Our kitchen sink disposal started leaking. Aladdin returned my phone call promptly, was here in less than 24 hours, replaced my unit without a problem. The serviceman was prompt and professional He left the work area clean. It was excellent service.

Fixed my dryer in no time for a cheap price. I would 100% recommend.

Great service. This is the second time I have used Aladdin Appliance Service and both times have been very satisfied! Very professional. Got back to me right away to schedule an appointment and arrived on time. Will definitely call again when I need another appliance serviced!

The rudest businessman I’ve ever dealt with. After being referred by GE, I called to set up appointment to fix our new washer under warranty. He was abrupt and condescending. He interrogated me about the situation as if I was pulling a fast one. He wouldn’t schedule an appointment and said he’d call back. After 24 hours, I followed up to check the status. He was abrupt and said he hadn’t called GE. And would call me later in the day. Well no call so I cancelled the appointment after seeing these other similar experiences. I do not trust people who act like this and feel he was treating me unfairly and unprofessionally. I will notify GE services about him. His name was DENNIS U. Stay away from this business. They act like they’re doing you a favor but they aren’t at all. Very poor manners and people skills. I wouldn’t care if he was the best appliance tech ever. I don’t deal with arrogant and condescending professionals no matter what field they work.

I called to have someone come out b/c my refrigerator is not cooling, freezing or making ice. They charged me $129 & referred me to another company that does the same work. In the description it doesnt say this is a referral company. It states Aladdin Appliance Service provides refrigerators etc. to the Baltimore, Howard, Carroll & Harford counties. This company is taking money from people and just referring them to another company that does exactly what they stated they do. I told them from the start what kind of refrigerator I had if they dont service them, they should have been up front and be taken off the list of approved companies. Very bad business to state that this is a repair company for refrigerators and then refer to another company that does the same work. This is unacceptable and they were recommended by the manufacturer. I will be calling the manufacturer to report this so they can be removed off the recommended list of approved companies to service their products. Pretty sad it seems they didnt want to do the work because it wasnt under warranty or they are just making people believe they can come out and fix their appliances.

We had purchased our LG refrigerator from Sears Outlet (first mistake). Within 3 months we were having issues with frost buildup and many other issues and needed a new control board. Contacted LG who gave us the runaround for 7 months. Finally we were connected with Aladdins, who was the only company willing to follow through with service. They were professional, excellent communication leading up to the service, explained the process that needed to be done in order to file under the warranty (hopefully LG will honor). Dennis arrived at the time he quoted me and completed the work in under an hour. No mess, no fuss. Completely professional. Dennis took the time to talk with me about different brands, gave me recommendations on how to care for our refrigerator, as well as some tips on future appliances, what to look for and what to watch out for. I felt at ease and trusted that I would be left with a fridge that was even better than when I purchased it. 7 month of my nightmare finally over. Thanks to the fantastic follow through, professionalism, and terrific work of Aladdin. THANK-YOU SO MUCH DENNIS!!

Quick response

Would never think about using them.I scheduled an appointment with Aladdin because they were able to come assess our refrigerator before any other company and besides the reviews all looked pretty good. I explained our LG refrigerators systems over the phone and the tech (same guy that answered the phone I believe) showed up as scheduled. He checked out our refrigerator as scheduled and said that the parts would take 3 business days to come in and he would let us know exactly once he got his shipment confirmation. So, 3 days later and after not hearing anything, I call to check. He seemed to be struggling remembering exactly what we needed and who I was. After jogging his memory he seemed a bit annoyed and explained that he told us it would be 3 to 5 business days for the part to come in once ordered. Um, why wasnt it already ordered? Needless to say, Im writing this 2 weeks later and have yet hear back. Oh yeah, he gladly accepted his $150 service fee, to which we rceieved nothing in return except lost time. I would absolutely never, ever even think about calling this guy again.

Aladdin fixed our LG washer/dryer combo same day. We had several tricky issues which they figured out quickly. They really saved us by getting our washer dryer working again since we have 5 kids with lots of laundry!Theyre knowledgeable, affordable, and fast. Perfect!

We had an issue with ice building up in our freezer and then leaking on our hardwood floor. I contacted Aladdin Appliance for the repair. Dennis was excellent to work with, arrived on time, extremely professional, and did a very thorough job. I would highly recommend Aladdin Appliance and will definitely contact them for all future needs.

We were referred to Aladdin Appliance by LG. 2 thumbs up for sure! Came the same day as the repair call, arrived on time, was efficient, priced as quoted and quite a nice, well dressed gentleman. I will call Aladdin in the future if I need appliance repairs without hesitation. Thank you, Aladdin.

Would give no stars if I could. First off they rescheduled on me 3 different times twice being after the appointment time range had come and gone. When they finally did show up the guy spent 2 minutes in my house said here sign this and Ill have to call the warranty company and left. The person now says I refused to pay the 100 dollar fee. They wont return any calls or emails from the warranty company. Run do not walk from this company.

I did not have a good experience with Aladdin. I called for an appointment I was given a time window and was told the technician would call me 30 minutes before arriving. I took off work to be home for the technician. I waited 4 hours and never received a call and a technician never showed up. Upon calling back, I spoke to the gentleman who took my appointment just a few days prior. He said he didnt have a record of my appointment, and didnt remember when I called him... I waited 4 hours for nothing, I would definitely not recommend them.

Great service and outstanding troubleshooting skills.They saved me from purchasing a costly new dryer.I enjoyed the conversation and company.Thank you

Dennis came out right away to diagnose a problem with our LG dryer, found the problem, ordered the part and was back to fix it within the week. Outstanding service! Will definitely use them again in the future!

Dennis is the best repair man thats ever set foot in my house. I hope he never retires. He has fixed my dishwasher a couple times when I thought Id have to replace it. Such a nice man.

Whoever answers the phone is rude af for no reason.

Best dressed repair man. Fixed our LG washer same day. Great job

Very good diagnosis of the problem and competitive prices.

Repair technician was on time and repaired my oven in about an hour. Very happy with the service and highly reccommend

Great service