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855bugs.com
8807 Woodway Dr, Waco, TX 76712, United States
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EJ
Review №1

During the walk-though of our new home, I met the 855Bugs technician that treated the house. After a brief conversation, he detailed the services he performed for the house. I found him to be personable and knowledgeable. When I decided to get a quarterly plan for treatment, I contacted them and actually spoke to the same technician from that first meeting. From my first interaction to my last quarterly service with 855Bugs, I can say they have been very professional and will continue to use them without question.

Ja
Review №2

I do not like sharing my living space with bugs of any kind. These guys were so responsive and their customer service is outstanding!! My big guy, Robby, is awesome and keeps in mind how I feel about bugs inside my home and goes above and beyond every time he has to come out! Definitely recommend!!

Jo
Review №3

I recently opened a brand new dental office next to Aldi and Jon came into my office and gave me thorough explanation and did a great service. Very convenient and affordable service. Highly recommended!

Ma
Review №4

Brad came out and took care of the multiple wasps nest around the house and sprayed our exterior for the millipedes that like to make their way in. Each staff member I spoke with was nice and informative and we had them service us within a couple days of us setting up our account.

Ko
Review №5

855Bugs.com is the best pest control company around. They have the best prices and very friendly and professional staff.

Ke
Review №6

As a new customer, we just started the quarterly plan and could not be happier. Sparks, what a great guy; friendly, knowledgeable, shows up on time...bugs beware!! Thank you and your Team for excellent Customer Service, we will be longtime customers for sure!

Ax
Review №7

Quick, easy, and detailed. there isnt much more you could ask for from an inspection. Thank you guys.

Ja
Review №8

855 Bugs does an excellent job. Customer service is fantastic, and the technicians are courteous, professional, and punctual.

La
Review №9

Started with them when I moved into the house and found Wasps in the chimney and all around the house. They can out that day took care of everything, came back and did a recheck the following week. I then got set up on quarterly service which is great. They remember so I dont have to. They have always been prompt, professional and do great work.

Ch
Review №10

I have been using 855 Bugs since 2017. Im on the quarterly plan, and I couldnt be happier. The price is affordable and the service is outstanding. When I moved into a home with an existing infestation, they were extremely helpful--and quick--getting things resolved. They are professional, responsive, courteous, and friendly. I couldnt imagine feeling this strongly about a pest control company just a few years ago, but if youve ever struggled with pests in your home or business, you know what a positive impact their services can have on your peace of mind. Thanks 855 bugs

Re
Review №11

Very, very courteous and professional. They are officially my Go-To pest control!

Ki
Review №12

Everything was great, from the inspection to doing the job. The technician was even able to get here earlier than the scheduled time and called first to make sure it would be okay to come earlier.

Ch
Review №13

Very experienced tech that explained and helped with every concern I had dealing with this the mice and rats. As well as tips and tricks to help keep them out of the house

An
Review №14

Great experience - customer service is great and they are on time and efficient! I am on a renewal plan - and I highly recommend them!

El
Review №15

The person that came to spray took his time and was very helpful and friendly.

Vi
Review №16

Weve been using these folks since we bought our house 3 years ago. We have them scheduled to come out quarterly and they come like clockwork. They are always in communication with us. We hear from them a few days before they come out, then again just before they come out and again if there are any issues we should know about. We are very pleased with the service!

Pa
Review №17

Very accommodating to our schedule, Cody was informative about the pesticides being used and answered all our questions.

Ja
Review №18

I called this morning, and Aarron came out an hour later to inspect our house. He was very professional and walked me through everything. I signed up for their service and Noe was here a couple of hours later to take care of us. I was extremely impressed with everyone and how fast they got to us. I will recommend them to everyone I know!

Ca
Review №19

Great staff! Always very helpful, and answer any questions we have without hesitation.

Ke
Review №20

They paid attention to detail. Answered all my questions. Applied barrier in places i didnt even think of. Appreciated their professionalism.

Br
Review №21

Always do a great job. Whenever I see a bug, all I have to do is call and they find the soonest opening and promptly come out to retreat.

Sw
Review №22

Gary and Greg did a great job explaining and treating my termite problem at my home. Will definitely use 855bugs again !

Ch
Review №23

Quick, professional and responsive. Highly recommend.

Ch
Review №24

Very pleased with them - very responsive when needed. The tech who services our house (always the same one, which is great, because if we have a recurring issue, he can deal with it), is always personable and aggressive with his treatments if were having a particular pest problem.

El
Review №25

My tenant called with what she thought was Termites. We have never had bug problems before so I called to set up an appointment. Everything was handled super professionally and they got a service tech out there the next day. We ended up not having termites at all, which was a huge blessing, and the tech took care of the carpenter ants quickly and easily. I would definitely recommend them. Our tenant was very pleased with the service.

Je
Review №26

Everyone at 855bugs.com has been friendly and helpful. 855bugs comes out every 3 months and the technician always answers any questions that arise or helps me potential issues.

Re
Review №27

Believe me if you have any pest problems, you won’t anymore. They are always available and explain the process along the way. Since I’ve called 855 Bugs I haven’t seen any critter since!!

Je
Review №28

Eric was great when he came out to spray!

Su
Review №29

Friendly team! Always on time to get the job done. Thank you 855Bugs!

Ch
Review №30

Devin is awesome. He must be doing something right, because I dont have an critters in the house, yea!

Ed
Review №31

855Bugs is very professional and does a great job keeping insects and other pests away. They always asks questions about our level of service to make sure they are fulfilling our needs

Mi
Review №32

These guys are just the best, always quick to respond and on time for any routine treatment. We’ve been clients for years & wouldn’t use anyone else.

Jo
Review №33

I called about a particular issue and to renew my termite warranty. I got a response quickly and a visit scheduled and completed very fast. The inspection seemed thorough, and there was no problem restarting my warranty. They scheduled a technician to come out the next day, and they also delivered great customer service and did a quick and effective job of ending the pest issue we were experiencing.

Ta
Review №34

We use this business consistently and we are always pleased.

Su
Review №35

Great experience with Bernie (our ant-bug guy). Its only are 1st spray so lets see how well it keeps the bugs and ants away. We are out in rural Texas so it would awesome not to be stung by scorpions

Je
Review №36

Always professional....responsive to pest problems.....will retreat if problem continues.

Be
Review №37

Knowledgeable, honest. Aaron took the time to explain their products. Very kind gentleman

To
Review №38

Chad does a great job and always lets me know ahead of time. He deals with any specific issues I may be having

Jo
Review №39

I called to schedule an appointment and they were able to accommodate my schedule. The inspector was very thorough and explained everything in great detail.

Al
Review №40

Service has been exceptional! Moving into a new house, I’ve had a few issues in between quarterly services and they have been very responsive, quick and super helpful

Re
Review №41

They came out. The guy is super friendly. Ants are hard to get rid of; yet guaranteed. Will call them again 2 weeks after. If they come, Id change to a 4.

Ja
Review №42

Aaron was great. He was very thorough and trustworthy in our home. He also provided us alot of information to make sure our concerns were addressed.

E
Review №43

I’ve been using this company for over a year. I’m on the quarterly plan. They always call me to schedule a convenient date and time so I don’t have to remember. They also offer special treatments as needed and I hate bugs so I’ve needed it! Robby is my usual service provider and he has been great!

da
Review №44

We have been using this wonderful team for about a year, no doubt we found the best in the field. Keep up the good work.

Re
Review №45

We have been using these guys for over 2 years now. Jett has been amazing to work with and always goes the extra mile to take care of us. These guys arent the cheapest in town but you definitely get what you pay for. I 100% recommend these guys to get rid of any pest whether its insects or rodents.

Sl
Review №46

I could not have asked for any better service and Gary was Greatans Jett I know him I was glad to see a face I new thanks to both gentleman THANKS AGAIN

Ra
Review №47

Great and friendly service!

Ca
Review №48

Cody ask if we had any issues, was friendly and did his job in a timely manner.

Je
Review №49

On time, called before arrival. Every bug Ive seen in my home since has been dead. I just bought my house and was starting to see water bugs and about three roaches. I was scared out of my mind. I have seen about five more bugs all dead or died within minutes of me seeing them (no I didnt kill them). Im very pleased and look forward to quarterly visits to maintain NO Bugs in my home!!

Ca
Review №50

Provided a thorough , timely and vhf professional inspection on a home that we are purchasing. Peace of mind knowing property was thoroughly inspected. They provided timely results and recommendations. Highly recommend them.

Ch
Review №51

Im a realtor here in Waco and I know I can always count on yall for whatever might come up. They always do a great job for my clients in timely manner.

Ai
Review №52

Great! Very friendly, quick, and knowledgeable. Flexible with my schedule and a reasonable price. They explain everything very well and cover all the pests that the treatment will cover. Highly recommended!

Ca
Review №53

Courteous, professional and prompt.

Fr
Review №54

Had my first time doing a professional bug extermination after spend hundred of dollars on purchasing products on my own....Robby was very knowledgeable about his craft which made me feel at ease that I was in good hands....

Am
Review №55

Fantastic service, excellent professional communication, and flexible with my schedule and needs!

Ev
Review №56

These people are awesome. I would definitely recommend to anybody.

Ja
Review №57

They are very knowlegable and easy to talk to. Having been an applicator in a previous life, I understand their ability to identify problems and perform corrections that solve the pest problems.

ja
Review №58

They were very professional and efficient and reasonably priced. I highly recommend them and will definitely use them again if the need ever arises.

Ge
Review №59

Great customer service from the front desk to our service tech. Our service tech communicated so well with us and worked with us always following up as we own a rental and live out of town. The one time we needed them right away, they came right out. We wouldn’t use anyone else.

Ve
Review №60

Wyatt went above and beyond spraying our house. Prior to signing with 855Bugs we were overrun with various insects, now most of the bugs we see are dead or dying. Excellent work 855Bugs

Je
Review №61

Service was excellent and they paid close attention to details.

Ch
Review №62

They were great and worked with me every step of the way,

Pa
Review №63

This was my first experience with your company and, right from the start, you made me feel like a valued customer. Thank you, Raymond for your assistance and professionalism.

Ji
Review №64

The man that came out to do the inspections was very friendly. He was very knowledgeable about his work. And very helpful. He answered all me questions to my satisfaction. I highly recommend 855Bugs to anyone that needs their service. And I will use them again when I need too. Thank you 855Bugs.

Lo
Review №65

I cant express enough the piece of mind 855bugs has given me. Im new to Texas and these bugs have me unnerved. Gary and Chad came the moment l called. They calmed me down and educated me on what to expect. What l was thrilled to hear is l will be protected from many of these critters. The customer service that they provided was a 5 out of 5 star. Thank you.

We
Review №66

We dont have any more bugs. What else can I say?

Ci
Review №67

Excellent service every time!! Have an annual contract and wouldnt change it in anyway!!!

Da
Review №68

855 bugs.com has done a very good job at my house.

St
Review №69

855Bugs came out next day and provided a great and thorough home inspection service. I will definitely use the company once I’m settled in and need a pest company. Highly recommend this company!

Lo
Review №70

Straightforward, thoughtful, informative, thorough

Mi
Review №71

Excellent. Punctual, polite and very, very thorough. I had previous experience with a competitor and was not happy with the sloppy work but Bugs855 were far superior - just the time that they spent combing my property in itself was impressive. Their expert knowledge was great too as was their customer service in office.

Sa
Review №72

Service was great. Service providers were prompt, polite, and professional.

He
Review №73

Great customer service and fantastic tech (Devon)!!

Je
Review №74

The service manager and staff here are very prompt and thorough. I had many concerns with rodents and they have helped eliminate all my concerns and have taken all the steps in getting rid of them. They were always helpful in answering any of my questions and came to my home whenever asked. I appreciate their service and will continue to work with them in the future if needed. Thank you 855Bugs!

La
Review №75

Great communication and fast service after 1 call Thanks

Er
Review №76

Easy process, informative and personable staff

Au
Review №77

Best in the biz! Super reliable & responsive, great customer service, friendly staff and field techs. Weve maintained quarterly service with them for a few years now and have been very satisfied.

Je
Review №78

These folks are great! We are on a quarterly treatment plan and have very little problems as a result. If we do have an issue, we simply call and they come right away to take care of it! Very friendly and professionally employees. Weve been a customers for 5 years and will continue to be for many more.

Ch
Review №79

We’ve always had good results & service from 855bugsdot.com!

Re
Review №80

Called in for some information and spoke to Rebecca at the front desk. Such wonderful, calming call. Made me feel like everything is going to be ok. Had a free inspection with Gary. Gave me some good information on my issue. And definitely the best place I have found so far with prices!!.

Am
Review №81

These guys have come to my house multiple times within just a few months to help with various infestations and have taken care of each problem thoroughly. I had my 3month follow up today and a gentleman by the name of Devon came out. He was very sweet and handled all of my concerns with ease. He even went under my porch to knock down some old wasp nests for me! Service was above and beyond and I am very pleased with this company!

an
Review №82

Great guy, super friendly.. he made sure I understood everything was doing and that it was safe for my dog.

Da
Review №83

These guys are awesome. Theyre very informative. I feel like Im in great hands.

Te
Review №84

He was very thorough and always does a great job.

Ti
Review №85

Very friendly and professional. They were on time and very thorough. Worth every penny!

Jo
Review №86

The folks at 855Bugs have been great to work with, we have had them service our residence for the past few years and have never had a complaint. They are responsive, professional and courteous. I would recommend 855Bugs to anyone needing regular pest control.

Sc
Review №87

Great service! Very knowledgeable. Really good response time from their staff. The guy for our area, Cisco, is excellent. We have them on retainer.

Jo
Review №88

2018 - Prompt, Courteous, Professional - again and continuing with quarterly inspections and general bug treatments2016 - Very quick and efficient service on the Inspection of a home we are purchasing. Very friendly and professional. They identified active termites outside the home and we will use them additionally for treatment of the colony. Highly recommend them!

Je
Review №89

Courteous and professional

Ka
Review №90

Everyone is very friendly, professional and accommodating

K
Review №91

I have used you guys for my home as well as some commercial properties and you have been consistent and keep me informed of any issues. I rarely see any bugs or other pesky things. I love the quarterly plan.

Bi
Review №92

They were quick, easy, accurate, and on time. All things I look for. Thanks!

Ha
Review №93

John did a great job explaining things to me, a first time home-buyer. It was a quick, easy process. Everything was presented well- and even had pictures in the report!!!

Sa
Review №94

All service is good. The technician is professional and polite, answering questions as needed. Office staff is courteous and responsive to calls In a timely manner

St
Review №95

They have done inspections on 2 of the houses that I was interested in buying and have given excellent reports on the houses.

Ca
Review №96

My dad lives in the house you serviced, and he was very pleased with the work you performed. Thank you!

Le
Review №97

Your service was as usual outstanding and your service tech Cisco was exceptional. I have tried to email you twice (but got a delivery failure message both times) to tell you that once again you have found an employee that is so professional, courteous and efficient. Cisco went over and above to provide great service and to make sure that any problems I was having were addressed. He was outstanding and I felt as though I had made a new friend. Thank you again.Step 2

Do
Review №98

They are willing to be at my house at 8a.m. helps me with my work schedule and my dogs can go outside in about 45 minutes. If there are any signs of bugs in my house they take care of it immediately.

Br
Review №99

We have used this company for almost 11 years now. Customer service is always top notch, they’re always willing to come out and check on things for you. They’re reasonably priced. And I have zero bug problems which is obviously the best part!!

Pe
Review №100

Jon and Cisco were both polite and did a thorough job. It seems that they went above and beyond. I am happy that I chose 855 bugs to deal with my pests

Information
54 Photos
100 Comments
4.9 Rating
  • Address:8807 Woodway Dr, Waco, TX 76712, United States
  • Site:http://www.855bugs.com/
  • Phone:+1 855-284-7266
Categories
  • Pest control service
  • Animal control service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
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