These people fixed a software glitch that stopped my internet access that even the IT guy where i work couldnt fix, good prices also, thanks matt!

These guys were absolutely amazing. I had 2 computers that I brought in. One my son decided try to reprogram 🤦‍♀️ while another got fried from a storm ⛈They worked on the 2 computers and got them back running in no time!They salvaged everything possible and did everything they could to HONESTLY save us money!They could have told me the whole thing was fried and sell me a new computer but they really did fix JUST what was wrong and for that I am truly appreciative!I could not be any happier with our service!I HIGHLY RECOMMEND THEM!!!

Mary went above and beyond! I am very happy with her work and her service!I really appreciated that she didnt judge my old computer or a medical condition that prevented me from being able to enter the store. She spoke directly and clearly and the charge was much less than anticipated! She is a wonderful team member!

This is the best repair shop in town. I normally feel as if they give five star service, and they did well this time. Im frustrated that when my old computer started having issues after I upgraded to Windows 10, I was told to purchase an external hard drive for $100. Within several months, I was having problems again and had to have the computer rebuilt. When I took the tower home, after being told I was good to go, the monitor cord did not fit into the tower. It took me several days and a lot of frustration--going back in for adapters to try and finally taking photos of my monitor and its cord--to get a cord that worked so I didnt have to get a new monitor. Meanwhile, I spent quite a few days without my desktop and had to view meetings on my small phone or use a friends desktop.To be fair, my computer was old, probably from 2012, and I had gotten my use from it. Also, they had been trying to repair it when it suddenly froze in the last check they did before returning it to me. Then I was hit with a bill for rebuilding it. Now, it works fine and is much faster.Sometimes, even with three people in the shop, they can be busy. Today, I went over to to return the adapters they offered me at no charge and to pick up the cord that worked, swapping it out with the old one that I have no use for. When I saw the shop crowded with other customers, I stepped outside and waited for someone to leave. To my delight, Mary stepped outside, handing me the new cord and taking the adapters! She is excellent and truly gets customer service. Her coworkers are good at what they do, but I think Mary really cares and excels at service. She was the one who emailed me back and forth, asking for pictures of the ports on my monitor.Normally, I would give this shop 5 stars. Nearly all of my other business with them has been superb. Had I been told that I needed to have my computer rebuilt when Windows 10 was installed with an explanation of how old my computer was, I would have saved $100 on the external hard drive, which Im now told I dont need. Also, had the technician who rebuilt my computer checked to see the difference in the type of monitor port and advised me of it, I could have had my computer back functioning three or four days sooner with far less inconvenience on my part.Bottom line is that I think they really try. At times they seem swamped with work, and when that happens to anyone, improvements can be made. Ive learned from this experience, and I hope the Geeks will as well. As I wrote, they have helped me and several of my friends in the past and are generally very helpful and reliable. For most computer concerns, if you live in Winter Haven, this is the place to go, and I will continue to do business with them in the future.

Excellent service given by Matthew Reaves. Fast, knowledgeable and at areasonable price. Great treatment 👌.

They are professional, knowledge, affordable and quickly fix problems. Tristan made my dinosaur computer run quickly and easily again. Great place to go!

Mary is going way out of her way to help me. She is awesome!Sidenote: never, never, NEEEEVER but a microsoft laptop. They are pure evil 😈qwas

These wonderful people, especially that very professional woman, offered superb service to my computer. I even had an odd issues with the ports on the top and they were able to come up with an ingenious solution to the problem. I highly recommend this location to anyone with computer needs

Ridiculously poor service. The clerk at the store literally waited on everyone in the store out of order. Insanely understaffed and poor customer service management. Computer repair takes time. Wait on customers in the order they arrive in the store. The shop is unorganized and dirty. If I left the computer would they have been able to find it later?

I have been doing business with these people for many years and I have always gotten all my problems fixed and questions answered. Good people to do business with. I am a retired State Farm Agent.

Mary the it technician is really good shes giving us some good advice and fixed our problem within 10 minutes we will recommend her to anyone

They repaired my laptop but I was looking for a desktop too. They gave me the best deal Ive ever gotten on a computer. I will always bring my computers for repair or purchase from them.

Went back to visit this company to help me understand the ins and outs of home networking. After a quick and simple 15 minute discussion with the business team, I now understand what I need to do in order to maximize the internet potential of my new home. I was guided to the parts that I need to best fit my budget and they even offered to order them and install the equipment the day it arrives. Very pleased and would recommend to any business trying to survive and set up a new WFH environment during COVID.

Good honest people! I can always depend on them taking care of my computer problems! Been going there for over 10yrs.

They were very professional and the service was done in a timely manner.

Friendly - good for repairs. Not much retail selection

Recommended to this establishment by my neighbor. I am over the moon delighted with the service. Matt spent extra time with us seniors regarding questions about our email. The price is very reasonable. Comfortable. Trusted Matt with our information and are very happy. Highly recommended. Will be back if we need anything in the future:)

Matt and the team did an excellent job 👍🏼,

Friendly staff, great service.

Fast and amazing service.

I came into the shop yesterday looking to purchase some older computer parts. I was very pleased with the friendliness of the customer service that I was provided. All of the parts were sold to me at very competitive prices and the representative that I was speaking with really seemed to care about my situation and was interested in learning more about what I planned to do with the parts. I would highly recommend their services to anyone who values having a good relationship with a qualified geek.

Wife took her laptop in with a bad charging port. She told them we both have the same laptops and her charging port was bad and we knew it was the port as the charge pack worked fine for my laptop, just not hers. These are $1300 MSI GF75Thin95c with more ram and ssd added aka not cheap and quite capable laptops. I only mention this because of what the staff said, youll see if you read on. Look at my reviews and youll see I rarely give bad reviews and tend to give the benefit of the doubt.My wife was the only customer in the store. There were two males and a female staff member inside. Orginally a male was helping her and he was freindly.. except he complained about the laptop being plastic.. and how hed never would have bought it and complained about a piece under a part that the manufacturer used.. which he stated he had no idea about.. yes he said that. Which totally inspired confidence with my wife.. NOT. He continued with random talking down about my wifes laptop while removing a few simple screws. While he was looking at it the female staff member walked over, leaned down and claimed to hear a buzz noise.. which according to her meant it needed a new mother board 🤦‍♂️. She told my wife it was at minimum $700 for the part.. if they could find it. The female walked over to the company computer then a few minutes later walked down the hallway. My wife assumed she was still helping as the laptop was taken a part and on the counter still. But she never said anything about getting the part. The male was trying to figure it out and was nice, my wifes only complaint about him was he just continued to complain about the build of the laptop. The male had to ask the female about the part which apparently they couldnt get. Why she didnt say that before she walked off, I have no idea. She then offered to look more for a $30 fee.. but she wasnt sure why as they probably couldnt do anything about it. All of this nonsense took 40 minutes for no real reason.. and it wasnt even put back together.The next day I took the laptop to another local computer repair store who within 3 minutes told me the port was soldered on and they couldnt do it, but they told me to go to CPR Cellphone Repair. I went to CPR and within 10 minutes the staff memeber told me they could micro solder the port, but it was on the other side and would have to remove the board to gain access to the soldered area. He checked me in and told me this all within 1/4 of the time it took Affordable to do nothing.Heres the best part, the new port was $60.. not $700 minimum. There is absolutely no way I would trust them to look at anything ever again. I am only giving 2 stars as the male was trying to help and was freindly. He actually thought it might be the port, but because the female was so adamant about it being something else he simply gave into her and agreed.

They always take great care of us , The girl is a pleasure to deal with and the owner.

Good people

I love this place asome guy, awesome person to talk to and has help me out when I was at my lowest point a true man of God

Good service and affordable.

They were helpful. Replaced the hard drive in a day. Cool looking place, lot of computer stuff. No hassle. No sales pitch.

William did an excellent job resetting my phone and tune up on my laptop. I would recommend acgto my friends but they already go there. Thank you William.

Very satisfied and thankful for all of the help that Matt has given me. Very professional and courteous. Thanks!

I spoke to Mary and even though they could not help me with my Specific problem she asked questions and helped me problem solve. Customer service has taken a huge plummet in my opinion and it was just so refreshing to speak to someone who really cared.

Tristan was friendly and very competent

I work for a company and my coworker spilled water onto his laptop. I called Affordable Computer Geeks and they said we needed to bring it right over as it would need to be taken apart immediately and dried inside. When I asked them how long it would take they said it wasnt a process that could be rushed and would take 2-3 days if drying time. My coworker took it to them immediately. When he checked up on it 3 days later, it was still sitting on the shelf waiting to be tended to with the same paper towel inserted between the keyboard and screen as it was when he took it to them. The guy called about an hour later and said it was ready. Water inside a computer is serious. We now have no way of knowing if it is going to fry in a day or two or a month or two. They treated this situation with complete incompetence and a total lack of regard for the severity of the situation. We will not be using them again and do not recommend them to anyone else.

I had the opportunity to go see how they work and I loved it. The treatment was excellent. I have been a computer technician for many years and whenever I visit my sister in Florida I love to visit the store.

This is the best computer shop in polk county.I was greeted by Matt the computer tech who made sure I was taken care of. Once I walked into the store he professionally ended his phone call and took care of me right away. Prior to working on my laptop he let me know exactly what was needed for it to run as fast as it could. While working on the computer he gave me a few tips on computer.To make sure my time there was well spent he let me play the game of all games...*drum roll* Minesweeper and Pinball lol. lets just say I lost my touch.Matt took my computer from a 1989 Ford ranger to a 2020 Ford Raptor lol..all at a reasonable price lol. Thanks Matt. you da man bruh!

We had a wonderful experience. Our computer crashed, we brought it in, and after a short period of time they were able to get it back to us and it was working even better than before!

I have purchased a couple of computers from them and each time I was pleased with the purchase I had made. They were very helpful in answering all my questions. I have had them work on my computers a couple of times since I bought them. I felt that they were fair in their pricing. And the amount time it took them to fix my computer. I would recommend them to anyone that wants good service.

I have been working with ACG for years now. Mark has the upmost respect for his clients. It’s a extremely successful and trustworthy business! Every time I’ve had an issue they would respond instantly and the problem would be resolved in minutes. Keep up the good work!

Sean was capable and efficient.Very personable. Got the job done right. Would not hesitate to call him again if necessary.

We have used Affordable Computer Geeks several times for our computer issues and have received excellent service each time. Since my husband works from home, his computer is basically is his office so downtime is not just inconvenient, it costs us money. The staff are always helpful and they get the job done quickly and efficiently. Suberb Service!

They could not help me.

A good bunch of guys. Highly skilled in computer repair. Can spec a computer to do just about anything you need it for.

Excellent Service. Nice people.

I received good service. Clifton Lewis. President

They are amazing. They fixed the problem on my computer in less then 5 minutes. Super friendly. I will definitely go back if I have any more problems.

Terrible computer repair store. They completely misdiagnosed my boyfriends computer and kept sending it off. We didnt have a computer for months. It was ridiculous. Also, they obviously dont know how to put the computers back together because when we got the computer back the graphics card was free floating on the mother board and missing two screws. NEVER again will we go back.

They have everything that you need!!!

Great Customer Service and very quick repair time

Not very courteous

The most qualified people to work on IT in the Polk County area! Mark and his staff will take careOf all of your technical issues with your computers or electronic gear!

Great service. Good prices. They know computers. If you have a problem, go there.

So friendly and helpful! Very affordable!

These guys are very knowledgeable and have great customer service. I will continue to use them for all my computer needs and refer them to everyone I know.

Staff was really good and very helpful. Thank you.

They do great work and they are affordable

They were very helpful. Fair and professional.

We got our office cloud storage from these guys and when we had issues with my chiropractic computer software the software company could not believe how easy it was to get us back up and running. Always there when you need them. If you are looking for a company you can trust, you just found them.

Promises made, promises kept

Great service

Great service.

Great service and cheap

Great service

Knowledgeable staff

Barf!