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Steamatic Restoration and Cleaning
8508 Paseo Alameda NE, Albuquerque, NM 87113, United States
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Fr
Review №1

When a broken pipe under our slab flooded our home USAA sent Steamatic to handle the cleanup. They were there in less than an hour and a half. Once everything was dried out and mold removed we hired them to do the reconstruction. From beginning to end they did an outstanding job. Their staff was always on time and professional. We highly recommend them.

Ju
Review №2

I had Steamatic come and clean my homes air ducts, didnt know how much it impacted my allergies! I can notice a difference in the efficiency of my AC and also the freshness of the air as well. The techs were so helpful in explaining what they were doing and were mindful of my furniture and belongings. Thanks Serena and Arturo!

De
Review №3

Thank you to Julia for setting up our appointment for what time worked best for us and being very so professional, also thank you Victor for doing such an amazing job cleaning our carpets, having two dogs it made a huge difference after he cleaned both our carpets and area rugs and he also showed up early for our appointment! Steamatic did a stunning job!

mi
Review №4

We recently had Steamatic come to the house. Our experience was white glove. The tech showed up on time, he explained each process and really took his time. We would recommend Steamatic to anyone looking to get good quality cleaning service done.

An
Review №5

The guys did a great job cleaning our ducts. Id highly recommend them.

ti
Review №6

Stay far away from this business, they have a few good workers in their own company but they contract out to guys who barely know what they are doing and cut many corners and who are just flat out rude to customers and employees

Ma
Review №7

What a great team of people. Albert, Chad, and Alex came to our house every day. The professionalism never faltered the smiles were always there. Every effort to isolate and eliminate mess and moisture where taken. Again standards never faltered. Heck the technician who cut my ceiling literally followed every cut with a vacuum. WOW.Hay its me again. We just had Sarina and Elisabeth out to clean our duct after our flood. Just when I thought I had seen the best of your company you up the bar. Literally worked in every room of our house and they left the areas cleaner than they found it. Thank you ladies. So awsome.

Ma
Review №8

Great job! Victor, who was the one that did the job, was awesome! Very neat, courteous, got here when he said. Thumbs up...👍

Ho
Review №9

Jacob and Maddy came today to clean the vents in our house. They both were very very nice and did a great job! I will definitely use Steamatic again.

Ma
Review №10

Awesome team at Steamatic took care of our commercial needs. Serena and Arturo were on-time, communicated their arrival time, and completed the job with courtesy and professionalism. Would recommend to others looking for air duct cleaning.

Cl
Review №11

Friendly and prompt service

Ma
Review №12

My wife and I had our master bedroom inundated with toilet water from our master bath.Salesperson Amy Townsley and Project Manager Jon Lee were expedient providing a timely onsite quote of $1,700 for major CAT3 damage.This quote was hundreds and thousands of dollars less than some of their competition, offering the same work.They did not give me the cold shoulderthat the competition gave me once we indicated that we would be paying for the work on our own.Jon and staff were on time and began work promptly. Their scope of work matched exactly what they said they would do on the quote.Their crew was respectful of our home, property, and dogs. They even found a $5.00 Bill under our bed, that they gave back to me!?!After completing the job earlier than expected and quoted, their crew showed me the work they had done and provided tips for our contractor to rebuild the room.I wholeheartedly recommend their professionalism to anyone needing their services. A top notch ABQ company.

Ke
Review №13

I had a great experience with this company. The technician Victor was very nice and took extra steps in making sure to take care of my home while he was cleaning my carpets. He protected my furniture by putting pads under it so it didn’t sit on the wet carpet and put corner protectors on my walls so the cleaning hoses didn’t damage my walls as they went around the corners. I had my carpets, couches, and rugs cleaned and was very happy with all that he did. I will definitely be using this company for my next carpet cleaning!

wa
Review №14

I was in need of a company to clean out a rodent infested duct system and to sterilize in Jemez. Steamatic did an excellent job and I could not be happier with their service. Very professional and I will be calling them first if I every need their service in the future.

An
Review №15

Serena and Joseph did an excellent job of cleaning my air vents and dryer vents. They arrived earlier than the promised time, but called well ahead of time to confirm that this was alright. They were courteous and professional, and they explained the entire process before beginning. They cleaned up after themselves when they were done, and they showed me the filter from their machine so I could verify how bad my vents were. I am satisfied with Steamatic of Albuquerque, and I would hire them again.

Un
Review №16

We have been using Steamatic sinceWe moved into our new large home with white carpet. There is no better carpet cleaning company and Greg who has been the primary person to come fix all our carpet issues is AMAZING! He is knowledgeable and extremely good at what he does. If there is a carpet guru, Greg is it! Simone is also great to deal with. She does all the scheduling and is always very pleasant and works to fit things in with our busy schedules. She also knows us and we appreciate that! You can imagine white carpet in a house that does a lot of entertaining...Steamatic keeps it looking great and goes way above and beyond!

Ju
Review №17

Greg Wright cleaned our carpet. He did a fantastic job. Old carpet looksclean and fresh again. Amazing. We want him next time we clean.We have used Steamatic quite a few times before. We have always been pleased and Greg took that further with such good work. Thanks.

Ja
Review №18

Last week I made contact with your company in Albuquerque. I spoke with Maya about work involved having only a high-back upholstered chair to be cleaned. She gave me her best advice and accommodated me for one day service being I’d be coming in from north of Santa Fe. I proceeded with my appointment and found Robert and Serena, technicians assigned to my order. Beginning with Maya, finding her to be most courteous, considerate, and most professional and extending same extraordinary customer service from Robert, and as well Serena.I couldn’t be more appreciative and too, elated about quality customer service shown to me and service results from these awesome Steamatic staff.This experience left me feeling I would use this company again!Thank you much!!!Jackie

Ro
Review №19

Greg did a fantastic job cleaning our living room after an ash cloud exploded during a chimney sweep. He was friendly, professional, and very conscientious about a newborn being in the house and the chemicals he was using. We will definitely call on Greg at Steamatic for future cleanings!

Je
Review №20

We had our carpets cleaned by Greg, and he did a fantastic job! He was prompt, professional, and so friendly. He had all kinds of tips and tricks to help us keep our carpets looking fresh till the next cleaning.Thank you Greg and Steamatic!

an
Review №21

Arturo and Simone were wonderful to work with. My duct work appointment went flawlessly. Purchased a house and had no idea how dirty the duct work was. I feel better knowing that my AC is blowing clean air. Thank you Steamatic ❤️🙏🏼

Qu
Review №22

This is by far my most awesome experience with a cleaning service! Mr. Greg was FANTASTIC!! Our furniture looks and smells terrific! His work is so good, Im having him do my carpets tomorrow!

Ma
Review №23

We had our ducts cleaned recently, and Arturo did an amazing job. He was very professional, explained the entire process and cleaned up thoroughly when the job was complete. We are very happy with the results and will definitely use Steamatic in the future!

ma
Review №24

This is my first experience filing a claim in 30 some years and I want to thank Steamatic for the way they handled everything from the very beginning with Lawrence Padilla the Sales/Estimator to the cleaning people these young ladys were terrific Matty, Maddy and Stephanie. They did a very good job and were professional. The person that cleaned our ducts was also very professional and he really answered all of our questions. The painters Victor Perez and his crew did a fantastic job and were so nice and also professional. The gentleman (Victor) that cleaned our carpets was also very professional. I was so pleased with the waySteamatic handled my claim I will recommend them to everyone. If I could give you 10 Stars I would.The key word for this Company is PROFESSIONAL.Again Thank You!Mary

Je
Review №25

I recently had all carpets, ductwork and furniture cleaned using Steamatic of Albuquerque. The three employees that came included Greg (carpets and furniture) as well as Maddie and Arturo (vents and ductwork.)They all came on two different occasions, and all did excellent work. They were very thorough, neat, and meticulous. They took their time, and the results are great! They were also all very polite and professional. I would highly recommend Steamatic for all types of home cleaning.A big thanks and shout-out to Greg, Maddie and Arturo!

Te
Review №26

Absolutely the best experience I could have hoped for. We called them to have our grout in our kitchen steam cleaned. The rep came out to quote us a price and informed us about the grout recoloring service they had. WHAT? This opened up tons of options for us and we were able to pick a color that complimented the recent changed color of our walls. It has been over 6 months since they recolored our grout and it still looks amazing. I have even dropped grape jelly on the light color we picked and it simply just wipes away. THANK YOU, THANK YOU, THANK YOU STEAMATIC OF ALBUQUERQUE!

ty
Review №27

11/14/19 Hagan and Arturo were fantastic! They worked quickly, efficiently, and cleaned up after themselves. They took extra care not to scratch my floors when moving my dryer back into position. They also cleaned out my dryer appliance vent in addition to the vent in the wall. Couldn’t be more happy! God bless! - - S.G.

Le
Review №28

Worst experience ever! Our house partially burnt they came in to move everything out then back in when the renovations were done in the process they tore our couch, broke a piece of the bed and took zero responsibility for the damages. They came and aknawleged them and said they would call the next day so they can price the damage. N never heard back from them. I have called many times with no answer. I would not recommend very unprofessional.

Me
Review №29

Isaac, Chad, and Albert were courteous, timely, and thorough. Thank you for handling our emergency!

An
Review №30

Victor cleaned my carpet yesterday, 8/19/15. When he arrived at my home, he was very polite and courteous. He responded well to any questions I had about my carpet. He did a superb job! It had been quite awhile since I had my carpet cleaned and it looked it. I am very satisfied with his work. My carpet looks brand new again! I will recommend Steamatic to all my friends!

Du
Review №31

I had my carpets cleaned by Greg with steamatic yesterday. He was very helpful and knowledgeable. I had a great experience and passed my move out inspection with flying colors!

Da
Review №32

We had Steamatic come and clean our Air Ducts in our home. Arturo and Latisha were very professional, courteous, and friendly. They were also prompt, and wasted no time getting started. They covered our furniture and belongings as they made their way around our home. They did a great job.

Wi
Review №33

I am very happy with the service! We had our vents cleaned on a Saturday morning. The techs Martin and Malacai arrived on-time and were super nice, polite, and professional. Our dog was friendly, calm and relaxed toward them and that is the ultimate test for us! They moved through our house carefully, explained the giant vacuum and the whip that they use, and also how they preferred to work from the back of the house to the front. They even cleaned out our furnace housing for us! That saved me at least two hours of swearing and doing it with my little hand vacuum. I really appreciated that. They offered to show us all the gunk that came out of the vents and I took a picture of it for our landlord. Very cool.The price was exactly as quoted over the phone and they did not try to sell me on any other services. Thats a good decision on the companys part because no matter how pleasant the experience, by the time the guys are done Im anxious to tidy up my house and get on with my day.I would recommend Steamatic of Albuquerque to my friends and family.

St
Review №34

Greg was fantastic. Not only did he do an exceptional job cleaning my carpet but he is very friendly and professional. I will have him back everytime I need my carpets done again

Fa
Review №35

Donald cleaned the carpets of our new home on July 7, 2015. He was very friendly and easy to talk to, helpful and thorough. He seemed to genuinely care about our concerns with the pet odors present. He treated those areas carefully and with great success. the carpet looks beautiful and smells so much better. We are very pleased!

Ma
Review №36

This is the second year we have hired Steamatic to clean our carpets. Our carpet guy, Donald Rich, was great! We have a two story house, all carpet, plus a love seat to clean. He was professional, fast, friendly, and a good sense of humor.We believe in having our carpet professionally clean each year to extend the life of the carpet. Our four year old carpet still looks like new. Plus, we dont have to do it ourselves!Oh...look for their specials on their web site. We received a 10% discount for being a repeat customer.Thanks, Steamatic! See you next year. M Sanders

Ri
Review №37

Arturo and Isaac did an amazing job on cleaning our heating ducts. Very respectful, polite and professional individuals.

da
Review №38

I sent a message requesting price information on duct cleaning and never got a reply.

Ju
Review №39

Update: increased from 2 to 4 stars. After expressing my disappointment to the operations manager, he sent a cleaning crew out to my house at no charge. The crew was also accompanied by another manager who inspected the ducts and debris left behind. The cleaning crew took care of the mess that was left. Everyone was very professional and courteous throughout the process. Its always nice when a company is willing to correct their mistakes without any arguing involved.Had my ducts cleaned today. The reason I decided to have my ducts cleaned is because every year when I start up my swamp cooler, dirt, dust and small pieces of calcium buildup come out of the vents and end up all over my house. After the crew left (who were polite, hence the 2nd star), there was the same debris all over every horizontal surface within a 4-foot radius of each vent. Its like I paid 300 bucks to get to clean my house.

Sy
Review №40

Greg did an fantastic job! Great guy and explained his work very thoroughly and he was on time - great personality. I’m choosing Greg or Stematic forever !! Thanks sir!

St
Review №41

I have used Steamatic on two separate water damage claims as well as annual cleaning of AC & dryer vents. Employees were always professional, polite, and thorough. From the start all the way through the restoration, Steamatic went above and beyond to make the process easy. Without a doubt, would use them again. Highly recommended!!!!!!

Ju
Review №42

I had my carpets cleaned on September 4th and was very happy how everything turned out. One of the rooms carpet was stained an still came out looking clean as could be. I also want to mention that the service person, Obed, was very professional making sure I knew everything he was going to do, he was friendly and efficient with the work he did. Steamatic has never disappointed me with their product or their service.

Mi
Review №43

I was very pleased with the attention given to cleaning the heating ducts in my home. The service personnel were knowledgeable, efficient, conscientious about cleaning up as they went, and talked me through the process with a sense of informative humor. We actually had a great time. Thank you Frankie and Sal!

Le
Review №44

My thanks to Hagen and Arturo for the terrific job cleaning my heating ducts.

Ka
Review №45

Steamatic cleaned the carpets at our office, they did a fantastic job

Ja
Review №46

I had an excellent experience with Steamatic.The technicians who came to my home were great (Frankie & Alejandro). I couldnt have ask for more expert cleaning, and these guys were very personable and professional. I would highly recommend Steamatic and specifically these 2 employees.

Je
Review №47

My Steamatic man was wonderful. Not only did he clean my carpet perfectly, he pointed out a potentially HUGH problem with my carpet. So, I really appreciate the advice from him professionally. His name is Donald Rich, and I highly recommend him for your home carpet cleaner.

Er
Review №48

After having a major swamp cooler malfunction, Steamatic came in and did a great job with the demo and clean up. They explained each process that they were doing and assured me along the way by keeping in touch when I was unable to be home during the monitoring process. A great team walked me through it. Thank you to Lawrence, Albert, and Matt. It will make the reconstruction process so much easier. A very clean job.

Jo
Review №49

Had my tile and grout cleaned by Donald Rich of Steamatic. He did a fantastic job! With sealant as an added protection, I dont have to worry about constantly doing the hard work it takes to keep the grout clean. Thank you, Donald, for the great job and your friendly, positive attitude.

Do
Review №50

Very Pleased!Probably the best carpet cleaning we have ever had!Donald Rich was very careful in his work and did a very thorough job.Howard and Dot Nunez

Br
Review №51

The people that came from Steamatic were super friendly and took the time to ask us questions about where the vents were and described to us what they were going to do.They showed us how they cleaned the vents and how they could tell what was going on inside the vents by what was coming out of them.All in all, total professionals at their jobs! I would and have recommended Steamatic to other friends and relatives.

SB
Review №52

If I could do negative stars I would. We had a house fire and we were directed to Lawrence Padilla. From the first time we spoke with him he was rude and uncaring. He didnt even set an appointment he just texted the morning he was coming that he was on his way. First words out of his mouth were are you going to do the work or am I wasting my time. From the time he showed up to the time he left all he talked about was what work we wanted to cut out so we could pad our pockets. Even saying hed have a pod delivered to store our items and then saying no theyll just tape it and move it from corner to corner. All we want is our things cared for during construction and our home the way it was before the fire. Lawrence only cared for how much money he could make. Saying dont be surprised when the check from Farmers comes already made out to me. Yet he hadnt even given us an estimate or gone under the house to see the structural damage. He asked us about the structural damage under the house. Our meter and transformer were pulled the night of the fire and once he told us hed have to get a different electrician because his wasnt licensed in electricity we knew Steamatic and Lawrence were not the company to trust. I could go on and on. He made an unbearable situation even worse. I will never recommend this company to anyone we know.

Wi
Review №53

Steamatic did an exceptional job cleaning my dryer vent. Frankie and Arturo should be commended for the care they took with the job, explaining fully everything they did to make me a satisfied customer. I highly recommend Steamatic and would use the company again.

Li
Review №54

Arturo and Joseph were great! They even found a random piece of metal that was causing problems with the dryer!

Ri
Review №55

Hagen and Serrena did a wonderful job and were quick and efficient at the job very pleased and I would highly recommend them. ~Rock

KD
Review №56

I had my carpet cleaned yesteday. The technician was Victor was great, very professional, thorough and nice. My carpet looks beautiful! Victor took the time to explain the ins and outs of how to keep my carpet in good shape. You might say I got a mini lesson in carpet maintenance and I learned a few things. I will use Steamatic again for my next cleaning and I will recommend Victor to my mom and to my friends. PS, the nice lady to who set up my appointment (dont remember her name), was also nice and very professional. Steamatic exceeded my expectation!

Al
Review №57

Matt came and did my carpets Today at my storage facility. He was patient with me while I dealt with other customers, and finished everything in a timely manor! I would definitely use him again! Thanks Matt!

St
Review №58

I just want to say thank you to the crew at Steamatic, my wife called and made an appointment that worked for her, Steamatic showed up on time----- did a great job on cleaning the carpets------- and we had a couple of stains from our dog that we were concerned about ------ and we couldnt tell the stains had ever been there when they finished.So thanks Steamatic, we would recommend you to anyone who wants their carpets cleaned and we understand you do all kinds of other things, so we will call you about those services too.Donna & Stan Byars

Ca
Review №59

Its always a treat to have Victor Martinez come to do our carpets. This gentleman is always on time, gets the work done quickly and completely, and always has a smile saying, Good morning to all of us when he comes in. We stay with Steamatic because of their prices and they leave the carpets pretty close to dry when they leave (another company left so much water one time I slipped on the carpet). We have also use their service to clean our furniture, vents, and dryer which were also top notch. C. Padilla

An
Review №60

They were the most unprofessional company I have ever dealt with. They made big promises and did absolutely nothing, I was very disappointed with them

Th
Review №61

The employees of Steamatic were exceptionally understanding of my situation. They quickly analyzed the problem, developed a plan to solve the problem, and then began working to complete the plan. They were great. I plan to use the company again for other work needed in my house.

De
Review №62

We have a rental property with high traffic areas and high soiling. Donald worked hard to get our unit looking in top shape. Lots of extra effort from the technician. Lots of pride in his work and a job well done. Thanks Donald!

Wi
Review №63

Steamatic did a lovely job taking care of Wilson Middle School after the vandalism. Thank you for your tireless efforts over the holidays, no less!

Ka
Review №64

I work at Tempur-Pedic in the Office area where Obed cleaned the carpets.he did a great job.The office area looks great and we are all happy with the work he did.

ho
Review №65

I had to deal with a flooding event earlier this spring, and my insurance company called Steamatic. They were there within an hour of my call to the insurance company, and they continued to be there for me throughout the entire episode, from the initial removal of the water to putting everything back in order once the the mitigation was done. They were careful, conscientious, professional, and, most of all, they really cared. I would especially like to mention and thank Erika Mondragon, Albert Alanis(My point man), and Ambrosio Archuleta. Job well done!

Sh
Review №66

Victor did a great job!

Pa
Review №67

The staff are great to work with!

Do
Review №68

Donald Riel did an excellent and very professional job on all the ducts in my home including my dryer vent

Em
Review №69

I would like to extend kudos to Donald. He is quite an employee of SteamaticNM. He was on-time, courteous, knowledgeable and quite a diligent and hard-worker. He was patient with me in answering my questions, all the while working to accomplish the task at hand -- singlehandedly. He has a pleasant demeanor and quite a hard-worker. If ever an employee had all of the above attributes, I would put that company on my do-call list for any of the services that company provides. Needless to say, I highly recommend SteamaticNM to anyone needing carpet cleaning services, bar none.

Ri
Review №70

Obed arrived on time, did a survey, was very knowledgeable, worked diligently, and did an excellent job. We are very pleased with the results.

Ni
Review №71

Best service, no chemicals, always professional. Highly recommend

Su
Review №72

Frankis and Auturo were nice and friendly and did an excellent job cleaning my dryer vent - now my dryer works again.

Ri
Review №73

Thanks from UNM, Donald Rich worked on our site for bird netting. Thank you for outstanding service, safety , professional performance at our clean room facility.

Da
Review №74

Donald did an excellent job! He was very conscience and through.

Br
Review №75

High price. Free estimate is a ripoff

Fe
Review №76

Great company and place to work for

Information
20 Photos
76 Comments
4.6 Rating
  • Address:8508 Paseo Alameda NE, Albuquerque, NM 87113, United States
  • Site:http://steamaticnm.com/
  • Phone:+1 505-226-7838
Categories
  • Air duct cleaning service
  • Fire damage restoration service
  • Carpet cleaning service
  • Floor refinishing service
  • Janitorial service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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