user
Headframe Auto Repair LLC
910 S Montana St, Butte, MT 59701, United States
Appearance
Headframe Auto Repair LLC

Comments
Ro
Review №1

If my experience today is an indication of how they treat their customers, I would give this shop a 5-star rating! I went in believing I would need an expensive repair on my truck (based on what another mechanic diagnosed) and they determined that replacement was unnecessary. They did the necessary alignment and sent me on my way with extra dollars in my pocket! Not too many shops would do this. Honest, courteous, and very thoughtful. I highly recommend Headframe.

Da
Review №2

Took my RV in to replace the water pump. Very friendly and helpful staff who are very professional and courteous. Great experience.

Ki
Review №3

Fast friendly service, great prices and expert staff. THANK YOU!!

Au
Review №4

Incredibly friendly and helpful

A
Review №5

BEWARE: this place just ripped me off. Im passing through the area and needed my serpentine belt replaced. Called around and this was the only place that could fit me in today. The owner Ryan was courteous and I was appreciative that he could help on short notice. I dropped off my van and forgot to get a quote, realizing my mistake but thinking it would be okay. The belt costs $30 at the auto parts store and the work should take half an hour at most. He charged me $60 for the belt and 1.5 hours labor at $95 per hour, $220 total. The average cost for a Mercedes-Benz Sprinter 2500 serpentine belt replacement is between $131 and $159. Labor costs are estimated between $91 and $116 while parts are priced between $40 and $43. He told me it was an expensive high quality belt from Napa. I drove straight to Napa and two employees looked at that belt and said it was not from Napa and would cost $25. One of the employees was a mechanic and said it would have taken him 20 minutes and he would have charged me $100 total. I went back, trying to offer him the chance to make it right, trying not to be rude and reiterating that I appreciated him fitting me in, but he said he went off the book for labor cost and every mechanic marks up the price for parts. I went back to ask his name for the review and he said Ryan, do you want me to write it down for you? Learn from my mistake and dont go here!

Sc
Review №6

Good work, great communication. Im sure that I will be back.

Sc
Review №7

Ryan will treat you fair

Information
2 Photos
7 Comments
3.7 Rating
  • Address:910 S Montana St, Butte, MT 59701, United States
  • Phone:+1 406-299-2401
Categories
  • Auto repair shop
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations