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Freeway Insurance
5208 4th St NW, Albuquerque, NM 87107, United States
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Comments
An
Review №1

Cinthya Alonso is the best! She was so friendly and completely professional and I appreciated that so much! If you need any insurance services, please reach out to her. She provides great service and a pleasure to work with!

Ru
Review №2

Cinthya Alonso helped me find the best price for my car insurance. She has the best customer service and a great attitude she explained in detail what my car insurance covered and was very patient. Come talk to her for all your insurance needs.

Al
Review №3

Quick response time and super cheap prices. Bought new a new car and did everything over the phone in less than 20 minutes

Sa
Review №4

My boyfriend and I needed new auto insurance so we called Freeway Insurance and Richard (was) and is so extremely helpful! He is very professional and polite. He helped us get the best policy for us and always responds quickly to emails/has all the right answers. I highly recommend Freeway!

Dr
Review №5

Friendly staff and very helpful too.

St
Review №6

They claim to have insurance for 19.00i am being charged 55. I called bc they changed my policy without letting me know I called to find out what happened they stated they couldnt see anything but my bill is due the guy tried to hound be about paying my bill

Ki
Review №7

Katrina Montoya is the absolute best! Need insurance? She’s the one to call! She’s so helpful, understanding, informative, and caring to all of her clients! Customer service is impeccable! I’m so happy I found her!

Ba
Review №8

Nadine was extremely helpful (as always). She goes above and beyond to find me the lowest rates and is prompt and always calls back when she says. Very knowledgeable too! Nadine is a great asset to the company! THANK YOU NADINE!!

An
Review №9

I had the pleasure of working with Katrina Montoya @ the 4th ST location . She provided excellent customer service. She went above and beyond. She was very patient, walked me through the process and gave me an excellent rate as well. I’m completely satisfied with the great service I received today. Katrina stands out above the rest in customer service. Kudos to her!!!

Al
Review №10

I was in desperate need for an affordable auto policy and the people over at 4th st helped me get a good rate. Thanks for taking care of me, I appreciate it. :)

Am
Review №11

I called that number you recommended it goes to customer service. Please contact me through email and I can upload documentation about the poor customer service I received and is still not processed.

Ni
Review №12

Thank you, Vanessa for helping me find a good priced deal and in a timely manner. Its not the first time Ive been using freeway to hook me up with a deal and you guys are efficient and very pleasant to work with. Thank you again!!

ka
Review №13

Very knowledgeable, very helpful, and patient.. Will be recommending to friends and family. Dylan was a pleasure to work with. He made the experience easier!!

Aa
Review №14

This place was very helpful! Vanessa was very sweet! And Katrina also helped out with getting us cheep insurance! Highly recommend ♥️

Se
Review №15

Wow! Nadine found me a price i couldnt refuse. She shopped around and took the time to find the cheapest insurance. So easy and affordable. Ask for her!

Em
Review №16

Nadine Hernandez helped me find the best insurance rate for me! She was very nice and helpful. I’m very satisfied with my experience with Freeway Insurance on 4th St. and with Nadine!

Mi
Review №17

Walk in here and experience something different. These people mean business! Right from the moment you walk in you are greeted and offered refreshments if there is a wait and even if there isn’t! This isn’t my usual office but you can step into any one and have the same experience each time. Definitely setting themselves apart from the competition!

Al
Review №18

Micheal was awesome . Im a first time car buyer and Micheal helped explain everything to me and assisted me into getting the best and most affordable insurance. I was offered refreshments right away and was treated very nicely by all the employees. I really recommend this place for people looking for multiple afforable options for insurance!

Br
Review №19

Serene, shaded! Nice place to get away for a bit. No charge for parking.

za
Review №20

The ladies were very friendly, very knowledgeable. I had a lot of questions, they answered all of them. Best thing is they was open on Saturday.

Le
Review №21

Friendly, polite and helpful staff. Would definitely recommend.

Ra
Review №22

I am very pleased with this company Nadine is great! every time i have a question she is a big help and responds quickly! thank you for everything

Ja
Review №23

Vanessa from freeway Insurance on San Mateo. Got me back on the road again in mins. Low rates very affordable. Best rates in Albuquerque.

Jo
Review №24

People are so kind here at freeway. Always looking to help out. Shout out to Vanessa Ojeda for being kind and helping me find the right insurance.Thanks!!!

St
Review №25

Jocelyn was such a great help. Helped me with the lowest prices and directed me towards the right direction.

St
Review №26

This company is the best, I have sent my children to get their insurance through them. Today Elizabeth was great and made our experience wonderful.

Ed
Review №27

So easy to do and Nadine is so easy going as well. The process was easy and the insurance prices are life saving!

Me
Review №28

Vanessa was super helpful and worked on getting everything set up quickly and efficiently; definitely would buy insurance here again!

Ci
Review №29

Cinthya was an AMAZING help. Been on the phone all day looking for coverage and she took care of me with something I could afford without leaving the couch!!! Thank you Cinthya!

Bo
Review №30

I have been dealing with Nadine Hernandez when she was at the Broadway office. She is a awesome person. So I followed her to the 4 th Street where she is located now. 👍🏽👍🏽GREAT JOB Nadine

Je
Review №31

My mom and I have been going to Freeway Insurance since the name changr. Today, I payed for vehicles insurance. Nadine and Katrina did a superior job in helping me out. Reasonable and fair rates... Staff members are also very friendly, polite, caring, prestigious, and punctual..SUPER A+++++ Customer Servie which makes me feel honored and valued. KEEP UP the good work and strong work ethic. :)

da
Review №32

Cinthya was amazing , great costomer service, really took time to help me get the best and affordable rate which i needed❤.

Ci
Review №33

Both ladys and the gentleman in this office are really nice i love the customer service and their 100% honesty!! I reccomend this place!!

Al
Review №34

Eric was able to help me find great insurance with Unique. He was fast and efficient, as well as friendly.

Da
Review №35

I was with Fred Loya for 15 years huge mistake now Im happy with the service with Freeway Insurance great customer service.. agents are really professional and also agents explain everything to you.... Thank you Michael Meeks

mo
Review №36

Katrina was very nice from the get go and answered all my questions and got me the quote i needed for my vehicle...

Ve
Review №37

If I could give no Stars I would. The agent seemed new and not trained! I did end up getting insurance with them and I was charged twice on my debit card! Now I have to prove to him that was charged twice and it will take up to 30 days to refund my money!

Fe
Review №38

Freeway auto is the best been with them since 2017

Ph
Review №39

Met Eddy and Vanessa at this location with great customer service.

Da
Review №40

Called freeway insurance to get a quote, Katrina was who I spoke too. She was professional, she was kind worked on my needs and got me the insurance I needed. Everyone talk to Katrina!

Y
Review №41

These guys are friendly and the rates are decent in my opinion. The only downside is theyre really busy sometimes and there could be a wait..

El
Review №42

Great people. Thanks

Ro
Review №43

I love Katrina Montoya she always is willing to really help me. She really cares about the customers.

Am
Review №44

Great people very helpful finding good priced insurance

Mi
Review №45

Came in in a hurry and on a budget and experienced nothing but kindness and a great deal! Worked with Vanessa Ojeda and she got me squared away in no time!

Th
Review №46

Very helpful and really nice people,I would recommend to other people

Ch
Review №47

Daniel Hernandez helped me find the best price for what i was looking for..Saved money and great customer service!

Ch
Review №48

Service here is great. katrina is most helpfull always.

au
Review №49

Good ins.&service

gr
Review №50

Danienl Hernandez really helped me out and i also got a low payment . Being that my insurance was cancelled. I think this is the place to go in Albuquerque.

Al
Review №51

Good place and good people and friendly and helpful

Ro
Review №52

Been with them for years. They have low rates and friendly workers. I would recommend them to anyone.

Ri
Review №53

Great service. In and out in about 20 minutes..

20
Review №54

Thank you Vanessa and Cynthia for your help.

Ja
Review №55

Went in to start an auto insurance policy and was told that I would not have to worry about a late fee or a reinstatement fee cause of the time I get paid from the time the bill was due so they lied

Al
Review №56

They say low price ....

co
Review №57

Very helpful and informative.

Sa
Review №58

Nice staff

Lo
Review №59

Its ok

Sh
Review №60

Nice and fast

El
Review №61

Great service

Le
Review №62

People help you

Br
Review №63

They treated me very well, I explained everything very well and very kind the girl who helped me very kind cinthya thanks for your service and your good attitude

Ed
Review №64

Put up an ad that closes an hour earlier than marked

Me
Review №65

The best place to pay insurance

El
Review №66

Nadine Hernandez

Information
13 Photos
66 Comments
4.6 Rating
  • Address:5208 4th St NW, Albuquerque, NM 87107, United States
  • Site:https://www.freewayinsurance.com/office-locator/freeway-insurance-albuquerque-nm-87107?utm_source=google&utm_medium=yext&utm_content=ANMAL3
  • Phone:+1 505-309-7012
Categories
  • Auto insurance agency
  • Insurance agency
  • Tax preparation
Working hours
  • Monday:9:30am–6:30pm
  • Tuesday:9:30am–6:30pm
  • Wednesday:9:30am–6:30pm
  • Thursday:9:30am–6:30pm
  • Friday:9:30am–5pm
  • Saturday:Closed
  • Sunday:9:30am–6:30pm
Service options
  • On-site services:Yes
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