user
Signature Heating, Cooling & Plumbing
3430 Pan American Fwy NE, Albuquerque, NM 87107, United States
Appearance

Comments
Pa
Review №1

I just moved to Albuquerque and the furnace and AC in my new home needed maintenance. I’m so glad I found Signature Heating! They responded promptly and scheduled a same-day appointment. Mike S. did the inspection, replaced two filthy filters and ensured the furnace was in good working order. He also inspected the AC compressor, and recommended some repairs. However, as it is almost October, he advised that I could postpone these repairs until next Spring. Mike was professional and courteous and he answered my questions clearly and patiently. I appreciated Mike’s honesty and thoroughness. Thank you, Mike! I had a great experience with Signature and will definitely use them again!

No
Review №2

Chris did a great job with visiting our house and guiding us with what type of equipment we needed. Julian and Jr. were early on arrival to start the installation and guided me thoroughly on how to replace the filters and working with the new Thermostat. We are very pleased customers and highly recommend Signature Heating and Cooling service for HVAC needs.

Do
Review №3

We had a AC/Heat system installed - 6 hours from start to finish - very professional, neat, fast, knowledgeable, and attentive. Rudy Anaya, the electrician, did a fabulous job of installing the electrical. Very neat work.Rudy is a total professional and gets the job done with perfection. He took time to explain the operation of the system and why he placed the electrical where he did. He was fun to work with and we had total confidence in him and his work product. Thank you Rudy! We are very impressed with the entire Signature Heating, Cooling & Plumbing Team!

Br
Review №4

Michael did a great job. He very helpfully explained the details of what services were required today as well as pointed out some helpful maintenance tips for the unit overall. Much appreciated.

Fr
Review №5

Our blower motor went out unexpectedly upon returning from vacation. I was referred to Signature Cooling & Heating and they were out at our home the next day. Our repair guy, Gene, was absolutely awesome; quick, professional, straight to the point on what repairs were required and educated us on prevention and prolong the life of our system. I would absolutely use this company for future services. Very happy with our experience!!

Mi
Review №6

From beginning to end was a great, smooth process. Met with an outside sales rep named Neil who was the perfect man for the job as he started from the bottom and made it to his current position. He made all the right recommendations and helped us out with pricing so we could better afford it. Them installation was quick and professional. They guys showed up ahead of schedule and had us up and running within 3 hours on a whole new system. Highly recommend and beyond grateful for the team that handle our install.

Ga
Review №7

This company has excellent service. I have called for multiple maintenance and repair issues that I needed and they have always exceeded my expectations regardless of which technician came out. I would highly recommend them to anyone.

An
Review №8

Jose was very thorough and informative when servicing our unit. He patiently addressed all issues I presented ensured all my questions were answered.

Am
Review №9

My husband and I purchased an air conditioning unit for our home. And though there were some hiccups at first, all the technicians were very nice, respectful and helpful when needed. I even had the opportunity to speak with the manager Daniel, who help make everything right when it seems like everything wanted to go wrong. I appreciate their time and will use them again.Daniel, thank you for your time talking with me and making sure I was heard on my concerns. I value you that most.

Gr
Review №10

Jose was very considerate. He showed me all that was going on and explained things completely. He reassured me that I had a good system and that everything should go well in the future. Hope he can come back and take care of the winter heating change over!

Jo
Review №11

Jered did amazing job when he came out to my family home that was not cooling correctly! He was very knowledgeable and explained everything to me and was very comfortable paying for the repair! Fixed it fast and my system is working great!But a major thank you to Miranda the dispatcher, she got us on the schedule ASAP cause we just had a baby, she was very knowledgeable with what could of been wrong with the system! Even gave us a curiosity call to let us know the tech just finished with his job and would be heading to us soon!

Re
Review №12

Inconsiderate & unprofessional to say the least. Had an appointment this morning, no one showed. Called to get an update said they would come this afternoon. No one called or showed up! Despite us calling again before 5. Called again after hours and dispatch said the best they could do is have someone call us tomorrow. I wasted my time waiting and got no word from anyone. All this because our AC isnt working and I trusted the reviews on Google.

Ty
Review №13

Thomas and his helper worked on relaxing our hose bib. They were quick, efficient and asked for my feedback on where I wanted the nozzle to face. They also replaced a significant amount of plumbing two years ago when we bought our house and haven’t had plumbing issues since. I trust this company with my plumbing needs. They give great service and they do amazing work. Pricing was fair and considering the work we needed done back then to now, it was worth the price and value.

Ch
Review №14

Thomas was here yesterday and installed our new garage disposal,a Moen. M I re exoence, but way quieter. All done while listening to my old stories (Im 72) and sharing his own. Meanwhile I am now the proud possessor of a spanning new appliance.Frankly, have gone though at least 5 plumbers, many good, none better.Way to go, way to be. Many thanks!

Jo
Review №15

Had a hot water installed. Thomas answered all my questions and made sure all new codes were followed. Everything was completed in a timely fashion

Le
Review №16

Scheduled an online appointment for maintainence at 8pm Thursday night, the team sent Gene out first thing the next morning. Gene was friendly, efficient and did an amazing job having our a/c maintenanced and back up running! I would recommend service to anyone. Great pricing and service!

KI
Review №17

After making appointment and waiting. When the technician arrived said sorry can’t work on your AC we don’t work on mobile homes. I understand the issue of not licensed for what ever reason but not to let a customer know ahead of time, not really good service.

Ry
Review №18

Gene and Jered were both phenomenal, experienced, professional, and had no problem taken on this job. They were both more than willing to show me and teach me as they went along about there business. Cant say enough good things about this company and those two employees. Will definitely recommend this company to anybody in earshot of Albuquerque.

Pa
Review №19

Only 4 stars for now till they finish the job then I might give them 5 stars well see 😉

Do
Review №20

Gene is Awesome 👌! He is very Professional, Knowledgeable, Pleasant and Detailed in his work and service. Your company is very fortunate to have him as a valued employee! Treat him well! I missed out in buying him Lunch 😩; but Ill catch him in the future; because I only want Gene as my service man.I hope you share this review with him. Doreen Sandry. 😁

Ad
Review №21

Our AC was not working yesterday, called after-hours and got a callback at 8am for an appointment later that day. Jose arrived earlier than expected and was incredibly helpful. Not only was he able to get our AC back up and running better than before, he thoroughly traced the problem to the source and showed us exactly what the issues were. Highly recommend this company and especially Jose Orozco for quality service!

Sa
Review №22

I would like to thank Daniel, Oscar, Miguel Jr., Chris, Allen, and all of the employees and techs that installed our A/C unit. They are responsive, professional, and good at addressing our questions. If you have any work related to plumbing. heating, or A/C, please give them a call. I have used them for my A/C needs for years, and will continue to do so. Thank you Signature.

No
Review №23

From the beginning with the consultation with Chris, the project manager, to the installation everything went smoothly. Chris helped me and my husband feel at ease about this major purchase that was very necessary for our home. He even accommodated the installation to our schedule. Julian and Jr. not only arrived earlier than the appointment they were also very professional and detailed and thorough about their work. They even took the time at the end of their work as they were finalizing the job to explain to me about how to change the filter and work the Thermostat. These gentlemen did an excellent job with this installation and we highly recommend Signature for anyone that needs new HVAC equipment or help with HVAC. Thank you so much.Norma and Gene Gutierrez

Ra
Review №24

Jose came our and completed my annual HVAC system check up. He also flushed my hot water heater. He was prompt, courteous, knowledgeable and all around a solid pro. Also gave me some great tips on how to keep my drains clean.5 star service all the way! Thank you Signature for taking great care of my home!

Al
Review №25

Premium installation cost for mediocre work. Dont get me wrong, theyll get the new system you paid for up and running, but dont expect great service. It took 2 visits to get the sales contract signed, and it took 3 visits to get the AC system operational.Signature provides a completely average service masquerading as premium. Id recommend shopping around first for a better price, as you arent going to get the best bang for your buck here.

th
Review №26

They did a very detailed job of converting my swamp cooler to a new A/C and heater. Julian, the lead journeyman, lead the install and Nate the electrician did a great job and were always focused on the job. Everything they installed they did very cleanly and efficiently. When they wanted to change the design they always asked first. All the electrical and piping they ran were very cleanly done and look great! The whole team did a great job at my house and left everything clean and orderly. I am happy with my choice to hire them!

No
Review №27

Signature offered us the best bang for the buck with our conversion to refrigerated air from evaporative cooling. They werent the cheapest bid and they werent the most expensive bid. I was impressed with the straight forward process led by Daniel Fenton and the installation crew was top notch. I would most definitely seek a bid from Signature for any future heating, cooling and plumbing work.

Je
Review №28

I was expecting them in the afternoon! But they called me and came in the morning and they were all professional about their jobs ! They walked me through how to use my control to the air conditioner! They are a god send to us thank you Chris I appreciate everything you have done for my family! I will never forget where I got my help!

Rh
Review №29

Love my upgrade to refrigerated air and my new furnace. I wish they were a little more communicative though. :) otherwise great work!

Mu
Review №30

I am very impressed with the service I received today! Oscar and Elijah did a great job along with the other people that came to help! Everything was explained very well! My refrigerated air is up and running and feels great! Thank you!

JZ
Review №31

Jose O. did a great job, he was courteous, polite, timely and shared knowledge with us to help with future maintenance and upkeep. Most importantly he fixed our issue same day. It was less than 24 hours from the time that I called to place my appointment till when the issue was fixed. I will only be using this company for my home heating, cooling and plumbing going forward. Thank you!

Ta
Review №32

I worked with Chris, he was very professional along with his installers. They were very skilled at putting in my new heater. I am just thrilled to have boughten a Trane Heater. I recommend Signature Heating. Im looking forward to have them put my cooling system too in the future. I trust them.

Br
Review №33

Jose was knowledgeable, professional, courteous and thorough. He makes your company shine, hes a keeper. Thank you 😊

Ti
Review №34

Signature plumbing is amazing!! They were the best price, most friendly and very professional. I highly recommend this company to anyone!!

Ja
Review №35

Had to replace two furnace/AC combo units. Went through Costco and this is the company contracted with them. You can tell they try their hardest to keep that contract. Had a great experience from the assessment/estimate through to the actual installation. Had two crews on a Friday and they knocked it out. Oscar, German, Junior, Tenn, and Mike were friendly and hard working. Even the roving parts guy Jose was a pleasure to talk to even though he’s a Dodgers fan. The units are working as they should and are so much quieter than our previous system. I had one nittenoid item of taping the duct insulation on our downstairs unit and notified them. They came three days later on the Monday to remedy the situation.

M
Review №36

First, a galvanized pipe that was leaking needed repairing. Thomas and Neff replaced it with the appropriate brass pipe (for some reason, the inspector did not catch this oversight). Second, they re-routed and extended the hose for the AC condenser. Thank you for your work and professionalism!

Ma
Review №37

The technician was the best. Had a couple other techs from other companies that said I needed major work on my fairly new HVAC system. He assessed the system and showed me that it was working properly. Will always use this company in the future.

Ja
Review №38

Rapid response. Quality work. Punctual. Respectful.

Wa
Review №39

Jared arrived on time and conducted himself in a professional manner. He explained to me exactly what he was doing and soon enough my AC was working again.😊 Thanks again Jared

Li
Review №40

Ralph has been our technician at Signature Heating and Cooling and he is very professional, excellent quality care and goes above and beyond to explain what is going on with the heating and cooling system. I have a very steep roof, and have had several technicians in the past who are not helpful and unable to work for us. Ralph took the time to plan and schedule what was needed to help us. I highly recommend this company, very reliable, and trustworthy.

Ju
Review №41

Gene was timely, knowledgeable, and professional when it came to diagnostics on my older central air unit. I will absolutely use this company in the future.

An
Review №42

I am so happy I decided to go with Signature Heating and Cooling; the whole experience was painless. Dan Fenton is a professional sales rep; he completely understood our needs and explained the entire process without any hesitation. Rudy the electrician was very knowledgeable and also explained how the electrical processed work! I want to really give a shout out to Oscar and German, these guys were terrific, polite and professional, they left the job cleaner than it was when they started. Oscar explained how I would be able to set my system up with my phone and explained the thermostat settings! They really worked hard and set my whole system up within no time at all, I really believed that this was going to be a two day job, instead it only took one day. I want to thank all the crew that I was not able to interact with. Signature, you have an AWESOME TEAM!! Thank you for a job well done! I will definitely recommend your business.

JA
Review №43

Thomas and his assistant were excellent. If I have to use your services in the future, can I request Thomas? He was very professional.Thank you very much.

Ra
Review №44

Ralph was great to work with, fast, professional, explained in easy to understand terms what he did and what he found. Through him a curve as cooling unit was on the roof and he said if he had enough ladder with him he would go up 30 ft.. it was close but he did make it. Was very happy since cooling season is coming fast. Can’t say enough good of my experience with Signature and Ralph. Will definitely use them in the future.

Ge
Review №45

Julian and Nate took great care of me, and did a super clean installation of a high efficiency Lennox AC and furnace in place of my old 80% Carrier and swamp cooler. They showed up early, stayed late, addressed every question, tested every mode of operation, and were courteous and helpful.Update: my furnace did not pass mechanical inspection, it took 3 calls to get someone scheduled to come out and fix the issue, but they never came. If you dont want an NSRES sticker on your door, go shop somewhere else.Update to the update: I called them on 4/12, 4/16, 4/19, 4/23, 5/3, and 5/10, was promised a call back each time and received nothing. On 5/10, I was promised that a representative of the company would come to meet with me on the date of reinspection (5/13). Not only didnt their representative show, call, or text, calling them again resulted in him blaming it on me. Im not asking much, only that the $20k system I paid to be installed be inspected and green-tagged.

Le
Review №46

Jared provided excellent service and liked the photos that went along with the explanation of why our system wasn’t turning on.

Fl
Review №47

Today I had a wonderful experience with Signature Heating and Cooling. A wonderful team came and installed my Trane refrigerated air and furnace. The team led by Oscar were professional knowledgable and answered all my questions. They were polite and cleaned their work area. It was a wonderful experience. I want to thank Oscars steam as well as the electricians Rudy and Angel for their excellent work and good humor.

Ar
Review №48

Ralph does great work. He did a very thorough job with the annual service, checking current draw, motor capacitance, air flow, looked inside and out at everything. He is very thorough, and worth the money.A previous guy they sent wasnt so great. Ask for Ralph.

Al
Review №49

TJ H. The consultant gave me great info on the unit. Installers Julian L. And Nate M. Did an excellent job. I would recommend these hard workers and their business. Thank you for all your hard work and your time.Rudy installed 2 Ringer Cameras and did an amazing job. Very professional and courteous. Im happy knowing my cameras were professionally installed.7/20/21 Tomas installed a new water heater for me and did an excellent job. He was knowledgeable about the unit and made me feel comfortable about my choice. Would recommend.

Ad
Review №50

Jose was incredibly knowledgeable and full of information to assist us in maintaining and prolonging the life of our unit.

Ma
Review №51

I had a new Lennox refrigerated A/C & heating unit installed an a new thermostat. Removed the old heater & old swamp cooler an hauled them off.My electrician was Rudy Anaya he did a excellent job!German & Samuel installed the new unit!Did a good job very professional, cleaned up after themselves, they also did a excellent job! Samuel did a good job explaining how to use the new thermostat!I was very pleased with their work!All 3 of them need to be told that I appreciated the good job they did!Also I can not forget Alan Hunt who came out took measurements, worked on my estimate, found financing for me an worked so hard to get everything approved! Doing all the required paperwork and get everything going. I appreciate all his help!I was very pleased with your company.Thank you very much for everything.Margie Martinez

Al
Review №52

Great job of installing my new furnace. Technicians answered all questions I had about the installation. They were very timely and at the job site when expected. Love it!

Ch
Review №53

Jose came to troubleshoot my AC system. Very professional and couteous. Gave me a detailed account what it woud cost to repair.

Tr
Review №54

Jose was very knowledgeable and helpful. Resolved my issue quickly and professionally

Ki
Review №55

My technician Jose Ortega in the ABQ area was amazing and helped me understand my issue. He fixed my water heater quickly and came exactly when he said he would. Really awesome!

Pe
Review №56

Jerod came to perform a diagnostic eval on our evaporative cooler. Finding no mechanical problem, he walked through our house to open more windows so the positive pressure would work as its supposed to. I had one small window open about 3 inches. He was very professional, efficient, and knowledgeable.

To
Review №57

Very friendly and helpful, our AC was having issues all summer only for it to work perfectly now when it was checked by a proffessional, figures, but Michael was very nice, honest and gave me some options to consider in the future if I wanted to replace some parts.

D
Review №58

Definitely would recommend! Thanks Ralph! Our furnace went out last night (12/29/2020) and had to sleep in the cold. Called many places and no one had any openings. Finally, we were able to find Signature Heating and Cooling (Now our go to company!). The receptionist, Haley, was friendly. She was upfront about times and explained how the process worked. Ralph came out and immediately understood it wasn’t a simple fix (no parts needed, just elbow grease). Ralph gave me a tutorial on how the furnace worked and answered many questions as he diagnosed the issue. Ralph not only fixed the issue, but went above and beyond. Ralph checked for other common issues. Ralph also made plans to make assisting us in the future easier. He added a part number to our file, thus if we need it, Signature Heating and Cooling would be able to get it quickly. Great service and will recommend them to all who ask.

Le
Review №59

These guys are awesome! Reliable, friendly, professional. Chris the sales guy didn’t try to oversell me and Rudy the lead electrician was very thorough, clean and most of all trustworthy. It’s nice to finally have a good experience with a contractor. Thanks Signature you guys are Da Bomb!

Ci
Review №60

Signature Heating, Cooling and Plumbing did a fantastic job replacing our HVAC systems. Dan came out and gave us a quote and worked really hard to get the costs down to an affordable rate. He was the only one that didnt try to sell us more than what we needed. I really respect that.The installers, Oscar, Julian, German and Nate were courteous and would answer all of our questions with a lot of patience. They even fixed my loose doorbell plate! They had to remove our old units from the roof and replace and install two new units. They were very efficient and did an excellent job! They also installed new thermostats and showed us how to use them. I will call them for any issues I might have in the areas of plumbing, heating, and cooling.

Es
Review №61

We had signature install refrigerated air and a new furnace and we couldn’t be happier! Dan came out quickly for the initial inspection and went through all options available. He was very helpful in answering the questions we had about each unit. Sam and Henry did a great job on the install! They also went over the function and operation after they were done. We’ll definitely recommend them to everyone in the future.

Wa
Review №62

Ralph called before he came. Really appreciate that. He took extra time to do things right, and explained what he was doing and why. Very professional. Highly recommend.

Na
Review №63

Julian and Nathaniel did a fantastic job. Showed up nice and early, answered my questions completely and without complaint. Was left with a working unit and no issues. Would recommend them.

Be
Review №64

I was super happy with the guys from Signature. . We had a new central air/heat unit installed. The electricians Rudy Anaya and Johnny were very professional. There were several issues that needed to be addressed in the electrical system and running lines. They took care of everything leaving professional and neat work and answering all questions.The AC team of Julian Lozoya and Julian Lazoya jJR. were extreamly knowledgeable and professional. They also needed to deal with issues from previous work, that needed to be dealt with before install. The installation was excellent. They did quality work, were very respectful of my house and area, leaving a clean work area and a very satisfied customer.

Tr
Review №65

Sloppy, shoddy, and unsafe. This company does not in any way live up to the quality promised by their salesman, quality that they claim justifies their higher prices. After their disaster of an install, they sent a second crew to fix all the problems left by the first crew. They said the first crew did a poor job because the workers didnt like each other. The second crew repaired some of the safety problems but left others. The installation manager made excuses for the remaining problems or just mumbled and shrugged them off. I will need to hire a second company to check to make sure the installation is safe and complete. I would recommend that you try to find a company that will stand behind their work.

se
Review №66

Best place to get your in home HVAC systems reviews and worked on. They are honest and worth every penny.

Kr
Review №67

Awesome job by Julian and Nate. Appreciate all your hard work in the cold to bring us heat. You all were hard-working professional and informative. Everyone I dealt with at Signature was excellent. Thank you.

de
Review №68

I had my water heater brought up to code. Victor the technician was very professional. He told me the various options available and did not do a hard sell on me. I ended up also getting the yearly deal where they will switch over the furnace and swamp cooler in the spring and fall and do any maintenance on the water heater and furnace for much less than other companies were charging. I am very satisfied with their work and prices!

Bi
Review №69

Michael was great. Very knowledgeable and thorough.

Ri
Review №70

Thomas Ward, a plumber with Signature, was so professional, courteous, and very knowledgeable. From the day he came to do our estimate for a hot water heater and water softener install to the actual installation day, we felt very confident that he was the right person for the job. He exceeded our expectations and we were so happy with his work. He arrived on time, kept the work area clean and tidy, and took all of the trash and with him. We were really pleased with his awesome attitude; and honestly, he took the stress out of this install for us. I will definitely refer anyone and everyone to Signature for outstanding service. Thank you so much!

Jo
Review №71

Gene Clark was one of the most professional person I haven’t met yet, made my elderly mom feel so comfortable and kicked butt, he is an awesome employee for your company, thank you Gene from me and my mom 😀

br
Review №72

Sam and Henry were very professional, courteous, knowledgeable they answered all questions, explained what they were doing. We are very satisfied with this company since the beginning scheduling and estimate at Costco until today with the completion of the project. Thank you Daniel Fenton, Sam and Henry

Ty
Review №73

Victor was great. Didnt know what needed to be done until he got there. Hung with me until I could get the right people where I lived to get the water shut off. Fixed problem ASAP. Thank you Victor! Great job!

Jo
Review №74

Nate, Julian, Sammy, Henry & Victor were all part of the team assigned to me...they all played a part in getting my system installed & running. Signature u have an excellent group of professionals, that have made my experience top notch! I am so happy with my new Trane system, quiet & efficient...wow!

Li
Review №75

Michael was very professional he was able to find the problem with the controller of my swamp cooler . I was a little disappointed because the initial person that I set the appointment up with told me that the charge would be $77 for any kind of problem solving. Michael did find the problem. The controller did need to be replaced but I had another problem a belt was loose and I asked him to look at it . At this time he informed me that was not included in the $77 and that if he had to go up the ladder to the roof it would cost me a another $129 . So I told him to go ahead on top of the roof and see if the belt needed to be tightened. We had just installed it and I didn’t know how to tighten the belt and I was afraid a loose belt could damage the cooler somehow . All I saw Michael do was turn a screw and tighten the belt which couldn’t have taken more than five minutes. He charged me the $129 on top of the $77 . I was disappointed. I was using signature for the first time because another company had referred me to them they were busy and couldn’t fit me in . They did sound like they would be very good for us. I found that it was all about money they wanted to add $250 more for a thermostat Installation and I told him that I would buy my own and install it . I have to give it to Michael he was very professional he did point out the problem with the controller but I don’t think I can get past the less than five minutes he was on the roof and charged me $129. The way I look at it is if a company wants return business they could bend a little if they know it will please the customer .

Ju
Review №76

Hayley is such a horrible dispatcher she needs training or needs to leave! We had an appointment and a tech apparently left and was to rescheduled 3/30 and Hayley scheduled it! When I called back I over heard her saying oh well not my problem! She shouldn’t be working there if she can’t be humble and have some empathy!

La
Review №77

The sales guy Chris was extremely helpful and patient.And the crew he sent out was extremely courteous and thoughtful in our home. Henry and Sam were incredibly nice worked super hard cleaned up after the job and was very helpful showing us our new system. The election did really clean fast job. All around a great company would use them again and definitely recommend them!

wi
Review №78

Used to work for them they are a good company with good vision there only obstacle is management ..

Re
Review №79

They know what there doing and they have all the tools to get the job done.

Ta
Review №80

Jose did a great job. He explained the repair professionally.

Ho
Review №81

Ralph was a superb representative of your company. He was courteous and conscientious. He explained to me what he was doing. He cleaned out the outside unit which was above and beyond what he was here to do. He made sure he wiped his feet before he entered our home, he wore his mask the whole time he was here. He tested everything and made sure we were happy about the performance of the unit before he left. I would highly recommend Signature Heating and Cooling! Thank you Ralph.

Ma
Review №82

Moved into a new building and needed more than just the local handyman to help service our heater system with multiple units. Ralph was more than the average handyman. First of all he was patient with me for missing the early 30min warning call then jumped into action quickly once I made it in to meet him. The job was smooth and Ralph talked me through everything he was doing he even took the extra time to double check his work. Thank you Signature

GL
Review №83

Ralph was great! He was clear in explaining what needed to be done; he was on time; he cleaned up after the job was done. I’m very satisfied with a job well done!

Ma
Review №84

I want to thank Rudy and his team for doing a great job on installing an electrical circuit. They were very professional and knowledgeable. I highly recommend them

To
Review №85

Sammy and Henry were professional from the start. They did a great job in explaining in detail about the install. And the lead electrician Rudy and his assistant were very knowledgeable and professional.

Jo
Review №86

Save yourself the aggravation and go with a more professional company. Dealing with them was a complete waste of time.Follow-up: Yes, you were supposed to have a tech come to our home to provide an estimate on Tuesday February, 16th at 3:00 PM under last name Sanchez. I called the day before to confirm the appointment. Your tech was a no call, no show. While I was waiting, I called your office twice and was told that you do not have a way to contact your tech and you didnt know where he was. I ended up waiting 2 hours and never heard back from anyone from your office. I stand by what I said in my review - your company is not professional and a waste of time.

Ri
Review №87

Mike S. Consummate professional! He addressed ALL my concerns and questions and our HVAC system. You are fortunate to have a service representative like him. I liked him so much all of my HVAC needs or concerns will be addressed to your business with a specific request for his response. I truly trust him.!!!!

gr
Review №88

I got a true reading of what was happening with my heating unit when I had received other info elsewhere. The price was less than expected and the expert was very professional and congenial. He even made me aware of a continued maintenance plan. I am extremely satisfied with his work.

vi
Review №89

Ralph was a very professional and very knowledgeable about his job. He was very helpful in helping to troubleshoot our problem.We recommend him greatly and are 100% satisfied

Is
Review №90

Signature followed up with me to bring my heating system up to code. I met Nate and Angel while I was in the middle of a Zoom meeting and they needed little to no guidance before they got to work. They barely made a peep and were wrapped up shortly after my meeting had concluded. Very respectful and fast. Would for sure recommend!

Pa
Review №91

I definitely would recommend this company. I have so far used their services twice and each time the servicemen that came out were courteous and did a great job. This company does care about their customers. It is appreciated.

Pe
Review №92

The crew of Sam Nate & German and several others were terrificThey performed as promised were neat and worked to make the installation as effective as possible thru the stuccoTJ Hauser set it all up as did a really professional job

Jo
Review №93

The serviceman, Jose Orozco, provided excellent service on my unit, explaining all aspects of what was performed.

Ma
Review №94

Excellent job, courteous and professional . Ralph came and serviced our AC and did it in no time. He was helpful showing and explaining things I didn’t know. Am happy with all your services.

Mo
Review №95

They claim on their website that they provide a long list of duct services however they do not do any of those things. I am not sure why a business would advertise that they perform services that they dont actually do.

Pa
Review №96

The whole crew was very professional and did an amazing job including the sales man. I am very pleased with the company and the service. Top quality. I will definitely use them again for my new ac and heater maintenance. Very well recommended. Thank you

jr
Review №97

What poor service. I just called to get a quote on diagnostic for our Lennox unit and you stated that you would have a technician call me back. SMH what kind of business are you running? Its about 60 degrees in our house. Any other business has provided me with their diagnostic fee...

Sa
Review №98

Julian L. and Nate M. did a great job installing my new furnace; they were both friendly, professional, and right on time. Thomas W. did a great job installing the water heater and even came back the next day to ensure it was good to go and explain a question that I had.

Pa
Review №99

Ralph did a maintenance check of my furnace. He arrived as promised. Explained what he was going to do. He even found a small problem that needed to be fixed and put a work order in to get it done. He answered all my questions and checked the things he said he would. A very professional job. I was very pleased.

li
Review №100

Ralph was very professional explained how to operate Thermostat everyone at signature has been very professional and great to work with

Information
47 Photos
100 Comments
4.8 Rating
  • Address:3430 Pan American Fwy NE, Albuquerque, NM 87107, United States
  • Site:http://www.airemechanical.com/
  • Phone:+1 505-898-4822
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations