If i could give 0 stars to this place, I would. Our shipment got delayed so far 3 times and basically the answer you get is it is what it is .Talking to the manager or someone else is just pointless.

Refused to deliver my shipment 3 times in a row. Id call and ask for a delivery day and every time the delivery date came up they failed to send it on a truck. It Ended sitting at their facility for almost two weeks. In the end I had to drive the 2 and a half hrs to go pick it up myself. Extremely unprofessional, even talking to the manager did nothing.

Drove all thr way over there and they wouldnt even take my F ....ING package.......sorry customer relations

Good place to work

Our driver is so thoughtful and considerate, we truly appreciate him!

Friendly and quick

I was scheduled for delivery of outdoor wicker furniture today, 9/17/19 between 2 and 4 pm from UPS Freight, Tyler Texas. At 3:30 they called and asked if I had a forklift. Now do homes usually have a forklift? The total weight was 300 pounds but different items and so I said if they could get it off the truck we could unpack and move the individual items. I was told she would check with the driver and call me back. One hour later, I had not heard anything so I called back, and was told they would call to reschedule. Don’t companies let you know if they aren’t going to deliver. Delivery truck and driver issues and customer service both are very disappointing. So who knows if they will decide to call me back to reschedule or just drive around east Texas with my furniture.

Worst company ever. I put a vacation hold on my account and all my packages were still delivered. If you want your packages stolen use UPS.

Friendly staff. Efficient service. Treated with respect and kindness.

Absolutely horrible company. 3 of our last 4 shipments with them have been late. 1 was lost.

Great service