So after I told the woman Amber I no longer felt comfortable with call and hung up . Because the call was very scripted and didn’t seem authentic. Being I’ve been a victim of identity theft I just didn’t feel safe way to many red flags! This man calls and he actually relaxed me and I then understood why it was so scripted . Yet as other reviews here stated no follow through! I’ve still yet to get anything from them ! So I have found another place to help me who is actually local and appreciates the business far more .

Would not recommend.The only time they respond in a timely manner is when I told them I was going to pay them off because I didnt want to deal with direct draft. They also waited until the last minute to anything, lost some of my documents, and threaten to throw out my case because it was Christmas and I was out of town and unable to sign their documents right that second. I was also really sick with the flu. (Bedridden sick.)They wont even give me a receipt for paying them off. So that will probably come back to haunt me. Keeping all my records though so if they try to come after me because they didnt record my payment I am prepared. They also said they would help bring my credit back up, (thats why I picked them) and they havent done anything of the sort.

I know Tom from the National Association of Consumer Bankruptcy Attorneys and know that he is hard working, willing to fight for his clients and to explore creative options for his bankruptcy clients. He is willing to ask for advice, willing to listen and eager to do the best for his clients.

Not only did Northwest Debt relief diligently work on our finances, but they always corresponded with us to keep us up to date with where our case was at and what was going on. The staff are very helpful and understanding of all situations!!

Horrible Customer Service. I called and left a voicemail two times and never received a call back. I finally tried again and a guy answered. When I explained the situation he state sorry sir, we have better thing to do. How unprofessional.

Everyone is great, knowledgeable and friendly. Tom and his paralegals, Melissa, , Megan , and Alyssa are super great people. Shane runs the office. He will be who you meet first as you enter the office. Shane is polite and courteous. He does his best to make one feel comfortable. I highly recommend Northwest Debt Relief for financial guidance. I live in Chehalis and dont mind driving the hour south to speak to anyone in the office.. Thank you Tom and everyone for your help and professionalism. Katie, Chehalis, Washington.

Everyone at Northwest Debt Relief was very nice, professional and attentive to my needs. They helped me get rid of my debt fast and easy. Thank you NDR!!

Very positive Filing appointment. Tom was very helpful and explained everything I asked of him. Office staff very helpful and supportive during a very depressing time (for me). My angst and overall stressfull situation has lessend somewhat by making the decision to have Tom and NDRLF guide me through this process.

Fast, affordable and nice. A friend of mine told me to use them and Im totally glad I did.

Smooth process and overall good experience.

Tom did a good job with my conversion to a chat 7 after my layoff.

They will work with you and get the job done.

Everyone was so nice and helpful