Exceptional service provided by Mr. Mark and his staff (Barbara at the front desk is awesome)! They worked with us when we would not get approved for financing... such a blessing as I needed new hearing aids to care for my newborn daughter once she was home from the hospital. I greatly appreciate the understanding that they had for my situation... thanks so much for everything!

They are super nice. They take the time to explain everything, and they do fine adjustments before you leave with your first hearing aid. I highly recommend them.

Very professional and caring staff. The customer service is amazing. We bought my mothers hearing aids from them. The service has always been great. They always answered all my questions and are very courteous and professional. We were very lucky to find them!

My no cost/free examination was extensive, detailed and professional. I was carefully listened to, all my questions were extensively reviewed and answered by Jaysee A. Soto; and my session ended with a complete review of my hearing exam and auditory evaluation results with a professional recommendation to consult with an E and T specialist for further evaluation. I was 100% satisfied and would recommend Preferred Hearing Center of Winter Springs without any caution.

I cannot say enough excellent things about Jaycee and Barbara at Preferred Hearing. The hearing exam received was more thorough and extensive than I’ve ever had. The staff is so kind and Jaycee took a lot of time with me to be sure I understood every test and reviewing all my options for heating devices. I’ve only had my hearing aids one week, but it’s been a life changing week! I enjoyed HEARING in church, my grandchildren at lunch and even at a volleyball game. My family is enjoying not repeating themselves or shouting over the television. Best decision I ever made coming to Preferred Hearing. (I am 80 years young again)

I’m new to Preferred Hearing Center so I’ve only been twice and both experiences were wonderful. Jaysee Soto is the best! He spent quality time with me both visits and really does care about his patients and you can tell he loves what he does! I’d highly refer other people who need help in hearing to him....he’s awesome!

They are very attentive and make sure all your questions are answered. When you have a problem they get you in and the problem fixed in a timely manner.

Great place to get hearing aids and a hearing test. They are very professional with a family atmosphere. I love going there because they make you feel like your part of their family.

I was impressed with the great detail of the hearing examination. I was a little skeptical about hearing aids but the staff is very professional and very experienced. I purchased a great set of hearing aids that have changed my life so I can hear so much better! They did not try to upsell me or sell me a pair that was extra expensive. They only showed me what I needed for my hearing aids. I highly recommend Preferred Hearing Centers!

Very professional and caring service. This is the absolute best place to go if you need assistance with your hearing. Strongly recommend!!

Great team at the Winter Springs office. Knowledgeable, professional, friendly, outgoing and thats just the beginning. Barbara at the front desk is a sweetheart. Jaysee is THE professional you want to adjust your hearing aids. He can translate your hearing issues into adjustments that work. Highly recommend this group Hearing Professionals.

Brought my mother in to see Dr.Soto. From setting up her appointment, to choosing the best hearing aid options was the most pleasant experience we have ever had. Thank you!

I am a Patient of Dr. Johnson for 2 years. Right from the start I was impressed with his professionalism and service. The Dr. has made excellent recommendations on equipment. I am extremely satisfied and highly recommend him.

Went to Preferred Hearing Center Winter Springs for a second opinion, first going to an ear, nose and throat doctor. Preferred Hearing had a more comprehensive hearing test than the medical doctors office. Purchased my hearing aides with Preferred Hearing, better pricing, great follow-up with continued service, and the folks there are WONDERFUL!

Took my mom for the first time absolutely loved the staff the doctor was super awesome best doctor my mom has ever been to hands down 😇🙏

Very pleasantly surprised! From beginning to end, the Team provided a pleasant, customer-focused experience. There were no surprises or “gotcha’s”, and the hearing aids that I chose are fantastic, at a price less than I anticipated. I would highly recommend them, and am looking forward to working with them in the years to come.D.S.Longwood

I have been struggling with my mother for a few years, because she has been in denial of her hearing loss. I finally got tired of being at odds with her and made an appointment with Dr. Johnson. First all the staff member I spoke to via phone and in person were wonderful and very friendly. He was so kind, thoughtful and patient with me and my mother. He took his time and throughly explained his methods and the testing. By the end while not happy about the results my mother has accepted that there is a deficit in her hearing and is now willing to do something about it. I high recommend this doctor

Caring, efficient, clean and very educated in products.Got my fathers hearing aids put back better than when they were new. Ha ha.Staff was excellent, professional

Outstanding with excellence!!!! I took my 84 yr old husband to Jaycee A sSoto, for his hearing test and evaluation. First of all, your first impression of any business is the person you speak to on phone and see by the front door. Barbara, is a sweetheart and puts forth every effort to accomodate. Jaycee is so honest and thorough in the process of evaluation, and we were educated at so many levels. Prior to Jaycee, we went to an Audiologist under United Healthcare /Innovations. It was a shallow testing and , of course, given earring aide that werent very good and he still wasnt hearing with accuracy. Same people for three years. Decided to take him to Preferred Hearing Center and received impeccalbe service with a new earring aide. He advised us the appropriate one, for his lifesyle. Jaycee, didnt try to sell us the most expensive earring aide that wouldnt be needed. He didnt try to be a salesman!! These people walk with integrity!!! Thank you Jaycee Soto and Barbara for making our appointment a pleasurable and educated expreience. Sincerely, Ronnie and Donna Mercado/Winter Springs

I had been with another hearing center and was not getting help with my profound hearing loss. In a last try I went to Preferred Hearing. The hearing testtng was more extensive than Florida Hospital audiologist! My problem was documented and corrected with streaming bluetooth hearing aids. It has made my life so much more fun again. I can watch TV with other humans without the volume blowing them out of the room. I can go to dinner with friends and hear them talking. Highly recommend to anyone with hearing loss

Jaysee Soto has been exceptional in every aspect of his service. From my first call into the practice where he took a considerable amount of time to answer my many questions even though I had not committed to booking with him. I went onto call several other practices and I decided to book an appointment with Jaysee because of his knowledge and interest in my specific hearing concerns. Jaysee is detail oriented, patient and thorough. You will learn a great deal about your hearing, the different hearing aids on the market, and the pros and nuances of each manufacturer. I did a trial run with 2 different hearing aids over the course of a few weeks and finally decided on the Signia aids. Hearing is very specific to each individual and what worked for me may not but you can be assured Jaysee will have the patience and knowledge to work with you to get you the best fit. I also had the opportunity to meet the practice owner and he is fully engaged in his practice. Kudos also to the polite front desk ladies.

Amazing staff! Very willing to work with us and will even do service calls at my aunt’s Assisted Living residence.

The staff is very professional and friendly. They provide excellent, caring service. Definitely recommend this office!

The entire Office from the top down are good people who know their products and keep a very neat and clean place of business.

Excellent service..so happy with my hearing aids.Grest care and service

Very professional and knowledge

Everyone there is very friendly and helpful

Fantastic