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iPest Solutions
1906 Austin Ave, Waco, TX 76701, United States
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Review №1

Steve was great! He came within the time frame I was told he would. He did a thorough inspection and the overall experience with this company has been great because the scheduling of the appointment was made easy as well!

Ka
Review №2

IPest is always very professional and thorough with their services. The “Dream Team” sales department always take care of any issues with professionalism. iPest has our business for life!

Jo
Review №3

Colton provided a great experience and outstanding customer service. He was extremely knowledgeable and informative about pest control. I definitely recommend Colton for future inspections due to his work ethic and professionalism.

Ch
Review №4

They couldnt really accommodate my need for a Saturday appointment and had to cancel on our first appointment due to them actually being closed on that day. The website listed them as being available and open that day. Very disappointing.

Ca
Review №5

I pest and Collon always do a great job and come back on recall quickly

Co
Review №6

Weve really appreciated working with iPest for our pest control - we cannot recommend them enough!! Colton, Laura, & the rest of the team there are always kind, thorough, and very knowledgeable. If youre in need of pest control, this group stands out above the rest!

Kr
Review №7

Steve and his team have gone above and beyond to help us get rid of persistent critters in our attic!! iPest is the absolute best. We are so thankful for all theyve done!

An
Review №8

Clint was great and easy to communicate with. We have enjoyed iPest services ever since we moved 4 years ago. Thank you.

Ru
Review №9

Always punctual, pleasant and professional. Really appreciate the service.

vi
Review №10

They didnt get rid of my bug problem so it was a waste of money. I looked online and had to take matters in my own hands. I bought the chemicals/items and got rid of them myself.

To
Review №11

Colton came out and took care of some issues we were having. Very friendly and helpful. Thank you for taking care of us Colton!!

Ma
Review №12

Colton was very knowledgeable and professional. Looking forward to a long relationship with Ipest Solutions!

Mo
Review №13

Great experience so far with everyone and Steve Fell was awesome, super helpful and informative! We are looking forward to starting our pest services with IPest Solutions!

Ch
Review №14

Very professional and nice 👌 👍

Ja
Review №15

J.R. of iPest Solutions was very thorough, very friendly & REALLY paid attention to detail while installing the preventative termite stations around our home. He got right to work & worked hard until the job was done. He also sprayed the outside & inside perimeters of our home. I would recommend iPest Solutions to anyone looking for a good, reliable, bi- monthly pest control service. They are friendly, honest & do great work!!

La
Review №16

Treated yard for fleas 5 days later it was worse

Ma
Review №17

Steve Fell came by for an estimate for a rodent problem I was having and was amazing. Very knowledgeable, didnt try and exaggerate any issues or try and say a bunch of bogus to make it seem like he knew his stuff like many others have done in the past. He was very professional and gave me some honest feedback for the issues I was having and talked to me about everything that could be done to help solve the issue. I currently use a different company for my general pest control needs that didnt do rodent issues and now may switch to Ipest for my general needs just because how pleasant an experience I had with this free estimate. Glad their are still good honest people out there willing to put in effort even when you arent a paying customer!

ma
Review №18

We appreciated Steves explanations of what he observed during our home purchase inspection.Oct 2020 update: We just met with Billy to design and start regular service for general pest control, rodents, and termites. He was very knowledgeable and answered all my questions. He thoroughly scoped out the level of service needed and offered a complete package at a reasonable cost.

Am
Review №19

We’ve had great service every time!

Ja
Review №20

Initial evaluation. Waiting for a quote

Ca
Review №21

Steve came to my house today to help me solve the mystery in my house. What I thought might have been bed bugs turned out to be fleas! And I don’t have animals! He was so kind and helpful with helping create a game plan for ridding the feral cats from under my house to a treatment plan for my house. Couldn’t be more thankful to have an expert help explain what was going on & how we were going to fix it. Waco, use them! They are wonderful!

An
Review №22

They are very knowledgeable and awesome

Li
Review №23

Colton Brim did a fantastic job!

Jo
Review №24

Great service! Thanks Justin!

Kr
Review №25

Thanks Tye! Very knowledgeable

Li
Review №26

Billy is great and corrected a problem caused by another technician. There was a misunderstanding and our traps were removed before the infestation was eradicated. As of this point in time, it appears we are rat free. They put cameras in our attic to monitor activity after traps were no longer catching anything. I am editing my review to reflect the improved service provided.

ja
Review №27

Excellent service. Thank you Justin

Al
Review №28

Did the job when promised. Waiting to see final results.I started with this company when we moved to the area a year ago. I have been extremely satisfied with their service. When we moved in, there were multiple insects, (small roaches) present. Moving from dry West Texas to humid Central Texas, this was somewhat disconcerting. After an initial treatment, they were gone. No problem since.Brandon is an excellent technician, very pleasant. Glad to have them taking care of our bugs.

Er
Review №29

Their representatives are very professional yet personable. They spray every 2 months to ensure you are pest free. If by chance you see even a single bug they will come out and spray again, no questions asked! Outstanding business focused around their customers.

sh
Review №30

Did a great job and came out on the same day I called. Very polite and informative and gave competitive prices as well.

He
Review №31

Great Service I recommended!!!

Am
Review №32

Brandon was SUCH a help today. He listened attentively, offered suggestions and got right to the root of problems I was having. He even sent a photo of a tricky bug off to a coworker to confirm that we were dealing with the right pest. He wore a mask inside my home when he needed to come in for a particular room and was extremely courteous and knowledgeable. Thank you, Brandon!

Su
Review №33

Our technician was very polite, called before he came, and was very professional. Now that our service has been continual since last summer, our pest problems are under control and that makes me very happy!! Great group of people!

He
Review №34

J.R. Suniga is our new technician. He is incredibly thorough, and made sure we were taken care of. He even found a wasp nest I didn’t know about and informed us it had been handled. He is friendly and his quality and work ethic shows he cares.We’ve been with IPest for a while now and will continue to stay as long as they hire quality workers.

Do
Review №35

Thorough and professional.

To
Review №36

JR did a great job this morning! I appreciate the extra effort he put in to the inspection and service!

Ru
Review №37

Today, 6 August, 2020 I had a very pleasant experience with your Pest Control Technician, Mr. J.R Suniga. He was very professional, extremely courteous and prompt in taking care of our monthly Pest Control Issues. He listened to all of my concerns and then immediately went to work on our homes exterior and front and back yards and also was very thorough when spraying the inside of the home. I’ve been with I-Pest Solutions since 2017 and their work ethic is superb. I know that Mr. Suniga is new to the IPest staff and my belief is that he will be a great asset to the Company.

La
Review №38

Everyone is so friendly and very professional! They are always right on time which is wonderful!

em
Review №39

I pest solution did a wonderful job at my home Iam happy with the work they are the best

Co
Review №40

These people really know what they are doing! Great service, better people.

Li
Review №41

Excellent customer service providing easy scheduling for prompt service. Knowledgeable and friendly technicians provide thorough, timely service and address all concerns with care and professionalism.

Jo
Review №42

Always courteous and professional. Great telephone coordination. Very thorough. A real pleasure.

Ji
Review №43

Exceptional value handled by competent and friendly and courteous employees. Highly recommended IPest for ALL of your pest problems. Follow up maintenance is outstanding!!Jim & Donna GammelValley Mills TX

Re
Review №44

Billy is professional and informative!Very happy with the results everytime .I have been with them for years and have always recommended iPest!

Ro
Review №45

Saw the IPest van show up last Thursday & I walked out to greet because I had a major question & concern. Our garage & front porch was covered with webs & dead bugs I could not reach nor move with a broom to dust off?Asked Billy why & how could I have them removed. He pulled out a unique kind of broom & an extender & away he went. Billy kindly took the time to just start brushing them away & answering my questions as to why a new home would look as if weve lived in our home for 25 years. Billy explained that spiders have long legs & that their abdomen has to touch the poison to kill so they can easily find their ways in garages and mostly because we live out in the country. I just couldnt believe that Billy was kind enough to take the time clean yucky dead bug webs for me & sprayed a big wasp nest & then knocked it down! Then to spray for icky pests. When I returned home, I noticed he had even done away with the wasp nest! Billy was great! He was very personable, patient & polite. Thanks for having him on your team!

Ja
Review №46

Way before the shelter in place, we called iPest to look why wasps were getting into the house, and to spray the outside of the h ou use.The problem started when the guy was over 2 hours late, and did not call. I called and the company said they were just about to call ME and that he would be there in an hour. Well he finally showed up, found some potential entry points for the wasps and stated he would get back with us that day on a quote.Three weeks later we still not have heard from the guy or the company. I do not know what is going on, but neither the service tech or the office staff seems to be responsive. I will never call them again, and suggest you do the same

Ga
Review №47

IPest was very thorough, and took the time to go over treatment plans recommended for our situations. They reviewed the progress of their plans and updated as frequently as needed to ensure that we were satisfied with the end result.

Jo
Review №48

The service provided by the people at iPest is wonderful! The technicians who come out to the house are knowledgeable and polite - they take the time to answer our questions and offer options to address our concerns. Were very satisfied with the lack of pests in our house and lawn area and highly recommend iPest Solutions as your neighborhood exterminator.

Pr
Review №49

I had the best experience with iPest. I called with an issue we had at our home and that same day, our issue was addressed and many options were given to us on how to solve the problem on our own. They are very professional. It is not all about the money. They give you advice on what can be done on your own before offering their services. Theyre not quick to take your money. They genuinely want to help you and even follow up on your issue. I highly recommend them.

JJ
Review №50

Been using this biz for years and always happy. Billy knows I have a business in my home and always comes early for our treatment before I open. If I text with a question or issue, he follows up right away. Hes a great public face for the company. Super service.

La
Review №51

The folks at iPest are terrific! Theyre amazing at accommodating your schedule, your budget, and your issues, and come up with a comprehensive plan to take care of all your pest needs. Whether youre buying a new construction, or an older beauty like we did, iPest is the company to handle all those unwanted tenants! Were so happy we chose them!

Ma
Review №52

Great customer service! Even though I was out of their service area, Kaitlyn was able to help me with a pest issue!! I appreciate her going above and beyond! I will recommend them to friends in their area!

El
Review №53

IPest was fantastic! They were friendly and prompt. Our rep, David, answered all of my questions and was extremely knowledgeable. And we were able to breathe a sigh of relief as the pests dispersed. We highly recommend them.

Ja
Review №54

This company did a really great job of coming to my home and taking care of our pest issue in a very timely manner, the technician was very professional through the inspection and baiting process. I was very pleased at how fast the pests disappeared and we had no more issues!!! I highly recommend this company for any pest control needs!

Ja
Review №55

Theyre knowledgeable, responsive, and will address any and all concerns you have

Jo
Review №56

We moved to Waco in March 2018 and we had a huge roach problem, along with other bugs we had never seen before in our lives (we are from Southern CA). I called Waco Pest Control and I got the BEST service from John! I immediately knew I was going to hire them to be our “bug people” just because of how great their initial customer service was! I called 2 others before them and they couldn’t even compare to my call with John! We have had great service ever since! And they come out when we need them to between services! BEST COMPANY!! Thank you iPest!!

He
Review №57

IPest Solutions is a great company to work with! Great service, dependable staff and very professional. Kaitlyn is so sweet and helpful! She really goes above and beyond! Highly recommended.

Ja
Review №58

Very professional friendly prompt and informative , Im glad I chose ipest I called other pest companies and left messages with no retun call, I will recomend ipest to anyone needing pest removal.

Ka
Review №59

Awesome pest inspection company! The inspector was on time, very detailed in his inspection and I received the report the same day. Great service and I will definitely use them again!

Ja
Review №60

Weve been using iPest for around 2 years now and they have been great. Whenever Billy comes over to the house he makes sure everything is done right and if were having any issue with critters, he immediately takes care of it. Very responsive, professional, and awesome customer service.

Ka
Review №61

IPest Solutions is quick to respond and address any issues you may have. Friendly service techs and fair prices. I would absolutely recommend them.

Ca
Review №62

This company is so easy to work with! Everyone is friendly and eager to address any pest control needs we have. We will continue to use them in the future. Thank you iPest for your help and friendship!

St
Review №63

IPest Solutions is a great company to work with! Great service, dependable staff and very professional. iPest has been our pest control company since 2010.

Er
Review №64

Excellent Service, Very Professional Staff With Lots Of Experience, They Have All The Answers To All Your Questions, Not To Mention AFFORDABLE.... I Spoke With Kaitlyn And She Was The Best. Very Knowledgeable And Just Awesome! I Wouldnt Recommend Any Other Pest Control Company To Anyone Other Than Ipest Solutions! Thanks You Guys!

Th
Review №65

John went Above and beyond taking care of my dads house. Excellent company and awesome people. Kaitlyn is always so nice!

Ka
Review №66

This is five star service. An experienced group that can take care of the pests and also help suggest how to keep them out. They get the job done right and treat you like family.

Ma
Review №67

IPest Sutions is one of the most friendliest group of people. Very respectful, and listens to the customers needs. They will go above and beyond for their customers. Keep up the great work guys.

Am
Review №68

Amazing service and friendly faces! Kaitlyn has always been a huge help and they are effective at what they do! I recommend them highly. You wont be left disappointed.

da
Review №69

Great job guys! Thank you for coming out to Express ER last minute and taking great care of us. We appreciate you so much! Heres to cricket season!

Mi
Review №70

I called IPest for an estimate for our office. They were there the next day. Very professional and courteous service. Billy came the day after we received approval from home office and took the time to explain everything. Thank you!!

Ca
Review №71

Ipest Solutions is a great family oriented company. Their office manager Kaitlyn Griffith does everything she can to make sure your needs are taken care of. I highly recommend them to everyone for pest control.

Ke
Review №72

We love the great customer service we receive from iPest! We have used them for over a year now. Billy is awesome and friendly and does a thorough job. They always answer whatever questions we have.

Ri
Review №73

Great service and reasonable pricing. They are very responsive. You will be happy with the service they provide!

Ni
Review №74

I cant say enough good things about ipest! I spoke with Kaitlyn and she is so sweet and helpful! Will be using this company again! Very fast and affordable

Al
Review №75

As a home owner, we always want to protect our house for the long haul. Its such a comforting feeling to know that businesses like IPest Solutions wants that for us as well! Mickie and John have been incredibly helpful and their customer service is first class. I highly recommend iPest! Thank you!!

Me
Review №76

We LOVE iPest!!! Cant say enough good things about this company. They communicate very well, their scheduling is convenient and easy, and the staff is very welcoming and accommodating.

Ca
Review №77

I was recommended by a friend to call IPest, I called Kaitlyn had everything done in a matter of minutes. I was taking care of by the best people. I would recommend them to anybody. Friendly and Fast service!

K
Review №78

We have used ipest for several years. John is very knowledgeable. His technicians are prompt, courteous, and professional. The office staff is easy to work with. Scheduling is flexible to accommodate your needs.

Re
Review №79

We got a bad infestation of termites and iPest took care of the problem quickly and professionally. We havent had a problem since. They exceeded the level of customer service offered by other companies we received quotes from. I highly recommend them!

Ry
Review №80

Been working with iPest for years. Scheduling is so easy and convenient. Great crew of folks. My entire family uses them! Highly recommend!!!

BO
Review №81

Excellent customer service. They have eliminated all of our issues with different types of pests. I would highly recommend this company and glad that I chose Ipest.

Al
Review №82

I havent used the service, but I did have questions. Kaitlyn Griffith was so helpful in answering all of them. I felt like being so inquisitive would be irritating. However, she assured me that they would love my business, but even if I didnt purchase their service, that they have no problem answering any questions I have. Thank you!!!

Da
Review №83

Katelyn has been super helpful. No pests no insects anymore! Great service!

St
Review №84

Best pest control in town!! Bill is very kind, helpful and extremely knowledgeable. I cant say enough about these guys!

Ke
Review №85

Love this company. Kaityln in the office was very helpful and answered any questions i had. They where on time and efficient. I was very happy with my busy life I wasnt waiting around for hours after my schedule appointment like other companies I have used! Definitely will be using them again.

Ma
Review №86

IPest is personable, professional, and respectful in attending to the needs of our facility. They strive for excellence in performing their job and serving their customers.

St
Review №87

Very committed to the customer and doing things the old fashioned way - right! Proud to have them for my pest control services.

Br
Review №88

Fantastic staff. Great service. I would encourage anyone to use iPest.

Er
Review №89

Great service. Always friendly. I would recommend these folks to anyone.

Su
Review №90

Billy was the exterminator who came to our house today. He was very knowledgeable, professional and thorough. And even better, he was nice and showed me a place on the outside of our home where a vent had come loose and wasps were nesting just inside. My husband is unable to make repairs like that and Billy offered to tack the vent back in place until a more permanent repair can be made. It was an extra kindness and one I appreciated more than he can know. Thanks, Billy! Thanks, iPest!

To
Review №91

Great service, friendly and helpful people. A+++++

Ke
Review №92

Great service, very knowledgeable

Ml
Review №93

Thats what adjactly we looking for thank you

Ca
Review №94

IPF pest control is a great company. Great employees and professionalism. On-time and they do a great job. They even rescheduled when it was going to rain so we didnt waste our money. Awesome Job.

Jo
Review №95

I appreciate the polite, prompt, on time service and that iPest has always expressed sincere interest in our needs and offers custom solutions. At the end of the service call, they always invite me to call with any concerns.

Te
Review №96

Great service. They always call us to schedule our quarterly visit. Professional and friendly. We recently started the termite/pest bundle. Great savings.

Ma
Review №97

The whole staff has provided us with great service and taken care of all our needs

Ra
Review №98

Really great service, affordable and responsive to emergency situations! They have consistently been professional and understanding, which makes me feel comfortable having them in my home.

Ro
Review №99

I-pest has always been able to provide professional,courteous service to my clients! They not only understand inspections but truly know how to deal with pest situations and resolve issues quickly!

Mo
Review №100

Awesome people! Thanks Billy and Kaitlyn for being so friendly and helpful!

Information
33 Photos
100 Comments
4.9 Rating
  • Address:1906 Austin Ave, Waco, TX 76701, United States
  • Site:http://www.wacopest.com/
  • Phone:+1 254-855-6647
Categories
  • Pest control service
  • Animal control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online estimates:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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