We were in a desperate situation after we had a leak that caused serious damage to our home. I was never given a copy of the estimate even though I asked multiple times. Then I was assured by Aaron that Chuck always gets his estimate approved by insurance. Everything was word of mouth from Aaron. We had to go to Home Depot to choose tile for our shower. Aaron waited until the last minute to order our shower and couldn’t get it in time. I had to choose our flooring and a new faucet. I saw all of the prices. I asked Aaron if I should just pick those things up myself. Aaron said no don’t do that we get a discount for these things so I will pick this up myself.Now I know why, because they charged us far more for these items than what they actually cost . Chuck never spoke to me again until the billing problem came up. They trying to get away with charging you more than they should by sending you a bill that’s not itemized. When I received the bill it was several thousands of dollars more than my insurance had approved. When I requested the itemized bill there were things listed on there that they didn’t do. Things like saying they had put new carpeting in the master bedroom. They did not even pull the carpeting up out of the master bedroom let alone put in carpeting. The bill was all sorts of screwy. They make the billing so confusing. On the original there is a separate charge for labor. When I questioned the price they were charging us for the tile because they were charging us three times more for the tile than what the tile cost he said he doesn’t charge separate for the labor that the labor was included in the cost for the tile. In the revised version he kept the numbers the same he just changed the wording on it. Had I received a copy of the original estimate I would have sent it on to my insurance company before having them start the work. With the desperate situation that we were in I did not do my part and make sure that I saw a physical estimate first. Unfortunately I am now being charged thousands of dollars more than our insurance estimate allowed. Make sure you get an itemized copy of your estimate first and make sure you see the approval from your insurance first if you are going through homeowners insurance. Don’t let them get away with lying to you and then you end up paying the price for it later. If I had it to do over again I would also go purchase all of those supplies myself rather than having them go purchase the supplies

A great Employee Owned Company Under W.P.E. , that Includes ServiceMaster of Portland and Longview

Metro Construction helped us recover the water damaged house in Vancouver WA. It provided one-shot repairing services covering all aspects, water damage mitigation, ceiling/dry walls, floors, bathroom toilet/vanity/water supply, plumbing. and doors/frames. Chuck Jones, construction estimator, provided a one-basket estimation quickly with reasonable quotes. Aaron Baker, a production manager, came and oversaw all stages and sub-projects to ensure the quality of work. Their contractors are nice and friendly, and answered our questions in details. For the areas they dont directly cover they sub-contracted to their close partners, and make sure the quality as well.

I used metro for an insurance restoration and some upgrades tho my kitchen that turned into a complete remodel.They were on time and did great work. I willl use them again

When our HVAC system leaked and the water damage destroyed our beautiful acacia wood floors, I was devastated. Everyone told me how hard it would be to get matching floors. METRO CONSTRUCTION SAVED THE DAY!Aaron Baker gave me a competitive estimate but more than that he was compassionate, highly attentive and very thoughtful about my goals with custom baseboards, wanting sound dampening barriers and how to work around my new HVAC system. He understood how to work with my property management company and HOA—filling out all of their forms—and everything was approved without a glitch. Chuck Jones, his associate, did a wonderful job of giving me detailed accounting of how much this was going to cost. No one wants to start a home project without a budget—thanks to Chuck and Aaron, I knew exactly what to expect. I have gorgeous new floors as of 2 hours ago.Let me tell you about the gentlemen he sent out. Wow. Work ethic and craftsmanship at its finest. You would never know I’ve had water damage. They were professional, pleasant, on time, highly skilled and left my home in beautiful shape.I cannot recommend Metro highly enough.

Chuck and Aaron are top notch. All of their guys that did work at my home did an incredible job. The finished product was exactly as presented. Thanks to all at Metro Construction and Remodeling.

Almost got ran off the road by one of their drivers. Do not recommend them

They did a great job top to bottom on my bathroom remodel for a reasonable price. They have very skilled workers who work with you for exactly how you want it done.