I am an EXTREMELY nervous dental patient. I saw Dr. Hyde at the Arlington Rd Aspen Dental today and let me just say WOW!!! She was so caring and gentle. The novacaine shot up under my nose to work on a front tooth that was badly chipped was barely even noticeable! She is definitely an expert at giving shots in a nonpainful way!! I cant say enough good things about the entire staff there. The hygienist was sweet and the doctors assistant was very attentive. This experience was so positive for me, I felt it my duty to let you all know!!This is absolutely the place to go for all your dental needs!!!

Dear Aspen Dental, my experience on September 2, 2021 at 9:00 am was Awesome! I appreciate the professionalism of the staff. I will recommend others . Sincerely, Lindsay Q. David

Great services! Staffing are very friendly and understanding. Theres no pressure on anything that will make us uncomfortable to do. The lobby and operating room is nice and clean.

I felt so comfortable there. The Doctors and staff are so pleasant. The work they do is excellent.. Im an so glad I chose Aspen Dental. By the time Im done with my dental work I will be able to smile again. Thank you Aspen Dental.

I am honestly usually absolutely terrified to go to the dentist! I wait as long as humanly possibly and then I make an appointment (which I reschedule several times) and go… this being the case this time, I finally made myself go and not only was the staff our front great, but the X-ray tech was phenomenal! She made me feel at ease, which is great because my guys were a mess inside from anxiety!! When we got into the exam room, the Dentist came in and she chatted with me a bit first, which I like because well let’s be real, I really don’t want just anyone’s fingers in my mouth okay! Then when she did her exam I didn’t feel a thing! She was fantastic!! We made a solid plan and set up what was next and I’m pretty positive I won’t reschedule this time! Thanks for being awesome guys!!

Everyone was very friendly and kind. I was technically a walk in and they were able to help me pretty quickly and did so efficiently.

Quick and friendly service. Very pleased!

My experience at Aspen was amazing and I highly recommend them to anyone looking for a place that makes you feel like a Queen

Very caring and sensitive to my needs. I need a lot of work done and it will stretch out for some time but Im looking forward to getting started.

Horrible experience, they were very nice at first visit, scheduled a intense cleaning a month out, the hygienist called 3 times to move my appointment up but I work and had to keep 4:30 appointment. the day of my appointment she called me at 9:15 A>m> asking if I could come in at 4 I said sorry I do not get off work till 4:15, then at 3:30 I get acall saying the hygienist had gone home and I would have to reschedule for at least another month!!!! horrible service DO NOT go there

The staff was very friendly and they helped me get over my fear of dentist. The work environment felt like a family rather then people just there for the money. They really care about their patients and look out for people’s best interest.

Everyone was really nice. Thank you

Very nice workers and explain things very well for you and truly care about giving you best care and will make sure it happens.

Everyone was super friendly! The hygienist and doctor took their time to explain things to me and made sure I understood. They also took into consideration that I don’t have dental coverage and gave me options that are within my budget. I will definitely be coming back here! Best dentist I’ve ever been to!

Great place, good people ,and really good service.

First visit. Mel and Meka were kind and friendly. Made my daughter feel at ease. Dr. Ahmad explained everything very well and walked me through the treatment.

Horrible, horrible place. Scheduled for a exam and cleaning, after exam gave me a estimate of 3200.00 when I said no to that, they did not bother doing a cleaning. If cleaning and exam are an important part of dental health, they sure don’t care. I will tell everyone I know what a scam this place is.

I was scheduled promptly for an emergency tooth crown to replaced. Everyone from the scheduler, the check in, all in evolved in my care through to checking out was very professional, courteous and really made me feel that I was important. Thank you all!Sherry Bever

I went in to get fitted for dentures office staff made me feel comfortable . they seemed to care and explained everything real well

Everyone made my visit so comfortable and they were extremely helpful.

They were all very polite and comforting about my whole situation and took care of the problem with no issue and the least amount of pain.

Horrible listeners. I told 3 different people and it was on my charts that I was allergic to amoxicillin and when given an antibiotic to take home and get filled I was given amoxicillin. I sadly didnt notice until I was about to go get it filled which never happened so im still in extreme pain while I look for a different dentistry.

Very good service and a great price!Amanda the dental assistant is the best part! Totally professional helpful and a great person!

I was VERY impressed by the professionalism shown by the staff. From the second I walked in the door, I felt very comfortable and safe. Everything was very clean and everyone had on PPE. Going to the dentist can be very daunting, and the staff at Aspen Dental on Arlington ease those fears. I highly recommend this office.

The doctor and dental assistant were nice but the receptionist not so much. 2 draw backs are that they dont help you out with the cost of the visit or offer payment plans. They dont care how much pain youre in. Secondly, they are a little rough. Ive been through rough and I can say they are from xrays to extractions. If youre afraid of the dentist then dont go here. Sorry!

I’m pretty easy to please. They had a bunch of cute ladies working there. Gladly go back.

I got appointment right away. All the staff and Dentist were very efficient. The job on my tooth was great, very satisfied. I would recommend Aspen to anyone.Thanks Aspen.

The hygienist (danielle?) is great!

Everyone was very nice and friendly and didnt take long at all to take care of my needs at this time.

Everyone was great. It has been many years since I have been to a dentist so I was anxious about it and afraid that I would get a long lecture about why I had not taken better care of my teeth. That have been my experience in the past at other places, I have always left crying. But not at Aspen. They were all very nice and did not belittle me. They were gentle and sensitive to my situation.

Awesome!! Love Dr Hyde and her staff!!! Highly recommended ! Very companionate group and they listen!

Aspen dental is very expensive. My first appt, nothing was done but xrays. Only good thing was they got me in the next day. I have to wait 1 month for Bright Now Dental. But With My Schedule, I cant complain. Wouldnt advise anyone, except millionaires to go to aspen. The staff was friendly. The xray tech was awesome. Thats about it.

I had a great experience at Aspen Dental.. I would have gave them a five star but the lady that call my name to come back started doing The first steps of my mouth X-rays etc was very uncomfortable but besides the rest my experience was wonderful I’ll be going back Very polite and understanding

Got me in quickly. Actually listened to my concerns and worked with my insurance to get what i need at the lowest out of pocket costs. Would highly recommend.

I waited over an hour to see the surgeon chimere okezie for my popping jaw. After he finally came he told me to just not open my mouth wide, even though I can not open my mouth wider than one finger without my jaw popping. But he did not check to even see that.After talking to dawn from the patient satisfaction team aspen dental believes that the regular dentist that told me it looks like youre doing it yourself but I dont know its out of my realm and telling the surgeon, who i came to see that, warrants the surgeon to not look in my mouth.Please save yourself time and money and never step foot into this place.

This is my second visit in a row that there was a financial error/overcharge regarding my insurance coverage. This location is extremely messy- they have submitted my insurance claims incorrectly, caused me to pay out-of-pocket for things my insurance already covers, and due to this I no longer feel comfortable visiting this location. Although this location is convenient for me to access, making a longer drive to another location is worth the peace of mind.

I went in with an open mind about the services. And I must say I was pleasantly surprised by the friendly and welcoming environment. The staff is wonderful. The dentist has a great chair side manner. I’m glad I chose Aspen Dental. Thank You

Went in for severe pain from wisdom tooth area. Saw 5 people. 1st paperwork, 2nd xray entire mouth without asking permission, 3rd talk about xray and cleaning but nothing about pain, 4th talked about pain and prescribed antibiotics (in there about 2 minutes), waited 20 minutes to see 5th person trying to sell deep cleaning and oral surgery including everything supposedly not covered by insurance. Total time there about 1.5 hours. Total time regarding pain issue 2 minutes. Will not be back.

It was a good experience. All went well.

I had a cousin went to get a tooth extracted, the poor guys been in excruciating pain for the past a minimum amount of sleep in those four day! instead of extracting the tooth they tried to upsell him on a bridge. Gave him nothing for the pain for the tooth that needed pulled. Long story short tooth was never pulled and for pain gave him ibuprofen 800 mg when he was taking as his tooth begin to hurt. I recommend going to Akron family dental.

Have been there twice. They are very quick to get you seen and taken care of. Had some fillings done and they made sure I was comfortable the whole time.

Joy at Aspen Dental, Arlington Rd, Akron, Ohio gets a 5 star from me. She is gentle and thorough very good Hygienist. Highly recommend her and this location.

I had a tooth pulled they did a great job making me feel comfortable and the dentist was very gentle with the needles! by far most gentle dentist i have been too! aspen is the place to go!

So far my experience with Aspen Dental has been good. The reason for 4 stars is the appointment times. My first appointment was for 11:00am. Didnt actually get taken back to the room until 11:50. Then started the appointment. My next appointment was supposed to be 45 minutes. Appt. time was 9:30. Didnt get taken back until 10:00. Then 45 minute appointment. I have a really tight schedule. I cant be late for my other commitments. If Im told that my appointment should be no more than 45 minutes, and my appointment is for 9:30. I expect to be done no later than 10:30.

Very professional, thorough and kind. Everything was explained so I could understand. Fairly priced, friendly staff.

The staff was very cordial and professional with me. hopefully they wont loose patience when I return for adjustments ...would recommend

I have history of severe anxiety going to dentists. They did great work of making me calm.Everyone was fantastic!! Will go back to see them!!

My teeth feel squeaky clean when I get my teeth cleaned. I will keep recommending Aspen to my family and friends!

My procedure (fillings) was not painful at all. I had a great experience this time.

It wouldve been 5 stars had they accepted my insurance. I absolutely loved the place it was brand new and clean, and everybody working there was so very kind and straight to the point of my dental care. I felt like I was in such great hands up until the point I realized my insurance wasnt accepted... they have good payment plan options however I just simply cannot afford it. The price isnt outrageous, I just struggle financially unfortunately. Maybe one day I can come back

Best dental experience I have ever had

Yesterday I came to Aspen Dental because my crown on my front tooth broke off. Even though it couldnt be repaired and put back in like I had hoped, everyone was so nice and took the time to explain everything to me. This included the receptionist, the XRay tech, the dentist and hygienist and the financial person. I highly recommend this office.

Best dentist Ive ever been to! Everyone was super nice and helpful. Dentist was fast and painless. They even have TVs to watch while sitting in the chair which is great. Thanks for making a normally unpleasant experience the best possible.

My husband had dental care at the S. Arlington Rd. facilty. Madison who greets you at the front desk was very hospitable and friendly to us. Ave explained our financial plan in detail, understandable to us. She was very patient and kind to us. Joy, the hygienist was very kind and did a very thorough cleaning, and explained everything well. In this time of covid-19, they took all precautions with sanitization of everything. Amanda, Cieara, and Alicia were also wonderful and thorough in all they did. The only reason Im not giving a five star rating is because we had a after hours emergency and could not reach Dr. Maurer that performed the surgery. We found this to be very frustrating, but he did explain to us why this happened. Hopefully, this wont happen to anyone else in the future. Overall I highly recommend them for your dental needs. Thank you Aspen dental.

I schedule a cleaning, was made to wait for 45 minutes before being addressed.The dentist came in said my x Rays look very good. The hygienist came in and poked around in my mouth. I was then led to the office manager who stated I need to pay 230$ for the special cleaning.They refused to clean my teeth unless I pay!!I have dental insurance but Aspen dental wanted way more.I was lured in and lied to.I am so disgusted that I contacted BBB and consumer affairs.Pathetic!

Had a very good experience the team at the Green store is friendly and helpful

Got a filling 3 months ago . Had tooth pain ever since. When I called to ask about my options, they told me this is “normal” and that if my symptoms don’t go away “soon” I might need a root canal. Also told me that I was warned about this possibility after my first appointment which is not true. Would not recommend for any dental work.Update: just went to another dentist who had to remove the filling that was done at Aspen because I am still in pain weeks later. He discovered that the filling they did was placed on top of an active nerve which was the cause of the pain for months. He has to preform and emergency root canal due to their mistake.Update update: stuck on the couch in incredible pain from the root canal I was forced to get because Aspen Dental messed up a simple filling so I have nothing else to do except this. Still mad. Still in pain. Still would not recommend aspen dental to my worst enemy (:

It was very easy to make an appointment online and complete the necessary paperwork before the visit. The staff was both very friendly and professional. They did a good job of explaining what they were doing, providing me options, and explaining costs prior to consent. I was very pleased overall.

The staff are amazing and honest which is very hard to find. Dental problems can be embarrassing. The staff here treats you great and makes you very comfortable. Definitely switching my children over to aspen.

I went in for a consultation and came out with all the information I needed to make the best decision for my teeth. The staff was more than helpful and caring. For anyone looking for a dentist that listens and put your needs 1st, then this is the place to go. Thanks again Arlington team for making me feel relaxed and in good hands.

People are friendly and nice to deal with.

Worst dentist I think Ive possibly ever been to

The Arlington location is very nice. All the employees are kind and friendly. Joy explains everything before she does it and is gentle. I would recommend this location!

Everyone from the front desk to the lab were so welcoming and nice. I would highly recommend this practice.

The dentist office is not a place I like to be but my visit there was almost delightful the people were polite, quick , efficient and seem to genuinely care. I would recommend Aspen Dental others.

A wonderful experience as always. Would recommend to anyone. The staff us friendly and very good at what they do.

Everyone was so accommodating to my schedule. I’ve had a great experience with all the staff there. Will definitely be returning.

Great service! Professional, efficient and thorough. Personable staff. Definitely client-centered.

Very kind and gentle to you. A lot of years experience in the doctors and staff. Thats for sure. Vey good experience with Aspen Dental. Thank you!!

Everyone was very helpful and polite, they explained everything from start to finish, even their finance plans, nice people, great experience,

Very nice people!! From the time I got there everyone was absolutely great. So glad I decided to take my friends advice and go so happy I did!!

Everyone was so incredibly nice treated me like I was a king almost lol...incredible modern equipment..I finally found a D3ntal team I like and have earned my buisness and loyalty

First visit was great! The staff is professional and the atmosphere is very happy. I am looking forward to my next visit!

Worst dentist I’ve ever been to. I waited an hour in the dentist chair for a cleaning even though I was the first appointment of the day. I told them I had to go to work and they were like okay! Let’s schedule you for your cleaning! So I wasted my time and money for nothing. If you want to go somewhere where you actually get dental work done instead of having to listen to gossipy workers in the hallway, I would go elsewhere. Never again.

Everyone was wonderful. Friendly and knowledgeable and not judgmental about the state of your teeth. 😊

Hygienist was not professional asked too many personal questions and tried to advice . I was there for teeth cleaning not for financial advice she also handed me brush and paste instead to giving a bag and asked do I need a bag ???? I paid to get good service and my teeth to be cleaned not for advices about family and stuff

Amazing experience and I am paranoid over dentistry. 2 teeth extracted in 38 minutes from the time I walked in, to the time I left. WOW. Fast yet gentle services.

Visit was convenient and staff was pleasant and helpful. I will be returning, was a great dentist experience.

Excellent experience very friendly and welcoming while still being informative.

Friendly and knowledgeable staff. Flexible options for appointments. Highly recommended.

I had to come in for an emergency appointment and the ladies took great care of me. Even without insurance (and no credit history), I was able to qualify for a payment plan that worked for me!

Fine experience and good service.

Ive had 3 appointments so far with them and everything has been amazing. staff is friendly and answers all questions. In and out in no time!

OMG., I just went to this office and had a crown that came out . The dentist there used permanent glue and put it back in and its not even close to being back in right spot its sticking out , to long and feels and looks TERRIBLE. I am sick to my stomach . Dont know what to do . So i went to a real dentist Right up the street Dr.Kline and he said there is nothing he could do to save the crown . So now i have to spend over 1500.00 and have a new one made that Aspen Dental just made a few years ago . I just can not believe that this could happen . Putting a crown back in the same place it came out is as basic as basic can get. This dentist should not be aloud to keep working there .

This place is very professional while also making one feel relaxed and comfortable. I hate dentists visits as much as anyone but this place is great.

I am a new patient and my first 2 visits were so easy. I made my initial appt online for the next morning...I completed all my paperwork online and the Ai from Road staff met my needs with a smile and were VERY professional. Feel like Im on good hands with Aspan Dental. Fair prices and easy to scjedule services. Latest technology and VERY clean.

The dentist did an awesome job as well as the support staff as well very nice and gentleIll be back

Everyone was very nice and helpful.

Extremely rude! Waist of time!

Very caring clean details dentist was very professional everyone was just very kind and made sure I was ok good dentist to get your dental work done

I thought the staff was great my problem was that when you offer a free exam and x-rays dont add them to the price to have a tooth pulled ive been to multiple dentists and never been charge $300 to remove a single tooth

I had an abscessed tooth and they got me in the same day. Staff was friendly and reassuring.

Kind of like a scam ask you for money upfront which Insurance companies tell you never to pay before its processed through insurance, which they are under contract with to provide services for a certain amount. They will tell you people are covered in your insurance network when they are outside of your insurance coverage just to try to keep you coming back. Dont pay 100s or 1000s of extra dollars its poor consumer relations and extortion. Go to well known place there corporate agenda dosent have your wellbeing in mind. Had work done with them years ago as well beyond recently and they charged me out right 1000s of dollars before the procedure showed me pics of someone elses teeth on a x-ray and instited the dentist wasnt in but his aid could easily do the surgery? Super strange always ask questions. I ended up having my bill refunded and went else where.

Friendly professional staff that helped me develop a plan for dental health.

I wouldnt take my dog here....all about money and they dont care.....husband went in to have dentures ....hello 10000. For dentures with my insurance are you crazy? Then they pressured him into getting a credit line through them luckily he didnt have his id card so they couldnt process it. Even with cash in hand they pushed a credit account. That night my husbands face swelled up to 4x its size so they called him in antibiotics and told him if he needed to be seen again it would be 60$. How do you go in with no issues and come out with a infection? The next day he called and they were unsympathetic to the whole ordeal.

Very polite and I would definitely recommend them

Have fears when it comes to having dental work, I cried like a baby but they took good care of me they cater to me being scared.

Love the staff

Very friendly

Came in for cleaning and check up. Only got check up. Complete waste of time.