user
Farmers Insurance - Aaron Horowitz
300 W 15th St #300, Vancouver, WA 98660, United States
Appearance

Comments
Za
Review №1

Very professional and extremely knowledgeable. He listens before he sells. His staff is top notch, Dolly is amazing.

Ma
Review №2

I dont understand why people have this agency such bad reviews. I was having an issue getting my mothers affairs straightened out as she is very sick. I called to ask for help and the young lady, I think her name was Megan, was very sweet and helpful and even have me her email if I though if the other question I had that I couldnt remember at the time, just in case I remembered it after hours I could email her. When my current insurance expires, I will definitely switch to this office.

Je
Review №3

Aaron and his staff are always so friendly and helpful! We couldnt ask for a better agent. Thank you Horowitz Agency team!!

Ki
Review №4

Extremely poor customer service and lack of professionalism. Proceed only if you plan on paying without service. If you complain, get ready - you will childishly be dropped. And by the way, the 5 star review shown here is a family member of Aaron Horowitz. She appears to be sitting on his lap on her Facebook page. Nice try.

Zu
Review №5

I have been a customer of Aaron since probably 1998 and have progressively been disappointed in his service and that of his staff. The only time he shows active interest is when there is new business coming from me.At one point, when I had a collision and was simply asking a question, he appeared annoyed that I was bothering him with a question. My bill has nearly doubled in the last three years and when I brought it up with his representative, her answer was that vague. She didnt bother to say that she would check into it and see what can be done. What is worse, I explicitly stated in a recent email that I am dissatisfied with Aaron but neither he or not his admin bothered to ask, leave alone apologize. The admins email response, simply ignored that part of the email. i am an extremely patient man and this is the first time I am writing a negative feedback for ANYONE. It took a lot to get me there.

Mi
Review №6

Aaron and his team are poor with customer service, dont reply to emails or phone calls. I posted a similar review on Facebook and he dropped me as a customer so he also is against free speech and Im scrambling to get a new agent.

Ja
Review №7

Only got back to me about my inquiry after I e-mailed him letting him know that I needed the insurance tomorrow or I would be evicted (had more than a week to get it done). Sent back a quote literally 4x as much as one I found with a google search in 20 minutes.

Ch
Review №8

Stay away from MR Horowitz he is an arrogant A.H. he treats customers like ****. He has prompted our family to drop farmers insurance after over 30 yrs.

Information
2 Photos
8 Comments
2.1 Rating
  • Address:300 W 15th St #300, Vancouver, WA 98660, United States
  • Site:https://agents.farmers.com/wa/vancouver/aaron-horowitz?utm_source=GMB&utm_medium=Local
  • Phone:+1 360-546-2791
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Similar organizations