Louis and his team are veryPerfessional.Louis did great job on cleaning I believe the flew to chimney.Upon theCleaning was told there wasChimney fire which had cracked lining of chimney also notice crack in mantel.SOBHad Louis give me estimateSOB not good.But it was for the safety of family.Thank god for insurance .going to repair chimney liner on top side and brick work and get my new blaze king installed.The reason for for star is nothing to do with service.Its the $100 for travel told they coming from Portland.Then upon calling to make paymentThe lady says no it would be from Vancouver office.which they do Google maps for thirty miles .Im probly wrong but if you charge over twenty miles if I live 22miles is that $100.00Little thing like that gets me going.There professionalism outWay it.Thanks

Great. I love working here:)

Wonderful service from Louis and Courtney!First got a chimney clean but as my old 1930 cottage’s chimney has aged the suggestion was that I probably should avoid using it. Sob!Excellent options were given and after considering them, went with an energy efficient wood burning stove. Which I love to death! Service was brilliant, installation a breeze, and while it is not the most economical of solutions I get to use a beautiful wood-burning stove when my need for fireplace beauty is craving.

So many excuses... Im sorry that Portland Fireplace and Chimney couldnt finish a two day job in a three month period. My money was ultimately refunded because I got tired of waiting and being put off month after month. A complete waste of my time and I have to start over from scratch. Not to mention the level 2 inspection which was not refunded but a total waste of money. Nice people to work with, but I didnt have a good experience.

Professional minded people who always try to help the customer with there needs