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Lowes Home Improvement
2561 East, Sun Mountain Ave, Wasilla, AK 99654, United States
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Ja
Review №1

Lowe’s has been my go to hardware store for years. The prices are decent and there’s a good selection. The store is better organized than I’ve found Home Depot to be, and generally staff are more helpful and knowledgeable.They’ve been decent with curbside orders, but lost a star because they are incredibly difficult to deal with if you have to call about an order or just general question. The automated phone system sucks, and combined with the phone-tag game trying to reach a department makes it easier to spend 20 minutes driving there to track someone down in person.

Th
Review №2

Old fashioned fuses that are $3 at Fred Meyers are $10 at Lowes. Not the cheapest in town but generally they have two items of anything you need on the shelf I can get the additional duplicate items within weeks of your request. I need 2-in pipe clamps and this year they had really good ones. The ones I got last year which was the only choice were really underperformers. Popular items have already been sold out, but I was able to find one of exactly what I wanted. Now its sold out. Few masks worn as the hospitals are overflowing. I was so surprised how easy it is to break the steel pipe with my bare hands, or the wind. Whats not to love.

aj
Review №3

I have always Loved Lowes! As a teacher (now retired), I benefitted greatly from their Educators Toolbox grant program, so I have great loyalty to Lowes stores everywhere. They also offer a veterans discount, although, sadly, this offer is not extended to State Defense Forces, which are often the first boots-on-the-ground force after a state disaster. The store is well-organized, very clean, and all of the employees are well-trained, courteous, and very helpful. Lowes is an extensive general hardware store which also has a great variety of home necessities such as a wide assortment of cleaning agents. Sometimes I stop there just to look around, walk through the store, and smell the lumber!

Ha
Review №4

Found what I needed at a good price and service was great.

Ro
Review №5

Thank you Lowe’s for allowing us to bring the puppy by for service dog training. Lowe’s locations across the country welcome puppies looking for places to visit for educational outings. It was also great to soak in some rays in the Garden Center, -15 outside but all tropics inside! Speaking of cold, the forecast has us getting snow tomorrow and going even lower next week Alaska. Lowe’s has competitive prices on snowblowers and heaters and helpful staff if you need assistance making a choice.

Ja
Review №6

Everything I needed for my project at affordable prices.

Ga
Review №7

HAVE YOU INSPECTED YOUR MASK TODAY?I’ve always felt home here at Lowe’s. As many places as I’ve visited, and people I’ve met, most if not all the workers here are kind and helpful. The flowers are beautiful, the lumber is strong, the tools are by far the best to choose from, with the exception of overpriced brand names like Dewalt that smaller brands like Milwaukee can handle far better than the latter. For anyone that’s unfamiliar with tools, the best YouTube channel that puts them to the test is called “Project Farm”. This particular YouTuber pushes t he tools to their limit for people like you and I that may or may not know anything about tools. Best of all, he’s a fellow American.

La
Review №8

Worst credit card services EVER. Just use Home Depot as there credit card services are great. Lowes doesnt even answer ANY of there phone calls on ANY line when calling store, just for giggles I called and left my phone on counter to see how long it would take for somebody to answer the call, it rang for over 30minutes before I hung up.

Jo
Review №9

They need a better bolt selection, but they do have a Military discount, and I appreciate their Military support !

pe
Review №10

This place had great workers who didnt walk the other way when seeing you!

Bi
Review №11

Love the Lowes...maybe I will come work here after I retire this week!

Sc
Review №12

I really like this place. Staff is always ready to help. I hit both box stores but overall i prefer this one. Most of the time they have what you need in stock.

Le
Review №13

We showed up at the last minute to get a generator. The generator was on the top shelf and a lady came to our assistance but the piece of equipment she had wasnt working. She checked everywhere for another piece of equipment and couldnt find one. We were finally able to get the generator down (not saying how, bc we dont want anyone getting in trouble) and checked out just as the store was closing up. Then a gentleman helped carr the thing all the way out to the vehicle and helped load it up. Very nice people in Wasilla, Alaska!

An
Review №14

Laziest lowes employees I have ever come across. Loading 50 large pieces of lumber... BY MYSELF. The dozen 6 or 7 employees that walk by dont acknowledge me, or even offer to help. What a bunch of a$$holes.

Ja
Review №15

The worst costumer service Ive ever experienced. Dont bother calling, they ship you around from department to department and cant answer simple questions about what they have on there shelves. Wish I could have picked a negative star.

Na
Review №16

Always go to home improvement store. Great helpful staff, and store is almost always restored and items avaliable

Je
Review №17

Very helpful staff at the Wasilla AK store. Eager to help and courteous, no meatheads working there.

Sa
Review №18

Super awesome & helpful dude, ask for Dan. Hes the man!! Thanks for your help & the great convo 😁🤘🤘

Ni
Review №19

Wow, what a Lowes. All the stuff. So helpful. I wish I had 4 hands so I could give this lowes 4 thumbs up!

Hu
Review №20

Ordered boards and brackes for shelves. Website showed everything in stock for curb side pickup. Order was canceled. Reason given, out of stock. Went to their store the next day and everything was on the shelf, at a higher price. They canceled my order so they could charge a higher price. Not at all happy with Lowes.

Li
Review №21

Always happy here. They almost always have what I need for my home projects.

Pa
Review №22

I can get lost in any hardware store for hours. So I have to try only going when my wife come along 😅 other then that its a pretty nice store overall. Also, it come with some almost always friendly staff. But everyone has their days right?

Ka
Review №23

Great friendly service, with staff willing to take the time to help with all your home improvement projects. I love to go here and stroll around, getting ideas for upcoming projects.

Wi
Review №24

Great place. But lacking inventory.

Li
Review №25

Laura in cabinetry was awesome to work with. We had an exact plan of what we wanted and just needed to choose between two woods. She spent extra time with us and made sure that the kitchen I wanted was the one I got.

Ge
Review №26

My Favorite store in the valley! Great employees, lots of plants and everything else I need for in and around my house.

Ka
Review №27

Usually go to a similar home improvement type of store, you know, the orange and black decorated one??Anyhow...I was pleasantly surprised at all the great sales and clearance things I found at Lowes. Not to mention they were super nice and very helpful too!

Al
Review №28

Was looking for soil tester and they only had 1 to offer, employee not sure where to find things

Se
Review №29

It was so great 👍 😭 😢 😩 😫 🙌 👍 😭

Da
Review №30

Fair prices and very helpful helping us load our 40 cinder blocks into the back of the truck!

Br
Review №31

There really isnt much you can say about a box store that would help someone choose or not choose to go there. The only reason I made my purchase there was because I had a gift card. When I went through the self check out, I thought I looked pretty good. Then I rung up my purchase at the machines that dont have cashiers.My gift card errored out.Twice.The attendant came over and used the expert method of rubbing the card on his jeans and then putting it in the reader.Nope.The thing that pleased me as a customer was that the attendant remained undeterred and even brought the purchase over to another machine, and when that didnt work, he entered the serial number manually and then used some magic Manger override when that didnt work.I bought batteries. He put in a lot of effort for that puny purchase.

J
Review №32

Lowes customer service sure has gone down hill. Many in there working dont want to be there and when you call on the phone for help it is even more disappointing. Everyones in a huge rush and they just push you through with no information, and thats after being bounced around on the phone.

Ca
Review №33

Great prices if you look for them. Everything you need for your house and lawn. Most seasonal items can be out of stock.

Na
Review №34

Its lowes what more can you say. Most people use the u scan so no issue with service. The lady watching over the u scan was cleaning the stations between customers.

Au
Review №35

Always has what we need and plants are better than most the other box stores.

Mi
Review №36

Wish lumber was better.

Me
Review №37

In the usual fashion, male employees (like most men) dont listen to female customers. If youre not up to playing the helpless female game, find another woman to help you.

Ja
Review №38

Couldn’t find ANY associates to assist me in the paint department- I ended up having to figure things out on my own. I also had difficulty reaching an associate from the paint department when I called on the phone earlier that day. They may need to hire a few more PAINT DEPT ASSOCIATES soon!

mi
Review №39

No cashiers , long lines , very little help with questions.

Br
Review №40

This visit was quick, just looking for a shovel, they were at 25% discount! Also they were centrally located so as to make it a quick visit.

Lo
Review №41

Great friendly cashiers, good discounts.

gr
Review №42

Its lowes lol

Je
Review №43

Was very angry about a purchase, Peter ( assistant store manager) made everything right. Personally handled the matter and resolved it better than I expected. Lowes has great customer service especially when something goes wrong with an item.

Di
Review №44

Its was fine got help finding what we couldnt find and he was helpful im happy

Th
Review №45

Very professional and knowledgeable in knowing where specific items were located in store.

Je
Review №46

They mostly have everything u need for whatever... lol

Ve
Review №47

I thought i was in home depot... nearly identical

Ka
Review №48

Lowe’s is my second home, not quite as cozy and not as relaxing as home but when home #1 ain’t got what I need, Lowe’s generally does! There are a few staff member there that really stand out in their assist ability, always willing to help and most of the employees do but only a handful really go the extra mile! Thanks Lowe’s!

I
Review №49

Great home improvement store! With a side of home decor,gift cards and snacks .Holiday and seasonal decor sold there too.Very good costumer service, associates always friendly and helpful.

Ni
Review №50

There’s isn’t a lot of choices when it comes to your home improvement needs but Lowe’s is a good option. There is △⃒⃘lways someone knowledgeable and around to help your and honestly, the bathrooms are located at the front middle of the store so that’s a huge plus for me!

JD
Review №51

Always helpful staff and good quality items for reasonable prices... What more can you ask for?

Pa
Review №52

Friendly people and great service.

Br
Review №53

Typical Lowes just in Alaska, no perennials avail. Small selection

Ch
Review №54

Good Ole lowes better than home depot in my opinion. Lots of helpful staff and they seem to always have the things I need.

Aa
Review №55

Cant find what i want . too under stafted. good placr

Te
Review №56

It was good , but not alot of people with Masks on

Al
Review №57

Decent products. But walk in with a few grand in your pocket and the little puppets follow u around like your stealing everything on the shelves. It was obsurd. Spent an extra hour having em follow me for entertainment, then bought a pack of gum and left. Home depot knows the way

Br
Review №58

They are good but Id sooner go to home depot

tr
Review №59

Gone way down hill, no customer service, they say they will help but dont nor do they ever call you on your orders but sell your stuff to others. I think they need new management because they are the worstever in customer service!

Ge
Review №60

Did not have what was advertised. Green tomato cages

Is
Review №61

They won’t honor warranty’s! Go to home depot where they care about the customer 👍

Be
Review №62

Needed many different items to Frankenstein my project. The gents in hardware picked up on my concept and within minutes had amassed all the parts I needed, and upon final assembly, they fit perfectly. Job well done guys!

Bo
Review №63

As always very friendly and helpful.

Sh
Review №64

Great service and love my cook stove.

Ke
Review №65

Was having difficulty finding something, and had 2 employees offer to help.

Jo
Review №66

Good store, but its hard to track down an employee that can help you in the right area.

Mi
Review №67

I had to do some returns without any receipts. The cashier was super friendly and fast. Didnt have any problems.

Tr
Review №68

Employees are very helpful but some seem limited in experience in certain sections.

WI
Review №69

Usually a pretty good place to get home improvement products.

Sa
Review №70

Love going there so many things to look at and enjoy always have what I need and experts who help with all the projects Ive done

DR
Review №71

The place is organized, the people are awesome. Their knowledge of the product is 100% on point. Its just a great place to shop.

D
Review №72

Thank you to the employees for letting us look at dishwashers and being polite.

K
Review №73

One of my favorite guy playgrounds

Ma
Review №74

The store was well laid out clean and tidy and the inventory was robust. Obviously if you need building supplies or your everyday Hardware needs you can come here and get anything from a gallon of paint to gallon of soap. Thanks again Lowes for the great experience. We will see you guys again.

Jo
Review №75

I was disappointed yesterday when shopping for a washing machine. The appliance assistant, Chris, was reluctant to do his job. He told us he didnt want to check every machine with no agitator to see which one they might have in stock! There were only 5 of them. When I asked him what he had to do that was more important than helping a customer, he said he didnt understand my question. So thank you very much, but Home Depot got my business. I found the washer that I needed.

Ne
Review №76

This store has excellent associates. Products well in stock considering how many manufacturers are affected.

Ma
Review №77

Im kind of old ones post to I asked one of that men for help he walked way over there to get me a card came all the way back and help me get all my stuff thanks for the help Ill be shopping there more

Gl
Review №78

Super rude AF and kept getting passed off and the one kept yawning and just super unprofessional actually argued with me

Br
Review №79

We need a Marty Raney day where he tells stories and sings songs and Lowes gives him free lumber because his house burnt down in Hatchers Pass.

ma
Review №80

Fantastic as almost always for the Wasilla Lowes.

Jo
Review №81

Countless times I have been let down by this store... There inventory is never updated and this confuses customers. If your app or website inventory does not reflect your actual on-hand inventory, then do inventories more often.

ra
Review №82

We ordered a AC. The delivery day was missed. Customer service hung up on us while we where trying to find out what happened to the product that we purchased. Trying to figure out where it was and what was happening to it was a very poor experience. I do not recommend using this store.

LE
Review №83

GREAT QUALITY AT BEST PRICESALWAYS A MILITARY DISCOUNT! 😍

Mi
Review №84

All their clerks are extra helpful in the Wasilla store. They just dont try to sell you something.

Ma
Review №85

Great selection of merchandise

Bi
Review №86

Great selection of garden items

Lo
Review №87

The store is really clean, the workers are pretty friendly, knowledgable and very helpful.Glad to see my friends from Lowes Tudor at the store. Matt what an awesome Manager. Kudos to Lowes Wasilla.

Da
Review №88

Cheaper than home depot

Je
Review №89

Bought a lawnmower. Found out a better model was cheaper over the weekend. I already built the one I wanted to exchange and they were super happy to take it back. Lowes has always been good to us. We received excellent service and a good deal when we bought our fridge and washer/dryer. Forget Home Depot.

Ga
Review №90

Any one looking for succulents should check out their garden section.Wonderful selection

Ju
Review №91

I talked at length with the paint department and was given a product to remove paint from my wood moulding and door trim . I was told the product wouldn’t damage my finish on my moulding. Unfortunately, that was not the case. 3 people working together to get this house done and ready for realitor and now we have a huge problem. The color has been removed from the wood moulding and in most spots the paint is still there. Assistant store manager says nothing they can do. I will have to spend more money to fix it. He wouldn’t let me make appointments to talk to store manager. Not happy.

St
Review №92

Edward in flooring is a great sales associate! Thankful for him in a stressful situation.

Be
Review №93

Friendly and helpful staff

Ju
Review №94

This is my main go to place for all my building and garden and farming needs. And great loacation

Sl
Review №95

Great location. Pretty much can find any building supplies for any job.

Ro
Review №96

What a great experience we had with the delivery of our new refrigerator. Denise was so nice setting up our appointment to have it delivered and went out of her way to get it to us at the earliest date. Then the two delivery men were awesome and so quickly and happily put in the old and took away the old. Thank you Lowes!!!!!

Ma
Review №97

Had most of what I needed.

C
Review №98

Quick in and out, found what I needed with no issues. My kinda shopping. 😊

Jo
Review №99

Helpful staff, knowledgeable management

De
Review №100

Its Lowes. Enough said

Information
100 Photos
100 Comments
4.2 Rating
  • Address:2561 East, Sun Mountain Ave, Wasilla, AK 99654, United States
  • Site:https://www.lowes.com/store/AK-Wasilla/2512?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-go-_-2512-_-na-_-0-_-0&y_source=1_MTE4NDMzNi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 907-352-3100
Categories
  • Lawn equipment rental service
  • Appliance store
  • Building materials supplier
  • Flooring store
  • Furniture store
  • Grill store
  • Hardware store
  • Home improvement store
  • Outdoor furniture store
  • Rug store
Working hours
  • Monday:6am–9pm
  • Tuesday:6am–9pm
  • Wednesday:6am–9pm
  • Thursday:6am–9pm
  • Friday:7am–8pm
  • Saturday:6am–9pm
  • Sunday:6am–9pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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