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Custom Trim Of America
916 E Buchtel Ave, Akron, OH 44305, United States
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Ro
Review №1

Very fast, professional and friendly service!I dropped off my car here to get my radio replaced with a new touch screen radio earlier this week.They called me to let me know that they had finished it, within *hours*!!They put it in *really* well, putting trim around it in a way that fits like a glove in my dash! It looks fantastic!I will show you a picture of the new radio to show you why I am so impressed. :)This place is very nice looking inside as well!I *highly* recommend!!Thank you, Custom Trim!!!

Do
Review №2

Great staff. Great work amongst being honest and knowledgeable...

Jo
Review №3

All is good here, making my truck look good for all to see.love it.

Pl
Review №4

These guys were pros from start to finish. Called two other companies and even the Nissan dealer to make my challenging vehicle able to have keyless entry for all the doors (no one else could do it), and these guys took care of it with no hangups or hesitation.

Hi
Review №5

This place is amazing. Great friendly people and establishment. Alex is the owner. He is great! Been working with him for years. Tom is also very helpful!Their products are all great. High quality. I have added window tint, DVD player, tow package, install leather and heated seats, running boards, and remote start.They are very reasonable priced. Highly recommended! Go check them out!

Jo
Review №6

I couldn’t be happier with the work that was done. Did some interior work and pinstriping that turned out fantastic. Best detail job I’ve ever had done my car really shine. I will definitely be back

Jo
Review №7

I have been doing business with Alex and his staff since his old Vega days.The service is A-1.The staff congenial and we were treated with respect.Great great people.The Bulldog didnt even soil on me.Thank you Alex for your years of great service!!!

Ja
Review №8

This place is wast of time. People working at front desk don’t care about the customers that don’t even ask if you need any help. Waited for 35 minutes no one helped so I walked out of this place. Very very poor customer service they need to attend customers service class to learn how to treat customer. And for the class I teach customer service class at Akron University if you guys want to learn. Professor Jack Smith UA

Je
Review №9

Awesome great work fair price . Very gentlemanly guys. I would reccomend anyone go see Alex

Gr
Review №10

This place is the best. I have had four remote starts put in on four different vehicles from here and step bumpers put on my pick up and they did an excellent job. Recommend this place to anyone, good people, fast service, and very good quality of work. They will be around for another fifty years if not more. Thanks again guys!

Ra
Review №11

Got a sunroof installed on my van. Couple of small issues along the way but when it was all said and done they did excellent work and I am very pleased.

Ro
Review №12

Very helpful. Will post more when installation is done.

Dr
Review №13

Came in for a sun roof estimate. Elderly gentleman at front desk said, first, Nah, we cant do that for my model of car. When I asked him to come outside to actually see the car, he acted like it was a PITA before finally coming out and saying, Yeah, I guess we CAN do that. When I asked about brands he offers, mentioning one that is highlighted on their website, he replied, Never heard of them. Needless to say, went to another provider.

Ki
Review №14

They are cool people in there yall good service

Da
Review №15

Got my tints done and it looks amazing!! Niko did a great job and all staff were very respectful and kind. Highly recommend coming here!! Thanks.

Ro
Review №16

The ppl are nice and helpful

Un
Review №17

They do very clean work.

Da
Review №18

Great service knowledgeable staff

Co
Review №19

Waste of $43. Went in to have my truck radio tuned and have my subwoofer and amp set. The guy seemed to just set everything to a low safe level without actually finding out where the sound clipped and set my radio to a factory hard rock setting. I was expecting for him to actually go through and optimize the equalizer. Sounded terrible afterwards. When I asked what had been done he just gave me a standard answer without explaining anything. I knew to just cut my loses and figure it out myself.

Ne
Review №20

Remote starter works great, friendly and courteous service and done quickly.

je
Review №21

The young man that waited on me did not seem to know the product. I was looking at alpha Rex headlights that I could get for $600 on Amazon they wanted $1500. Most places charge No more than $200 installation.. 1st time there in many years was disappointed

Th
Review №22

I have put a cap on my truck and this what happened

Ke
Review №23

1 staff member with long hair was very nice and helpful he went above and beyond 2 fix the issue with my stereo

Ru
Review №24

Went there to tent my friend car windows and they were not that helpful. Awful customer service. Waiting for long time and no one came to help.

Ed
Review №25

I have been here twice. Once for help with a radio installation and once for a window tint job. Both times I had great customer service!

Et
Review №26

They installed my dashcam perfectly just how I wanted it

Ti
Review №27

Very slowTook 4 hours

FI
Review №28

I had an appointment that I had to reschedule which was fine with them at the time. The day before my appointment, they had no record of it which is no big deal however my appointment was than made for me a week later which was extremely inconvenient for me but stuff happens. The very next day, a man called and told me very rudely that the store manager Alex?? Told him to call me and demand my credit card information to keep this appointment. I told him I was not comfortable giving this over the phone and I felt inconvenienced about my appointment in the first place. He said Alex would call me the next day which never happened. Custom trim...you are covered by the mechanics law. Why should the customer pay for anything you havent even started? You lost 400 dollars.

Da
Review №29

Very nice people

St
Review №30

Katzkin, Ordered new leather to replace cloth. Simple process, ordered by phone picked colors (two tone) Katzkin shipped to Custom Trim of America who installed. Nice install and looks better than OEM that Ive seen. Great job! Thanks guys!

Al
Review №31

They were able to quickly reprogram my auto-start when it stopped working. I came from another shop that gave me the run around and charged me $$$ without fixing anything. Custom Trim of America was able to fit me in without an appointment and had me fixed in 10 minutes! Very impressed with the service.

J
Review №32

Great service...will be coming back! I just got back from asking for help on aftermarket Tail Lights. The gentleman who is the service person realize what was happening got his tools and 10 minutes later I have installed awesome tail lights! Thank you

Ro
Review №33

Asked for a estimate weeks ago. They never got back with me. They lost a customer.

Ch
Review №34

Great work...fair price....people are helpful and very professional.

ro
Review №35

Always gets the job done.

As
Review №36

Custom Trim keeps my vehicle looking great and with some pretty cool features. I will actually be back there again this afternoon. Cant beat their excellent customer service. Ask for Jason when you call in!

ro
Review №37

Perform great auto Painting and custom work. They replace the trim around one of the windows on my car and looks like it was done from the factory.

fl
Review №38

Love Alex? Best of the best. Way better than the rest lol. He can create anything. Amazing work

Su
Review №39

If you want your vehicle upgrade right!!! This is the place! Good job guys...

Ch
Review №40

Custom Trim installed an upgraded rearview mirror for me a couple years ago. They had to hardwire its power, run a thermometer line, and calibrate its compass. They delivered professional results on time. Everything has worked perfectly. Will use them again in a heartbeat.

Vi
Review №41

Had an excellence experience with getting my windows tinted in my car. Would highly recommend to anyone.Excellent work, excellent experience, totally satisfied!

Ja
Review №42

Quick and professional service.

De
Review №43

Good job..

Ro
Review №44

Always gets the job done.

PA
Review №45

On May 21st I took my 2007 Mustang GT to get stripes and graphics done by Custom Trim Of America. Received a phone call that the job was incomplete on the day I was to pick up. They stripped the botched job and in the process took paint off the front bumper scratched the hood, got mud inside the vehicle and what looks like food was eaten in the car. I was told I would receive a phone call from the owner which I never did, instead contacted me on Facebook messenger to tell me it was like that before when I brought it in. Which is complete BS. Subsequently they blocked me from their page and contacting them. damage at around 1300 plus court costs, labor for cleaning my vehicle. I’m left with no option but to take them to court. I guess customers don’t matter here and neither does customer service. Please do your self a favor and avoid this place at all costs.

Br
Review №46

After hearing how “amazing” this place was I decided to get the rust eliminator and black undercoating on my show quality mustang. Upon inspection after it returned I find overspray in the engine bay and black residue on my custom seat covers where someone sat in. Very very upset and now I have to find someway to fix this before I can take it to another show. Never come here!!!!

St
Review №47

Very good service I got my Zbart taken care of. Will get next car done again. They do speed work and upholstery there also.

Fr
Review №48

Very nice people and service was great. Will always keep them in mind for aftermarket items. They installed a trailer hitch that I received as a gift. They charged me the same as if I purchased it there. Lots of places dont install items purchased from other sources, they didnt even mention that

Jo
Review №49

If you decide to get leather seats in your car, this is the place, at a low price. Drop it off one day, pick up the next

Pr
Review №50

Best place ever

De
Review №51

They do awesome work...very satisfied...friendly staff...highly reccomend!

Ma
Review №52

First time customer here. Wanted tint work done on my 2015 Silverado. Was greeted by Jason. He was very friendly and polite. He explained in detail the tint laws to me and what my options were. I ended up just getting the tint across the top of the windshield @ 15% to match the back windows. My appt. was at 8am on a Saturday. Was greeted by Mark & Joe. These gentlemen were also very friendly, very knowledgeable as well. The tint installer had me come back and verify my request before final installation. I was there maybe 45 minutes and the price was more than fair. I will definitely give these guys more consideration on future mods to my vehicle.

mi
Review №53

My experience is theyre excellent in their craft, but have poor follow up in getting back with me regarding pending services.

Da
Review №54

Nice people but there prices are pretty high

Cy
Review №55

Great place to work with. Detail is wonderful. They do what you ask.Experienced people.

ad
Review №56

I got my subs hooked up there awhile back, paid around $300. before i checked out the gentleman who was in the lobby area, very nice guy btw, was kind enough to ask the guy who hooked up my equipment if everything was ok? the guy replied uhh...kinda, and explained to the gentleman in the lobby what he thought was the issue. something about to much voltage..idk it was hard for me to follow, but he said it would work fine as long as i didnt try to adjust the gain. before i even got home the speakers went out...i figured the problem was with my equipment so i went to another shop to see about getting new equipment, but because i had just bought the equipment there 6 months prior, the guy want to see what the issue was before having me buy new equipment. after checking everything i explained to him what the guy who hooked up my equipment at your shop told me. he found no issues with the equipment itself, but that there was a prong in the back of the stereo that had been bent out of place, he unbent it and whala...works perfectly....my gripe is i paid you guys, the professionals, a nice sum to hook up my equipment and i should have never been allowed to leave without it working correctly, and i am only left to wonder if the gentleman in the lobby didnt ask the installer if everything was ok, if he would have even indicated that there was an issue at all....

Gr
Review №57

Ordered floor liners twice they ordered the wrong ones didnt even wanted to give a little discount bad vibes

Th
Review №58

Professional, trustworthy and a staple in the community. Just go by there and look at some of the cars that they work on and who they work on them for.

Ti
Review №59

Great customer service Great work very professional.

Sa
Review №60

This shop is literally one of the worst in town. I wrote them a Yelp review but forgot to warn people on google. Not only did they quote me one hour and then charged me for 2 - about $180, but they mounted a wing onto my 370z crooked. Then, they tried to deny that it was crooked, made me set another appointment to have it fixed another day, drilled another set of holes in my hatch and then did nothing to reimburse me for my time. To this day; the holes they drilled seep rust down the back of my hatch. Never will I give this place my business.Not to mention their sales manager who sits at the front of the store gave me so much attitude when I was upset about the crookedness and refused to admit fault.....

Ti
Review №61

I was never there,that I know of,cant give opinion

Br
Review №62

My family and I have been using CTA since the mid 80s. Very reasonable prices, very knowledgeable staff, and a real attention to detail when installing.

Pa
Review №63

I cannot give this business enough stars. The professionalism and the quality of work that they do is unmatched.

Wa
Review №64

They are the ONLY company that tint my car! From 1988 to NOW!! 👱👴

Gr
Review №65

Great job & service

De
Review №66

Terrible with communication and very unprofessional

Jo
Review №67

#1 trusted business in the whole state! Great customer service and the best spot for all your automotive needs!

Fr
Review №68

Got my windows tinted

Da
Review №69

Very upfront, well informed. Great service.

Ke
Review №70

Exceptional food and service.

r
Review №71

Have had many services performed there... excellent work

Ca
Review №72

Very impressive work in a timely manner! Highly recommend

Ca
Review №73

Service completed quickly. Staff very nice.

Lo
Review №74

Poor customer service. Untrustworthy sales staff & ownership. Provider of overpriced & faulty equipment. Mistreatment of their staff.

Je
Review №75

Beware!I had a new button for my remote start that needed programming that I took to Custom Trim who charged $75.+ to do so and indicated that is was a 45 minute job.....Well just had to replace my remote button again and it came with programming instructions that literally took me an unskilled individual TWO MINUTES to do. Funny Custom Trim didnt mention that it was so easy I could do it myself!

ni
Review №76

Amazing job done fast

Le
Review №77

Courteous and Helpful.

Ad
Review №78

Alex and the crew are great.

Ro
Review №79

Good service

Ch
Review №80

Jason is the man. He needs a raise lol.

Do
Review №81

Great service

Ja
Review №82

Great guys!

Sh
Review №83

Great and friendly service

Wa
Review №84

I was not here

Da
Review №85

Thanks again to Custom Trim A++++

Ja
Review №86

To expensive.

Information
26 Photos
86 Comments
4.2 Rating
  • Address:916 E Buchtel Ave, Akron, OH 44305, United States
  • Site:http://www.customtrimonline.com/
  • Phone:+1 330-253-6893
Categories
  • Car wash
  • Auto glass shop
  • Car detailing service
  • Window tinting service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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