Our A/C went out right in the middle of the hot summer. They were quick to order our part, work with our schedule, and did a professional and quality installation. It has worked perfectly since the repair. Price was fair and tech was informative.

I’ve been a customer of this company for many years so long that it was when the owner used to come out and do the repairs, himself. I’ve always had good service from them. On July 27, 2021 Tyler came out, gave me an estimate on my oven igniter and said he had the part with him. I said well I have to get approval from a home warranty that I had bought first. So I paid the 95 dollar estimate fee. Taylor said to call back the company and they would send them back out once I got the approval. I got approval from my home warranty and then when I called them back to schedule the appointment they all of a sudden didn’t have the part in stock and I couldn’t leave a message for Tyler because he was out in the field etc. and they were going to have to order it and when it came in they would schedule the appointment etc . I called maybe 2 to 3 weeks later and the girl that answered said that the part was still not in and they didn’t have an ETA on the part yet. Tyler never called me back and to this day I am still waiting for a callback from them to tell me that the part has arrived. I went with another Company who did just as good work for much cheaper. All Tech has lost a customer.

Things did not work out at first. Spoke with the owner and he corrected the problems. And also gave pretty good advice when purchasing new appliances of what to look for. Unfortunately for us new washer and Dryers just dont last as long as the old ones did.

Tech tyler,came out to diagnose the problem with dryer,$89 fee,my understanding that the fee is waived if repaired,or youll still have to pay them for coming out,but really that fee is taken off the estimate of $335.66 total is what I paid because I need my dryer,he also left a small scratch on my dryer right where he opened it,so two star Tyler needs to be more careful,it or took him maybe 30 min at the most replacing a kit.maybe they should discount me for the scratch, but it is what it is.

Prompt dispatch. Knowledgeable technician. Quick resolution to our dishwasher problem. Easily solved the problem that another company had misdiagnosed. Thanks to Gene for great service.

Carol is the best greeter on the phone and so helpful. Way to get the job done. I will return.

All Tech technicians have been to repair various appliances at my house over the last 5 years. No matter which technician arrives they have been professional in appearance and knowledge of whatever they were working on. Tyler is especially so fast and efficient.

The first tech they sent out was awesome, he helped me get the refrigerator up and running, and was very informative. The refrigerator started having trouble holding temp, so I called them out. The original tech was no longer working for them. They sent out a nice young man, but it took him hours to figure out the problem. He added Freon, then left and the problem resumed an hour later. Another tech came out and spent hours, thought he figured it out, left and the problem resumed. They sent the service manager out who discovered that all the Freon was now gone(the tech must be responsible because it wasn’t leaking Freon before they worked on it). He loaded it with Freon, then left. A few days later, the entire thing froze up and fried all the wires. I called again, the service manager came out, hardly looked at it and said to call an electrician, which I did. The electrician said it was definitely an internal electrical problem that was likely caused by one of the techs. The sad thing is that I paid thousands of dollars only to have them fry my internal wiring. Now, I have to pay big money to fix the damage they did, and their office staff is completely unsympathetic. I will never use them again! Giving them my bank card up front is the biggest mistake I ever made, even when they promised not to charge me fir the Freon that leaked out as a result of their work, they still did. Don’t trust this place!

Excellent service from Tyler, Friendly & Professional, On time, Good communication between office staff, service techs, & customer. Solved our issue same day. Will use and recommend again. I appreciated the Customer Service Reps (Diana) goal oriented, no nonsense approach when dispatching and helping me solve my problem. She knew exactly what I was talking about and made the whole process less complicated.

I was ripped off for 445.00, they came out twice, and a week later my dryer is still not working properly they should be run out of buisness on a rail. I would recomend not using this buisness. One of these days ALlTech you will be caught. I hope tou get sued for your unproffessoinal practices

My Aunt called your company yesterday to have a tech come out..As you can see..Just for coming out to assess the situation was $86... after the technician found the problem he quoted her a price of $269 and some change plus tax...My Aunt then refused to accept that estimate and the tech left... she proceeds to call me and tell me what happened so not being the big appliance guy I went down to her house and took apart the oven and found the part that I needed..in which I found the part for $30 at a local supply house and it took me all of a half an hour to install so youre telling me your company charges $500 an hour..Well to whoever owns this company kind sir you are nothing but a con artist and whoever is reading this should definitely stay away from All tech Services if you need any type of Appliance repaired.. You people should be ashamed of yourselves!!!!!!

I called for a possible appt. the women in the office couldn’t answer my question about fees and wouldn’t let me talk to anyone one else. I asked to speak to the manager and she hung up on me. I called back and again she wouldn’t let me speak to any one else. Absolutely rude and non informative at all. I have used the company years ago. And they were better to answer my questions. Very disappointed

We have used this company several times. The technician they send is professional, courteous and does good work. However, the office staff is dishonest, lacks communication and is terribly unprofessional, and often unfriendly. I would not recommend. They have canceled appointments with no notice on more than one accasion, and relayed incorrect information to our warranty company. When using them on a non-warranty basis, they have also quoted us ridiculous prices (like $1000 to install a dishwasher or $2000 to install a built in fridge) simply because they didnt want to do the job. I dont know what is going on in their office, but it is definitely shady.

Very professional company and went above and beyond to fix my fridge. I was very pleased and would recommend them to everyone.

I called on a Monday and scheduled an appointment for Friday at 8-10. 12 noon rolls around and no one has come for the scheduled service appointment, I call the company and they never scheduled the appointment, I lost time and money dealing with this company. I should have paid closer attention to the negative reviews.

The people are very helpful and professional. Great experience!

As others have noted the people who answer the phone are rude and unprofessional. But the repairman was great and the service couldn’t be better. They just need to train the people who answer the phone better.

Awesome company fast service. Service completed and my AC is now working properly. Ryan was on time and extremely thorough.

This company lost me from the start. When I called to inquire about a message I left on their website requesting service the receptionist was very rude and unhelpful. I asked if she would reply to my website inquiry with the limited information she had given me she replied that their company policy to website inquiries way to simply ask the customer to call. Their website advertises 24/7 service but they did not respond to my inquiry. I didnt use their service because were rude and unresponsive.

I would like to say All Tech Service Co. Is great but unfortunately they are very slow very unprofessional and not worth doing business. Never responded to me as to when parts are coming in. They are a con. I just want my refund. They can keep their service fee. I just need my refrigerator fixed a.s.a.p. No stars!!!!

All Tech came out to my house to diagnose a problem with my freezer at the request of American Home Shield. The “technician” told me that he recommended several parts be replaced and that he would let American Home Shield know. 2 weeks later I had not heard from either company and when I followed up with All Tech they told me that they were waiting on approval from American Home Shield to order the parts. This was a lie. After contacting AHS, they informed me that the “technician” had not called in the diagnosis yet. I called back All Tech and spoke with Diana “the boss” who informed me that the technicians avoided calling AHS shield because they were so hard to get a hold of, that my technician was currently in the hospital so they could not access his notes, and that they were experiencing a high turnover with their employees so everything was spiraling out of her control. Less than 24 hours later I was informed by AHS that the “technician” told them that my appliance was not working because of negligence on my end and my claim was closed. It was complete retaliation on their part for me being upset that their “service” was unacceptable. If your home warranty company wants to send All Tech Services out my recommendation is that you don’t waste your time and ask for someone else. It will save you much time, energy and frustration!

The company was very prompt getting over to determine the problem with our refrigerator. It is a Korean made unit and the compressors the manufacturer uses are faulty and prone to fail. This company did their best to get parts and the technician was very good and explained the issue. New parts came and were faulty as well. This process took about four weeks. I went out and purchased a new unit and All Tech refunded our entire costs including the original service fee to diagnose the problem and the half down payment for the repair. I appreciate their understanding and compassion for this customer and our problem. Moral of the story here is to be cautious in purchasing foreign made products. MADE IN THE USA parts are readily available and maybe more reliable.

Poor customer service. At a rental house I have, the tenant told me the freezer was not keeping cold at all. He called for service and it was supposedly repaired for about $240. The problem continued, and they returned and did a reset, but it still didn’t work. Then they say the compressor Is bad and it’s not worth repairing. They should’ve figured that out the first time, and not charge for a repair that was worthless. The tenant called to get some compensation for the mistake, but got nothing.I called and left a message to discuss the problem further and haven’t heard back from them and it’s been two weeks!

Rude on phone , scripted answers to questions I did not ask , refused 3x to give me a more legible invoice. Tech did not press hard enough on copy pad so invoice unreadable. Promised to email a word response to explain invoice but never did. The himself was ok. Office was terrible.

Refrigerator went out on a hot August day. I had no previous experience with All Tech, but gave them a call. Their call taker was efficient and thorough, explaining to me how they charge and what to expect. Very next morning at 8:04 a.m., my phone rang to tell me the technician was on the way. He arrived as scheduled and efficiently diagnosed the problem. He gave me a written estimate, which included no service charge and no diagnostic charge if I accepted the repair estimate. I signed the estimate, the technician made a run to the warehouse for parts, and had our refrigerator back up and running about 30 minutes later. Our technician was JERRY. He was friendly, pleasant, and knowledgeable. There may be cheaper appliance repair businesses around, but this business is fast, efficient and dependable. They do business exactly as they tell you right from the start. I recommend them and will use them again.

Very expensive.

I recently called All-Tech to repair our Samsung washing machine. The technician arrived on time and quickly diagnosed the problem as a broken water pump. After replacing the pump, our washing machine is as good as new. The price was more than reasonable. My experience with this company was fantastic from beginning to end. I will definitely call All-Tech the anytime I need an appliance repaired.

I wish there was a negative star option.I called and told them I was having issues with my garbage disposal and dishwasher. Both appliances will work occasionally. However not 100% of the time.Tech comes in presses the reset on the garbage disposal and uses the Allen key to move the blades to move anything potentially clogged. Then turns the garbage disposal on, magic it worked. The tech was satisfied with his magic touch then moved to the dishwasher pressed the on button and more magic it worked. Once again he was satisfied and charged $150 and leftThing is I have pressed the reset and used tge Allen key myself. The problem is that sometimes they work sometimes they dont. All Tech service didnt fix a thing.I was not home and they took advantage of my wife not knowing and they leftTerrible shady company. However had no problem taking my $150Dont waste your time with these people.In response to the owner reply.....the dishwasher repair you speak of was your tech plugging it back in. It took well over a week to get a hold of a manager who explained to me that you guys have a book of national averages for prices that you go off of and that there wasnt anything he could do. So apparently some book dictates your company instead of caring about customer service. Terrible and you should be ashamed of your self..... You charged me $150 to plug in an appliance.This company does not care about customer service. Good luck to you in your future business attempts.......

This place is a scam and will charge you for mistakes they made on previous service calls. Do not recommend at all.

Had an emergency experience, they repaired my piece of equipment super fast, called me as soon as it was ready. And the price they charge me for as fast as they turned it around was more than fair. I highly recommend this company to food vendors food trucks and people would concession stands with restaurant equipment. And hes personally want to say thank you to the owner and all his staff!

I was surprised that the problem was excessive ice causing the leak. The repairman was able to clear the ice and cleaned the dust from the refrigerator pan. I would recommend this company for diagnostics & repair.

Service tech came out to my business. He called when he arrived and said he was going to look at my freezer and would call back when diagnosed. An hour later and still no call back. I called my employee and she informed that he has just been sitting in the lobby for a while doing nothing. My wife stops in, because she is near by and the tech says, I was just waiting on an authorization to finish the work. From who, she replies. He then says he called his office and they advised him to sit there until the owner arrived. No one ever called me and said we needed to be there or asked for authorization to finish the job. He then proceeded to fix a leak and recharge the system. This took him less than an hour. We were billed over $600. The repair lasted less than 24 hours. When I called to report this to All-tech, I was responded to with rudeness not professionalism at all! After much complaining, they offered to come look at the freezer again but when I pressed the issue of being charged for their tech just sitting there for no reason, I was told it was my fault not theirs. Even though no one called me like they said they would. Someone is coming out tomorrow to review his work. If they find their tech at fault they will repair it for free. I will write another review tomorrow with the results of how this was handled. They cam out looked at the freezer again. The same pipe they fixed needs to be replaced. They now want $1166 to fix it again!

My walk-in cooler stopped working. This company is not a responsible company. No sense of urgency to my issue at at hand but fast to call and ask for payment. I called them because I had an emergency and not preventive maintenance. The technician said that a representative will get back with me the next day for the quote. I was charged $140 for the tech to disconnect by cooler. Never got a call back on the quote, I wasted 2 days with this company. Waste of money and time. DO NOT USE THEM.

For the first time, I called this company to fix my oven, after that, it worked really good. However, For the second time I called the compapy and they charged over the price and I didn’t say nothing. For the third time, I called them to fix my oven again. He said everything was working good, he didn’t fix nothing but he charged $163.94 for his time here. Wasting my money and not recommended.

Called All tech this AM they sent our Robert who did a excellent job of repairing my furnace. Robert is a well educated tech and very polite and friendly.

They came out to do an estimate on my washer. The charge was $80 for the estimate visit, but because they said the $80 could be applied to the cost for the repair, and I knew I was going to repair it, I was fine with that. I have 3 kids and I was leaving for vacation in 10 days. I needed the washer fixed and I knew I was going to pay to repair it. The tech gave his estimate for the repair, gave me a cost for the whole job, and said they would come back to repair it. The written invoice indicates that the parts would arrive within 3-5 days. I paid for half the job up front right then, before he left my house. In 6 days I called and the part wasnt in. I waited an extra day before calling back, and on day 8, a Friday, the part still wasnt there. All-Tech had no ETA on the parts, no way of even tracking the package to see if or when the parts were scheduled to arrive.Normally Id just wait another few days. But we were leaving in only a few days, I needed the washer fixed and it was a Friday - hard to get any sort of repair vendor on the weekend. I had no more time to waste. I asked them to cancel the repair as they could not perform the repair in the time they promised and I had found another outfit who could do it that day. I asked All-Tech not to charge me the $80, because I had agreed to the $80 estimate cost up front under the agreement that they would do the repair, and I had tried to complete repair with them. The failure to complete the repair was not my doing, it was theirs. Nonetheless, All-Tech absolutely refused to take responsibility for failing to meet their stated (and written!) job invoice, and insisted upon charging me for the estimate anyway. Afterward, I spent days talking with the very professional albeit entirely unhelpful front desk folks, and leaving messages for the manager, Dave, asking to discuss the matter. After 5 days, he finally called me back, left a vm, and said nope, you are getting charged the $80 and thats that.I told the whole story so you can make your own judgement. Some people might say well, you said youd pay the $80 estimate, tough on you. Others might see the perspective that I agreed to the $80 presuming that All-Tech would do what they said they were going to do. Personally, I think the lack of follow through, failure to meet set expectations and topping it off with a refusal to refund a service that could not be used owing 100% to a failure on *their* part, not mine, shows bad business. I would never do business with them again, nor will I ever recommend them to anyone.

From the top down this company is very unprofessional. The management is non-responsive and rude. The people answering the phones are unprofessional. This business provides subpar service and is unorganized. Most importantly, the quality of work and craftsmanship is elementary at best. They don’t even stand behind their work and blame customers.

Called and they came out to our house right away! Extremely professional staff and technician. We will not use another repair company! Thank you!!!

Awful service, called them out in January did a complete rebuild on toaster oven, 3 months later same issue, billed me $1,500.00 for same work. They stated that is was different issue but wouldnt give me invoice, but was quick to Bill my card without my consent on this invoice. When they finally sent me invoice the sent me someone elses. It had their personal information including credit card info.. not good.. I did contact other individual and let him know they were sending his info out. Be aware.

Great service Gene thank you for make it work good again

Although I am satisfied with the companys ability to perform repairs, their pricing is suspicious. It took two visits for their technician to accurately diagnose and complete repairs to my broken HVAC unit (heater) which had a bad control board (that was replaced on their second visit.) However, the math on the invoice for the second visit did not add up, so I called three times to review with a manager. The receptionist had a different excuse each time I called, and a manager never responded. I feel like I was overcharged by at least $100, and will not do business with All-Tech again.

Wow, same day service thank goodness they came out within hours of the call. Very professional and affordable will use them again

I called in for a service call last week on a fridge that is not cooling appt set for 2:00 pm on Tuesday and no show no call back no nothing I wouldnt recommend this company too know one they dont even keep there appt.

I called Alltech Appliance repair to fix the ignition on my Amanda gas range. The tech was scheduled to come out between and 3 and 5, but he decided to come at noon when I was cooking lunch. He charged me the standard fee of $79.95 for the home visit. He determined that I needed a new ignitor that had to be special ordered.After a week, I called them myself to see if the part had come in. They stated that the part was there and scheduled for the same tech to come out. Again, the tech was about two hours early. He took the burner out and told me that he couldn’t remove a screw to fix the burner. I never did see the new part. I lent the tech some PB Blaster, which he wanted to spray onto the screw in my kitchen where I had food sitting on my counters. I told him to go outside where he sprayed the PB Blaster onto the burner and on my table without cleaning up the overspray. Then he told me the “bad news” that he couldn’t remove the screw. He told me to soak the burner in some degreaser and remove it myself. I told him that if I didn’t have the time to fix the burner myself. This is a true story, by the way, without embellishments or alterations.In sum, Alltech charged me $85.25 for wasting my time and making me clean up the mess they made on my table and range, which was covered in black grime after the tech left. The tech was never on time and incompetent. I will never use them again and can’t recommend them.

Scheduled an appointment and informed them that is a commercial freezer. They sent out a residential tech who naturally knew nothing about commercial freezers. Huge inconvenience for our concession manager of the little league who took off work to be there for the scheduled repair. Spoke to another lady in the office and she blamed another coworker so obvious lack of communication in the company at the customers expense & inconvenience. Would not recommend.

Worst company ever! I would not recommend them! Their intent is not to provide quality customer service...their intent is TO SCAM YOU!

Needed a special exhaust fan put in my business. Did a great job clean work great job!!! 🇺🇸🇨🇱🇺🇸🇨🇱

Beware: Initial Diagnostic fee of $75 is a deceiving scam. Lesson learned: dont sign anything unless you fully agree with charges.When I called for help with my microwave, I was told I would be charged $75 for the initial diagnostic inspection (just like a car dealer). I was told that before any repairs were done, I would receive a quote for the additional services. Also, I was told that the $75 would go towards any quoted repairs.None of the above occurred.The repairman / tech noticed the problem immediately upon opening my control panel and made the fix in 5 minutes. He then told me he had to charge me $150 for the services as directed by his office. He felt bad about the charges, but I told him I would sign his paperwork and talk to management as he said they were reasonable people.I called them immediately and asked them to adjust the charges but they said they couldnt do anything until their manager was in the next morning to review the request and talk with the tech. That night they processed payment on my card - before the next morning when they said I could speak with their manager. It then took me two weeks of calling All-Tech every 3 or 4 days and leaving a message to talk to the manager who never returned my call. Finally, I called in again, and they let me speak to the manger who was simply unreasonable and ignored my request.Never doing business with these guys again and Ill make sure to contact all my contractor friends as well.

Tried to charge $350 for a dryer heating element replacement. Bought factory part online for $20 and installed in 30 minutes.

This company regardless of who you are dealing with ie: techs, receptionist are totally unprofessional and rude. Will never have this company come to repair anything. Agree with all other reviews. Thier estimate over the phone is like a bait and switch. Never again!

OMG..... I was so glad I called All Tech Service...They came the same day I called, the technician explained the problem to my washer and fixed that day at a great cost. Thanks All Tech!

Put a down payment of $150 to get a dryer fixed. A whole month later, after repeated attempts to try and get a hold of them, they were not able to repair my dryer and was only compensated $64. $86 for nothing

The jury is still out. Im waiting to get our third technician visit on the same problem.

I had a broken dryer and they were able to come out a few hours later to fix it, tech was friendly and it was very reasonable. Will use them again.

Bad service. Not recommended

Same as anybody else in town no answer on he phone 3 tries within 1 day

Called them regarding our fridge. Tyler came right out. Compressor broken so we decided not to fix it. Would call them again.