Update: Surplus reached out and worked with us on a solution and will be providing a replacement. We appreciate the customer service and willingness to work with us.We purchased a Corning Hot Plate stirrer from Surplus that arrived with the entire motor mechanism for the stirring being corroded nearly beyond recognition. When I contacted the company for some sort of assistance with a unit arriving dead on arrival, I was told that there were no known issues at the facility. As seen in the photo, this level of corrosion does not occur during shipping.
CJ Cote arranges our shipping smoothly. Human trust regain.
What a great company to partner with. The staff is professional with great product knowledge of the industries they serve. The owner is fully committed to deliverer for his customers and staff. They have state of the art equipment with a top notch facility. I Highly recommend them for anyone in the market that is looking for affordable state of the art equipment for the business!
Fantastic experience working with SSLLC. They have been a huge resource for setting up my new biotech company. All of the equipment purchased has worked great and have all passed calibration. We will definitely be a long term customer!!
Surplus solutions is a great company to work with. Huge facility with a large variety of equipment. Online auctions are easy to navigate and bid on and the sales team in general is great to work with. Pickup is smooth as the warehouse staff is accommodating and friendly. I would highly recommend them.
Great company to deal with, very helpful and professional !!
If I could give 7 stars I would. Best experience!
Surplus Solutions has provided quality equipment at a great price for my Life Science facilities/labs all around the USA. I enjoy doing business with this group!
Ive been working with Joe and Mike at Surplus Solutions for the past ten years. Great company, good deals and always a pleasure to work with.
Great Company, have bought several pieces of equipment from Surplus Solutions. Quality equipment and great customer service.
Great experience with this company, no complaints. Professional staff, timely response with inquiries.
Dishonest! I bought a scale from them, at first it was showed with accessories; upon purchase, they refuse to release the cables and the accessories. Unreliable and unhelpful customer service, no calls returned, they even refused to give the AC specifics. STAY AWAY! Later, I found another place where they sell the same item for a fraction of the price. Obviously, SSLLC refused to refund me. WORST EXPERIENCE
Purchased from several online auctions without issue. Easy to schedule pick up and delivery with and good inventory selection.
Spoke with Fran Ward on the phone about an item, I mentioned it was over priced. Fran hung up on me. It is over priced and these guys are rude. DONT EVEN BOTHER!
DISHONEST !!! SELL USED NON-FUNCTIONAL EQUIPMENT AT BRAND NEW IN BOX !!!! BEWARE - BUY / BID AT YOUR OWN RISK
Great communication, Smooth transaction, Great prices!