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Direct Auto Insurance
3555 Richland Ave W Suite 182, Aiken, SC 29801, United States
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Comments
Jo
Review №1

Originally I was very impressed with your company until about a month ago,when my rate almost doubled because of this thing Ive never heard of,my insurance score. Because I paid my monthly payment a couple days late a couple of times.

Cy
Review №2

Tina Key and Lakisha Mathis provided superior customer service. They provide me with all my insurance needs. I am amaze at the willingness to help- that both agents provide me. When I walked into the office it was very clean and welcoming. I have nothing but great things to say but you will need to experience it for yourself. If you are in need for fast service and great service please check these ladies out. You will not be disappointed. Lakisha and Tina - thank you for making sure I was covered and bringing a smile to my face today... 5 stars.

Ke
Review №3

I am a returning customer. I came back because of the great customer service and rates. Lakeshia and Tina always greets their customers with a smile. They go over and beyond to make your insurance needs a pleasurable experience. I will recommend all of my family and friends.

Ro
Review №4

Horrible customer service!

Al
Review №5

When I reached out to get the best auto policy rate to fit my finances & needs, I knew I was going to be in good hands. VERY Professional and assisting.

lu
Review №6

Worst customer service, they talked to me like I am stupid. Their client who is cover under this insurance hit our vehicle backing up out of a parking lot, their client is now denying being at fault. We have images that proof their client is at fault but because the their client is not admitting fault direct insurance is dying our claim. Worst insurance I have experience with.

Ap
Review №7

I went in to get a quote and Tina was very helpful. As i was getting my quote Lekisha took the time to sit down and to talk with my 4 year old, like she had knew him forever. I qas so suprised by there customer service and the friendly environment. Thanks again ladies.

Ki
Review №8

Lakeisha and Tina are awesome. They are very professional and caring.

Br
Review №9

Kesha and Tina are great!

Information
2 Photos
9 Comments
4.4 Rating
  • Address:3555 Richland Ave W Suite 182, Aiken, SC 29801, United States
  • Site:https://local.directauto.com/south-carolina/aiken/3555-richland-avenue-west?y_source=1_MTU0NDkyODgtNzE1LWxvY2F0aW9uLndlYnNpdGU=
  • Phone:+1 803-643-2759
Categories
  • Auto insurance agency
  • Insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:9am–3pm
  • Saturday:Closed
  • Sunday:9am–5:30pm
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