Took my beautiful 2000 Subaru Outback on a road trip… 2k miles away from home, my car breaks down. Bummer. I show up at Japanese Auto Services unannounced and they take all the stress away. Even though they were busy, they took the time to help out an outsider. The whole team came out to push my car into their shop (even though apparently I just forgot how to start my car!) and they let me inside to look on as they worked. Everyone there is exceptionally nice and the work they have done was amazing. They informed me of all the different parts that needed to be replaced but never did I feel pressured into any of it. I definitely recommend taking your Japanese car to the hands of these pros. Special thanks to Rob and Joe! And thank you to everyone else on the team.

I scheduled an appointment to have the guys replace a broken clutch mounting bracket on my 1995 4Runner. They quoted me a price up front, got the parts in advance, and completed the work as scheduled. I couldnt be happier with the timeliness and quality of the work and am happy that I have found a home for any future work on my beloved Toyota. Thanks guys!!

I’ve never been happier with having my vehicle fixed in my life. Scheduled an appointment, dropped my vehicle off and was updated so quickly on what was wrong. Matt gave me a heads up that it may be next day when they were done with the fix, but then delivered ahead of schedule. Joe was the technician on my car and I’m just so impressed with how to the point and well done the work was.Vehicle: Nissan XterraWork done: oil leakThey also have a contactless experience that includes a link with updates sent to your phone. So innovative, and honestly what won me over with being able to see the notes and issue recommendations with the option to approve or not. Super innovative and definitely sets this shop apart!Would recommend 10X over, and will be referring my family and friends!

Overall I had a great experience with Japanese Auto Service. While I believed to know exactly why the transmission seal was leaking, we talked through other options and expectations.The price I was quoted and charged was far less than at the Dealership and seemed reasonable for the work performed. I was happy to see their mechanics are trained to the highest standard.I could tell they truly cared about my experience and other customers based on the conversation that I had with them, and the conversations I overheard while waiting to check in for service.Plus they had some sweet personal rigs on the lot as well, which is always a good sign! Thanks Guys!

I brought my 2004 Toyota 4Runner to Japanese Auto Service after going to Mountain States Toyota. Japanese Auto Service actually went on a test drive with me so they could hear the noise coming from the rear. They were able to then diagnose and repair what was causing it and I was able to pick my vehicle up the next day. Mountain States Toyota told me they didnt find anything wrong with the rear of the vehicle, but they found something that was in the front of the vehicle.I will definitely use Japanese Auto Service again, and will tell my friends with Japanese made vehicles to use them as well.

I have been to this shop twice now. They are amazing! The first time my Radiator blew. I called them panicked since my truck was my only vehile. They got me in right away, and fixed it quick. The second time was today. I broke the mirror on my truck. I took it in so they could order parts. Matt helped me. Matt looked at my mirror said I think I can fix this He got it all back together, and working. No charge. I adore this shop, and trust them which is rare it seems like.

I love this place. Ive got a 01 4Runner that they turned around completely. The first inspection and subsequent work has been really thorough and well done. I appreciate that they (Rob, Ross and the whole crew) took the time to explain what each of the problems were and how they were going to fix it. Super trustworthy and professional, they have a customer for life in me and I recommend them to friends!Work theyve done: brakes, HVAC, timing belt replacement, drive belt replacements, radiator hoses, bushings, mounting/balancing newer, larger tires, suspension, oil changes.

Theres a difference between working on a car and fixing a car. These guys FIXED my car. If you drive a used Toyota like I do, I highly recommend them.

Absolute professionals. This is where you go if you want it done right.

The best place you could take your Japanese vehicle for service. OE parts and expert techs.

Great friendly service, and fair pricing. Nice clean shop also. All you can ask for in an auto mechanic!

The staff was helpful, honest, and kind. Their work is quality to say the least. I would highly recommend their shop!

Ross and his staff provide excellent customer service along with exceptional car care and maintenance.

I could not possibly speak more highly of these guys. They do incredible work, they explain issues and options with great clarity and honesty, they stand behind their work, and they always take care of their customers. Highly recommend and always will!

I highly recommend Japanese Auto Service. They did a great job on my vehicle. I also appreciate the status updates during the day and seamless checkout process. Im so glad I listened to my friends and neighbors who gave me the recommendation.

Best mechanics in town by far

McDonald Mazda kept on saying that my suspension was fine despite the noises coming from my front wheels. I took it to JAS and they pinpointed the problem under 30 seconds. They were able to fix the problem the same day. Their measures to respect social distancing are exemplary, their communication skills are excellent and the quality of their work without comparison. I was not looking for cheap, I was looking for somebody I can trust. They just got a customer for life.

If you have a Japanese vehicle and need a mechanic, take your vehicle here. Its that simple. They are professionals and clearly have ethics. They get the right work done at a fair price. Ive recommended them to several friends whove also been pleased.

I love that we found this auto shop for our Japanese made vehicles. They are always kind and thorough. Plus I love that they are on the light rail so we can drop a car and catch a ride to work on a train. No more needing two people to do drop offs. They are also completely contactless with CoVid now. Love seeing businesses being resourceful and safe during this time. Highly recommend.

Had a lot of work done and had an issue after getting my car back. I called Doc and he said he’s going to take care of it immediately without hesitation. Extremely professional and very high quality work from this shop!

Its hard to find a good shop anymore, but this is a solid one! I always bring my Toyota truck to these guys and Im always happy that I did. Keep up the good work!

I will start by saying the guys at the shop are friendly, nothing against them at all. However, I was charged $101 for an oil change. I have never been charged that much in my life for a simple oil change and for that reason, I will not be going back.

I’ve been taking my Honda to Ross and Doc for years. I wouldn’t take it anywhere else.

Theyve moved to a fully touchless process where you drop the key in a dropbox without waiting in the lobby. Notes and updates were sent via a link they texted and it broke down the different services completed, as well as asking for approval before replacing the battery per their recommendation. Payment was done through the site as well and they sanitized the car and left the key for me to pickup. They were very responsive when I called. I wasnt always sure which extension to use, but each person was able to assist me.

Very satisfied with my experience here. These guys are NOT cheap, but also they are NOT a ripoff!Brought my 97 4Runner in for inspection/service. They prioritized the issues on the car - we wound up replacing my front ball joints. The repair was completed within the time & budget that they quoted me - no hassles. The repair has been solid now for almost 3 months. Great work, AND its all under warranty for a year/12K miles.Highly recommended - I will be back!

Japanese Auto is a very trustworthy business that I have sent my clients to for any and all work on their Asian based vehicles.They know their stuff and are great to deal with. I myself dont currently own any Asian vehicles but have gotten advice when working on friends and clients cars (primarily Hondas). They are always helpful and attentive.I have yet to have someone I have sent to them come back and say anything negative about them.

They are very good with my mother who is 75 and explained everything multiple times to her answered every question.

We have been going to Japanese Auto for several years and always come away satisfied that our car is fixed properly at a reasonable price. They are a pleasure to work with.

Always excellent service and quality of work. They are always straight forward about what my car needs now, what it will need in the future and what can wait.Price has always been very fair. Communication great and I have never been surprised when I comes time to pay.Will continue to return for all of my cars.

These guys are the best. I am so grateful to have found them.

First class organization. They should get 6 stars or more. They have taken great care of our cars for the last 6 years.

Very nice and detailed when I went in to get estimate. Had a better knowledge of vehicle compared to other shops I have tried.

Great Guys - Went Out of Their Way to Help!Im a non-local who was traveling through Golden, and the hood release on my 1997 Mazda wasnt working, making it really chancy to travel further without being able to check the oil level. When I called them, Cliff told me to bring it right in, and when I got there, I discovered the parking lot to be almost full. Still they came right out and looked it. Fortunately the fix was fairly simple - to reattach a spring, and after they added a bit of brake fluid, I was soon on my way. Another repair shop might have said Were loaded with work -- Sorry we cant help.After two people spending 10-15 minutes on this, I was told No charge, which was super generous. But I was very relieved to not be stuck over the weekend, and I tipped both of them, which is really quite something, given what a cheapskate I can be.Thanks guys! That was really above and beyond the call of duty to help out someone who wouldnt be repeat business. If I lived here, I would never consider bringing my car anyplace else.

Japanese Auto Service is the absolute best!! Hi see Ross or Doc! Both are certified master mechanics- honest and fair pricing. Highly recommend them!

This shop is great! The staff is very knowledgeable, the work they do is top-notch, and they go above and beyond to make sure your needs are met. I brought my new-used 4runner in to get a check up and a timing belt, and they were able to give me a comprehensive list of maintenance items that will need to be done within the next year or so. We picked what to knock out first, then planned ahead to get the rest on the next services. Also Doc is great to work with and their new shop is super nice. They’ve earned a new loyal customer. Thanks Japanese Auto Services!

I was really stressed about an electrical problem I was having with my 2003 Subaru. I had taken the car to two other places that had done reliable work in the past and they couldnt fix the problem. In fairness they couldnt replicate it. Then, a friend recommended Japanese Auto service. These guys took the time to get to the root problem. They spent an hour or more road testing the vehicle until they finally were able to replicate the problem. Then they 100% fixed it. The difference with Japanese Auto Service is they took the time to make sure my car was fixed. I wasnt just another customer off the street. The bonus for me, When I got my bill, it was less then I expected. I almost felt guilty for all the work they had done for me. If you need your car fixed, this is the place to go. for sure.

I managed to break my shock/strut on my Tundra at 2:30 on a Friday afternoon, while running errands to pace the Leadville 100 Trail Race the following day. The crew at Japanese Auto Service went out of their way to fix the truck and have me back on the road up the mountain in a couple hours. I know its unlikely they are always able to be so accommodating and flexible—but I cant thank them enough for saving me in this pinch. Incredibly nice folks. Ill certainly be back.

They have worked on both of my Lexus cars. Excellent work at fair prices, these guys are real pros.

Ross, Doc and crew are no nonsense and unbelievably candid with auto repairs. Refreshing !!!

We drive 25 miles one way from SE Denver to have our vehicles serviced by Japanese Auto Service. Fully worth it. Steve is one of the few mechanics you can truly trust. We were referred by a friend and have been going to him for about 6 years now. Steve is a godsend. You can relax knowing he is so honest, so competent, and performs high quality work at a very reasonable cost. Highly recommended.

Ive been taking my vehicles to these guys for several years. They have on at least a couple occasions not recommended service that other mechanics told me I needed, and explained to me why those things were not necessary at that time. This has definitely saved me money. They always do great work and the communication is excellent.

Ross and team are efficient, honest, and take a long-term view with their customers. They save you money and time and truly have your interests in mind when your Japanese auto needs love.

This repair shop used to my go to shop for work on my Japanese cars. But my last visit was awful. Their price to replace a timing belt was already $200 higher than a competing shop, and then they overcharged me $100 on top of that. I called and left a message to ask for clarification but got no return phone call. They were also going to charge me over $250 to replace four plugs and wires ... about a 30 minute with about $50 in parts. that would would out to be labor rate of $800 per hour. And they didnt ever repair the thing I brought the car into the shop to repair. At these prices, you might as well go to the dealer. At least youll get a free Coke or coffee while your waiting.

I have been here twice both times they worked on my 2007 Toyota Prius. The first time they were very nice and helpful, told me almost immediately what the problem was and how much it would cost. The second time was a little different, they didnt quite help me understand as much what they did. They just gave me an oil change and kind of said there was nothing else they could do to help that problem. But other than that, very clean facility and knowledgeable staff.

These folks are great. Knowledgable, trustworthy, and good at finding solutions!

Great shop.

This is my go to mechanic shop for my Subaru. Very honest about what needs to be fixed and fair prices. They definitely know what they are doing. I recommend this place to anyone I know that drives a Japanese made car.

I needed my key flashed to work with my replacement E.C.M.I called them and explained what i needed and they told me they were unable to do this at this time and referred me to place that could.They were honest and friendly and i appreciate that .

Great place! They got me in at my requested time and helped me out on approving one of my toyotas to go on to her next journey in life!😐 thanks for the communication and speed! NICE NEW shop as well!!!

Hands down these guys are the best shop around...I drive a long distance to get my cars serviced by them. They are honest, quick, and do a great job. I don’t take my Hondas anywhere else—they are the real deal!

I have taken my Eclipse and other cars here for years now. They are truly a great team and do things right the first time. They dont surprise you with hidden charges. You as, they tell you the whole price and time frame. They are a great place.

These guys are my go to for anything on my Toyota Highlander. Its very rare to find a mechanic where I never have to worry if I am being oversold or taken advantage of. Japanese Auto Service is extremely knowledgable, will only fix what needs to be fixed, and clearly puts the customer first. If you have a Japanese auto, you dont need to look any further. This place will treat you right! Thanks so much for always taking care of me.

Love the Team at Japanese Auto Services! They have been servicing my 2007 Acura RDX since I moved back to Colorado in 2015. They provide excellent service, timely communication and very fair prices. Its a good feeling to know you can trust your mechanics. They have earned my loyalty and I recommend them without hesitation to my family and friends.

These guys are the best out there. They did amazing work getting my older land cruisers steering and driveline vibrations tackled. Been to a couple of other shops trying to solve these issues, even had two brand new driveshafts made within a month of taking it here, and they identified it as still having issues in the driveshafts and sure enough it drives so much better. Very frustrating to spend money on the same part multiple times, but Ill know to bring my truck straight to Ross and his shop before anyone else messes with it. Truly couldnt be happier. Thanks guys!

I have used these guys for years now and put 30k+/yr on my forester. You stand in line (if theres a line) and people talk about how many years theyve been coming to these guys. Your car is in safe hands. I have had issues that took time to fix completely, but I was never treated unfairly, personally or financially.It would seem unrealistic if I didnt put an unflattering observation in the post: service specialists, in general, tend to either be really great at what they do, or really great with people, but rarely both. It can be difficult to communicate with great mechanics because they deal with a lot of unhappy people who are upset that their car is broken down (again!), and so they come from a defensive place a lot of times. Just know that going in, and things will work out for everyone!

These boys are amaze-balls. Honest, wicked hard working, pack of geniuses!!

Review based on one experience. Overall it seemed like an okay shop with descent knowledge, customer service, and fair prices. But, they did sort of throw a hose clamp at a power steering leak that didnt solve the problem at all and was a bit expensive for a shot in the dark. Another shop diagnosed and fixed it for less than I paid these guys. Second, they put cheap coils on and the wrong spark plugs for my TRD supercharged vehicle. Not impressed and had to change them out less than 3 years later. Also, I have called since for another follow up appointment and waited over a week with no call back despite leaving a message. Haven’t gone back. Don’t plan to.

After many bad experiences with mechanics who talked down to me or lied to me, I was referred to these guys by a co-worker. I will NEVER go anywhere else. Ive been a customer since 1992. Steve and Ross take the time to explain what they think is wrong with the car and what the possible options are. Sometimes I want to get something fixed and Steve wont do it because he thinks its not necessary, even though he could just shut up, fix it, and charge me for it. Several times he has sent me to the dealership or other places that can perform the repair more cheaply than he is able to. NEVER have they treated me with disrespect, even when Im pretty much asking for it. I only buy Japanese cars now because I dont want to have to find another mechanic.

Great service! Helpful employees. They always go the extra mile.

Woman of all ages.................MY FOREVER MECHANIC..........................................................Steve and Ross are completely honest, very fair and they do the job right the first time!I have been going to them for 10 years and I will only buy another Toyota or Honda because of them.As a woman its hard to find a mechanic you can trust, ....Ladies, you can trust these guys.Take my ex-husband just NEVER take my mechanic!

97 80 series Land Cruiser2010 Xterra2010 TLDoc, Ross and the rest are top notch, straight forward and honest. I spend slightly more for vastly better quality. Oil change includes zirks and top off fluids, darn close to a full inspection, and solid recommendations to consider for your next appointment. Also, theyll let you know if some of your requested services are NOT needed. Rock solid mechanics

Its pretty sad that a company whos namesake is Japanese auto service cant begin to tell you what it would take to repair an actual car from Japan. I imported a vehicle from Japan recientaly and I believed a mechanic who supposedly specialized in JDM vehicles would be able to quote me prices. Oh how I was wrong. I was told that because my car is right hand drive that I couldnt get a quote over the phone, because, I would have to call Nissan to get some answers. And, That diagnosing the problem would take either a few minutes or could potentially take quite a few hours. One thing they could quote me with confidence is the price per hour is $112.50. I would never allow a Mechanic to touch any of my vehicles without an agreed price before the work begins. Its too easy to tack on some extra costs without that agreed price. I wouldnt say they are horrible, however, they are no experts in Japanese autos.

Awesome mechanics. Trustworthy, affordable. Just what you need!

Ross and his team provide superior and knowledgeable service. Wouldnt take my Honda anywhere else!

Very easy to work with. Very experienced.

True value describes my experience with JAS! Two Camrys, an Avalon and a Prius over the years have had great service and repairs at a reasonable price. These guys are honest, friendly and will take their time with you to tell you whats going on.

Fast, quality service at a reasonable price. Very experienced mechanics

Have been bringing my Prius here for nearly 10 years. They do quality work and are always helpful and honest in offering solutions for the (rare) problems my Prius has had.

Great service from great people.

Steve is top notch. Fixes it if its broken and will make recs even if it isnt on how to save some $ These guys are rare but a gem. USE THEM YOU WILL NOT BE DISSAPOINTED.

Honest and do good work. I drive 25 minutes from Broomfield to come here to service my 2 toyotas

Good place

Excellent customer and vehicle service at a good price!

Good

Great service!!!