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Ro-Ro Automotive Corp.
592 N Broadway, White Plains, NY 10603, United States
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Se
Review №1

Great experience as usual. They took my car for service right away and had it ready super quickly. Great communication also - texted me to let me know it was ready for pickup. Professional and friendly staff also.

Cr
Review №2

I have been using Vinny for many years. Not only are they honest and nice people... They are the best mechanics you will find!!

Ch
Review №3

Found Ro-Ro Auto by sheer luck - I needed a photo inspection last year when I changed insurance - a few shops listed by the insurer seemed to lack motivation or concern for this task. I popped in to RO-RO who where friendly competent and found a way to help me immediately. While waiting I noticed that this place had 3 mechanics that day with two service bays, I took note at how much pride they took in doing the job correctly. Once the photo inspection was completed I requested to come back over the next couple of days to get an oil change.I was able to get an appointment at 8 am - oil change, tire rotation - done is a timely manner with no surprises or issues. I was such a relief to finally have a RELIABLE place to get my car serviced. I have since been back two other times and just scheduled something for this week.I have received follow up texts after service, (and as requested) service alerts. I strongly suggest checking out this business for quality work on your car.

Br
Review №4

Pretty decent shop. The guy at the counter was very helpful and friendly. The mechanic was knowledgeable.They do a lot of services and are also a gas station so it is pretty convenient. Right near the train too so if you have to drop off your car you can get home easily.

An
Review №5

The only place I would trust with my car if something is wrong you know theyre going to fix it and Vinny Al and the boys make sure when you pull out your car is safe

Al
Review №6

So Professional and kind. Would reccomend!

To
Review №7

I had a photo inspection done here--required for auto insurance--and got gas. Very efficient, and nice people.

An
Review №8

I have to say, this is the most honest mechanic I have ever gone to. I live on Long Island, but work in White Plains, so I only come here for emergency repairs such as tires or if something happens on my drive in.Every time I bring my car here, they fix my car the same day, they are upfront and honest with their pricing (to the point where I have never had to even think about haggling the price down), and the repairs are top notch.I highly recommend this repair shop to all of my coworkers who live in the area.

Am
Review №9

I brought my car here several times for a check engine light repair. However, it was never repaired. I brought my car here 4 times and kept being told something else needs to be repaired. On the 4th time, I spoke to the owner, VINNY, and he ignored the fact that I brought my car here several times, and continued to take my car in for a whole weekend, when I was finally contacted about my car, it was not from VINNY, one of the other mechanics and I was told I had to spend ANOTHER 800$ on a whole DIFFERENT part for the SAME PROBLEM. When I showed up to discuss the problem, the owner VINNY proceeded to tell me that there was nothing to be done and if I had an attitude he wouldn’t fix anything.My advice, if you are a person of color, like myself, DO NOT BRING YOUR CAR HERE. They will rob you and lie to your face.

Pe
Review №10

Brought my RS5 in for some servicing after taking it out of long-term storage just to make sure everything was running smoothly. Vinny and his team took a thorough look and were easy to talk to throughout the process. Looking forward to returning for future work!

Ry
Review №11

Very trustworthy place. I had a hole in one tire, which they fixed quickly! They also identified my brakes being very worn down, which after about 65k miles, was right. I completely forgot to get these checked at 40k and they saved me from potential issues in the future. Would recommend coming here for any need for your car!

Ch
Review №12

No nonsense customer centric - trusted carco insurance inspection - 3 mechanics 2 bays -Honda service changed to appointment only and told me 2 weeks before they could help me ---so revisited Ro-ro after carco inspection two weeks prior -- i pulled up at 8am and by 8:45, i was out the door tire rotation, oil change and inspection.so happy to find a place operated by professionals - i highly recommend.

Va
Review №13

Just cant thank you enough for all of your service. It wasnt explained to me about the search engine light had something to do with my NOT getting any heat in the car. Because It wasnt until the Snow Storm hit did I really feel the COLD. THANKS SO MUCH FOR COMING TO MY RESCUE. My car had two thermostats that need to be replaced. Now I can drive to work and back home in comfort.You

Hi
Review №14

Excellent work, good advice, reasonable prices, as well as prompt service. I have complete confidence in this shop, and I have been never been disappointed in my many, many years of experience with them.

Fr
Review №15

Great, expedient service. They stand by their work and it shows.

To
Review №16

Really great place to get work done. Vinny and his team have helped me with general maintenance as well as more complicated repairs on my daily vehicles as well as my track car. They have always done a great job and are easy to deal with as well which is not always the case with independent mechanic shops. Highly recommended.

Cl
Review №17

Wow... what can I say to a place that has treated me like family...thank you.... thank you!!! Ro-Ro is a great place to go when your needing an oil change, change tires, gas, or fix anything you need for your car. They give exceptional service every time I’m there. The owners are incredible people and are always ready to take your car for service. At least I can speak for me and my family who have been consistently going for years. Al is mostly my contact and one of the manager there is amazing!!! Love going there and love them personally!!! Thank you guys and may God continue to bless your business!!!!

Jo
Review №18

Excellent service and exceptional customer service! The owner himself took a ride with me in my car to determine what was wrong with it. Once they got it in the shop and on the rack, they explained everything that was going on and even made observations about preventative maintenance. I was looking for a good mechanic and I found a GREAT ONE!

Jo
Review №19

These guys go out of their way to make sure you’re taken care of. It’s hard to find a good mechanic you can trust these days who won’t over charge you. I was able to get my Jeep back in great shape after dealing with countless other mechanics. RO RO is the best!

Ar
Review №20

Quick and good service. Nice staff. Been taking my cars here here for almost 7 years with ZERO issues. Recommended!

ja
Review №21

Excellent customer service and great pricingAl at the front was helpful and his knowledge and quick reliable service was a great comfort in getting my vehicle back on the road.VERY APPRECIATED

St
Review №22

Always the best dependable service

Jo
Review №23

Prompt, professional and HONEST! This is what you look for in a mechanic, the staff are all very qualified and professional and know what they are doing, they test drive your car before AND after to make sure everything was done correctly. They don’t assume but inform you of what is going on and what needs to be done now and what can wait. I am so happy to have Ro-Ro as my mechanics.

Ja
Review №24

Exceptional customer service. Excellent advice on maintenance of an old (2003) car, which keeps it in good running condition. Reasonable repair and maintenance costs.

Gi
Review №25

When I came in because of a damaged tire Al had my tire changed so I can get to work right away and until the new tire arrived later that day. And promptly put the new tire on and got me back on the road. My new go to station for gas and automotive work.

Mi
Review №26

Ro-Ro is the best in the area. Great service and honest care. Al is the best. Been going to them for years and always satisfied.

Ro
Review №27

I stopped in late in the day looking to get an oil change and they were able to get me right in. Thanks guys I appreciate the service

Ph
Review №28

Best, most reliable mechanics around. Great staff and great service. The have my complete trust.

Ti
Review №29

Awesome service very personable staff. I love and greatly appreciate vinny and AL. They’re great. I will continue to go there for service on both my cars. Everyone in white plains and surrounding area needs to bring their automotive needs to RoRo automotive you’ll be glad you did!!

Mi
Review №30

Best experience Ive ever had with a mechanic. Professional and really friendly guys who will go out of their way to accommodate you.

Om
Review №31

Terrible costumer service. I had a terrible experience with two of the employees. They began yelling at me to move because they wanted to get a car out of the garage, but mind you they had put 6 tires behind said car and it other junk so there was no way they could move the car in one minute. I told them that I was coming back in less than a min. Instead of have understanding they became hostile cursing at me although if they would have understood that conversation was longer than I was in the Deli. Also was going to get gas and air for my car but now that I had this experience I rather not support this business. I was leaving before they moved the car and I saw that they began yelling at another person who was getting gas but they left too without buying anything. Congratulations on turning away consumers with your terrible display of costumer service.

Na
Review №32

My car started making a strange noise and the engine sounded louder than usual.Ro-Ro provided an accurate initial diagnosis of the issue on the day I brought my car, and they fixed the issue within the promised time period.The sounded and ran perfect when I picked it up. They’re friendly, honest and communicate well. I highly recommend their facility.

An
Review №33

The experience of Vinny and the guys at RO-RO is impeccable. They take pride in doing the most professional work on your vehicle. What matters most for me, is a level of trust that I have developed of the years of going to Ro-Ro! The quality of work is 5 star and the level of customer service is awesome!

Mi
Review №34

Ro-Ro Automotive did a great job with my truck. New struts feel great, ride height is excellent, and my new breaks and rotors stop on a dime. Couldn’t be happier.

Ju
Review №35

The staff at this place are super professional. AL is an amazing mechanic and knows his stuff. I was really tired of being ripped off left and right at mechanics because I don’t know a lot about cars. Finally I found a mechanic that is honest and very knowledgeable. I would recommend AL and the staff at Ro-Ro to everyone I know honestly.

Ma
Review №36

Friendly, helpful, responsive, trustworthy, and fast service. Excellent car service and repair.

bo
Review №37

Ro-Ro automotive is the place I have all my cars serviced because they are great mechanics, great people and do extremely honest work. Drop your car off and it will be fixed, no question about it!

El
Review №38

Such a pleasure knowing I have a reliable and honest place to bring my car for service. Professional, courteous, fairly priced, and never condescending; as a woman, I can tell you that is a rarity.

Fu
Review №39

Good place to go to get your insurance photo inspection done

Ro
Review №40

Ive had a handful of repairs performed by RO RO Automotive and I have always received top notch service. I am very pleased with their level of service. I am happy I found there Auto Repair Shop.

Fe
Review №41

Highly recommended. I was looking for a shop with ASE master techs and one that was a NAPA Auto Center since the labor/parts are usually covered under the nationwide warranty. I ended up providing a salvage part, so no warranty coverage is a industry standard in this case.They have two ASE master techs, while dealers only have a handful, and have more junior mechanics work on things under the supervision of Master techs.Its a small shop compared to what Im use to, but they do the same quality work. I brought my car in for a failed ABS module. Dealer wanted $1200+ for the new part which was back ordered 6-months. That was not even including labor.Ro-Ro offered to install a used/salvage part if I was able to find one. I found one online from Snyder Salvage, and in total it only cost me ~$300 to have installed. (~$100 for the initial diagnoses, and ~$200 labor to install a part I provided) Part I got from salvage for ~$130, normally goes for ~$1200 brand new from dealer We won big on this repair.They were very accommodating even though I brought my own part and they made nothing off of it. They replaced the entire ABS module, brake bleed, abs module bleed, and test drive.Our dash had previously lit up like a Christmas tree. ABS, LDW, Traction, Steering, Brake light, and FCW failure warnings. Tire pressure light also.After Ro-Ro replaced the part, everything was good as new. 0 warning lights.I will be using them again even for complex repairs!

An
Review №42

Very helpful owner. They mean to do right by people.

DJ
Review №43

Great experience. Highly recommended from many automotive people.

Ke
Review №44

Love them, Its all good

Ra
Review №45

Always knowledgeable and helpful. Staff know your name, and your history. Prices are reasonable. Would definitely recommend RoRo.

Da
Review №46

Ro-Ro automotive completes any job in a timely fashion. The staff is professional and great ! Thank you for all the work you have done for over 20 years!

TI
Review №47

My experience with Ro-Ro is always great! Everyone is always professional and kind. I love the work they do its done right and this is why I always return for any services I need for past few years. Ill always return..Thanks..

vo
Review №48

Very good mechanic and reliable company get the job done

Ra
Review №49

Great service, friendly and on time. Thank you!

Om
Review №50

Great service! Ro-Ro makes sure you’ll be good to go on the road. They are my go to location for service on all my vehicles.

vi
Review №51

Great place. Great customer service, highly recomended.

Al
Review №52

For the past three (3) years I have taken my vehicle to RoRo Automotive. This place is ran by honest and trustworthy people. I know when I bring my vehicle here for repair, it is done correctly. “They stand by their work!” Whether it’s for a NYS Inspection and or any other major repairs, I wouldn’t hestitate to bring my vehicle to them. Vinny, Al and the crew are on the money. Thank you RoRo.......

Al
Review №53

Quality of service was excellent.. pricing was great and the management was more than helpful..would truly recommend.

Br
Review №54

Always great work from very nice people.

Pu
Review №55

Great place and knowledgeable staff.

Jo
Review №56

Fair price and quick turnaround

Fe
Review №57

Reasonable and mechanics to do a good job

Pe
Review №58

I went here to get a photo inspection (Carco) for my insurance and they never submitted the info. Do not go here for that!

Ma
Review №59

Finally an honest , straight forward ,clean,repair shop that delivers on its promises.

Jo
Review №60

Vin and his team are trustworthy and fit for any job.

Ka
Review №61

Great service, always helpful. Honest.

Li
Review №62

Excellent service and great staff!

Da
Review №63

Great service ! Very helpful, honest

St
Review №64

Great service!

Ke
Review №65

Always a good experience!

Mi
Review №66

Great Service and People!!!

Ch
Review №67

Great!

Wi
Review №68

Excellent

Ge
Review №69

Well

Information
6 Photos
69 Comments
4.8 Rating
  • Address:592 N Broadway, White Plains, NY 10603, United States
  • Site:http://www.roroauto.com/
  • Phone:+1 914-686-7676
Categories
  • Auto repair shop
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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