The girl I spoked to was nice. Wanted a oil change (truck camper).cant do oil change because it wont fit inside shop (osha rules)

They were absolutely amazing! Great customer service always keep me informed always friendly and happy on the phone just all-around a great group of people. They rock!! Jennifer was wonderful!!❤️

Great experience. Very fast. Seemed a little pricey but Im ok paying a little more for good service

Always friendly, informative and thorough. Been using them for years, always good service. Highly recommend!

Oilchange one day, in and out in 30min and friendly.Went next door to the repair side and they where able to squeeze me in when no one else could for 2 weeks. Also $180 less then the next shop. Quick on the repairs and awesome to deal with. The blonde gal at the counter was very helpful.

Super fast! Got me in right away, customer service was excellent. They even vacuumed my floors😁

I had to stay in my car during the service which is different for me. It was pretty fast and had a lot of guys working on the car at the same time. Everyone was really polite. The price was pretty expensive and I’m not sure I will be back because of that. It was about $40 more then I’ve paid anywhere else and typically these “express” oil change places are priced much more competitively.

These guys are my go to lube shop for everything, they have taken such good care of me and my vehicle. If I could give a 10/5 i would. Best lube shop out there. Thanks guys.

Very disappointed with my last tire change over Tuesday April 20, 2021. Did they hire people from Diamond Plated Auto? Over torqued my lug nuts, and damaged my center caps, and swapped 3 out of 4 of my metal valve stem caps with plastic.

They really did their best to help identify the source of a shimmy, shake, and rumble

These guys rock! Professional, polite, quick, honest, and very good at what they do! You cant go wrong. Give them a try. You wont be disappointed!! Support one of the best local businesses!!

They were proffessional and gave me a full run down of options. They explained everything and were very quick to identify the problem.

Took longer than expected as NAPA apparently doesnt stock parts in Wasilla for the Jeep Grand Cherokee with the 4.7L; all parts were in Anchorage. Dropped off on Saturday morning and wasnt ready until Tuesday evening. THAT SAID, the work was done well, engine bay was still clean, and the bill was VERY reasonable for the amount and type of work done (lower radiator hose replaced, front diff pinion seal, flush cooling system, change diff oil in both diffs). Overall, very pleased and will definitely return for transmission fluid/filter and transfer case fluid change.

Knowledgeable and friendly staff. Quick and thorough. Fair price for their services. Clean waiting area

Very surprised the amount of professionalism at this shop. Will definitely be back and refer others.

I’ve used Wasilla Lube Express for years with multiple vehicles. They are always friendly and honest about how long a service will take. They’re never pushy about additional services that may be needed. They simply inform you of what may be needed, the price and time it would take. If you say “not right now” they simply list it in your recommendations.

They offer a professional interaction throughout the service, and I would recommend. Businesses is fast paced, so I wasn’t able to include some information about my car, but they were able to get it done regardless. Price seemed excessive at first, but after talking with others, it was just a personal issue.They were able to fix my car within the day, and it was relatively speedy with what they were doing. Will more than likely be taking my car back here for further repairs if needed.

Staff were extremely professional and courteous. Service was excellent.

Timely service. Sometimes a wait but I take a snack

Good people, good service, no upselling.

Very fast. Friendly customer service

Always friendly and efficient! Very happy with the service would highly recommended.

Put the correct wipers on and tighten the arm at no further charge.

I live out where you have to park across the lake and snow mobile or boat to my home. All the way home I thought about how wonderful it was to have had my automotive problems taken care of by them. When I got there and told John my truck is leaking oil he sent me to the oil change department for a curt icy check. They where completely booked for the day but, he arranged for my truck to be worked on first thing the very next day. Then he and Jenifer made arrangements for me to be taken to the motel.After the leak was fixed that next morning they sent it over for the oil change where it was found to need a head light, tag lights &, transmission oil change. After getting my approval Jenifer found out it would exceed my $500.00 limit. Looking out for my welfare contacting me for approval.Once everything was complete Jenifer had someone pick me up at the motel. John & Jenifer got everything done in one day knowing my funds where limited and I was having to pay a motel.I hope I never have to have my automotive work done by any one but Auto Mall.John & Jenifer make a magnificent team in seeing to the needs of the Auto Mall customers.

Awesome service will highly recommend

Both vehicles have been serviced here. Good for quick things.

Good price on oil change $40 & they topped off my transmission fluid for free.

Beside being RUDE as Ive never experienced before (wouldnt unlock the bathroom after I politely asked TWICE!), these people must be fn blind to have not seen my front calipers were bad and the pads wearing uneven. The shop there also charged me $400 to fix a coolant leak and all they did was block off some hoses (to the Webasto heater). I took it to a real mechanic and he spotted the problem in 30 seconds!

Took my newly bought used car in for an inspection and the change. Pleasure to work with and really put my mind at ease. Thank you for the great work!

Super quick and efficient.Very professional.

We have been going to this auto shop for about 16 years. They are amazing. The best in the valley! Wouldn’t take our business anywhere else.

The whole team here is amazing but Jennifer went above and beyond for me. There was communication the whole time! I was never charged for something I didnt approve. Every question I asked was answered with respect and compassion. I have been referring everyone to Wasilla Lube Express and womt go anywhere else!

Great people and good pricing.

They did great work

I plow snow for a living and when my truck brakes customers cant get emergency services. I removed a broken drive shaft myself and took it to these guys and an hour and a half later they had a new U-joint pressed in and called me so I could come and get it and get back on the road. Alaskans taking care of Alaskans the old fashion way, with outstanding service !

The staff at Wasilla Lube Express are very polite and informative. They have excellent customer service.

I’ve used Wasilla Lube for many of my oil changes. They are honest and trust worthy. They make you feel like the customer matters. In the valley I have been to several other places to get my oil changed and have been let down. This is the only place I would recommend going to for an oil change or service repair.

They do a fast and thorough job

It feels great to know that there is an auto shop where you can trust the people, the work, and the information. We have been taking our car & truck to Wasilla Auto Mall and John has never let us down. Thanks for being honest, fair, and skilled in your work. We appreciate you!

Theyre fast, friendly and inexpensive with my vehicle

These guys rock!! So professional and friendly and fast!! 5 stars⭐️⭐️⭐️⭐️⭐️

Everything seems to be fixed and like it used to be before the problem started so far so good . If it changes I will let y’all know

They got me in as soon as possible and within a few hours they texted me to inform me what was going on, which was nice! I’m not a fan of mechanics but will definitely go back if I have any more problems. They also told me how much it would cost upfront, which was $100 to $160 and when I went to pick up my car it was only $56! That alone was best part because I don’t have much money to get my car fixed. I am definitely a happy customer!

Great job! From professionals on the phone to actual in-take and service; particularly impressed with Xavier and Jennifer who expedited my new tire purchase and alignment. My dad uses WLE and recommended them. I’m sold and have found my new Valley auto/truck repair “home.” Thank you, Wasilla Lube Express!

I found my new favorite place. They were fast friendly and super polite. As well as a great price. I recommend these guys!!!

Outstanding customer service. Truck runs perfect.

I know nothing about repairs on automobiles so when I took my vehicle to Wasilla lube express I was expecting the worst. Fortunately the people at Wasilla lube express are honest. They could’ve told me anything and I would’ve paid for the repairs. The truth is I did not need any repairs. They were very honest and straightforward I highly recommend Wasilla lube express to anyone who is in need of automobile mechanic I know from now on I will always take my vehicles there.

Great crew!! Will continue to take my vehicle for oil changes and oth services!

They were very polite respectful and honest and they also did a very good job on the truck

Very friendly staff! Love Jen and John! Great people and business!

The service was fast, the workers were very friendly! I felt welcomed to get my car oils changed. My new fave place to go and get my oil changed.

I went in for a routine oil change and had used them before with no issues. I like that it is quick, get a look at my vehicle, top everything off. The front desk lady was nice and friendly. However, this time around when I went to pick up my car, they told me that my brakes were unsafe to drive on and needed immediate replacement. My vehicle is a 2013 and used, so I thought it was plausible. Since I have very mechanically savvy people in my life, I said I would wait and was warned that they wouldn’t advise driving my car. Well my husband and father-in-law went to change my breaks themselves to save money and they were hardly warn, almost looked identical to the new brakes. I feel like I was lied to and potentially taken advance of as a woman going in with her car alone. I hate to leave negative reviews, but that is unacceptable and needs to be known.

Did EGR cleaning, all fluids, crank case filter and gaskets. Great prices compared to Dealer, and personal is excellent!!Highly recommend!!

Super pleasant and efficient!Thank you Julian and crew

I am very comfortable I can Trust them they do a good job

I only needed a windshield wiper fixed and my heat working. They fixed that and saw that my ball joint. Was going out i had already known but they priced it cheaper then all the other places I had gotten a estimate at i had thought i was going to have to wait and drive with that bad ball joint but they did a good job.

Needed a radiator changed out and transmission flush.

Having been customers of another local auto shop in town since moving to Alaska, we reluctantly needed to look elsewhere because the service had so drastically declined over the last year.We opted to try Wasilla Lube Express and couldnt be happier. They are highly efficient and very thorough.

Great service fast & friendly, tyvm J.P.

Fast, professional service.

Julian, manager, and Chris went above and beyond in their service and explanation to me about my most recent oil change and concerns. I will definitely be a repeat customer! I used to go to Mr. Lube but my last experience there was not good. Im so grateful to have found a place I can trust and be heard!

Way to expensive and replaced parts on vehicle with Chinese part and never said anything .

I really like theses guys , they do a good job and really work with you . I use them for all my vehicles both at the repairs and lube .

Great customer service. Courteous staff every time. The place was packed last time and they still got me.out in less than an hour. The country music was tough to listen to, but you cant have everything.The highlight was reading a SI article about what a winning team the Astros are.It was published in October, so the irony was amusing.

My engine light came on Friday and I took it down Saturday at 8am. Jennifer was awesome and said they would get to it as soon as possible. At 9am they found the issue and by 10:30 it was fixed. I really appreciate the prompt service. Thank you very much.

Needed a quick pre buy. Had my best interest in mind as buyer and provided quality insight to what became a reliable purchase for a vehicle.

Friendly, honest, fair and professional staff. Their customer service is outstanding. Ive been a customer for many years and I always have the confidence that theyre looking out for me and the most cost effective options for maintenance and repairs. They have never tried to upsell me. Thats one of many reasons why I respect them for their work ethics.Thank you everyone at Wasilla Lube Express/Auto Mall. Youre appreciated!

Great place. Fast, efficient, and very professional.

Ive come here off and on for years for different vehicles and needs. What can I say except they go above and beyond. So thorough, so fast and always accommodating! They are honest, transparent and ultra-cprofessional. Cannot recommend them enough!

Overall I would say great service. The technicians are friendly. They handled a recent tire issue of mine very smoothly and I appreciated their timely response. Due to the shop being smaller I would say my only critique is the wait time but on many levels that is to be expected. They are a little pricier but honestly I rather pay a little more to get better service. Mr. Lube here in Wasilla ruined my last car and may be cheaper but they cost me $1000’s to replace a car.

Good honest shop. Always treated me right. Saved me money a couple times by fixing the right problems not what I told them was wrong.

Wasilla lube express is always my choice for tire changeovers and oil changes. Julian usually has my info pulled up before I even enter the store. Plus they have a punch card for discounts! ! Recommended.

Jennifer was so amazing!!!

Very fast and professional service. Friendly employees.

They did a good job and checked things that other businesses did not. Possibly saved me money later on.

I like these guys and the nice lady at the counter. They have reasonable prices, fast service and great location. They are my go to when I have a vehicle issue.

Fast and friendly service. They text you when oil change is done. Thank you!

Needed a full cooling system replacement. They handled it quickly and a little cheaper than the quote. Can’t ask for more than that. Thanks

Staff is extremely friendly and service was quick and affordable - will definitely be a repeat customer!

At Wasilla Lube Express I stopped in and was out in less than 30 minutes getting my oil changed, tires rotated, and air filter changed! Also there were two people originally ahead of me! Thats impressive speed and I doubled checked the quality! Thank you!

Had a slow leak in a tire. Got air, tire still deflated next day. They fixed it with no charge! I will be going there for all my needs. Customer service was top notch.

I have used this place before with other cars I’ve had and have been very happy with the work they’ve done. This time I brought in a car that was barely working and unfortunately was too expensive to fix. I did appreciate however that they didn’t charge me the full amount of checking over the car and gave me a little discount. I appreciate how efficient they are. They gave me an honest answer about my car and what it would take to fix it.

These dudes are on it had an oil change done quick and checked everything for me and refilled everything to the top A1 on these guys

Took my truck in due to a tire losing air constantly. They found 2 holes in my tire, one of which still had a nail in it. I thought the problem was the valve stem. The repair cost was very reasonable: $25. I expected closer to $60! Happy!

Took my Jeep in for an oil change and leak,, they called me right away to say there was a Big leak ! Engine almost dry!They were able to get up and going in a day! Cleaned my mats , just super service and was even less money than they quoted!

I took my truck in for new brakes because of a ongoing screeching noise, turns out my brakes still had plenty of life. Unnecessary repairs were not made and they even gave me a ride to my work in the morning and came and got me after work to get my truck at no charge. Very impressed.

Fast friendly and thorough. Thanks guys!

They have exceptional service and knowledge. I appreciate the personal attention that the staff gives and highly recommend them for all your automotive work.

Thank you for explaining the work that needed to be done on my RV.

Very fair pricing, great honesty, they actually come out and show you the filter and ask if you want a change. They talk to you about problems that they see if any, they are just completely honest people. I once thought Mr lube was good, lube express is better! I will continue to go there they dont drive their customers vehicles like they stole it unlike Mr lube, they dont forget to top off everything unlike Mr lube, more pricy but you really are getting taken care of and in the long run well worth it. I hope I can continue to trust in these people as Mr lube lost my trust for them!

Best shop in town trustworthy people

Very quick and detail oriented. Didnt try and push unneeded services. Will definitely return.

I have used the Wasilla Auto Mall for various auto needs over the past 10 yrs, and have always been treated with great respect and importance. Whatever my vehicle needs were, they got right on it or scheduled me in within a short time, and went above and beyond. I have never been disappointed with them or the service given.This week was no different. I needed a vehicle inspection for the Alcan trip, and they made it happen that day and ensured my vehicle was road worthy for the trip.The Auto Mall was recommended to me years ago. I have appreciated that recommendation and the service ever since.

Good fast and friendly ...good job on the con 19 spacing

We have used WasillaLube Express and Auto Mall for years. We have never had a complaint. From the front desk scheduling, repair work and cost we have always found them professional, knowledgeable and friendly. We recommend them all the time!

Really great service here, was there for a tire change over and ran into an unexpected hiccup, replaced a sensor but it didnt fix the issue and so they didnt charge me for the part, they are really fair and friendly and I will definitely be there in the future.

Very fast . Great service .

They were fast, friendly, and efficient. If I had been smart enough to take my SUV straight to them when issues started I would have saved myself thousands of dollars and weeks of my time. Lesson hard learned, they have a customer for life.

Super quick

Needed a few services, brake check, alignment, mount and balance , and oil change. They were able to work with my schedule and take care of all the issues all while coming in under estimate. Super happy I gave these guys a try