Our company has been a customer of Direct iT for over 14 years. We operate 24/7 and require their services on a regular basis. The tech support team respond in a timely manner and are quick to assist. Remember the blizzard of 2015? One of their senior techs was on site the following morning to help us recover from a server crash. It was mission critical and he worked many hours to get us back up and working.

I have utilized Direct IT for IT support for well over 10 years in my position as technology support at two different companies. Their staff has always been very professional & knowledgeable. They are able to work with our team members who struggle with technology and solve their issues. In one instance we had a server failure over Thanksgiving weekend & they responded quickly & even provided us with a loaner server until we could get a replacement. I highly recommend their services for any business looking for hardware & software support

Our companys experience with Direct IT Corp has been second to none. Their team remains on top of the latest industry trends and provides proactive training. Almost more importantly in this age, they are well educated in protecting our company from potential threat.You will always find their engineers professional. They are ready to help you with something as simple as a password reset or a major IT project with the same friendly manner, always ensuring you are comfortable before ending the call.

Direct iT has exceptional service and very prompt response time. Their Staff are very knowledgeable and always happy to help and always available. We would be lost without them.

We have had Direct IT for over a year now and I have had no major problems with the company. I send an email for a problem and the problem is resolved within a reasonable period of time. Direct It has also given me recommendations for upgrading our our system. Matt WIlson is very knowledgeable and extremely helpful all the time I request his services. The staff goes out of their way to be helpful and solve my issues as quickly as possible. They are a very good IT Company.

They provide the security and technical services we need. They are always there to answer our questions and fix our issues. They were able to assist us in going remote quickly and safely when the pandemic hit.

Direct IT delivers consistently on rapid response, clear and proactive communications, and they provide cost-effective IT solutions for your business. They are flexible to meet your needs, while helping your company build an IT platform for future growth. Their expertise in security training/ awareness, and other proactive threat management solutions is invaluable.

I think being in the IT support industry is a difficult place to be. Its tough to make everyone happy and get them to understand the limitations of what can be done and to accept the cost of what should be done. Direct IT has done a good job of communicating, listening, and responding to what weve needed while charging competitive prices. Im happy to recommend them.

Solid IT is a requirement for a successful business. Managing our network is important but most important is the need for the off hours emergency call support. I have had the need on several occasions for emergency support and their team has always responded and solved the issue.

Direct IT has been awesome to work with! They are incredibly responsive to our needs as a company. The employees are so easy to get along with and helpful at solving our problems. We are very happy to have them as a vendor!

We have been a customer of Direct IT for over 6 months now and are absolutely thrilled with the level of professional knowledge and service this company offers. For the 1st time in 10+ years being the IT Manager I feel completely at ease knowing Direct IT is in control of our it infrastructure.

Direct IT has been great to work with. They have always been extremely responsive and aware of our needs.

We have been working with DirectIT for over four years and it was a perfect transition from our other IT company. Matt and his team are very responsive to our needs and offer suggestions to make sure our company is secure.

Direct IT has never let us down! Whether its just a simple call back or a more difficult situation, they have always met and/or exceeded our needs. Their support is outstanding and I can always rely on a quick response

Direct IT has been invaluable to the operation of my practice and quite frankly my sanity. When something goes wrong you need help NOW - and that is what Direct IT provides. The support staff is always there when I need them. And, most important, they explain in very clear language what the issue is and what are the options available to resolve that issue. But what is most important to a computer novice such as myself, is that they are always patient and walk me through the process and answer my questions in simple language stripping away the jargon.Id give these guys 10 stars.

We have been using Direct IT for our law firms IT for many years. They are responsive, knowledgeable, and have always been there when we need them, whether its upgrading our server and all systems, or just everyday questions. We highly recommend Direct IT!

If we have a problem at the office, all it takes is one phone call or email and Direct IT specialists are on top of the issue until it is resolved. It rarely takes more than a few minutes depending on the problem. We are all very happy with the services Direct IT provides.

Matt and his Team have done a great job on upgrading our entire computer system. They are very responsive to all of our request and I would highly recommend to anyone who is seeking a truly professional IT Company

We are a small business who has relied on Direct IT for the past several years to assist us with equipment set ups, network security, and a variety of other tech issues. They have always been professional, courteous, and quick to respond.

21st century businesses need 21st century solutions and I strongly recommend DirectIT as a tier one (1) vendor if you are ever in need of their responsive, professional, quality, valuable and diverse suite of products & services for your team. SIMON DESIGN ENGINEERING is a professional engineering services company focused on providing the latest in client-based concepts and solutions to owners, developers, public agencies, architects, and builders throughout the United States. Our ability to collaborate effectively internally, as well as, as with our clients nationally through our integrated BIM platform requires a reliable and secure virtual backbone. Our fully integrated platforms of server, phone, and mobile are custom configured to our specific demands by DirectIT. They manage our ability to seamlessly and securely communicate across all of our and our client’s diverse communications platforms both at the office and remotely. They have grown with us and been there for us throughout our long relationship together always providing exactly what we need where and when we need it while keeping us at the cutting edge of client service 24x7.

My firm has been using Direct iT for over 10 years. I switched to them after a bad experience with another IT company. I find Direct iT to be very responsive. They are cognizant of my firm’s budgetary limitations and don’t try to upswell me at every turn. I have found all their field technicians to be very pleasant, concerned and professional. The firm as a whole is top-notch.

As a small company without deep in house IT capabilities we lean on Direct iT to keep our systems optimized. They are always right there when we have issues or assisting with planned upgrades. I could not recommend them more.

Theyve saved our skin many, many times. Couldnt live without them.

We completely rely on direct IT for all our computer and tech needs.

Switched to them after Boston IT Services. Switching again. Need to find a reliable IT company.

We have worked with Matt and his team for many years. As a sole proprietor, I have the assurance to know when a technical issue arises - as they often do - they are just a phone call away and ready to assist with professional guidance and expertise.

We have been using Direct IT for the past few years when we decided that our IT needs were more than we could handle in house. The staff is knowledgeable and have always been very responsive with support and suggestions for new equipment needs.

We are a small title company doing business with both local and national lenders and clients. DirectIT has been our IT partner for many years. David and his Team are super responsive, quick to take care of our concerns and requirements, and understand our non-tech speak. I highly recommend this company.Karen Kelley, Brokers Title & Closing, LLC

I have been working with DirectIT for more than 10 years now. Theyve assembled a good team. When I think about DirectIT I think dependable, responsive and knowledgeable. Weve a relativity small IT shop, they are exactly the type of company we need to help us stay current.

As a CPA firm, IT infrastructure is critical to our business. When we needed a new IT support company in 2016, we contacted Direct IT. We knew of them from a client that used/uses Direct IT and that is very happy with the service & support. In our experience we have found Direct IT to be professional, knowledgeable and timely for keeping us up-to-date and solving any issues we may come across. We would recommend Direct IT as an IT service & support provider.

We’ve been customers of Direct IT since 2014 and have had excellent experiences with both on-site and remote support. We’ve found our interactions with their team members to be very professional no matter the need or challenge. They are responsive, friendly, and easy to work with. They’ve assisted us with ensuring our company is up-to-date with contemporary security measures, in addition to handling and / or providing guidance with equipment needs. We are grateful to have Direct It as our IT vendor - Gro Group Inc.

Our company has been supported by Direct IT for over ten years. They are very helpful and super knowledgeable. We would not be able to function technically as well as we do without their support.

Great service and technical support. I have been with them for many years and they have helped out on numerous projects and support issues. Top notch techies...

I always had good experience with Direct IT services for my companys IT needs. Their friendly staff go above and beyond to deliver projects on time while maintaining high quality of services. I highly recommend Direct IT services to everyone.

Exceptional service. Quick response to inquiries. I was skeptical that remote service would work but it was helped us improve productivity.

They have a great team of techs who have always addressed issues quickly and professionally. I have been relying on DirectiT for over 10 years.

Ive been very happy with Direct IT Corp since day ONE! They are very quick to respond and their engineers are very knowledgeable. Best customer service Ive ever had. I strongly recommend Direct ITHabib Kolahi

Direct iT has been our support for many years. I fully trust them and never panic as I know they can take care of it, whatever comes.

I have been working with direct IT over one year for my company. I am extremely happy with their immediate response and resolution to my computers needs.

Direct I T. Quick response has helped our I T needs in many cases. I would highly recommend their expertise

Very reliable and knowledgeable IT support team.

Direct IT has managed the technology support for our Boston law firm for three years. They are quick to respond to our calls. They solve the problems immediately. They have saved us from virus attacks many times.

Horribly deceptive company with a lack of knowledge, we spent 10s upon thousands of dollars in retaining Direct IT as our technology consultants, we lost much of our data during a project to upgrade our network, the end result was worse than our network was before it cost us a considerable amount of money, time and frustration. I always found it to be strange that there are no reviews on google or yelp about their business and now I know why.

We have been using Direct IT for over 10 years. Great Techs and quick service!