user
Affordable Gutter Services
5320 NE 139th Ave, Vancouver, WA 98682, United States
Appearance

Comments
Ga
Review №1

Never again. Still working through all the issues theyve caused. Gutters were installed incorrectly. They pulled up the drip edge of the roof to level out the gutters properly, but in doing so, it caused water to drain between the gutter and my new roof. It took months to get someone to come out, and when finally they came out they accidentally broke my window frame. They did replace the window but showed up unannounced without warning. They said they called the day before and left a message, but I didnt receive any call and them just leaving a message isnt consent to show up. I found more gutters with potential issues while putting xmas lights up.Update 1/31/19: The owner came out and reviewed the rest of my gutters and assured me they were all in good order; however, he was treating me like I was crazy. Come to find out, his worker, who came out to fix the gutters and accidentally broke my window, lied to the own about the gutters being install incorrectly and said they were just backed up. With no trees in my yard, Im sure it would take longer than 4 months to back up, installed in May and found leak in Sept.. Plus, the worker had to screwed down the drip edge to affix it in place. The owner still didnt believe me after telling him what really happened.

An
Review №2

I have to say, working with Affordable Gutter Services was like a breath of fresh air. They were quick to get back to us with a proposal and when they did the work, they were on time and did a great job. The installed new gutters and replaced some damaged T1-11 on the side of our house. Would definitely recommend them!

Ry
Review №3

They were the most polite of all the installers we had quoted, they had paint test strips to make sure they can match the colors (others didnt, they just looked and said yeah no problem). The downspouts came in a color that didnt match my house --- not the companies fault I would have picked the same color based on the test samples, easy mistake --- but the company still gave me an extra gallon and a half of paint that matched my house (they also painted my garage) so I could paint the downspouts.Even with family issues going on in their family they were still very responsive, polite, and on time. They were in and out quick and ensured all nails were picked up.Ive referred two family members to them. Definitely worth AT LEAST getting a quote.

Su
Review №4

Called for a bid on Nov. 27th. Mark came out within a day or two to give me a bid. We discussed the issue and possible fixes, he said Id get a bid in email within a day or two. About a week later I still had not seen anything in email so I called the company and was told bids were being emailed that day. Now, another week later - no bid. Called again today, explained I hadnt seen my bid yet, I was told that they were just too busy to do partial jobs, sorry you werent notified. Terrible customer service, might indicate the quality of work they do also.

Br
Review №5

Never again! The equipment did not work when they arrived requiring them to leave and comeback. The installation was subpar splitting many rafter joists with rafter spikes installed off center. The corners are not seamless as identified on the website. Additionally my prior gutters where a different size than what was installed leaving a gap of exposure to my attic, requiring a siding company to come out and correct the error. It cost me an additional $150 to correct for the error that should have been addressed with me prior to installation not after the fact with the installer saying thats what you asked for. After I met with and had a discussion with the owner he identified that he could not compensate me for the $150 repair because he already does not make any money in gutters installation. Lastly, after all this I received a notice of collection via Certified letter for the cost of the installation. The interesting thing was I received the collection letter 2 days after the company cashed my check. The owner explained that they send these to every customer to ensure that he has legal authority to seek reimbursement through a house lien if it is not paid in full. Ultimately, this was a disappointing expirience and the service to rectify it seemed to be inconvenient at best. They seems to have a good office staff but thats about it. Steer clear is my suggestion.Update: the gutters are now leaking, two of the locations that were originally be seamless are now leaking at the corners. Unbelievable......

er
Review №6

Nevermind the past ratings these people are fantastic. We have used them twice and their work is spot on. They have been very nice and helpful.Highly recommended.

Information
2 Photos
6 Comments
2.3 Rating
  • Address:5320 NE 139th Ave, Vancouver, WA 98682, United States
  • Site:https://affordablegutterservices.com/
  • Phone:+1 360-600-8550
Categories
  • Gutter cleaning service
Working hours
  • Monday:8am–4pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:8am–4pm
Similar organizations