thank you Bear Carpet!

De
Review №49

Very professional and did a great job!

Ri
Review №50

Ive used you guys before and you did a great job... this time, not so much. the soda stain I primarily called you to clean came back within a week of your visit and your guy missed a whole room... its a bummer because I had had a positive experience the 2 times prior.

Ro
Review №51

Eli arrived at the time of the appointment and proceeded to set up his equipment and go to work. The house was empty since we had not yet moved in and Eli was able to shampoo the entire carpet which covered the living room, dining room. three bedrooms, and adjoining hall. We were pleased with the work and with the very reasonable price..

Ja
Review №52

At the advise of our realtor neighbors, we called Bear Carpet. It is always nice to be treated as valued customers and we received just that. Living with all the winds in this area and 4 indoor dogs, our results were so wonderful! I am calling again to have some areas rugs cleaned next.

pe
Review №53

We have been using Jeff and his company for several years. Not only does he do a great job, the carpets dry very fast, the technicians are very nice to deal with. Another thing we love is the clean carpet smell afterwards. I would strongly recommend any of his services.

Sa
Review №54

We are in the middle of a home remodel and dropped off our rug while it was in progress, therefore we havent unrolled it yet. But from the nature of our experience with Bears staff we expect to be more than satisfied. Bear Carpet personnel were friendly and professional in each of our encounters with them so we dont doubt that we will become repeat customers.

pe
Review №55

Bear Carpet did a beautiful job cleaning our carpets and a much-in-need-of-cleaning sofa. Their work was excellent quality and their prices very reasonable. I will definitely continue to use their services.

Zd
Review №56

We just had a very old chair cleaned by them and this chair was terribly dirty, almost black. They cleaned it perfectly while making sure not to damage the wooden parts of the chair. Now the chair is back to the original creamy white color it should be and we are very pleased with the service and knowledge base that this company had to offer.

MT
Review №57

Bear Carpet Cleaning was recommended to me by Carpet Source. Nate came out to clean my carpets. He explained the thorough process in detail and did an excellent job.

jo
Review №58

Had my stairs and rug cleaned. Looks like new again.Very happy. Will use Bear again.

Em
Review №59

Great experience!!! just read the other 5-star reviews I dont have to repeat it. R.K. Two Bridges Carpet Cleaning was so helpful and explained things in detail as he worked through various rooms. Needless to say, I will use R.K. Two Bridges Carpet Cleaning next. highly recommend them guys.

Pa
Review №60

My technician was so thoughtful and thorough! Love my clean carpet, thank you!Trish

Am
Review №61

So happy that they were able to do a last minute service, and very happy with the clean smell of the house and the brand new feel of the carpet. I am only giving four stars because We received some advice that didnt work out too well on how to handle pet urine spots in the future. We did what we were told when our dog had another accident on the carpet - applied the enzyme cleaner on the carpet and left it to dry, without soaking up the excess liquid (as is directed on the Natures miracle packaging). Well that approach left a very noticeable spot on the carpet. I think it will come out easily with a standard carpet shampooer, which we have. So, in summary, we were happy with the cleaning service, not super happy with the guidance we received on how to handle urine spots in the future.

Be
Review №62

There was a difficult linseed oil stain on the rug and Bear Carpet kept working to get it out. They got a remarkable amount of it out without making that part of the rug stand out of the rest. I appreciate the conscientiousness of their work and will use them again.

Ma
Review №63

I have used this company numerous time and they always do an excellent job. I have also referred them to all my clients and fellow realtors and everyone has thanked me. You will love them.Marion ShannonStaging Solutions,LLCRegal Properties,LLC

Ve
Review №64

Great company with outstanding service - reliable, friendly, honest communication, competent and knowledgeable, fair pricing. They did an excellent job in our home. I am definitely planning on using their services again.

Ji
Review №65

Had carpet and sofa and loveseat cleaned, great results! On time, very professional, as usual. I recommend them highly and have used them for several years!

Pa
Review №66

Had our carpets cleaned, Bear Carpet did an amazing job. Much better quallity than other companies Ive used. Highly recommend them.

El
Review №67

Great job cleaning and applying moth-resistant finish to my two Navajo rugs. Professional and courteous.

Ba
Review №68

Excellent service the young man that came to our home was courteous and efficient. Very pleased with Bear Carpet would suggest them

Su
Review №69

I was very pleased with the crew and the service. Definitely would use again.

Su
Review №70

Wonderful Job and Great Service. We have used Bear Carpet the past three years and have always been very satisfied with their work.

Di
Review №71

I have used Bear Carpet for over 5 years! They are excellent and always call if they are going to be late to an appointment. Jeff did an amazing job at my sons rental house and my son got back all his deposit with a note from the rental company that said the house was in immaculate condition! Believe me that carpet was old and filthy before Bear Carpet performed a miracle. Jeff and his staff have cleaned all the carpets at all the different houses that I have lived at in Albuquerque,and only one time did they come back for lingering spots! I have had 2-3 dogs at a time with tons of dog dirt, urine, dog poop and vomit and I have been impressed. If you use an enzyme cleaner first it is easier for the spots to be removed. Bear Carpet also treats with a pre-stain for pets. I would highly recommend this company.

El
Review №72

Great service! They came to my house and picked up my rug, from ABQ.Nice cleaning job on the rug. Thank you!

Co
Review №73

I have had Bear Carpet do my Carpets for years and they are the best in town!! Honest, professional, and they do a very thorough job!! Highly recommend!!

Al
Review №74

I had excellent and speedy, polite service. I really appreciated the communication between them and myself - I was always up to date on the progress of my cleaning.

Je
Review №75

Eli came over to my home and did a wonderful job of cleaning the carpet in our house.

Re
Review №76

Not only was Daniel a fun, friendly, personable technician, he worked really hard! Bear Carpet got out stains that two other carpet companies tried and failed. The rugs and sofas have never looked better--and I have dogs!I would absolutely hire them again.

So
Review №77

I had my carpets cleaned last month and was really pleased with the results. Most recently my bed and chair were cleaned by Josiah who also did a wonderful and thorough job.

Ca
Review №78

Great job on cleaning my tile in my house!!!! Guys were in and out and the place looks great! Thanks...

De
Review №79

I had a great experience with Bear Carpet! They did a great job and got all the stains out!

Se
Review №80

Amazing job got what we needed to be removed succefuly out. Went out of their way to help us and I highly recommend!

Be
Review №81

Excellent service ! Cleaned & repaired antique Turkish Kilm....Betsy Shaw

Do
Review №82

Ive been using and recommending Bear for many years, Ill keep using them for all of my area rug & upholstery cleaning as well. Thanks! Don Lovato

Jo
Review №83

We had our couches and chairs cleaned by Bear Carpet. They did a very good job and we were pleased with the results.

Ri
Review №84

Did a good job and carpets dry!

Br
Review №85

The personnel was nice and professional, but a couple days after the cleaning stains started appearing that werent there before the job in some areas.

Sh
Review №86

Jeff delivered! on time, on estimate, scheduled to my convenience, old stains gone, freindly service person.

Mi
Review №87

Always a great deal. ..year after year

sp
Review №88

Thanks James. Everything looks great.

Na
Review №89

I was quite pleased with Bear Carpet Cleaning. They got the pet odorout and the rug looks and feels clean.

Ia
Review №90

Very professional, arrived on time with short notice. Spent extra time on stains that had been there since before I moved in. Great service

Mi
Review №91

Best carpet cleaners in Albuquerque

Information
2 Photos
91 Comments
4.8 Rating
  • Address:3205 Claremont Ave NE, Albuquerque, NM 87107, United States
  • Site:http://www.bearcarpet.com/
  • Phone:+1 505-888-1166
Categories
  • Carpet cleaning service
  • Cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
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