Excellent follow up and follow through for my IT need. They were experts in their diagnosis/ understanding of the issue my company was having and rectified the problem almost immediately. They listened and went to work as any professional outfit should be prepared to do!!
Steven didnt mind my stupid questions and took his time to help and was very responsive to everything.
Jose always does a great job assisting me and has a great attitude!
I am totally satisfied with Integrated Axis. They have helped us with many issues and understand our business.
Thank you Integrated Axis for the quick response and fixing my issues your the BEST!
Love working with this team! Sean is the best!!
We so appreciate Integrated Axis and all the help & support they give us in our dental office. When a problem comes up and we call them, they are always quick to get back with us and help to solve the problem. Thank you, IA!!! :) - Drs of Smiles
John, Becky, Mark, Josh , Tyler, Dean, Anthony @ IA are ALL Rockstars. They give great customer service and listen to your needs, then come up with a solution.
Integrated Access Group in Tucson are great. Its like having our own personal IT Team 24-7. Reading some of these other reviews made us want to share our own experience. A local attorneys office told us how they liked their services - so we called them first. We had numerous concerns and tasks for them. As a small business owner we expect great customer service and a speedy response for any communication. Obviously they are human and do their best to accommodate and respond as soon as possible. We also appreciated them coming out to our office after normal business hours which helped us to avoid computer down time. Understanding computers is their specialty and having someone patient and skilled on that end of things made it quicker and easier to get us back to our business- taking care of others whom we work with. Since we do not know the ins and outs of IT stuff - it was great having some computer professionals do some kinda like IT hand holding while explaining the work they did for us. From the peace of mind of having an IT team a phone call away whenever we need them is so worth it. They continue to take care of our all our IT needs. I definitely recommend them.
Just what I needed to solve my IT issues.
Everyone that I have worked with at Integrated have been extremely helpful, nice and efficient. Thanks for everything you do!!
Helping me become relevant with internet and keeping others secure
Everyone at Integrated are friendly and knowledgeable! Were grateful to be able to use their services, the staff is very responsive and gets to our issues the same day! Thank you for everything!
Josh is a great asset to us with his knowledge of our system. We really appreciate the work you do for us at Catheys. Thank you!
I was a long time customer. But over the past 3 years service has rapidly declined. I would have given 1 star, but there is one good employee there.Services were charged and never delivered. Many promises made, and never delivered. And phone calls never returned. Asked repeatedly for a refund, and never got a response.
Exceptional customer service, always easy to contact an actual person and a real sense of urgency when dealing with any and all requests.
Great response time and had my issue resolved in no time at all.
Great friendly people!! They work hard and do a great job.
PC picked up on a Monday, and was told tech is scheduled to look at it at 2pm. Called Tuesday lunch time, they asked for a password which the PC did not have one. Called back Wednesday and still NO diagnostic. Sean called back that morning said its a HD or memory problem. Sean later called back again, stated its a windows problem and needs to be rebuilt. We called back Thursday morning (4 days later) and was told the motherboard is bad and offered a replacement at $1600 with labor... 4 days to determine this? Not acceptable.
Integrated Axis supports us so well by keeping my employees productive, which is most important to me. A+++
Always take great care of me...
Customer Service is getting bad poor communication between customer and company have been kept waiting for a service I scheduled more than three weeks ago and now being told tech is running late and might have to reschedule that is a waste of our time and the job is getting postponed. Why was I even given an appointment 3 weeks ago.