Dropped off a pair of Italian ski boot liners that I accidentily pulled the tongue out trying to put them on. Bobby said he could fix them and explained how he would do it. He said it would take about a week. Four days later I received a call that they were completed and ready for pickup. Just like new! Saved me $400+ on a new pair. Thanks Bobby

Had the shoes for 2 weeks, told them I needed the shoes for a trip, could not get a call back from them, finally I had to meet them at a separate location to get the shoes back, what a nightmare, dont use this place...I like to support local business but not this one...move on !!

Reheel, half sole, plus free shoe shine for a pair of shoes. A great deal and excellent workmanship!

Took in my pair of great condition Frye boots to have a zipper replaced due to the teeth getting bent. At this point, 3 weeks later, the boots have been either been LOSt or STOLEN or misplaced. Since no one can find them except give me the run around and blame each other. Since the boots had to be sent to the Boulder shop, I have had to deal with both shops. The person at the Wheatridge shop blames the Boulder shop for misplacing them and the Boulder shop blames her for losing them. I even drove up to Boulder to search their shelves myself since no one seemed to want to do it themselves. No one has offered a refund for the zipper repair I paid for or compensate me the boots.

Took in a pair of twisted X moccasin shoes that the leather was coming apart they resouled and took everything apart the person with the long blonde hair was too afraid to listen and kept stepping back every time I tried to explain something about my choka shoes. These were driving shoes And resouled them and put rubber bottoms on. Thank goodness only laid down a $45 deposit taking keep them.

Hard place to find, address wasn’t correct. Brought 2 pairs of nice leather shoes, guy said he’d work on them, and we paid for the service ahead of time. Came back a week after the promised date, so they would have extra time. Boots had white blotches on them, and weren’t done. The other pair were simply painted over and heal wasn’t repaired, per the agreement. The employee said they fired the previous person and didn’t have anyone to work on the shoes. Waited another week and boots were stretched like we agreed, but no refund or “sorry” about the entire situation. Also had NO way of tracking who’s shoes were who’s, so the salesclerk didn’t believe us. Wanted to get my shoes outta there before they potentially ruined them even more.This was 1 month ago roughly, hopefully they’ll get some employees before offering services.

They fixed the heels and soles of a vintage pair of boots, very reasonably priced and impressive in-person service. The only thing I’d suggest they work on is calling back when the shoes are ready. Overall though, I do plan on going back the next time my shoes need repair.

It pains me to give this place one star. It took over 3 months to get my shoes back. The quality was awful, the service was worse. If you need your shoes repaired do yourself a favor buy a belt sander and do it yourself,. Honestly, it wont be worse than what you will get here.

Great customer service

Terrible rip off place