Well 1st of all I did not schedule an appointment and that was entirely my fault. But the lady there was nice enough to reschedule her entire day just so I could urinate in a cup the day I called not knowing that I had to schedule appointment because I cannot read. I completely understand that she did not feel so happy about this, but I was met with the most rude and aggressive attitude I have ever encountered . I was constantly belittled and heard every single sigh she ever made. She had the worst attitude for someone who deals with people. I worked in retail with customer service I understand having difficult customers, but when I went above to help them I never tried to counter that by making them feel terrible every second. I apologize for not making an appointment but that was uncalled for.

Wonderful company. Believes in Customer Service