I want to thank Vanessa for her service. Her knowledge of her facility and her spirit of excellence and customer service. The storage unit was super clean and her response time to our need was impeccable. She offered us packaging materials. We didn’t need them but knowing they were available to us was a plus. My daughter moved her items in and forgot to place her lock on the storage unit. Vanessa noticed it and called me and added a temporary lock on the unit until my daughter could get there to replace it. That level of security makes me feel good about using public storage. Knowing that our items are safe and secure and water free is a great comfort..

Great place. Very friendly. Thanks

First they lie and say it’s only tell you it’s $1 for the first month but don’t mention the 50 something dollars in hidden fees then the worker Geoff was extremely rude first he tried to get us to pay for a month that we wouldn’t even be still using the unit she got mad and said most ppl just pay it. Why would I pay for an extra month that I wouldn’t be there for ? Then had an attitude about us paying in exact change then when he asked us if we had a 5 star experience I said no then he acted surprised she tried to turn his attitude around ... the When I finally got by stuff out of there got a rude phone call from him then when asked for the district managers number he tried to turn his attitude around again and act like he wanted to help.

Great experience! Vanessa is friendly, efficient, and knowledgable. The units are clean and easily accessible. We have five 10x20 units and have had no issues. This is a great place to rent if you need extra space.

Dealt with Vanessa about my options on a unit, was very knowledgeable, courteous and the ultimate professional. Need more people like her in this world. I would give more stars if I could! Id highly recommend her expertise to anyone. Thanks!

Vanessa help me she was very helpful thank you

Vanessa great! Thanks

Just got all my things out of there yesterday. It was a experience using them!

So far so good. I did it all online. Completely contactless, which is ideal for me right now. My only complaint is that they take it upon themselves to charge you $19.99 for a lock that literally costs about $7 a harbor freight. Id like to have the choice to get it rather than forced to.

I visited this facility a few days ago inquiring about a unit and had a wonderful experience dealing with Vanessa. Would recommend.

Great storage but wish you could have access 24 hours a day in case you need something or have to put something in there

Using them right now. Very accessible, plenty of storage. Very happy with it!

Vanessa was very helpful and kind. She explained everything I wanted to know.

Vanessa has a great smiling mask and was very nice. Made sure I was in a good spot and took great care of me and my guys. Thank you

The unit I rented wasnt sweep out and the light bulb was broken there was a rat poison pack near the door hole chewed through from the unit on the right side of mine musta been a steel chewer they charge you for there locks an out rageous price rent say in ad first month a $1 they only gave a discount set price but still was over $80 for fist months rent!

I shopped around for competitive pricing/customer experience/professionalism and public storage rose to the top. Vanessa really was what pushed my decision to public storage.

Very good service felicia & vanessa are two of the best employees that public storage could of hired, they go above and beyond customer service .so tell joseph russell i think they deserve a raise a bonus or something for their professionalism.thanks again

We have been using this location off and on for a couple years and refered my friends to use some location

Safe and secure buildings people make sure you are happy with storage unit getting happiness and security for your money..

Vanessa and Felicia are great. They take great care of the property and answer all my questions. Thank you for your great work.

Had trouble locating my space when I arrived but Vanessa was in the office ready to help guide my way. Thank you for your help and the property looks very nice.

Vanessa and the staff have been absolutely wonderful. They have helped in ways no one ever has. I am so glad I picked here to rent from...Thank you ladies for your time and understanding and for going above and beyond to help. You don’t know how much that means to me.I am very hurt and disappointed in how they treat people. The district managers Rachel and Max are very condescending to customers. The center no longer answers the phone to help. They disregard even lawyers. They are scam artist. After selling my units they wanted me to pay them again to keep it. So I wonder who would have gotten the unit myself of the nice gentleman that bought it at auction. I didn’t think that was legal. I ended up calling the local news channel. Don know if it will make it on television but my story has been told. They also stated that they “helped” during the pandemic. I was charged and paid all the fees for my unit. I’m sure they helped some but it wasn’t their black customer. So no Public Storage you are not here for your customer needs. They acknowledged all phone calls were made by my attorney and still went ahead and tried to double dip. I am appalled at this center after being their for a year and making all my payments. You would do this right at Christmas to someone that has lost so much. It is disturbing that you are still in business but I guess scamming people is how you make money.

Vanessa and Felicia are amazing!! I came 2 separate times and they both gave me first class treatment!! I would definitely recommend this place to anybody

Shorty asked me to give her a review So here I is giving Vanessa a shout out! Thanks mama for the hook up. Good looking

I like it so far

Wish hours were different they close too early

Felicia was amazing! She went through every unit price with me and helped me find the best unit for me! I have had issues with previous storage companies in the past but by far this was my best experience EVER!! Will definitely be coming back if I ever need another unit! ❤️❤️❤️❤️❤️

Vanessa was great and very helpful to me. Thank you for your quick response and easy E rental process!

Went to get a unit. Spoke with Vanessa. She is very informative. Gives all information clearly and quickly. It was an easy process. Made my day better. Glad I was able to get a unit quickly and given all information with great service.

Staff not in tune with each other.

Vanessa was very helpful and respectful in setting us up with the storage unit that ideally met our needs. She gracefully handled a busy office and kept our appointment a priority. Highly recommend!

So far its a decent place with ok prices. My daughter said the lady was nice then got rude with her because she was getting a little frustrated. I will see how it goes.

I helped my grandmother rent a storage room last week and was very impressed with the efficient and friendly customer service! I feel confident in their security, always a concern when storing personal things. Of course, it is clean and well maintained. I am very pleased! Thanks Vanessa!

Im always promptly taken care of with Vanessa , Felisha ! These ladies really should be considered an evaluation on a raise! The office is always clean, their customer relations are professional every time! We wouldnt want any other ladies to service us ever ! Their the best thank you for providing such wonderful ladies to us! Kerby Brown A19

Vanessa was very helpful and informative. She explained everything in great detail and made sure I was comfortable before proceeding. I highly recommend you come rent from Vanessa .

Vanessa moved us into a great spot on sunday! She was very thorough and informative. She made the process quick and easy and made me feel safe to keep my belongings here.

Tom and the lady that works with him are awesome , sorry i forget her name.

Emily and Ricky were excellent and very polite and kind. They were very helpful. I recommend if you want storage and help, ask for them. Plus they have nice shoes. Prices are great and they have great service...Update. Its October 31 / November 1, 2016 and Ricky and Emily still provide awesome service. I really appreciate them to the fullest. I havent had an issue with them and probably never will. Thank you Ricky and Emily.

**Two-Thumbs Up** 5 Stars well deserved. Vanessa is Very Thorough & Very Helpful when explaining the process of renting a Storage Unit Locker. Mike the District Manager is very professional and provided Great customer service when we met him.

The ladies were super friendly and helpful. They answered all my questions and got me into the perfect unit for my needs. Thanks to Vanessa and Felicia’s hardwork I saved money! Highly recommend

Felicia and Vanessa are always so freindly and helpful. I come in to make my payment just so I can see them. Would recommend to anyone in need of a storage facility.

Vanessa was wonderful. She let me use her other office chair to sit during my rental as I’m injured and can’t stand for very long. She was very accommodating and understanding. I’ll definitely be recommending this place to family and friends.

Vanessa was great and very knowledgeable about her units. She asked several questions to help determine which unit was best. She showed me two options and answered all my concerns. Thank you!

The girls are wonderful! I come on and off the property regularly and they always ask how I’m doing and just genuinely take pride in their work. I have seen them deal with all sorts of things and always come out on top! If I could give them a raise I would.

Just wanted to say Happy Birthday to Vanessa! She’s stuck at work today alone. So swing by, pay your bill and tell Vanessa Happy 30th! Thanks for the great service!

It was a very professional and efficient! Vanessa answered all questions and concerns I had. Thank you!

The very nice Very pregnant girl was very helpful and showed me a few units before I decided on a climate control unit. She has helped me several times with my code as I’m still figuring things out. She is always so nice when I call and ask for help. Thank her for the help!

Vanessa and Felicia are great ladies! They are very professional and take pride in that property. Glad to see such hard working ladies in the office!

Just rented a storage unit here. Property manager Vanessa got us in the perfect size unit with the perfect price. I left with no unanswered questions and confusion like the other storage facilities I called. I feel like my items will be safe and secure. Very clean property as well. All around great experience and leaving with a smile.

Vanessa and staff were very helpful and knowledgeable. Made things quick and easy.

Vanessa and Anna were great! Thanks for pausing your training to help my unannounced self lol Keep up the teamwork.

Felicia is amazing! Always very informative and considerate of the customers needs! She is a huge asset to your company!

Vanessa is always smiling and pleasant to see when I come to make my payments. Thanks for always being there. Enjoy your Friday the 13th

Vanessa was great at helping my mother and myself. She was very informative and polite. Thank you for this hardworking lady. Highly recommend

My nephew rented a unit and im just saying the customer service from the Vanessa and Felicia was awesome. They both were very helpful. They did a wonderful job. Great personalities.

Good customer service!! Nice, clean area.. units a little small for the price!! But very recommendable!!

Very informative Vanessa answered all my questions and showed me a few sizes to help me decide what would work best!

Vanessa at Public Storage was very helpful. Good location and clean storage. Good recommendation for anyone. Thanks, Vanessa

Felicia is great. She is so helpful and nice .they have had some not so great workers. But felicia and Vanessa are great workers .I do wish they had 24 hr access and I hate the gate entry system . So inconvenient getting in and out of car instead of a drive up..rented at this storage facility a lot and would recommend it to anyone looking for a unit. The management and workers are great. Reasonably priced .They have added lots of cameras for added security.

Vanessa and Felicia are an amazing team.They helped my little sister get into a unit faster and at a cheaper price than the surrounding public storage places. Keep up the good work!!

We where out of the place B4 payment due and they still wanted Mays rent. There roofs leak and there are things we put in there that is missing.

Vanessa was very informative and made the move in extremely easy and stress free. Thank you for your quick and speedy customer service

Vanessa was great! I haven’t been into my unit in a long time and I needed a new lock. Vanessa greeted me in the office with a smile and sold me a new lock and was even nice enough to come out and help me put it on my unit. Thank you for your help!

Vanessa so awesome person helped me to find the right storage size ans took care of me all through downloading my staff inside the storage. Thanks a lot.

Watch for hidden fees. Only open certain hours to get to your unit. Employees not helpful or polite. I would recommend finding another storage unit.

Sam went above and beyond for me. I got there about 2 minutes before the office closed (was too busy that day to even check the hours...). Sam stayed with me for a half hour helping me get everything in order.Hes nice, helpful, and very courteous. To management... hes a keeper!(P.S. I tried to make this review a few weeks ago, but I guess I didnt hit publish or something...)

I was very impressed on how polite and courteous Emily and Ricky were at this facility!! Emily explained everything in detail about renting my storage unit, and I left there very satisfied and was very pleased that I chose public storage for my needs!! A big thumbs up to Emily and Ricky!! I would definitely recommend Public Storage to any of my family or friends!!!

Very nice facility and competitive pricing. Nikki was very polite and professional when I had inquired about a storage unit within the facility. All of my questions were answered and I am overall very satisfied with my experience, I highly recommend them.

Just stopped by to get some prices and Vanessa had such a positive attitude and jumped right up and offered to take me out in the heat to see some spaces. Very nice lady, I’ll be back to rent in about a week!

Just rented a unit with Vanessa. She was great and handled my issues with ease. Thank you for your hard work and wonderful customer service!

Ive been with them a year and Im very pleased with the customer service that they display. Thanks

Nikki was awesome! She took the time to explain everything very clearly! Nikki was extremely knowable and very polite! I truly enjoyed working with her!

**2 Thumbs Up** 5 Stars! Excellent Customer Service. Would recommend this facility bc of both Vanessa & Mike the DM

If you have never used public storage before, I would highly recommend using this location. Ricky and Emily helped with everything I needed so moving day went smooth and easy. Prices are reasonable as well.

Just moved in with Vanessa and Felicia! The girls were great and helpful. Very friendly and knowledgeable.

Came in yesterday to rent my 3rd unit with you guys! Vanessa as always was very helpful and showed me the unit closest to my current ones and got me set up without a fuss. She’s always there to help me when I need it Thank you

I’ve rented with PS since April 2009 and I just vacated today with a young lady named Vanessa. She was very polite and professional and asked if Ps took care of me during my time with them. I told her it was great and that if I needed storage again I would come back! Thank you for the many years

Accommodation nice. Staff excellent. Positive experience.

Manager was fantastic, great customer service, was very polite and explained everything to me. i would definitely recommend this place to others the price and professionalism is a win.

Just recently moved in with Vanessa and she was great! Very helpful and informative Highly recommend

Vanessa and Felicia are amazing! I would reccomend them to anyone!!!!!!

This place really turned itself around. Previously horrendous customer service is now quite good! Pleasantly surprised!

Im happy to have found this storage facility. Erika and Sam have been extremely pleasant and helpful. My storage unit hasnt shown direct signs of rain/weather entry. Overall, I am pleased.

Vanessa is a delight to have in the office! I moved from NC and had nothing but problems and had to change my appt several different times. Vanessa was wonderful in making me feel very welcome and reassuring me that it would be ok and that she was there if I needed anything! I finally arrived last night; Vanessa greeted me with a warm smile and explained everything. I could have gave that young lady a big hug for all her wonderful help. Thank you

Vanessa was so nice and very helpful makes storing our stuff easy and fun!

When I first originally got my storage unit the people was friendly . I had a unit that was covered with insurance that had my brand new bedroom suit in it. When I came to get the things out my brand new mattress was soaked in water from top to bottom ! I reported this to them because I had insurance on the unit . I took pictures and even proved that I didn’t have the bed a year and I had purchased my bed for $800 . I wasn’t asking for a new bed all I asked was that they fixed the damages they facilities caused ! They paid $185 for the mattress that wasn’t even enough to get it cleaned ! The people was RUDE as if I caused the unit to damage my own property ! If I ever need another storage unit it will NEVER be here ! I have a well paid job so the money was never the problem my problem is the fact they aren’t trying to fix the damages done to my mattress ! I’ll still come out of pocket !

Good customer service, the place is clean but high prices for even small units. I had an 8×10 for $90 a month plus insurance and I purchased a $20 lock. Also the area out side had construction and it was inconvenient to get in and out. I only paid $

Jaid and Nikki were amazing! They showed me many different options and made sure that I got a unit that was a perfect fit for me. I couldnt possibly say enough great things about them.

I had a unit with this property for the last 4 months and I just vacated today. The girls in the office are always so nice and helpful. I had a great experience with them.

I was very unhappy with how the closing of my account was handled .... I dealt with them upping the rates after the year I had my belongings stored there.... I emptied my unit 5 days into the month, they refused to pro rate me out... saying they didn’t do that sort of thing, and I know for a fact it’s a bunch of BS because the pro rated me out the previous time I used the same facility .... the district Manager doesn’t answer phone calls... or return them for that matter .... so I was scammed for 150$ ... will never use this place again ....

Just rented with Vanessa yesterday! She was very helpful and pleasant! Will recommend to friends and family.

Facility Manager Vanessa is the absolutely the BEST and her District Manager Mike is leading the Team to new heights!

I rented with public storage for about a year and had a great experience. Jaid and Vanessa are always smiling and ready to help if I need it. I vacated my 2 units today as I’m moving home to Europe and I will miss those girls! Thank you

I needed to rent a storage unit for my mothers furniture when she went into the nursing home. I never rented a storage unit before, so I had no idea what size I needed. When I went in for an appointment, I told Emily and Rick what I had to store and they hooked me up with a unit that was just the right size! They were really helpful! A+++

Great place!!

Awesome people work here that are friendly

Vanessa was very sweet and helped me walk to my car after my rental. Thank you for hiring this wonderful lady

Emily and Ricky make me free like a family members of Public Storage. With the prices going up I was thinking about moving but with the great service I received from Emily and Ricky I decided to stay. Keep up the great work, Thank you for being so helpful and nice.

Nikki is extremely helpful and friendly. The location has great security and the prices are competetive. I would tell all my friends to rent here.

Great customer service. The girls were so friendly and helpful! Recommend this place to friends and family.